[Published on 13 June 2015] STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 1 LIST OF INSURERS THAT INSURE AGAINST INSOLVENCY OF A TRAVEL AGENT The Singapore Tourism Board encourages outbound consumers to purchase travel insurance that insures them against travel agent insolvency. Such insurance should insure them against any failure or disruption in the provision of the travel product arising from travel agent insolvency. The table below, correct as of 29 March 2017, represents a non-exhaustive list of insurers and their respective products that insure a consumer to some extent against insolvency on the part of the travel agent. Do note that the coverage for travel agent insolvency varies across different travel insurance products and may not cover all travel agents. Please approach the insurers of your choice to ensure their respective product insuring against insolvency meets your needs. Consumers are encouraged to ask if the insurance product offered (i) insures against insolvency of <<travel agent name>> for the travelling parties; and (ii) the travel product (including travelling date). The Singapore Tourism Board does not endorse any particular insurer. Insurers that have travel insurance products that insure against insolvency on the part of the travel agent but are not included on this list can write to STB at [email protected]. Insurer / Insurance product Contact Details AIG Asia Pacific Insurance Pte Ltd Product: AIG Travel Guard Address: AIG Building 78 Shenton Way #07-16 Singapore 079120 Telephone: (65) 6419 3000 Website: www.aig.com.sg Aviva Ltd Product: Aviva Travel Insurance Address: 4 Shenton Way #01-01 SGX Centre 2 Singapore 068807 Telephone: (65) 6827 7988 Website: www.aviva.com.sg AXA Insurance Singapore Pte Ltd Product: AXA Smart Traveller Address: 8 Shenton Way #27-01/02 AXA Tower Singapore 068811 Telephone: (65) 6880 4888 Website: www.axa.com.sg Chubb Insurance Singapore Limited Product: Chubb Travel Insurance Address: 138 Market Street #11-01 CapitaGreen Singapore 048946 Telephone: (65) 6398 8776 (Monday – Friday: 9am to 5pm only) Emergency: (65) 6836 2922 Website: www.chubbtravelinsurance.com.sg
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[Published on 13 June 2015]
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 1
LIST OF INSURERS THAT INSURE AGAINST INSOLVENCY OF A TRAVEL AGENT
The Singapore Tourism Board encourages outbound consumers to purchase travel insurance that
insures them against travel agent insolvency. Such insurance should insure them against any failure
or disruption in the provision of the travel product arising from travel agent insolvency.
The table below, correct as of 29 March 2017, represents a non-exhaustive list of insurers and their
respective products that insure a consumer to some extent against insolvency on the part of the travel
agent. Do note that the coverage for travel agent insolvency varies across different travel insurance
products and may not cover all travel agents. Please approach the insurers of your choice to ensure
their respective product insuring against insolvency meets your needs.
Consumers are encouraged to ask if the insurance product offered (i) insures against insolvency of
<<travel agent name>> for the travelling parties; and (ii) the travel product (including travelling
date).
The Singapore Tourism Board does not endorse any particular insurer. Insurers that have travel
insurance products that insure against insolvency on the part of the travel agent but are not included
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 2
Insurer / Insurance product Contact Details
Direct Asia Insurance (Singapore) Pte Ltd Product: DirectAsia.com Travel Insurance
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 3
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 1
LIST OF TRAVEL AGENTS WHO ARE TRADE SPECIFIC AGENTS
The table below, correct as of 01 October 2015, represents a non-exhaustive list of travel agents
who are trade specific agents (TSA) registered with the General Insurance Association of Singapore
(GIA) in respect of travel insurance products. Consumers may wish to approach the TSAs of their
choice to ensure their respective products insuring against insolvency meets their needs.
Where their preferred travel agent is also a TSA, consumers are encouraged to ask if the insurance
product the travel agent offers (i) insures against insolvency of <<travel agent name>> for the
travelling parties; and (ii) the travel product (including travelling date).
The Singapore Tourism Board does not endorse any particular travel agent or TSA. Travel agents that
are TSA and sell travel insurance insuring against their own insolvency, but are not included on this
list are invited to write to STB at [email protected]. For more information on licensed travel agents,
please refer to Travel Related Users’ System at: https://trust.yoursingapore.com. For the latest
status of any TSA, please refer to GIA’s website at: http://www.gia.org.sg/public_agents_search.php.
