Light the way Kawi Cho Carmen Chow Shawn Hsiao Jack Ju Scott Ko Darell Teo Stephanie Yin Starshroom
May 21, 2015
Light the way
Kawi Cho Carmen ChowShawn HsiaoJack JuScott Ko Darell Teo Stephanie Yin
Starshroom
Project Mission
Light the Way is a two-part device that helps people find their seats faster and more efficiently, using low-intensity lighting to provide helpful visibility.
Project Concept
Illuminate seats and walkways unobtrusivelyDisplay seat occupancy
Recap Previous User Profile 1
Descriptions:
Problems:
End Goals:
18yr old male
High-school Student (part-time work)
succeeds academically
goes out with his friends plays games regularly
more consistent outings are to the movies (with girlfriend, family or group)
prefers newer theaters compared to second-rate theaters (better quality, more recent)
sometimes arrive late or friends arrive late (problems with rides, other obligations, etc)
would like convenient way of finding seats in the dark when it is hard to tell how
many seats are available and where
Recap Previous User Profile 2
Descriptions:
Problems:
End Goals:
22yr old female
UBC Student / Level 1 Car Insurance Agent
busy - not much time to go out
rarely goes to movies
on the occasion of going to a movie - would like it to be an enjoyable experience
may arrive late due to busy schedule
would like something to help her find seats in guaranteed to be busy movies
would love to have something to help her see in those busy theaters after the
lights have turned off/dimmed
would like to know before hand if going to the movie would be worth her time
(ex. too busy to get good seat…etc…)
Generic User Scenario WITHOUT Product
arrive at theater
decide what movie to watch
proceed to box office/fast lane to purchase desired movie ticket(s)
go to theater room
look for seats to accompany party
sit and enjoy movie
Generic User Scenario WITH Product
arrive at theater
decide what movie to watch
proceed to box office/fast lane to select desired movie
box office/fast lane will graphically display available seats
if user likes the seats available, then buy ticket(s)
go to theater room
use aisle lights to indicate row with available seats
use seat lights to indicate available seats
sit and enjoy movie
Although both scenarios are fairly similar, the product
provides users with assurance and the ability to find seats
faster
How? We moved from concept to design strategy
Concept
Focus
How can we make the process of going to the movie
easier?
Late Comers & Busy Movies
Don’t know how busy the theater is until after tickets
have been bought and user enters the theater room
Hard to see after lights have darkened
Concept 1 Ultimate Movie Seat Experience
Replacing seatingComfort from home in a theatre
Pressure senor activated lights
Seat occupancy display board
Interactive movie experience through seat vibrations synced to the movie
Problem: High cost, replace entire theatre, team resources/knowledge
Concept 2 1st semester
Field Study Results
Observed user solutions
Poor lightingDifficulty finding seatsHard to find dropped itemsLight colored clothing not visible
Cell phones - Signal friends to seats Light up floor - LED keychain light
Concept 2 Light up seats and reservation
Replacing seating
Alphanumeric LED light matrixTicket readersReservation system on display board
Lock reserved seats in upright position
Unlocked by scanning ticket on chair
LED colour change to indicate reservation
Concept 3 Light up seats
Create seat add on
LED matrix Single LED BT Arduino Single wired Arduino per 5 chairs Seat reservation none, aisle lights instead
Our ParticipantsWho?
Movie goers
Age: 21 - 26
Group size: Five participants
our user testing runHow?
Consent formIntro task
Task -Navigate Display map
Task - finding seat
semi structureinterview
1 2 3 4
How?
Scenario 1: Testing the layout of randomized seating from the back of the lecture theatre (room 2600)
Scenario 2: Testing the layout of randomized seating from the front of the lecture theatre (room 2600)
Each participants will go through the two different scenario.
Video Highlights
Light system
Key Finding
All of the participants find the light system is helpful
it is obvious to the users group that how the light system works
The floor light is helpful
“Do the blue dots mean the seats are free?”
Display map Key Finding
4 out pf 5 participants were having trouble with the display map
- “Do we check the screen?”
- “ i have trouble read that map.”
- “ i dont see how the map is helpful for me to locate seats”
- orientation problem (with the map)
Task time
Key Finding
Participant A
Participant B
Participant C
Participant D
Participant E
24.sec
48,3.sec
23.9.sec
73.5.sec
56.2.sec
Task time scenairo 2
Key Finding Participant B
Participant C
Participant E
50.sec
57.5.sec
74.7 sec
What does this graph tell us?Learning curve
more close to the mean
enter from the front of the theater
Scenario 1 Vs Scenairo 2
Key Finding
Task time shorter Task time longer
More negative feedback
Average 60.5 secAverage 45.2sec
More positive feedback “It is obvious that the lights indicate the seat is not taken.”
“The floor light is helpful for me, since it is very inside.”
“The floor light is confusing for me, I thought it is a seat light.”
“i cant even see the seat light, i can only see the floor light, so i just randomlysat on an empty chair.”
More participants take the wrong seats
Non participants take the wrong seats
we learned from our users What?
Our system is not feasible for theater that has a back entrance
The display map is causing confusions for users
The light system is helpful for users
Blue light does not distract the user while watching movie
The intensity of light might be too high
people might block the light when the theater is full?
Limitation:
The lecture theater can not fully minic the real movie theater- The theater is not full of people, misleading participants
Use within subject group, result might affect by learning curve
Does not have the diversity of users group
Refinement needHardware SoftwareReduce size
Strengthen structure and hinge joints
Improve lid locking mechanism
Use the same types of plastics
Brighten LED
Improve way of attaching the light boxes
Improve aesthetics
Implement seat reservation system
Improve GUI
Resolve stability issues
Refinements Made
Refinement madeHardware
Software
Future refinement
Smaller boxes -> Strengthened entire structure
Precise measurements -> better hinge placement
Using Super -> Bright LEDs brighter glow
Removed all software -> 100% electromechanical process
Vacuum form enclosure -> increases build simplicity, strength, aesthetic
Seat reservation system with lockable seats
TOO BIG too soon Unnecessary Arduino + Max programming for very first prototype
User testing with simple mock-ups done in earlier time of development
Future plans:
Trigger seat lights to turn on when people enter theatre for people
returning from washroom/concession or customers who come
in later than 20 minutes
Make full customization of seat-light size and shape available
for different theatres and preferences
Prototype Process of Making