Licensing

Cisco Unified Workspace Licensing

© 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1C97-418641-00

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Cisco Unified Communications PortfolioCall Processing

Network Infrastructure

Presence ServicesContact CenterMeetingPlace

Presence ServicesMessaging ServicesContact CenterMeetingPlace

Mobility ServicesPresence ServicesContact Center

Integrated Services

Integrated Services Mobility

Messaging

Video

Integrated ServicesMobility

Video

Clustering

Add Network Infrastructure as Required

Integrated ServicesIncludedPSTN, FXS

Smart Business Communications System Hardware Options WirelessPoE SwitchingMonitoring

Optional Unified Communications

Applications

Mobility ServicesPresence Services

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 2

Smart Business Communications System

Unified Communications Manager Express

Unified Communications Manager Business Edition

Unified Communications Manager

UC 500 Series Integrated Services Router

MCS 7828 MCS SeriesPlatform

Call ProcessingUnified Communications Manager Express

Up to 250 Users


Up to 500 Users


30,000 + Users

Unified Communications Manager Express

Up to 48 Users

Integrated ServicesPSTN & FXS

Messaging

Video, VPN/Firewall

VideoPSTN, FXSMessaging, Video Basic VPN/Firewall

Empowering Workspaces With Cisco Unified Communications

Controller Connector


Cisco Unified CommunicationsEnabling the Human network to

effectively collaborate every time, everywhere, everyone’s connected Warrior/

Sales ManagerServicer

UC

Cisco’s Definition of Unified Communications

SpeechVirtualization Presence Mobility VideoPolicy


Unified Communications

Mobile UCClients

Unified Messaging

Contact Center

IPTelephony

Web Conferencing

Call Processing

Video/AudioConferencing


� The simplest, easiest, most cost-effective way to get Cisco UC

� IncludesUC client software

UC server software

UC access rights

New


UC access rights

All in a single user license!

� At a killer price

� Also provides for 3 years of upgrades and service

� Strategic new licensing model for Cisco

Why Cisco Unified Workspace Licensing?

� Reflects that Cisco Unified Communications solution extends beyond the desktop and the licensing strategy must unlock the full workspace potential of its users

� Provides customers the freedom to cost-effectively give every user the full unified communications workspace experience rather than just dial tone and voicemail

� Simplifies Bill of Materials (BOM) creation, order entry,


� Simplifies Bill of Materials (BOM) creation, order entry, subscription, and support for field and channel partners

� Gives the field and channel a powerful competitive advantage over Microsoft, Avaya, and Nortel


Business Edition

Call Control Platform

Cisco Unified Communications Manager Business Edition

Minimum Minimum 50 Users

Standard Edition Professional Edition

Cisco Unified Communications Manager

Cisco Unified Communications Manager

Minimum 100 Minimum 100

� Add Servers, phones, and video cameras� Add SMARTNet for hardware parts and replacement


Minimum Users

Minimum 50 UsersMaximum 500 Users

License Unified Workspace Licensing CUCM-BE-WL

Software Subscription

3-year UCSS required

Service and Support

Essential Operate Service (ECD) –(Required to maintain UCSS)ECD covers MCS7828

Servers Media Convergence Servers:Unified Communications Manager BE Workspace Bundle (50 Users) required , MCS for CUP

Minimum 100 Minimum 100

Unified Workspace Licensing CUWL-LIC-STD

Unified Workspace Licensing CUWL-LIC-PRO

3-year UCSS required 3-year UCSS required

Essential Operate Service (ESW) (Required to maintain UCSS)

Essential Operate Service (ESW) (Required to maintain UCSS)

Media Convergence Servers (MCS) - Quantity and Model Depend on Capacity and Design

Media Convergence Servers (MCS) - Quantity and Model Depend on Capacity and Design

Unified Workspace Licensing (WL) Defined� All software—Client and Server—is included� The customer receives a special folder containing all PAKs and media� Servers, phones, and video cameras are purchased separately

Functionality What Is Included in the Unified WL Busi ness Edition

Standard Edition

Professional Edition

Video Conferencing Cisco Unified MeetingPlace Express (25 Unified WL=1 Port) N N Y

Web Conferencing Cisco Unified MeetingPlace/MeetingPlace Express Port (25 Unified WL=1 Port)

N N Y


Unified WL=1 Port)

Audio Conferencing Cisco Unified MeetingPlace/MeetingPlace Express Port (25 Unified WL=1 Port)

N N Y

Contact Center Unified Contact Center Express (25 Unified WL = 1 Std Agent)

N N Y

Mobile Phone Client Cisco Unified Mobile Communicator Client N N Y

Presence Cisco Unified Presence Profile Y Y Y

Mobility (with Sim Ring services)