S/N Licence No. Travel Agent Name
1 01911 1896 TRAVEL PTE. LTD.
2 02460 2TOGO PTE. LTD.
3 02413 96 TRAVEL & TOURS PTE. LTD.
4 02525 A D TRAVEL PTE. LTD.
5 02420 AAE TRAVEL PTE. LTD.
6 02621 ACCORD HOLIDAYS PTE. LTD.
7 01161 ACE 99 CULTURAL PTE LTD
8 01284 ACE TOURS & TRAVEL PTE LTD
9 02062 AEL TRAVEL PTE. LTD.
10 01501 AIR SINO-EURO ASSOCIATES TRAVEL PTE. LTD.
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 2
S/N Licence No. Travel Agent Name
17 01847 AMAZING BORNEO TRAVEL & EVENTS
18 02501 AMERICAN EXPRESS INTERNATIONAL INC.
19 00047 AMERICAN LLOYD TRAVEL SERVICES PTE LTD
20 01657 AMW TRAVEL SERVICE PTE. LTD.
21 01147 AN-NUR TRAVEL PTE LTD
22 01390 APPLE HOLIDAYS PTE LTD
23 02087 APPLE VACATIONS SINGAPORE PTE. LTD.
24 02393 APPLE WORLD TRAVEL PTE. LTD.
25 01792 ARENA TRAVEL PTE. LTD.
26 02710 ASIA AIR TRAVEL & TOUR PRIVATE LIMITED
27 02275 ASIA PACIFIC TOURISM & CULTURAL COUNCIL PTE. LTD.
28 01646 ASIA TRAVEL GROUP PTE. LTD.
29 02247 ASIAN DETOURS PTE. LTD.
30 02185 ASIAN FAMOUS TOURS & TRAVEL PTE. LTD.
31 02379 ASIATRAVEL.COM HOLDINGS LTD
32 01148 AT RESERVATION NETWORK PTE LTD
33 01483 ATIS GLOBAL PTE. LTD.
34 01059 ATPI (SINGAPORE) PTE. LTD.
35 00739 AVIATION SERVICES PTE LTD
36 01943 AX EXOTIC TRAVELS PTE. LTD.
37 01807 AZ HOLIDAYS PTE. LTD.
38 00865 AZZA TRAVEL & TOURS PTE LTD
39 00745 B & L TRAVEL PTE LTD
40 00788 BCD TRAVEL SINGAPORE PTE. LTD.
41 00519 BESTLINK TRAVEL PTE LTD
[Published on 5 October 2015]
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 3
S/N Licence No. Travel Agent Name
42 02159 BINTAN RESORT FERRIES PRIVATE LIMITED
43 02653 BIZ ALL BEST T&T PTE. LTD.
44 01665 BIZ LEISURE PLANNER PTE. LTD.
45 00592 BROADWAY TRAVEL & TOURS PTE LTD
46 01574 BSTONE TRAVEL PTE. LTD.
47 02283 BUDGET TOUR PLANNERS PTE. LTD.
48 02218 BUSONLINETICKET PTE. LTD.
49 00973 CARLSON WAGONLIT SINGAPORE PTE. LTD.
50 01291 CATHAY WORLD TRAVEL PTE LTD
51 00459 CENTOUR TRAVEL & TRADING (S) PTE LTD
52 00109 CHAN BROTHERS TRAVEL PTE LTD
53 02258 CHANGI TRAVEL SERVICES PTE. LTD.
54 01076 CHARIOT TRAVELS PTE LTD
55 00932 CHINA EXPRESS TRAVEL (S) PTE LTD
56 01373 CITIEXCHANGE EXPRESS & SERVICES PTE LTD
57 01103 CITY 99 ASIA TRAVEL (S) PTE LTD
58 00487 CITYSTATE ARDENT TRAVEL PTE LTD
59 00648 CITYSTATE TRAVEL PTE. LTD.
60 00863 CLASSIC TRAVEL PTE LTD
61 00933 COMET TRAVEL PTE LTD
62 00704 COMMONWEALTH TRAVEL SERVICE CORPORATION PTE LTD
63 01162 CONCEPTS GOLF MANAGEMENT PTE LTD
64 00991 CONNECTION TOURS & TRAVEL PTE LTD
65 00065 CONTINENT FIVE TRAVELS PTE LTD
66 00761 CORPORATE TRAVEL SERVICES PTE LTD
[Published on 5 October 2015]
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 4
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 5
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 6
S/N Licence No. Travel Agent Name
117 01631 FOLLOW ME JAPAN PTE. LTD.
