Liebherr Australia - Engineering Excellance

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Liebherr-Australia:Technology and Innovation Driving Efficiency in Manufacturing for MiningThe company’s high quality, 100 percent Liebherr-made products exemplify Liebherr’s company culture.

Written by: Laura Close Produced by: James Hayes

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Liebherr-Australia:Technology and Innovation Driving Efficiency in Manufacturing for MiningThe company’s high quality, 100 percent Liebherr-made products exemplify Liebherr’s company culture.

Written by: Laura Close Produced by: James Hayes

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MINING IS A MAJOR part of Liebherr-Australia’s business plan, although the company has several other divisions successfully operating in the country. Since the onset of the mining boom, Liebherr has been extremely successful with

earth moving, mining and crane sales, leading to an expansion of their facilities, including a recently completed, dedicated remanufacturing location in Adelaide.

Liebherr-Australia, part of the global, family-owned company

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Liebherr Group, began its tenure in Australia in the 1970s with the dealership network. In 1981, the Australian affiliate of the company was officially incorporated, and the commencement of their own operations under the Liebherr name.

Liebherr-Australia Head Office moved to the current location in Adelaide in the 90s.

Remanufacturing c allows Liebherr to repair of all of their own components, which offers the customer a quality end product at

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SUPPLIER PROFILE

International Lubricant Distributors (ILD) is an Australian based lubricant marketing

company that exclusively distributes Sinopec premium lubricants to Australian and

International markets.

 Sinopec is the world’s second largest oil refiner, China’s largest corporation, and the third

largest company in the world. Sinopec are engaged in the full spectrum of energy exploration

globally from exploration to finished end-user products.

 In just a few years, the partnership between ILD and Sinopec has impacted the Australia’s

lubricant industry. With impressive credentials and an array of enviable experiences gathered from

the world’s most reputable oil and lubricants companies. The ILD team leads the way in delivering

a fresh new approach to doing business in today’s extremely competitive environment.

 ILD is Australia’s fastest growing Tier 1 supplier using the Sinopec branded products. ILD

is specialised in the mining and earthmoving sector, particularly with companies that have a

high expectation of technical support and innovative, flexible and cost efficient supply solutions.

 It continues to differentiate itself through the securing of large and sophisticated mining

operations that require a level of service, technical support, product performance and

innovation that the Australian market does not currently enjoy.

 ILD has a track record of providing truly tailored, innovative lubricant supply solutions to a

number of premier Australian mining companies in remote locations across Australia, which

includes its unique solution for bulk lubricants supply by using a combination of shipping/

logistic systems and on -site tanking/storage.

 ILD prides itself in being the market leader in the scope and quality of its Technical Service

Offer. The service comprises a sophisticated set of analytical tools that will deliver outcomes

including; asset health assessments, lubricant equipment surveys, delivery of extended

component life, tracking of equipment performance and early warning of impending issues.

 ILD is here to give the lubricant industry a shake-up!

Management: Tim Seeber - Managing Director, Mark Berkovic – Sales Director, Robert

Boylan – Chief Operations Officer

Website: www.ilddirect.com

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a reduced cost. Liebherr promotes a vertical integration model which allows l control of our cost and component life, in turn reducing costs for the end-user.

“Our key customers that Liebherr-Australia predominately work with are tier-one mining houses which largely deal in iron ore and coal said David Pichanick, the general manager of sales and marketing at Liebherr-Australia. “The company

has been very successful with the likes of BHP, Glencore, Fortescue Metals Group, Leighton Group, and Downer to name a few. We’ve put such a big installed population of machinery out in those two commodities of late, and that machinery is working even harder now, despite the price of both coal and iron ore dropping. Both our parts and support business will continue to grow”

“The location will be a total rebuild centre for all of our major components for our mining operations in Australia and New Zealand,” said Pichanick. “All of the spare parts and components from the machinery will be sent back to Adelaide for remanufacture and then go back into the distribution outlets around Australia. We used to use various subcontractors to take care of this process, but now we will be able to do everything in house.”

SJ HIGGINS GROUPIS PROUD TO HAVE PARTNERED WITHLIEBHERR AUSTRALIA TO DELIVER THE NEW WAREHOUSE AND OFFICE FACILITIES IN NEWMAN AND REDCLIFFE, WESTERN AUSTRALIA.

SJ Higgins Group is a leading mid-tier com-mercial building contractor with a reputation for excellence, quality and reliability in the delivery of construction services.

Over the last 34 years, we have successfully delivered in excess of 1500 projects across metropolitan, regional and remote Australia.