Cisco Unified Mobility Profile Y Y Y

Soft Client Cisco Unified Personal Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage

Y Y Y

Messaging Cisco Unity or Cisco Unity Connection Unity Connection

Y Y

Phone/Call Control License for One or Unlimited Cisco IP Phones per User One One Unlimited

� Unified WL reduces BOM creation timeThe Dynamic/Multi-line Configuration Tool walks you through the process

� No need to count DLUs—just count the number of usersStandard Edition license covers ALL Cisco phone types—one phone per user

Unified WL Business EditionCompared to A-La-Carte

What You Order – Unified WL

What You Order for Business Edition A-La-Carte


Order – Unified WL

Unified WLBusiness Edition

Cisco Unified Communications Manager Business Edition DLUs for PhonesDLUs for PresenceDLUs for Soft ClientsDLUs for Mobility Cisco Unified Personal CommunicatorCisco Unified IP CommunicatorCisco Unified Video AdvantageECD


� No need to count DLUs—just count the number of usersStandard Edition license covers ALL Cisco phone types—one phone per user

Unified WL Standard EditionCompared to A-La-Carte

What You Order – Unified WL

What You Order for Standard Edition A-La-Carte


Order – Unified WL

Unified WLStandard Edition

Cisco Unified Communications Manager SoftwareDLUs for PhonesDLUs for PresenceDLUs for Soft ClientsDLUs for Mobility (Cisco Unified Communications Manager 6.x)Cisco Unified Mobility Software (Cisco Unified Communications Manager 4.x/5.x)Cisco Unified Mobility Licenses (Cisco Unified Communications Manager 4.x/5.x)Cisco Unity or Unity Connection PortsCisco Unity or Unity Connection UsersCisco Unified Personal CommunicatorCisco Unified IP CommunicatorCisco Unified Video AdvantageESW


� No need to count DLUs—just count the number of usersProfessional Edition license covers ALL Cisco phone types—unlimited phones per user

Unified WL Professional EditionCompared to A-La-Carte

What You Order – What You Order for Professional Edition A -La-Carte


What You Order –Unified WL

What You Order for Professional Edition A -La-Carte

Unified WL Professional Edition

(In addition to everything you get in Unified WL Standard Edition)

Additional DLUs for Adjunct PhonesCisco Unity MailboxesCisco Unified Mobility AdvantageCisco Unified Mobile CommunicatorCisco Unified MeetingPlace Voice PortsCisco Unified MeetingPlace Web PortsCisco Unified MeetingPlace Express Voice PortsCisco Unified MeetingPlace Express Web PortsCisco Unified MeetingPlace Express Video PortsCisco Unified Contact Center Express AgentsESW

� The Dynamic/Multi-line Configuration Tool is used to choose quantity and version of client and server software with the initial order

� UCSS is used to order additional copies if needed� The appropriate servers must be ordered separately� Unified CME, CUE, UC500 are not covered� SRST can be purchased separately� Note: Unified WL-Business Edition contains fixed configuration software choices

Unified WL Software Choices

Functionality Software (all shipping versions)


Functionality Software (all shipping versions)

Video Conferencing Cisco Unified MeetingPlace Express

Web Conferencing Cisco Unified MeetingPlace or MeetingPlace Express

Audio Conferencing Cisco Unified MeetingPlace or MeetingPlace Express

Contact Center Cisco Unified Contact Center Express

Mobile Smart Phone Client Cisco Unified Mobility Advantage and Cisco Unified Mobile Communicator

Presence Cisco Unified Presence

Mobility (with Sim Ring services) Cisco Unified Mobile Connect or Unified Communications Manager 6.x


Messaging Cisco Unity or Cisco Unity Connection

Call Control Cisco Unified Communications Manager

� Unified WL-Business Edition list price: $315 per user� UCSS list price: $70/3-year� ECD per user $21/1-year � Total number of users = people in Unified CM + public space devices� UCSS 3-year* contract and Essential Operate Services (ECD) required� Requires starting with Unified CMBE workspace Bundle

Unified WL Business Edition Pricing


� Requires starting with Unified CMBE workspace Bundle

Functionality What Is Included in CUWL Business Editio n

Presence Cisco Unified Presence Profile

Mobility (Unified CMBE) Cisco Unified Mobility Profile (with Sim Ring services)


Messaging (Unified CMBE) Voice Messaging Mailbox w/Web and IMAP Accessibility, Advanced Speech recognition and Text to speech

Call Control (Unified CMBE) License for One Cisco IP Phone Per User

*1-yr contracts are allowed for Government and Education institutions.

