like humans - effectiveness is everything

1 Effectiveness is Everything

effectivenessis everythingThe rules of the market have changed.

Stakeholders on all sides are demanding

meaning and purpose in an environment

where the only predictable element is

disruption. What does it take to succeed

and how can you get there as fast as

possible?


extrinsica paycheck

was enough

Pace of

change

Customer

satisfaction

Employee

motivation

intrinsicemployees demand

meaning

exponentialcontinuous

disruptive change

relationshipcentric

customers demand

meaning

linearprediction

was possible

productcentrica product

was enough

this is thenew frontier

the new frontierthe old world


a new world means new winnersand losers

Sources: R. Wang, Disrupting Digital Business: Create an Authentic Experience in the Peer-to-Peer Economy

S. Denning, Forbes, “Peggy Noonan on Steve Jobs and Why Big Companies Die”

survivingwinners

gone

newwinners

2000 2014

S&P 500 Companies

Average company lifetime is now just

15 years

52% of the Fortune 500 has disappeared

since 2000

survivingwinners


what’s bridgewaterdoing differentlythan other hedge funds?

$34B$45B

$47B$50B

$104B

Assets Under Management2016

Source: Institutional Investor’s Alpha, “The 2016 Hedge Fund 100”


7%

10%

14% 14%

24%

what’s disney studios doing differentlythan other film studios?

Profit Margin2015

Source: thenumbers.com


what’s publixdoing differentlythan other grocers?

1.6%

3.8%

5.6%

Profit Margin2012

Source: B. Solomon, Forbes, “The Wal-Mart Slayer”


they are running thenext stage of organization

Aligned on

Purpose and Values

Strategy Strategy

Tactics Tactics +Tactics

Innovates

Collaboration Autocratic Competitive Synergistic

Feedback Outcome-based Action-based Values-based

Delivers Stability Stability Stability

+Efficiency +Efficiency

+Creativity

human organization

performance organization

bureaucraticorganization


human organization enables sustainedvalue creation

human organization

performance organization

3 years 5 years 10 years 15 years

Shareholder returns

4.1x

1.1x

1.5x

0.6x

16.8x

1.2x0.8x

0.6x

Sources: R. Sisodia, et al, Firms of Endearment (2nd ed.)


imagine yourorganization flourishing…

A place to engage in deeply fulfilling work that matters.

Where individuals become inspiring leadersin addition to competent managers.

Where rich, collaborative relationships thatharness disagreement for growth are nurtured.

Where individuals are free to make the decisionsnecessary to do great work.

Where the information neededto make great decisions is available to all.

Where it’s possible to work like humans.


we accelerate organizational development

learning improveseffectiveness

collaboration enableseffectiveness

values defineeffectiveness

Organizational human

values mapping

Like Humans will assess and

map the human values of each

individual, relationship and

team in your organization,

providing a crucial shared

vocabulary about what matters

Stakeholder alignment

design process

Like Humans will facilitate the

design of hyper-clarity that

links your team’s human

values with those of your

stakeholders through aligned

purpose, strategy and tactics

Values-based tension

processing

Like Humans will train your

team to harness disagreement

and tension for personal,

interpersonal and

organizational growth

11 Effectiveness is Everything1 A. Maslow, The Farther Reaches of Human Nature

2 R. Kegan, In Over Our Heads

organizationalhuman valuesmapping

human values inventoryEach employee takes a values assessment (~40 minutes)

individual values reportUnderstanding individual human values is the key to self-actualization1 which results in higher order leadership2 and robust employee engagement

team values mapUnderstanding shared human values is the key to creating interpersonal and organizational synergy throughhyper-alignment

What if you could understand what motivates every single one of your employees?

What if you could directly measure your organization’s core values?


human values

stakeholderalignmentdesign process

What if you knew the questions you had to answer to align your organization around its values?

What if you had a process to easily cascade values-based clarity throughout your organization?

sharedpurpose

alignedmotivations

stakeholder value proposition

customervalue proposition

brand strategy product strategyservice strategy marketing strategy

teamvalue proposition

cultural norms hiring strategyvalues-based roles decision rightsemployee development strategy

organizational strategy

partnervalue proposition

investorvalue proposition

communityvalue proposition

provider strategy negotiation strategyoutsourcing strategy

financial strategy capital strategy

environmental strategycorporate social responsibility

organizational tactics

We facilitate the creation of hyper-clarity through a process of values-based stakeholder alignment


values-basedtension processing

tension

tensionemotionalexplosion

emotionalrepression

tensionavoidance

unconsciousreaction

Low-Responsibility Growth Avoidance

values-basedtension processingHyper-Responsive Growth Orientation

Mistreat Others Mistreat Yourself Avoid Meaningful

Action

Develop People + Build Trust + Create Value

act

What if disagreement and tension were the source of leadership development, trusting relationships and exceptional outcomes for your organization?

We facilitate an upgrade to your team’s learning and problem solving approach


“This was exactly what we needed.” CEO

“It was such a rich and healing experience for us... thank

you isn’t enough.” CEO

“Our organization will be entirely different tomorrow.” COO

“Communication... flows naturally now. That's night and day

different from before. We were able to express how we felt

and what we wanted, let some frustration go, and are now

actively collaborating.” Partner

“This was the most important conversation of my life.” Executive

fast, direct, effective


Human Organization

co-design3 months+

• Conduct individual values

assessment for entire

organization

• Create organizational

values map

• Train organization in

values-based tension

processing methodology

• Conduct stakeholder

alignment process

supportas needed

• Executive coaching

• One-off workshops

• New hire training

• Facilitated tension

processing

• Advising

• Stakeholder alignment

refresh

example projecttimeline

experience1 week+

• Conduct individual values

assessment for leadership

team

• Create leadership team

values map

• Conduct interviews and

surveys to understand

values and tensions

• 1 day facilitated values-

based tension processing

workshop for leadership

team


let’s talk.We’d love to partner with your

organization to help you foster exceptional

leadership, build an enduring

performance culture and generate

market-leading results.

[email protected]

like humans - effectiveness is everything

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