118 00549 FORTUNE TRAVEL PTE LTD
119 01163 FUJI GOLF TOURS & TRAVEL PTE LTD
120 01935 FULLINK TRAVEL PTE. LTD.
121 01005 GASI HOLIDAYS PTE LTD
122 02104 GE TRAVEL PTE. LTD.
123 02543 GEM VACATION & TRAVEL PTE. LTD.
124 00575 GENTING HOLIDAY PTE LTD
125 01453 GETAWAY TOURS PTE. LTD.
126 00354 GIAMSO INTERNATIONAL TOURS PTE LTD
127 01361 GLOBAL HOLIDAYS PTE LTD
128 02589 GLOBAL INTERNATIONAL TRAVEL PTE. LTD.
129 00232 GLOBAL TRAVEL PTE LTD
130 01167 GOING PLACES TRAVEL PTE LTD
131 02314 GOLDEN ORCHID TRAVELS PTE. LTD.
132 02154 GOLDEN STATE TRAVEL & SERVICES PTE. LTD.
133 00019 GOLDEN TRAVEL SERVICES PTE LTD
134 02055 GOLF HOLIDAYS AND TRAVEL PTE. LTD.
135 01889 GRAND HOLIDAYS PTE. LTD.
136 00643 GRASSLAND EXPRESS & TOURS PTE LTD
137 01231 GREAT EXCURSION TRAVEL PTE LTD
138 00378 GREAT WALL TRAVEL SERVICE PTE LTD
139 00928 GREEN HOLIDAYS TOURS & TRAVEL PTE LTD
140 00247 GREEN ISLAND TOURS (S) PTE LTD
141 00854 GSA TRAVEL PTE LTD
[Published on 5 October 2015]
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 7
S/N Licence No. Travel Agent Name
142 01667 GTAR TRAVEL SERVICES PTE. LTD.
143 00872 H.I.S. INTERNATIONAL TRAVEL PTE LTD
144 02633 HAIXIN INTERNATIONAL EDUCATIONAL EXCHANGE PTE. LTD.
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 8
S/N Licence No. Travel Agent Name
167 01044 INTERNATIONAL PARADISE CONNEXIONS TOURS & TRAVELS PTE LTD
168 01335 ISE TRAVEL PTE. LTD.
169 01732 I'SMART LEISURE SERVICES PTE. LTD.
170 02566 I-TOP CORPORATE PTE. LTD.
171 01459 ITT GLOBAL LEARNING PTE. LTD.
172 02509 IWT LLP
173 00945 JA TRAVEL PTE LTD
174 01031 JAC TRAVEL PTE LTD
175 00318 JASONS TRAVEL & TOURS PTE LTD
176 00368 JESAL BROTHERS TOURS & TRAVEL PTE LTD
177 00264 JETSPEED TRAVEL PTE LTD
178 01568 JOHN LEW HOLIDAYS PTE. LTD.
179 02002 JOURNEYFUL PTE. LTD.
180 02109 JP INTERNATIONAL TRAVEL PTE. LTD.
181 00563 JTB PTE LTD
182 01565 JUST TRAVEL PTE. LTD.
183 01064 KARANA TRAVEL SERVICES PTE LTD
184 00505 KENT HOLIDAYS (S) PTE LTD
185 00309 KIM TRAVEL SERVICE PTE LTD
186 01157 KINGDOM TRAVEL PTE LTD
187 02488 KKKL TRAVEL & TOURS PTE. LTD.
188 00596 KONG SAM HO TRAVEL SERVICE PTE LTD
189 01210 KONSORTIUM EXPRESS AND TOURS PTE LTD
190 01575 L.ASIA INTERNATIONAL PTE. LTD.
191 00578 LANDMARK TRAVEL (PTE) LTD
[Published on 5 October 2015]
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 9
S/N Licence No. Travel Agent Name
192 01643 LAPAN LAPAN TRAVEL PTE LTD
193 00442 LC TRAVEL PLANNERS PTE LTD
194 01178 LEAD TRAVEL PTE LTD
195 02625 LIQUID TOURS ASIA PTE. LTD.
