Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 https://www.g2.com/categories/live-chatPage 15 http://www.softwarereviews.com/awards/data-quadrant-awards-2019-customer-service-managementPage 16 Page 17 https://www.g2.com/categories/bot-platformsPage 18 Page 19 ✓ ✓ ✓ ✓Page 20 Page 21 Page 22 Page 23 Page 24 H1 2019/20 H1 2018/19 85,7% 83,8% 65,9% 70,4% 61,7% 67,3% 49,7% 54,4% 122,0% 136,2% 111,0% 123,2% 6,7 6,8 6,7 6,8 4,7 4,8Page 25 ✓ ✓ ✓ • • • • • ✓ ✓Page 26 Page 27 Page 28 mailto:m.droba@livechatinc.com http://www.investor.livechatinc.com/