� Standard Edition list price: $325 per user� UCSS list price: $70/3-year� Essential Operate Services price: New Tiered Pricing Available*� Total number of users = people in Unified CM � Unified WL itself is perpetual, just like a-la-carte licenses� 3-Year UCSS is MANDATORY for Unified WL**

Unified WL Standard Edition Pricing


� 3-Year UCSS is MANDATORY for Unified WL**

Functionality What Is Included in Cisco Unified Works pace Licensing

Presence Cisco Unified Presence Profile

Mobility (with Sim Ring services) Cisco Unified Mobility Profile


Messaging Cisco Unity or Cisco Unity Connection User

Call Control License for One Cisco IP Phone Per User

** 1-yr contracts are allowed for Government and Education institutions.

* Tiered pricing: $21/user for up to 1000 users, $15 for 1000-10000, $12 for 10K+

Unified WL Professional Edition Pricing� Professional Edition List Price: $425 per user� UCSS list price: $125/3-year� Essential Operate Services price: New Tiered Pricing Available*� Total number of users = people in Unified CM� Unified WL itself is perpetual just like a-la-carte licenses� 3-year UCSS is MANDATORY for Unified WL**

Functionality What Is Included in Unified WL

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 15*** Additional ports or agents can be purchased a l a carte if more capacity is needed.

Functionality What Is Included in Unified WL

(In addition to everything you get in Unified WL St andard Edition)

Video Conferencing*** Cisco Unified MeetingPlace Express (25 Unified WL=1 Port)

Web Conferencing*** Cisco Unified MeetingPlace/MeetingPlace Express Port (25 Unified WL=1 Port)

Audio Conferencing*** Cisco Unified MeetingPlace/MeetingPlace Express Port (25 Unified WL=1 Port)

Contact Center*** Cisco Unified Contact Center Express Standard Agent (25 Unified WL=1 Agent)

Mobile Smart Phone Client Cisco Unified Mobile Communicator Client

Call Control License for Unlimited Cisco IP Phones Per User

** 1-yr contracts are allowed for Government and Ed ucation institutions.*Tiered Pricing: Promotion - $27/user for up to 1000 users , New Price - $26 for 1000-10000, $20 for 10K+

Public Space Device Add-ons

� Add analog and public space device licenses for conference rooms, lobbies, fax machines, wall phones, etc.

� Analog Device List Price: $50 per deviceUCSS list price: $15/3-yearESW list price: No ChargeDoes not include gateways or other hardware


Does not include gateways or other hardware� Public Space IP Phone Price: $150 per phone

UCSS list price: $45/3-yearESW list price: $4 per phone/yearMay not exceed 15% of total IP Phones on order

� Not to be used for dedicated employee phones� Cannot use applications with these

devices (e.g. no voicemail)Cisco Unified IP Conference Station 7937G

UCSS and Essential Operate Services

� Unified WL requires a three-year UCSS contract* which entitles customers to upgrade to all client and server application software covered under the license for three years*

� When new applications are added to the CUWL package in the future, UCSS entitles them to these applications as well

� A valid Unified WL Essential Operate Services (ESW) contract is

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialC97-418641-00 17* 1-yr contracts are allowed for Government and Education institutions.

� A valid Unified WL Essential Operate Services (ESW) contract is required to activate the UCSS contract

� ESW contracts are offered in increments of one year

� If customers purchase only one single-year ESW contract they must renew it after one year to keep the UCSS active

A Complete Customer Order

Product / Service Description Mandatory

� Use Dynamic/Multi-Line Configuration Tool to configure mandatory components

� Add Servers, phones, and video cameras� Add SMARTNet for hardware parts and replacement


Product / Service Description Mandatory

Unified WL Standard Edition or Professional Edition Yes

UCSS for Unified WL Standard Edition or Professional Edition Yes

Essential Operate Services Standard Edition or Professional Edition Yes

Media Convergence Servers (MCS)

Quantity and Model Depend on Capacity and Design

No

Unified IP Phones and Unified Video Advantage Cameras

Quantity and Model Depend on Capacity and Design

No

SMARTNet Covers Hardware Parts Replacement No

Essential Operate Services Tiered Pricing

Deployment Size Standard Edition Professional Edition

� Created new tiers of ESW pricing for different sized deployments

� As deployment size increases, price decreases

� Unified WL now dramatically more competitive in large deals


Deployment Size Standard Edition

1 year ESW

Professional Edition

1 year ESW

Less than 1000 users $21 $27

1000-10000 users $15 $26

Over 10000 users $12 $20

Permanent New Prices

Business Edition Cost ComparisonTraditional Unified CMBE User vs. Unified WL Busine ss Edition

Value of “Uplift”“Phone and Voicemail” Scenario

� CUWL BE represents a $40/user “uplift” over a phone and voicemail seat with traditional Unified CMBE licensing*

