Listening

PRESENT BY

140210107016 KRISHNA GOHIL

140210107017 URVI GOTI

140210107018 SAGAR HARASORA

140210107019 MONIKA ITALIYA

140210107020 DHATRI JANI

Listening “Listening” is a process of receiving, integrating and

reacting to the message received from

communication sender.”

Effective listening is an art of communication, which

is often taken for granted and ignored.

Listening is the most of important skill. How well we

listen has a major impact on our job effectiveness.

And on quality of our relationships with other.

We listen to obtain information.

We listen to understand.

We listen to enjoyment.

We listen to learn.

TYPES OF LISTENING Appreciative listening

Empathetic listening

Comprehensive listening

Critical listening

Relationship listening

Informative listening

With care and criticism listening

Discriminative listening

Sympathetic listening

Therapeutic listening

Appreciative listening

This listening for deriving aesthetic pleasure,as we do when listen to a comedian,musician, or entertainer

In appreciative listening, we

seek certian information

which will appreciate, for

example

we are use this listening

when we are listening to

good music.

EMPATHETIC LISTENING When we listen to a disterssed

friend who want to said his feeling, we provide emotional and moral support in the form of Empathetic listening.

When we listening empathetically, we use to seek a tuuer understand how others are feeling.

When psychiatrists listen to their patients,their listening is classified as empathetic liestening.

COMPREHENSIVE LISTENING

Comprehensive listening is also known as content listening, informative listening, and full listening.

This type of listening is needed in the classroom when students have to listen to the lecturer to understand and comprehend the message.

In communication, some words are more important and some less so, and comprehension often benefits form extraction of key facts and items form a long spiel

Similarly, when

someone is giving you

directions to find the

location of a place,

comprehension listening

is required to receive

and interpret the

message.

CRITICAL LISTENING

Critical listening is listening in order to evalute and

judge, forming opinion about what is being said.

Judgment includes assessing strengths and

weaknesses, agreement and approval.

When the purpose is to accept or reject the message

or to evaluate it critically.

For example listening sales person making a

purchase or listening to politicians making their

election campaign speech involves critical listening.

Similarly, when you read a book with the objective of

writting a book review, you use your critical abilities.

This is the type of listening that we may adopt when

faced with an offer or sales pitch that requires a

decision from us.

RELATIONSHIP LISTENING The purpose of relationship listening is either to help an

individual or to improve the relationship among people .

Therapeutic listening is special type of relationship listening .

Therapeutic listening brings to mind those situation where counsellor ,medical personals or other can also be used when you listen to friends or acquaintance and allow them to get things of that chest.

INFORMATIVE LISTENING Informative listening we give to the situation where

the listeners primary concern is to understand the

message .

Informative listening or listening to understand is

found in all areas of our life.

For example we listen to lecturers or instruction from

teachers and what we learn depends on how we

listen to them.

WITH CARE AND CRITICISM lISTENING

The ability to listen critically is essential in

democracy.

On the job in community, at service club, in place of

worksheet critical listening is unimportant .

SYMPATHETIC LISTENING In sympathetic listening we care about the other

person and show this concern in the way we pay

close attention and express our sorrow for their

events and happiness at that joys.

THERAPEUTIC LISTENING In therapeutic listening, the listeners has purpose of

not only empathising with the speaker but also to

used these deep connection in order to help speaker

understand , change or development in some ways.