Libraries Australia Document Delivery David Ong Manager, Libraries Australia Database Services.
Libraries Australia Document Delivery David Ong Manager, Libraries Australia Database Services.
Dec 19, 2015
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Libraries Australia Document Delivery
David Ong
Manager, Libraries Australia Database Services.
Outline
What is Libraries Australia Document Delivery?
New functionality
What is Libraries Australia Document Delivery?
Technology Request management system Web based OCLC Pica’s Virtual Document eXchange
(VDX) Searches the Australian National
Bibliographic Database (and others)
What is Libraries Australia Document Delivery?
Membership 675 members in Australia 300+ Te Puna locations Commercial document suppliers (CISTI,
Infotrieve)
What is Libraries Australia Document Delivery?
Support LA Helpdesk LADD Team Training database Training Agents User Groups LADD-l
What is Libraries Australia Document Delivery?
Enhanced Requesting Search and Request from Libraries Australia
Search (‘Get This’) End User focus Used by 202 Libraries Libraries with own ISO ILL Systems
What is Libraries Australia Document Delivery?
Benefits Large potential supplier list, based on NBD Local, commercial and overseas options for supply centralised Billing Request tracking Reporting Reciprocal (eg 0 cost) charges Supports electronic delivery of items Supports efficient workflows
What is Libraries Australia Document Delivery?
Benefits (continued) Search and request an item from a single interface Access to library details Request Management Free!
Libraries Australia Document Delivery – New Functionality Own Services Work Queues Document Store User Alerting
Libraries Australia Document Delivery – Own Services
Allows ILL staff to define levels of service to requesting libraries
Self management
Libraries Australia Document Delivery – Work Queues Site specific Quick display of requests in a particular
status
Libraries Australia Document Delivery – Document Store
Additional Functionality Allows electronic documents to be
attached to requests More useful for sites which do not have
Ariel
User Alerting
Email is sent to nominated address based on the Status of a Request
Pilot phase
From: [email protected] [mailto:[email protected]]Sent: Friday, 24 November 2006 11:04 AMTo: Amanda CheungSubject: New ILL Request from NLA:AKIN
Dear Kinetica Administration
This is an ILL Request Alert
A new request from NLA:AKIN - Libraries Australiahas been submitted to your location:
ILL NO: 2197032
TITLE: Request with notesSERVICE LEVEL: C - CoreSERVICE TYPE: Copy non returnable LoanNOTES:
Please login to your Libraries Australia Document Delivery account at http://docdel.librariesaustralia.nla.gov.au to action the Request.
This is an automated email alert. Do NOT reply to this message.
If you have any queries contact Libraries Australia:Ask online: http://librariesaustralia.nla.gov.au/enquiry.htmlBy telephone: 1800 026 155
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