Limitless Business Intelligence Chris Kruger, InfoSol Inc.

Limitless Business Intelligence

Chris Kruger, InfoSol Inc.

BI is not about tools

BI is about Information not Technology

BI is about Analyzing and Acting

Innovative and amazing ways to unlock insightful information

Big Data is Not New

Big Data + Bad Data = Big Bad Data

Beware of Following Trends

“The problem with the world is that everybody is a few drinks behind”

Humphrey Bogart

BI is about having a Big Imagination

BI Applications – Limitless Possibilities

Limitless BI Solution Case Studies

• ARI – Prototyping BI Applications for HANA with Dashboards

• McKesson Specialty – BI Application for Drug Safety

• Bosch - Replacing Static Magnet Boards with a Visual BI Dashboard

ARI Limitless BI Case Study• ARI is the largest privately held vehicle fleet

management services company in the world. • More than 2,500 skilled professionals, in offices

throughout the U.S., Canada, Mexico, Puerto Rico, the U.K. and Europe

• Manage more than 1 million vehicles in the U.S., Canada, Mexico, Puerto Rico and Europe

• Combine business insight and optimal lifecycle analysis to drive vehicle fleet efficiency up and costs down

ARI Limitless BI Case Study• Created a new Product Development Group to look at

data and determine if new services and solutions could be identified

• Needed to analyze this data visually with Business Intelligence capabilities– Traditional data warehouse techniques could take weeks or

months to load and model data– Once data loaded, may determine need additional set of data

(another load and model process)– Not viable or cost-effective– Product Development Group needed to be self-sufficient

ARI Limitless BI Case Study• Utilized Xcelsius Dashboards with InfoBurst XML Data

Cache (XDC) to create prototype applications to explore the data and share with other users before determining if there was value in the data

• Used Centigon GMaps Plugin for geo-spatial aspects• Just two days of training for user to be fully operational• XDC can handle millions of rows of data for dashboard• Xcelsius provided ease-of-use, flexibility and

customization• Instant ROI

ARI Limitless BI Case Study

ARI Limitless BI Case Study

ARI Limitless BI Case Study

ARI Limitless BI Case Study• Once Product Development team builds out solution

that will be of value for mass deployment, it can be moved to HANA

• Solution provides a great way to prototype BI applications for HANA

• Street View function allows user to compare facilities

McKesson Limitless BI Case Study• McKesson is the nation's leading healthcare services

company and ranked 14 on the Fortune 500 Listing • McKesson Specialty Health has been delivering

patient access services for pharmaceutical manufacturers for over 20 years including comprehensive drug safety offerings

• Administer multi-faceted stakeholder (i.e., prescriber, patient, pharmacist, sites of care, i.e. physician offices, clinics, hospitals, as well as distributors and wholesalers)

McKesson Limitless BI Case Study• BI Reporting Challenges

– Multiple consumers of data with diverse needs• Government Regulatory, Pharmaceutical

Manufacturers, Program Vendors and Partners, McKesson internal

– Programs are highly customized• Usage, Potential for Abuse and Adverse Events,

Monitoring Metrics– Different reporting needs throughout the project lifecycle– Large amount of data and niche applications

McKesson Limitless BI Case Study• Move away from providing large datasets and

aggregated reports with limited drill down functionality to an interactive summary BI application that is modular and offers dynamic, graphical views and analytical relationships throughout the product lifecycle.– The need to report across the lifecycle of the program (as

well as several specific time periods of interest) required a novel solution involving Xcelsius Dashboards and InfoBurst XDC

McKesson Limitless BI Case Study

McKesson Limitless BI Case Study

McKesson Limitless BI Case Study

McKesson Limitless BI Case Study• Key Benefits

– Provides a consistent view of data across user groups with varying needs while presenting new perspectives

– Allows users to interact with the data to quickly determine trends and identify areas of interest or concern giving them a feeling of ownership/discovery

– Substantially reduced IT time spent researching non-issues and reconciling user generated reporting

– Provided a foundation for open discussions across program participants

Bosch – Limitless BI Case StudyBosch Automotive Service Solutions

Global Supplier of Specialized Solutions for Vehicle Service

• Business Need • Replicate the information on the magnet boards

while providing the capability to see the “visual” lean control data from anywhere.

• Automatically refresh so it could be used in place of the current magnet boards

• Interactive analysis capabilities allowing them to pivot the data by location, engineering stage, status, location, account, and resources to gain deeper understanding of status and workflow.

Bosch – Limitless BI Case Study

Bosch – Limitless BI Case Study

1. Menu Selection

2. Chart Columns Selection

3. Chart Series Selection

4. Run Dashboard

Interactive Analysis DashboardDashboard Configuration Entry Screen

Bosch – Limitless BI Case Study

Select an Area

ToShowDetailList

Select a Project to show Virtual Tag Information

Bosch – Limitless BI Case Study

• Solution – Technical Approach• Leveraged Lean visual controls concepts• Create a single dashboard for analysis and public

monitors• No intervention required to refresh when in

Public View mode• Develop using existing BI Toolset

• Business Objects XI 3.1, InfoBurst(XDC) and Xcelsius.

Bosch – Limitless BI Case Study

• Benefits• Enables to quickly identify the bottlenecks in the

process flow• Focuses improvement activities on the critical areas• Allows to benchmark process flow performance

through real time use of the visual • Proves that continuous improvement activities are

making a difference in the right areas • Everyone inside the value stream flow can use the

visual to determine daily priorities based on the color codes.

Bosch – Limitless BI Case Study

Chris [email protected]