i h h i i Supporting the Research Community in Supporting the Research Community in Supporting the Research Community in N h A li Northern Australia Northern Australia Northern Australia Jayshree Mamtora Charles Darwin University Library Jayshree Mamtora, Charles Darwin University Library Th Ui it The University Research questions • Eight campuses and centres Research questions • Eight campuses and centres • Is adequate support being provided by the Library to the University research • External partners community? • On-campus and off-campus students • What is the impact of the Library’s new Research Services Coordinator on the • Internal and external delivery • What is the impact of the Library s new Research Services Coordinator on the h it ? • Internal and external delivery G hi ll d l ll di research community? • Geographically and culturally diverse • What are the gaps in the service being provided? R h t th Methodology Research strengths Methodology O li • Indigenous knowledge • Online survey • Indigenous knowledge Library services • October–November 2008 • Remote health R t Library services • 116 responses or estimated 33% • Tropical knowledge Response to survey • Research workshops • 116 responses, or estimated 33% R h ff d d Tropical knowledge • Desert knowledge Response to survey Wid ll b ti • Research consultations • Research staff and students • Desert knowledge • Wider collaboration • Research consultations MR h • Environmental issues • Better promotion of services • MyResearch • Indonesia and East Timor • More workshops • Online tutorials Key findings More workshops • I d fi ti th d Backgro nd • Interlibrary loans Key findings 90% id d ff d ll • Increased use of innovative methods d l Background Interlibrary loans Off • 90% considered staff support good to excellent and tools • Institute of Advanced Studies (IAS) • Off-campus support • 70% considered the interlibrary loan service Collaborators • Institute of Advanced Studies (IAS) t bli h d 2005 • Ask Us good to excellent Collaborators R h h l (IAS) established 2005 good to excellent • 67% id r dth r rh rk h p dt • Research schools (IAS) • Research Quality Framework (RQF) R • 67% considered the research workshops good to ll • Research groups launched 2006 Resources excellent • Research Office • Position of Research Services • Dtb d j l • 39% considered the research consultation • Research Office Li i Lib i • Position of Research Services C di t t i th Lib • Databases and e-journals service being provided as being good to • Liaison Librarians Coordinator set up in the Library • Citation tools service being provided as being good to excellent • Teaching + Learning staff 2007 • EndNote software excellent d b • IT staff • RQF replaced by Excellence for EndNote software • Referen ing g ides • 53% ticked the “Don’t know” or “Not available” IT staff Research in Australia (ERA) 2008 • Referencing guides category for research consultations Technological tools Research in Australia (ERA) 2008 • 37% saw the need to improve the range and/or Technological tools 37% saw the need to improve the range and/or extent of e journals • Blog extent of e-journals • Blog Wiki • Wiki Mj d ti • Wimba Major recommendations • Online tutorials Major recommendations E l d f j l Online tutorials Pd • Evaluate current range and runs of e-journals • Podcasts • Review hard copy book and journal collection • Video tutorials • Continue to promote Library services • CDU eSpace Continue to promote Library services • P id tf h b d ff CDU eSpace • Provide more support for researchers based off-campus • Provide more support for research staff at Alice Springs Campus • Offer additional workshops targeting small specialised groups jayshree mamtora@cdu edu au Offer additional workshops targeting small specialised groups [email protected]