Library One Search the student experience Julia Gross & Lutie Sheridan ECU Research Week August 2010
Library OneSearch
May 17, 2015
This is a brief presentation of a usability study on Serials Solutions Summon. A full paper, detailing all the findings, has been submitted for publication and is expected to be published by Emerald Publishing later in 2010.
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Library One Search the student experience
Julia Gross & Lutie Sheridan
ECU Research Week August 2010
1. How easy was it to navigate on the new library website
2. How did students use Library One Search
3. How did they approach the search topics
Library usability research objectives
Methodology
• Usability study with 5 ECU students
• First year students Computing & Library
• Students 4 search tasks
• Typical library searches
• Observed students
• Captured screen action
• Verbal comments
• Microphone, webcam
Methodology
What did our students tell us?
• Library One Search easy to use
• Students mostly confident
• Some particular problems we need to address
– Terminology
– Access via Portal
What did
we learn?
What did we learn?• Observing users is wake up call for us
– vital for continuous improvement
• Some difficulties with understanding different formats
• Need to do more usability with students
• Hope to repeat this with new website
Acknowledgment and thanks toECU lecturer, Barbara Coombes, and students
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