QUESTION: Using the duties of HR CONSULTANTS and ACCOUNTS MANAGERS , make a list of the COMPETENCIES required for each job.
QUESTION: Using the duties of HR CONSULTANTS and ACCOUNTS MANAGERS , make a list of the COMPETENCIES required for each job.
Values
Traits
Motives
Values
Traits
Motives
SkillsKnowledge
Necessary fortop performancebut not sufficient
Characteristicsthat lead to longer-termsuccess
Characteristicsthat lead to longer-termsuccess
A competency is any observable and/or measurable knowledge, skill, ability, or behaviour that contributes to successfuljob performance.
Source: Tucker & Cofsky (1994)
COMPETENCIES may be grouped as follows:
List of the
COMPETENCIES
required for
HR
CONSULTANTS
Manage hiring process, facilitate application and interviewing
process.
Drafts job descriptions and compensation studies.
Advertise open positions and enforce current labour law.
Provides coaching or counselling and feedback.
Act as consultant to employees and managers to address root
causes of human resources issues.
Recommends and implements effective solutions.
Assists department managers and staff.
Source: Transforming Human Resource Organizations: A Field Study of Future Competency Requirements Donna Blancero, John Boroski and Lee Dyer
Source: Transforming Human Resource Organizations: A Field Study of Future Competency Requirements Donna Blancero, John Boroski and Lee Dyer
Note: all competencies in bold face are unique to the particular role
ORGANIZATIONAL ANALYSIS -- Understand basic
principles, methodologies and process of organizational
analysis and change.
Collaborative problem-solving -- Engage talents of
knowledgeable people or team.
ORGANIZATIONAL BEHAVIOR -- Knowledge of OB
theories and concepts and understanding of how
organizations work.
Anticipative Thinking -- understands the likely consequences
or implications of actions or events.
Presentation -- present effectively in diverse circumstances.
Objectivity -- able to recognize the merits of different
positions in conflict situations.
CONCEPTUAL -- The ability to conceive ideas, patterns,
images or relationships from limited data or elements.
Bachelor’s Degree in Human Resource Management 8 to 10 years of progressive Human Resource responsibility
and experience.
Qualifications
Qualifications
Basic and Technical Skills
Basic and Technical Skills
Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
Able to be a self-starter and take initiative to perform duties independently as well as in a team.
Able to write reports and business correspondence. Intermediate to Expert knowledge of the MS Office Suite and
other HRIS systems.
HR advice and support
Contribution to personnel policy and development of the
organization
Contributing to HR-related projects
Human Resource Management Skill
Human Resource Management Skill
Well-developed analytical and problem solving abilities.
Ability to deal with difficult situations involving sensitive
and confidential employee issues.
Problem Solving Skill
Problem Solving Skill
List of the
COMPETENCIES
required for
ACCOUNTS
MANAGER
Analyze new business opportunities
Deliver formal business presentations
Manage a team of HR consultants
Select , Interview and present candidates to client
Analyze new business opportunities
Results oriented and focus on achieving targets and
objectives
Highly motivated and self confident in approach to
role
High focus on customer service and satisfaction
Strong information , fact finding and questioning
activities
Ability to seek new opportunities and walk towards
future vision
Deliver formal business presentations
Strong people skills and understanding what motivates
people
Proven reporting and account planning abilities
Excellent Presentation skills
Excellent spoken and written communication skills
Well –honed information seeking skills
Result orientation
Manage a team of HR consultants
Good networking and relationship building skills
Excellent understanding of people
High degree of self confidence
Strong influencing skills
Excellent time management
Select, interviews and present candidate to meet clients
Good networking and relationship building abilities
Knowledge of the law and legal research methods
Good organizational skills
Mathematic
Critical Thinking
Indentify complex problem and review related
information to develop and evaluate the option and
implement opportunities
Basic SkillsBasic Skills
Complex Problem Solving
Complex Problem Solving
Management of Financial Resources- Determine how money spent to get the work done
Management of Personnel Resources-Motivate, develop and direct people , identify the best people for the job
Time Management-Manage one’s own time and the time of others.
Instructing- teaching others how to do something Negotiation-Bringing others together and trying to reconcile
differences Persuasion-Persuading others to change their minds and
behavior
Resource Management Skill
Resource Management Skill
Social SkillSocial Skill
System Analysis
- Determine how a system work and changes in
conditions, operations and the environment.
Equipment selection
Programming selection
System SkillSystem Skill
Technical SkillTechnical Skill
THANK YOU FOR
YOUR ATTENTIO
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