� The functionality included for the $40 “uplift” has $285 of value� Depending on applications deployed and user count, either reduces or

eliminates the $40 “uplift”� For the first 50 users, workspace bundle costs less than traditional Unified

CMBE bundle


*Assumes a Mid-range phone (4 DLU) + $75 per CUCMBE seat

Value of “Uplift”

Added Functionality License Price

Advanced Messaging (ASR/TTS/IMAP/web)

$35

Presence $50

Mobility (with Sim Ring services) $100

Soft Client $100

Total Price $285

Unified WL BE “Uplift” $40

Savings $245

“Phone and Voicemail” Scenario

Functionality License Price

Call Control + Messaging $275*

Unified CM BE $275

Unified WL BE $315

“Uplift” $40

Standard Edition Cost Comparison

Value of the Unified WL “Uplift”“Phone and Voicemail” Scenario

� Unified WL Standard Edition represents a $60/user “uplift” over a phone and voicemail seat*

� The functionality included for the $60 “uplift” has $190 of value� Application software is included, and depending on the design and

user count, either reduces or eliminates the $60 “uplift”


*Assumes a Mid-range phone (4 DLU).**Cost of 2 additional DLUs needed to support

Value of the Unified WL “Uplift”


Presence $50

Mobility (with Sim Ring services)** $100

Soft Client $100

A-La-Carte Price $250

Unified WL Standard “Uplift” $60

Savings $190

“Phone and Voicemail” Scenario


Messaging $65

Call Control $200*


Unified WL Standard Price $325

Unified WL “Uplift” $60

Professional Edition Cost Comparison

Value of the Unified WL Professional “Uplift”


“Phone and Unified Messaging” Scenario

� Unified WL Professional Edition represents a $160/user “uplift” over a phone and unified messaging seat*

� Application software is included, and depending on the design and user count, either reduces or eliminates the $160 “uplift”

� The functionality included for the $160 “uplift” has $448 of value


*Assumes a Mid-range phone (4 DLU).**Cost of 2 additional DLUs needed to support


Video Conferencing $36

Web Conferencing $38

Audio Conferencing $50

Contact Center $24

Mobile Smart Phone Client $50

Presence $50

Mobility (with Sim Ring services)** $100

Soft Client $100


Unified WL Professional “Uplift” $160

Savings $288


Messaging $65

Call Control $200*


Unified WL Professional Price $425

Unified WL “Uplift” $160

� The entire cluster must use Unified WL–a mix of Standard Edition and Professional Edition is allowed

� No mixing of a-la-carte and Unified WL

� Existing users must be migrated using this chart

� Greatly reduced pricing for migrating existing users

Migrating Existing Users


Existing User Target User Price

Cisco Unified Communications Manager Standard Edition $120

Cisco Unified Communications Manager Professional Edition $175

Cisco Unified Communications Manager + Any Application in Unified WL Standard Edition Standard Edition

$80

Cisco Unified Communications Manager + Any Application in Unified WL Professional Edition

Professional Edition $135

Any Application in Unified WL Standard Edition Standard Edition $275

Any Application in Unified WL Professional Edition Professional Edition $375

From Unified WL Standard Edition Professional Edition $120

� Unified Communications users will be migrated using this chart

� Migration to Unified WL Standard or Professional involves migration to stand-alone Unified CM and Cisco Unity connection environments

� No cost to migrate to Standard Edition

� Traditional Unified CMBE users can upgrade to Unified WL Business Edition by ordering a step-up SKU for $80

Migration From Unified Communications Manager Business Edition to Unified Workspace Licensing


Existing User Target User Price

Traditional Unified CMBE User Business Edition $80

Traditional Unified CMBE User Standard Edition $80

Traditional Unified CMBE User Professional Edition $135

Unified WL Business Edition Standard Edition $0

Unified WL Business Edition Professional Edition $120

Requirements

� Clusters must be all Unified WLNo mixing of existing device licensing and Unified WL

� Three-year UCSS and ESW requiredOne year available for government where three year is not allowed

� Minimum Order SizesStandard and Professional Editions – 100 users


Standard and Professional Editions – 100 usersBusiness Edition -- 50 usersOnce system purchased, add-ons may be of any size

� UCSS and Unified ESW purchased on Unified WL SKUs, not individual components

� Discounting (DSA, volume pricing agreements) follows normal processes

� Third party phones are supported using a step-up SKU

� Sametime can be added using $60 step-up SKU per user

For More Information

� WebsitesPartner: http://www.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/workspace_licensing.html

External: http://www.cisco.com/go/cuwl

� Resources


� ResourcesCustomer and partner email alias for questions on Cisco Unified Workspace Licensing pricing or [email protected]

Děkuji za pozornost.

Q & A?


Q & A?Kamil Brothá[email protected]

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