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Intro to LINE Marketing Know more about us at silvermouse.com.my
28

Line, WeChat, WhatsApp Marketing by Silver Mouse

Jan 18, 2017

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Page 1: Line, WeChat, WhatsApp Marketing by Silver Mouse

Intro to LINE Marketing

Know more about us at silvermouse.com.my

Page 2: Line, WeChat, WhatsApp Marketing by Silver Mouse

Intro to eCommerceMILO & Silver Mouse

Page 4: Line, WeChat, WhatsApp Marketing by Silver Mouse

Overview of key media for eCommerce marketing in Malaysia

Branding & Awareness Acquisition & Activation Remarketing & Retention

Print, Broadcast, Outdoor

Display Advertising

Video Advertising

Influencer Marketing

Search Engine Optimization

Search Engine Marketing

Facebook Advertising

Mobile (LINE & WeChat)

Affiliate Marketing

Programmatic Remarketing

Social Media Content

Email Marketing

Mobile (LINE, WeChat, SMS)

Page 5: Line, WeChat, WhatsApp Marketing by Silver Mouse

Mobile is not an option, but a must!

71% adults in Malaysia own smartphone

18M Malaysians are active mobile Internet users

16M Malaysians are using social media via mobile

47% use of mobile to shop online in Malaysia

Mobile shopping in Malaysia grow 20% in 2 years

50% transactions via iPay88 are using mobile

Page 6: Line, WeChat, WhatsApp Marketing by Silver Mouse

How to reach out to (acquire) mobile users?

SMS? Spam? Pull Marketing Push Marketing

Opt

-In

Page 7: Line, WeChat, WhatsApp Marketing by Silver Mouse

Total LINE users all over the world

* As of January 2015

Page 8: Line, WeChat, WhatsApp Marketing by Silver Mouse

LINE Official Account vs LINE@

LINE Official Account LINE@

Page 9: Line, WeChat, WhatsApp Marketing by Silver Mouse

LINE Official Account for Brands

Know more about us at silvermouse.com.my

Page 10: Line, WeChat, WhatsApp Marketing by Silver Mouse

LINE Official Account the B2B marketing solution

LINE Official Account LINE Official Home LINE Stickers

Page 11: Line, WeChat, WhatsApp Marketing by Silver Mouse

Brands in Malaysia with LINE Official Account

OfflineOnline

Media

Sales

Drive online sales Drive offline sales

Comm + brand engagement

Offline sales + commOnline sales + comm Online + offline sales + comm

Online media

Page 12: Line, WeChat, WhatsApp Marketing by Silver Mouse

What kind of campaigns can you run on LINE?

Acquisition / Promo Blast Distribute Coupons Interactive Campaigns Survey & Contest

Page 13: Line, WeChat, WhatsApp Marketing by Silver Mouse

Case study: Effective flash sale channel for #MYCYBERSALE

Page 14: Line, WeChat, WhatsApp Marketing by Silver Mouse

Case study: AEON coupon distribution via simple contest

Teaser Day 1 Day 2

Day 3 Day 4 Day 5

Page 15: Line, WeChat, WhatsApp Marketing by Silver Mouse

Case study: BHPetrol e-voucher redemption campaign

Page 16: Line, WeChat, WhatsApp Marketing by Silver Mouse

Case study: “Scratch & Win” contest by Guardian, Chatime etc.

Page 17: Line, WeChat, WhatsApp Marketing by Silver Mouse

LINE@ for Small Business

Know more about us at silvermouse.com.my

Page 18: Line, WeChat, WhatsApp Marketing by Silver Mouse

LINE@ has hit Japan & Taiwan much earlier

Page 19: Line, WeChat, WhatsApp Marketing by Silver Mouse

Some LINE@ accounts have enjoyed huge success

Page 20: Line, WeChat, WhatsApp Marketing by Silver Mouse

Self-service platform via web and mobile CMS

Web CMS Mobile CMS

Follow us on LINE! @eCommerceMILO

Page 21: Line, WeChat, WhatsApp Marketing by Silver Mouse

Download LINE@ from App Store or Google Play

Search for “lineat”

Page 22: Line, WeChat, WhatsApp Marketing by Silver Mouse

Simple registration & multiple accounts allowed

Page 23: Line, WeChat, WhatsApp Marketing by Silver Mouse

LINE@ as your marketing broadcast tool

Page 24: Line, WeChat, WhatsApp Marketing by Silver Mouse

LINE@ as your customer service tool

Page 25: Line, WeChat, WhatsApp Marketing by Silver Mouse

LINE@ is FREE! Premium ID is optional

Visit: http://at.line.me

Page 26: Line, WeChat, WhatsApp Marketing by Silver Mouse

LINE@ key benefits to your business

Mobile-first strategy

Multiple accounts for each outlet

Handle CS via chat (“pm” style)

Publish content for engagement

Broadcast marketing messages

Interactive marketing campaigns

Page 28: Line, WeChat, WhatsApp Marketing by Silver Mouse