Library and Knowledge Services Strategy 2015-2020

December 2014

LYPFT staff and partners use the right knowledge and evidence, at the right time, in the right place, enabling high

quality decision-making, learning, research, and innovation to achieve excellent healthcare and health improvement.

To support the objectives of the Trust through the provision of timely, proactive and high quality evidence for the

purposes of patient care, service improvement, research, learning, and continuing professional development.

Integration with

organisational business

Efficient working through

new technologies and

innovation

Partnerships for success

Vision

Key

Strategy

Themes

Facilitating access to knowledge resources both online and in hard copy formatHow we

deliver

our

services

Our people :

the key to

our success.

Providing a timely document supply service for resources not held in stock

Engaging with customers and stakeholders to ensure services are responsive to changing needs

Delivering a high quality literature search services to assist customers in finding the evidence

Working collaborative with the R&D department to support Trust-based researchers

Building partnerships to develop and improve services supporting better evidence for patient care.

Library & Knowledge Services

Our

values

Supporting courses, learning opportunities and CPD within the Trust

Using modern technologies and innovation to enhance services

Quality & Outcomes

LQAF adherence, evidence

and research support,

impact assessment

Partnerships

Working with customers,

suppliers, local, regional

and national partners

Educating the workforce through the Information Skills Training Programme

We develop our staff to meet

changing service requirements

and provide opportunities for

development

We strive to provide a timely,

high quality, professional and

friendly service that is valued

by our customers

We work to enhance and

improve the experience of

staff undertaking learning and

research in the Trust

We value the opinions of

our customers and seek

feedback on our

services

Mission

Promoting and supporting knowledge management initiatives within the organisation

Strategic

Objectives

Library & Knowledge Staff

moving from library base to

point of need

Workforce

Provision of high quality

information skills training

and support for learning

Efficient & Sustainable

LEAN working, costing, and

new technologies to improve

working and deliver CIP

Governance &

Compliance

LQAF, Copyright regulations

and guidance

Healthcare library and knowledge

services are a powerhouse for education,

lifelong learning, research and evidence-

based practice.

Our ambition is to extend this role so that

healthcare knowledge services become

business-critical instruments of informed

decision-making and innovation.

Knowledge for Healthcare (2014) p.2

We are committed to learning from and

partnering with other NHS bodies and

external organisations alike. We will

strengthen working relationships across

the library community. A coherent

approach is needed to deliver our vision

and optimise investment in products and

services in the best interests of staff,

learners, patients and the public.

Knowledge for Healthcare (2014) p.10

Access to all services has to be as easy and

convenient as possible. Services will be

digital by default and delivery to mobile

devices will be standard practice.

Knowledge for Healthcare (2014) p.16

The NHS will become one of the best places

in the world to test

Innovations….

NHS Five Year Forward View (2014) p.34

Increasingly the NHS will see

knowledge specialists embedded

within clinical, commissioning and

management teams. Delivery of

high quality evidence in the

workplace at the point of need, by

professionally qualified knowledge

staff, demonstrates significant

benefits.

Knowledge for Healthcare

(2014) p.26

Innovations in information and technology will radically alter how we

predict, prevent, diagnose, manage and cure disease, requiring

changes in how we educate, train, employ and deploy our staff.

Health Education England Strategic Framework 15 (2014) p.99