WWW.SJHIGGINS.COM.AU

PLANDRIVE DELIVER

MININGINDUSTRIALEDUCATIONCOMMERCIAL

HEALTHAGED CARERETAILCOMMUNITY

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New Facilities Liebherr-Australia recently invested over $170 million to complete new support facilities in Sydney and Newman Western Australia. Existing properties in Mackay, Mt. Thorley, and Perth were expanded to accommodate the company’s goal of continuing to meet our customer needs.

The crowning jewel of the company’s expansion efforts is the remanufacturing facility in Adelaide. Construction started in January of 2013 and was completed in August of this year to a cost of around $80 million. The facility will be hiring

around 138 new employees over the next year and a half out of the South Australian job market.

“The rebuild centre focusses on all of our major components for our mining operations in Australia and New Zealand,” said Pichanick. “All of the spare parts and components from the machinery will be sent back to Adelaide for remanufacture and then go back into the distribution outlets around Australia. Our business had a very decentralised model previously; however we are now consolidating everything under the one roof. The disassembly area includes a wash-bay, shot-blast,

SJ HIGGINS GROUPIS PROUD TO HAVE PARTNERED WITHLIEBHERR AUSTRALIA TO DELIVER THE NEW WAREHOUSE AND OFFICE FACILITIES IN NEWMAN AND REDCLIFFE, WESTERN AUSTRALIA.

SJ Higgins Group is a leading mid-tier com-mercial building contractor with a reputation for excellence, quality and reliability in the delivery of construction services.

Over the last 34 years, we have successfully delivered in excess of 1500 projects across metropolitan, regional and remote Australia.

WWW.SJHIGGINS.COM.AU

PLANDRIVE DELIVER

MININGINDUSTRIALEDUCATIONCOMMERCIAL

HEALTHAGED CARERETAILCOMMUNITY

SJ Higgins Group is a leading mid-tier commercial building contractor with a reputation for excellence, quality and reliability in the delivery of construction services.

Our portfolio covers various industries and geographical localities, demonstrating our technical expertise and strong reputation within the construction industry.

SJ Higgins Group offers a broad range of services and methods of project delivery, including: design and construction, project management, construction management, fixed lump sum, guaranteed maximum price

Website: www.sjhiggins.com.au

SUPPLIER PROFILE SJ HIGGINS GROUP

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disassembly work-cells, quality control station and machining. There are over 2,000 locations for pallets in the SEU warehouse, as well as cylinder and rod storage, a place for REMAN planning and a production office. The assembly area includes

a paint booth, another quality check station, 12 wall-travelling cranes and four overhead gantry cranes.

100 Percent Liebherr Vertical integration is one of Liebherr Group’s strategies. As

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the Liebherr family built the brand and the business, they have consistently found ways to develop the company’s own technology in house; the machinery the company offers is much more efficient and cost-saving for the end-user

because of this business strategy.“The most important thing for us is

controlling the quality and reducing the cost where we can,” shared Pichanick. “We can do this because of our vertical integration model. We want to be able to provide our

escocorp.com

MORE PRODUCTIVE. SAFER. LESS MAINTENANCE.

ESCO products are trusted at mines worldwide for productivity and safety, and the Nemisys tooth and lip system is engineered to deliver those same benefi ts. The optimized

lip is better sized for today’s machines and the streamlined profi le maximizes production. The hammerless tooth and shroud systems help reduce maintenance costs through improved

reliability, faster and safer replacement, and improved lip coverage. Available as a complete lip system or a stand-alone tooth system.

©2014 ESCO Corporation. All Rights Reserved.

Tooth & Lip System ESCO

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customers with the lowest cost per tonne on the market through the product lifecycle You’ve got to have a good quality machine that’s reliable, but to maintain our reputation it has to be the most cost-effective machine on the market. Liebherr-Australia has built that reputation.”

A way the company successfully reduces costs is through their innovation process. When a prototype is made, it’s already been well designed and engineered that it goes to work right away. With research and development undertaken in house, and a high

regard for innovation, Liebherr-Australia are able to produce the right machinery the first time around, instead of needing several prototype models. This success is only possible with direct customer feedback and input through the research and development process phase.

Partnership with Detroit Diesel Although the goal of Liebherr is to design and produce 100 percent company-made products, they still work with outside suppliers on some components. Detroit Diesel is a major supplier for engines, and

escocorp.com

MORE PRODUCTIVE. SAFER. LESS MAINTENANCE.

