Libby's Tips for Getting Unstuck

YOU UNSTUCKA Mini-Slideshow for the Funeral Industry

www.LibbyGill.com

Key Steps to Getting You Unstuck

• Master “CSE” Model for Unstuck Success• Maximize Your Leadership DNA • Define Your Personal Brand• Live the Kaizen Concept

#1 “CSE” Model for Bold Innovation

• CLARIFY the vision

• SIMPLIFY the path

• EXECUTE the plan

Turn Fear into Fuel…

…by recognizing the brain’s primitive fear responses.

Creative ideas, offered with compassion, will never seem “out there,” “over the top,” or “sales-y.”

Overcome theImmediate Negative Response!

Which might sound like this…

• I don’t think our customers would like it. • We’ve never done it that way.

• We’ve always done it that way.

• It would take too much time / $ / effort.

• SO WHAT’S YOUR EXCUSE? _________

Immediate Negative Response

#2 Maximize Your Leadership DNA

Learn to recognize your typical patterns

of behavior and interaction so you can

be a stronger leader for your colleagues

and customers. Which leadership type

are you…?

What is Your Leadership Style?

Director: Focused & driven

Supporter: Collaborative “do-er”

Thrill-Seeker: Charismatic & creative

Analyst: Info & data-oriented

• What are your passions?• What are your strengths and skill-set?• How do you make an emotional connection

with your customers?

#3 Define Your Personal Brand

Successful Brands…• Confirm your credibility• Deliver consistent value• Motivate others to act• Create long-term loyalty

•

My #1 Brand Builder

“Capture the mindshare – that is, heads, hearts and trust - and the market share will follow.”

And that’s a Tweetable…@LibbyGill

• Challenge the INR• Create incremental change• Make accountability a mission• TAKE ONE BOLD ACTION!

#4 Live the Kaizen Concept

You are the shapers of our memories and the sculptors of our

life celebrations. Don’t underestimate your power.

Make One Bold Move Today.

Books by Libby…

BURNING QUESTIONS?

Email me at [email protected].

Unable are the loved to die. For love is immortality.

- Emily Dickinson