Libraries that reach the learners others can't Professor Andrew McDonald Director of Library and Learning Services & Head of Lifelong Learning Centres University of East London
Dec 24, 2015
Libraries that reach the learners others can't
Professor Andrew McDonaldDirector of Library and Learning Services& Head of Lifelong Learning CentresUniversity of East London
it will never catch on……
joint university projectsHE and FEacademic and public librariesschools and community accesscultural and heritage centresperforming arts centresmuseums and archivesshopping centres and cinemasother public serviceshousinglearning malls, hubs, streets, kitchen, research villages and more……..
how joined up?
vision and missionmanagement, policy and planningculture buildingsaccessservicescollectionscatalogues and management systemse resourcesinformation skills trainingstaffing – salaries, conditions, spacefinancemarketingand so on…..
open access to all 29 libraries in Cityanyone who lives works or studiesplace to study, use collections & ITcurrent membership card
ladder of learningpromote learning, remove barriers use nearest, most convenient libraryencourage public into libraries & campusremind academics about public libraryreciprocal FE/HE access
activities
staff training & developmentonline cataloguesweb siteelectronic journalslearning initiativesresearch
concerns we thought we had!
busy timeshealth & safetyin another buildingloss, damage & behaviourrestricted services rules & regulations
challenges
consenting collegesculture of lifelong learningcontentconnectivitycompetenciesconfidencecollaboration vs competitioncost & charging critical mass copyrightcustomer focus
understanding lifelong learners
barriers and confidencelifestyle and pressures of timeopening hoursinformation skillslearner/provider/libraryentitlement & indicators
some barriers
government & funding councilsuniversity management & librarianssector culture & fundinggeographycustomer learner focusaccess & ICTfunding
messages
think learnerjoined-up“just to it” risksstaff attitudes & leadershipinstitutional vision & support
SAILS project
Cross Sectoral Library Cooperation
model of good practice for successful cross sectoral collaboration
1. Vision2. Commitment3. Shared strategic direction and committed
leadership4. Changes in traditional thinking and attitudes5. Flexible management6. Sensitivity to differences amongst partners7. Good communication and staff training and
awareness8. Publicity9. Demonstrable initiatives and achievements10. Understanding the needs of learners
partnership
LB of Barking & DagenhamUniversity of East LondonAdult CollegeBarking FE College
local lifelong learning regeneration
joined-up learning centre
curriculum offer
learner support
employment service
and Borough’s Customer First
course information, advice and guidance crèche coffee shop
early years and childcare sport, hospitality and tourism health and social care school support services business/public sector administration
and more?
curriculum offer
support workers
professional/graduate
practitioners
entry level
senior supportworkers
work placement‘tasters’
4/5/6
3/4
2/3
1/E
learner support
integrated public/academic library with access for everyone
seamless services extended hoursjoint collectionselectronic resourcescombined library management systemonline cataloguecutting-edge technology (RFID, self-services)joint staff training and development
process and progress
2,323m²£6.45mEaster 2007Management BoardCentre ManagerCurriculum Group Marketing GroupOperations Group