ESCO products are trusted at mines worldwide for productivity and safety, and the Nemisys tooth and lip system is engineered to deliver those same benefi ts. The optimized

lip is better sized for today’s machines and the streamlined profi le maximizes production. The hammerless tooth and shroud systems help reduce maintenance costs through improved

reliability, faster and safer replacement, and improved lip coverage. Available as a complete lip system or a stand-alone tooth system.

©2014 ESCO Corporation. All Rights Reserved.

Tooth & Lip SystemESCO products and services help leading Australian mines lower their cost per ton. We offer a comprehensive range of G.E.T, lip systems, buckets and truck bodies that increase safety and productivity, and are supported by our network of local supply and service facilities across the country. Contact ESCO today to learn how we can help lower your total cost of production while getting the most out of your equipment.

Website: www.escocorp.com

SUPPLIER PROFILE

ESCO

Dexion partnered with Liebherr to provide a storage solution that delivered uninterrupted availability and maximised reliability performance across their business. To find out how Dexion can provide tailored storage solutions for your business, please visit dexion.com.au or call 1800 100 050.

GREAT PARTNERSHIPS ARE BUILT ON SOLID CONNECTIONS.

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supplies the engine for the previous generation of the company’s electric powered mining truck; the largest in the world.

“This specific truck is very dependent on the engine,” commented Pichanick. “The reliability and the innovation that Detroit Diesel supports us with is incredible. They make a very good product, and are on the same wavelength as Leibherr-Australia when it comes to making sure we are delivering what we need to for our customers.”

Evolution of Product Life After fourteen years in production

and over 350 units globally, Liebherr ensures its T 282 Series Haul truck continues to provide business partners the latest in technology, through strategic investment in product evolution. The highly efficient IGBT Drive System and its class-leading payload to weight ratio ensure maximum productivity and performance.

In May 2014, Liebherr proudly launched the next exciting evolution for the T 282 Series Haul Truck: the T 282 C Extended Life Profile, which is the result of an extensive Liebherr international collaboration project, focussed on enhancing

Dexion partnered with Liebherr to provide a storage solution that delivered uninterrupted availability and maximised reliability performance across their business. To find out how Dexion can provide tailored storage solutions for your business, please visit dexion.com.au or call 1800 100 050.

GREAT PARTNERSHIPS ARE BUILT ON SOLID CONNECTIONS.

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SUPPLIER PROFILE DEXION LIMITED

Industry: Dexion is a leading global storage solutions provider, solving the materials handling

challenges for our customers from the office to the warehouse. With over 65 years’ experience

and operations throughout Australia, New Zealand, Asia and the Middle East, Dexion provides

seamless integration of world’s best practice products and management systems, to deliver

the best in safety, space optimisation, security, and return on investment.

Services: Dexion provides specialist storage solutions to support retail, health, education,

security, art and artefacts, FMCG and distribution industries.

Management: Paul O’Keefe – Chief Executive Officer, Stuart Macnab – General Manager,

Integrated Systems, Craig Landon – General Manager, Racking Solutions, Andrew Angus –

General Manager, Commercial Solutions

Website: www.dexion.com.au

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and increasing the T 282 C product life cycle. This delivers increased economic machine life, resulting in substantial reductions in total cost of ownership for Liebherr business partners.

A Passion To Work “The most important thing in any business is you have to value your people. A lot of companies forget they are successful only by the great people they have. You have to give

them a career and an exciting and enjoyable place to work. Liebherr-Australia does that.”

Pichanick was very passionate when talking about how the company treats its employees. Liebherr-Australia has many employees that have length of service dating 10 to 20 years at the company, and one man who just celebrated his 50 years of service with the company this year!

“You know what sets Liebherr

CALTEX KEEPS YOUR BUSINESS RUNNING SMOOTHLY.Caltex are a trusted and reliable supplier of quality lubricants to the mining industry. Caltex’s range of mining lubricants includes well-known and trusted brands like Delo, the first compounded diesel engine oil lubricant introduced in 1935, plus a range of products specifically designed for the mining industry such as Caltex Specialised Lubricants. Combined with on-site technical support and strong national supply capability, Caltex has secured a reputation for keeping the mining industry running smoothly.

Contact Caltex on 1300 364 169 or visit www.caltex.com.au/lubricants to see how we can help your business.

Lubricants

Power Step has been associated with Liebherr Australia for the past 10 years providing safety access systems for its Shovels, Excavators and Mining Trucks.

Several mining houses have opted for the Power Step access system because of its performance and committed product support.

There are over forty Liebherr machines in Australia with the Power Step access system and we expect to increase this number of systems over the next few years.

