Life Sciences Thru the Digital Lens...Life Sciences in a Nutshell Work Types: 2 © 2019 Cognizant Global healthcare spending • Clinical Data Management • Pharmacovigilance •

Life Sciences Thruthe Digital Lens

By: Jeannette Go Sy

Director, Life Sciences Digital Operations

May 6, 2019

© 2019 Cognizant

Life Sciences in a Nutshell

Work Types:

© 2019 Cognizant2

Global healthcare spending• Clinical Data Management

• Pharmacovigilance

• Signal Detection

• Biostatistics & Programming

• Medical Coding & Writing

• Regulatory Support

• Complaints Management

• Patient Registration

• Customer Service

• Order Management

• Patient Helpdesk

$10.059 trillion

by 2022

Pharmaceutical

Therapeutics

Biotechnology

Nanotechnology

Medical

Technologies

$6BnLS BPO Market

Source: Deloitte Source: Everest

Life Sciences Associates and Their Skills

© 2019 Cognizant3

Non-voice

associates

Allied Health

Professionals

Customer Service

Representatives Pharmacists Nurses

STEM: How we fare against other geos

© 2019 Cognizant4

Sources: World Economic Forum & CHED

160,000

195,000

206,000

335,000

568,000

2,600,000

4,700,000

- 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000 3,500,000 4,000,000 4,500,000 5,000,000

PHILIPPINES

JAPAN

INDONESIA

IRAN

UNITED STATES

INDIA

CHINA

Industry Trends

© 2019 Cognizant5

Outsourcing expertise in AI, robotic and cognitive automation and cloud computing.

Transactional outsourcing

relationships

Strategic, relationship-based models for biologics, data-

driven clinical innovation and manufacturing capacity.

Data-driven

clinical innovation

Manufacturing

capacity

BiologicsContracting for

Performance

Accelerating Drug

Discovery & Research

Patient-Centric

Pharmacovigilance

Sources: Deloitte & Everest

Disruptive Technologies

© 2019 Cognizant6

Artificial

Intelligence (AI)Block chain

Future of

mobilityBlockchain

Software-as-a-

Medical-Device

(SaMD)

DIY diagnostics

and virtual care

Internet-of-

medical-things

(IoMT)

Cloud

platforms

Big data &

analytics

Sources: Deloitte & Everest

© 2019 Cognizant7

Revolutionizing Healthcare

Wearable Technology

• Test blood sugar levels

• Monitor blood pressure and pulse

• Sleep apnea

• Narcolepsy

• Epileptic Seizure

• Diabetes

• Access a new level of visibility

• New set of data on patients’ health

• Better overall image of a patients’ condition

• Consultants can prescribe with accuracy

• Easier for Paramedics to prepare for

treatment while travelling to the patient

Blockchain

Source: PWC

Life sciences organizations are under

pressure to innovate their processes

as fast as possible.

© 2019 Cognizant8

Speedy industry solution Digital Transformation

Future-proofing the Industry

© 2019 Cognizant9

Curriculum enhancement

Focus on STEM

Culture of Ideation promotes

Innovation

Digital Upskilling

Integrated functional and technical to

align business and technology needs

© 2019 Cognizant10

Digital represents

human interaction

with technology

and driven by

creating innovative

ways of connecting

people, channels

and ideas.

Thank you