196 01879 LOKOPOKO PTE. LTD.
197 01651 LOTUS ASIA TOURS PTE LTD
198 00062 LOTUS TRAVEL PTE LTD
199 02534 LUMBA LUMBA TOURS & TRAVEL PTE. LTD.
200 02234 LUXURY COACH SERVICE
201 00496 LUXURY TOURS & TRAVEL PTE LTD
202 02422 M.O. TOURIST (SINGAPORE) PTE. LTD.
203 02447 MACHINOVATE PTE. LTD.
204 00881 MAJESTIC TRAVEL (PTE) LTD
205 01677 MANDARIN TOUR PTE. LTD.
206 00727 MATROLINK TRAVEL & TOURS PTE LTD
207 02570 ME TRAVEL PTE. LTD.
208 02458 MEGA TRAVEL AGENCY PTE. LTD.
209 01287 MEGALINE TRAVEL PTE LTD
210 00650 MEGATOP TRAVEL CONSULTANTS PTE LTD
211 02551 MERIDIAN INTERNATIONAL TRAVEL PTE. LTD.
212 00672 MERIT EXPRESS TRAVEL PTE LTD
213 00917 METRO TOURS SINGAPORE PTE LTD
214 00362 METROPOLITAN YMCA SINGAPORE
215 02358 MI TRAVEL PTE. LTD.
216 02329 MINGALAR TRAVELS AND TOURS PTE. LTD.
[Published on 5 October 2015]
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 10
S/N Licence No. Travel Agent Name
217 02116 MINI WORLD TRAVEL PTE. LTD.
218 00920 MISA TRAVEL PTE LTD
219 02521 MOTIVITY BUSINESS SYSTEMS PTE. LIMITED
220 00518 MUHIBBAH TRAVEL-TOURS & TRADING PTE LTD
221 00663 MUSTAFA AIR TRAVEL PTE LTD
222 00140 NAM HO TRAVEL SERVICE (SINGAPORE) PTE LTD
223 01246 NAVIGATOUR PTE LTD
224 00106 NEW SHAN TRAVEL SERVICE PTE LTD
225 01289 NEW ZEALAND SPECIALIST PTE LTD
226 01749 NEWAY TRAVEL SERVICE PTE. LTD.
227 00219 NIPPON EXPRESS (SINGAPORE) PTE LTD
228 00508 NTA TRAVEL (S) PTE LTD
229 01397 NTC TRAVEL SERVICES PTE LTD
230 00417 OLYMPIA TRAVELS & TOURS (S) PTE LTD
231 01376 OMEGA TOURS AND TRAVEL PTE LTD
232 02453 ONE ADVENTURE PTE. LTD.
233 01637 ORANGE TRAVEL PTE. LTD.
234 01222 P2P TRAVEL EXCHANGE PTE LTD
235 00249 PACIFIC ARENA PRIVATE LIMITED
236 00743 PAC-WEST TRAVEL (S) PTE LTD
237 00641 PALM TRAVEL PTE LTD
238 01992 PANORAMA TOURS (S) PTE. LTD.
239 02045 PASSION TOURS PTE. LTD.
240 01623 PEGASUS TRAVEL MANAGEMENT PTE. LTD.
241 00346 PERFECT TRAVEL (99) PTE LTD
[Published on 5 October 2015]
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 11
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 12
S/N Licence No. Travel Agent Name
267 02265 REVEPLANNER TRAVEL PTE. LTD.
268 01947 REXY TRAVEL PTE. LTD.
269 01248 RICHARD TRAVEL PTE LTD
270 00452 RMG TRAVEL PTE LTD
271 01622 ROYAL CARIBBEAN CRUISES (ASIA) PTE. LTD.
272 02510 ROYAL WINGS TRAVEL SINGAPORE PTE. LTD.
273 02564 RX TRAVEL PLANNERS PTE. LTD.
274 01576 RYE TRAVEL SERVICES PTE LTD
275 02008 S TRAVEL PTE. LTD.
276 00562 S.K. HOLIDAYS PTE LTD
277 00938 SABRE TRAVEL PTE LTD
278 01137 SAFE2TRAVEL PTE LTD
279 00683 SAMEPAGE TRAVEL PTE. LTD.