Power Step also exports its products to Africa, North and South America, South East Asia; and are supported by a number of appointed distributors in several locations around the globe.

Power Step provides safety, efficiency, comfort and cost savings with its 100% commitment in after-market support.

A Power Step system is one step in the right direction.www.powerstep.com.au

Power. Passion. Partnership.

Industry heavy-weights rely on MTU’s Series 4000 engine platform, when investing in new mining equipment or to extend the life of their established mining fleet.

With proven reliability, greater efficiency and optimised engine life, the MTU Series 4000 is rugged and tough, continuously delivering in extreme conditions, no matter what – which all equates to lower per tonne costs.

MTU Detroit Diesel Australia backs all of this through its unparalleled onsite service and product support excellence, to ensure maximum ROI, performance and uptime.

1300 688 646 mtudda.com.au

MTU – Lowers your cost per tonne

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apart? We have a culture where everyone is driven by the customer’s needs and passion for the long term outcome. It’s all about our Core Values! “Our employees just want to be people that serve their customers” said Pichanick. They want to do a good job and are very proud of what they do. We all build trust in, and we respect each other for who we are and what we can bring to the company. If everyone’s committed 100 percent every day to giving the

customer what is promised, and people enjoy what they’re doing, we consider it a success.”

The Liebherr Way Like any successfully run company, Liebherr is in the business of meeting the high expectations of their customers. The company is not only selling a product, but the support and maintenance of the product for its lifespan. To keep their customers coming back, Liebherr provides not only exceptional

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service but also high-quality customer support and interaction.

The company provides almost complete visibility into the design process for the customer, allowing them to provide feedback throughout the process.

“We listen to the customer and develop a product they really want,” said Pichanick. “There’s so much passion in the business, and that’s a big part of the reason we’ve become so successful and enjoy what we do. Everyone that works at the company is proud and really wants to become part of that journey to become successful. The customers

really enjoy it as well; they get great visibility into our business. They see the simplicity: if there’s a problem, it gets fixed very quickly. That’s just the way the business works.”

Liebherr-Australia doesn’t offer the whole range of products their competitors have. Although they manufacture for the niche market of digging and hauling dirt, it’s one of the most important parts of the mining process. Their goal throughout is to offer the most cost efficient and effective model that produces throughout its entire lifespan. By developing their products alongside their customers,

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Bosch Rexroth, the Drive and Control Company, is a leading global manufacturer for all facets of industrial, mobile and automation applications.

This is demonstrated by our partnership with Liebherr as an OEM and locally for critical component refurbishment.

IN THE WESTBrad Evans: 0408 167 195

IN THE EASTGeoff Shepherd: 0418 219 869

[email protected]

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they produce the product that the customers need and want, not a product the customer must adapt to.

As for growth, the Liebherr organisation thinks long-term for the strategic plans.

“The third generation of the Liebherr family is now coming through the business,” said Pichanick. “. We must continue to build our reputation in order to grow and continue our success. If the family continues to invest the way they do, we will always be one step ahead of the pack. All of the company’s research and development is self-funded. For an innovative, technological efficient company like us, this strategic plan will carry us far.”

For the Future Liebherr’s goal is to be the best leading supplier and to support business for mining equipment. This goal isn’t just for Australia, either.

“We want to not only to continue to supply the Australian market, but grow our product and position from a global perspective Australia is somewhat of a benchmark for the rest of the world in mining, so if we get it right here we can get it right for the rest of the world. As there are a lot of Australian mining companies that are mining and other parts of the world. That’s why we put so much energy into doing so well in Australia.”

Company Information

I N D U S T RY

Mining

H E A D Q U A RT E R S

Para Hills West, Australia

F O U N D E D

1981

E M P L O Y E E S

600

R E V E N U E

$600-700 Million

P R O D U C T S /

S E R V I C E S

X Since its inception in Australia in 1981, Liebherr-Australia has expanded rapidly, with offices throughout Australia and New Zealand. The company sells and supports a range of in-house designed, produced and maintained products include crawler cranes, mobile cranes, deep foundation machines, earthmoving equipment and mining equipment.

COMPANY NAME

Address xxxxxx xxx xxx xxxx xxxxx

Tel. xxxxxxxxxxxxxx Fax. xxxxxxxxxxxxxxxx

emailaddress websiteaddress

Liebherr-Australia

Address 1 Dr. Willi Liebherr Drive

Para Hills West

South Australia, Australia

Tel. (08) 8349 6888 Fax. (08) 8359 4311

www.liebherr.com.au/