280 00323 SANKEI TRAVEL SERVICE (S) PTE LTD
281 01296 SAN'S TOURS & CAR RENTALS
282 00469 SCENIC TRAVEL PTE LTD
283 00756 SEAMAX TRAVEL PTE LTD
284 01524 SEAVIEW TRAVEL & TOURS PTE. LTD.
285 02722 SEIKI TRAVEL PTE LTD
286 01081 SERANGOON AIR TRAVEL PTE LTD
287 00685 SHA TRAVEL & TOUR PTE LTD
288 02246 SHALOM TOUR PTE. LTD.
289 00995 SHEPHERD TRAVEL & TOUR PTE LTD
290 00424 SIAM EXPRESS PTE. LTD.
291 02224 SILVER STAR TRAVEL PTE. LTD.
[Published on 5 October 2015]
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 13
S/N Licence No. Travel Agent Name
292 01285 SINGATOUR PTE LTD
293 01797 SINGEXPRESS TRAVEL PTE. LTD.
294 00611 SINO-AMERICA TOURS CORPORATION PTE LTD
295 01984 SINO-GLOBAL TRAVEL PTE. LTD.
296 00064 SITA WORLD TRAVEL PTE LTD
297 01579 SIX CONTINENTS TRAVEL PTE. LTD.
298 02706 SKIDDOO PTE. LTD.
299 00558 SKY CENTRE AIR TRAVEL PTE LTD
300 02578 SKY TRAVEL & TOURS PTE. LTD.
301 02427 SKYLINE INTERNATIONAL TRAVEL PTE. LTD.
302 02288 SKYLINE TRAVEL AND CONSULTING PTE. LTD.
303 00997 SPLENDOUR HOLIDAYS PTE LTD
304 01238 SRI MAJU TOURS & TRAVEL PTE LTD
305 01768 ST ELECTRONICS (E-SERVICES) PTE. LTD.
306 00421 STA TRAVEL (PTE) LTD
307 00702 STAMFORD TRAVEL PTE LTD
308 00906 STAR CRUISE TRAVEL SERVICE PTE LTD
309 00388 STAR EXPRESS TRAVEL (S) PTE LTD
310 01271 STAR ROUTE PTE LTD
311 01330 STAR VACATIONS PTE LTD
312 01365 STAR WORLD AVIATION (S) PTE LTD
313 02239 STARMART EXPRESS AIR ASIA LINER PTE. LTD.
314 00571 SUMMIT TRAVEL PTE LTD
315 00239 SUN DELUXE TOURS (S) PTE LTD
316 02309 SUNCITY TOURS PTE. LTD.
[Published on 5 October 2015]
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 14
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 15
S/N Licence No. Travel Agent Name
342 00087 TRANSINEX PTE LTD
343 00919 TRANSTAR TRAVEL PTE LTD
344 01951 TRAVCO WORLD EVENTS PTE. LTD.
345 01114 TRAVEL 21 (S) PTE LTD
346 01727 TRAVEL ALLIANCES PTE. LTD.
347 00513 TRAVEL DELIGHT PTE. LTD.
348 01026 TRAVEL GSH PTE LTD
349 00947 TRAVEL HAVEN PTE LTD
350 01109 TRAVEL HOLIDAYS (S) PTE LTD
351 01332 TRAVEL HUB PTE LTD
352 02376 TRAVEL IDEAS PTE. LTD.
353 01003 TRAVEL MEDIA PTE LTD
354 00679 TRAVEL SHOP (PTE) LTD
355 01432 TRAVEL STAR PTE. LTD.
356 02362 TRAVEL THOUGHTS PTE. LTD.
357 02089 TRAVELLER101 PTE. LTD.
358 00453 TRAVELMART PTE LTD
359 00203 TRAVELMORE PTE LTD
360 00876 TRAVELWAYS PTE LTD
361 02296 TRAVIX TRAVEL SINGAPORE PTE. LTD.
362 02598 TRIPANZEE.COM PTE. LTD.
363 01053 TRIPS INTERNATIONAL PTE LTD
364 00799 TROPICAL POINT TRAVEL (S) PTE LTD
365 02459 TRUE TRAVELS PTE. LTD.
366 02556 TRUST ONE TRAVEL (SIN) PTE. LTD.
[Published on 5 October 2015]
STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 16