LIANZA Otago Southland LA Day 2015 - Interlibrary Loan, part 2

INTERLOANS IN A INTERLOANS IN A SMALL(ish) PUBLIC SMALL(ish) PUBLIC

LIBRARYLIBRARY

The WHO, WHAT, WHEN, The WHO, WHAT, WHEN, WHERE, WHY AND HOWWHERE, WHY AND HOW

QLDC LibrariesQLDC Libraries“Whakapapa”“Whakapapa”

QLDC Library “whanau” QLDC Library “whanau” 7 libraries 7 libraries

2 ‘big’2 ‘big’2 ‘medium’2 ‘medium’3 ‘small’3 ‘small’

QLDC Community QLDC Community ProfileProfile

2013 Census updated April 152013 Census updated April 15

REGIONEstimated Resident

PopulationQLDCTOTAL LIBRARY USERS

29,73017670 (59.43%)

AREA  Arrowtown 2580Glenorchy 380Hawea 2280Kingston 250Makarora 96Queenstown 17010Wanaka 7134

ETHNICITY: 84% European; 7% Asian; 5% Maori; 1% Pacific; 3% Other

14 libraries in our “hapu”14 libraries in our “hapu” Access to 205,000 itemsAccess to 205,000 items

LIBRARYArrowtown

Glenorchy

Hawea

Kingston

Makarora

Queenstown

Wanaka

Alexandra

Clyde

Cromwell

Maniototo

Millers Flat

Omakau

Roxburgh

2 QLDC ILL Hubs2 QLDC ILL Hubs “iv. to meet a turnaround time….”

ARROWTOWN & WANAKAARROWTOWN & WANAKAOne of my ‘hats’ for the past 2 yearsOne of my ‘hats’ for the past 2 years

ARROWTOWN LOGIN = BORROWER + LENDERARROWTOWN LOGIN = BORROWER + LENDERWANAKA LOGIN = BORROWER ONLYWANAKA LOGIN = BORROWER ONLY

QLDC Libraries as QLDC Libraries as LenderLender

QLDC items sent to other libraries QLDC items sent to other libraries

YearLENDERRequests Shipped Not Supplied  

May13-Apr14 183 98 84  

May14-Apr15 145 82 60  

Our choice to not lend (non supply) Our choice to not lend (non supply) may be due to:may be due to:– New/very popular itemNew/very popular item– Valuable item… etc etcValuable item… etc etc

QLDC Libraries as QLDC Libraries as borrower borrower

Items sent for our borrowers – both hubsItems sent for our borrowers – both hubs

Month

 BORROWER

Received

May13-Apr14 367

May14-Apr15 237

WHO, WHY & WHAT?WHO, WHY & WHAT?QLDC (Wanaka) patrons requesting ILLsQLDC (Wanaka) patrons requesting ILLs

Daily patron – fluent French+Daily patron – fluent French+ Working through reading lists - NYRBWorking through reading lists - NYRB Home schoolersHome schoolers Tertiary studentsTertiary students Incomplete fiction seriesIncomplete fiction series Requests from variety patrons – often what Requests from variety patrons – often what

they request is interesting, topical…they request is interesting, topical… Mostly adult non fiction books, sometimes Mostly adult non fiction books, sometimes

DVD or fulltextDVD or fulltext A wonderful shared national resource: A wonderful shared national resource:

nobody can stock everything….nobody can stock everything….

READING A SERIESREADING A SERIES

READING ‘BUCKET’ LIST OF 239 titles….READING ‘BUCKET’ LIST OF 239 titles….

234 A Natural History of Human Thinking Michael Tomasello Arts & Letters

235 The Accidental Species Henry Gee NYRB Advert

236 The confidence trap David Runciman NYRB Advert

237 The Watchdog that Didn't Bark Dean Starkmen NYRB Advert

238 Capital in the Twenty-first Century

Thomas Piketty and Arthur Goldhammer

Arts Daily Review

239

Engineers of Victory: The Problem Solvers Who Turned the Tide in the Second World War Paul Kennedy NYRB Dec

“ “Ask that mountain” Ask that mountain” LENDERLENDER

LEND TO ALL SORTS PUBLIC/TERTIARY LIBS, GOVT LEND TO ALL SORTS PUBLIC/TERTIARY LIBS, GOVT DEPTS….DEPTS….

INCOMING ILLs for QLDC patronsINCOMING ILLs for QLDC patrons CataloguedCatalogued, issued, , issued, anand patron emailed/calledd patron emailed/called

Borrowed ILL items Borrowed ILL items - - covered barcode – Kocovered barcode – Kotui!tui!

QLDC items lent - “Wanaka Interloan” borrowerQLDC items lent - “Wanaka Interloan” borrower

My workroom ILL bookMy workroom ILL book2 things I like…2 things I like…

Wanaka Library ILLsWanaka Library ILLs

Regular checking (30+mins)Regular checking (30+mins) Borrow from? Borrow from?

– Prefer regional, South Island if availablePrefer regional, South Island if available– Non charging librariesNon charging libraries– Costs our patrons $7/ILL item (courier fee) Costs our patrons $7/ILL item (courier fee)

– more if lending library charges us– more if lending library charges us Some ILL requests inform QLDC purchasing – Some ILL requests inform QLDC purchasing –

new titles etc new titles etc QLDC Libraries are non IBS – not ideal for QLDC Libraries are non IBS – not ideal for

costs…costs… All items courieredAll items couriered Regularity of database update – challenge as Regularity of database update – challenge as

lender/borrower – additions/deletionslender/borrower – additions/deletions

Some final thoughts re DIA and Te Some final thoughts re DIA and Te PunaPuna

Amazingly user-friendly softwareAmazingly user-friendly software Great web informationGreat web information Incredibly helpful staffIncredibly helpful staff

– Prompt email repliesPrompt email replies– Regular Email updates Regular Email updates (“tips and tricks”)(“tips and tricks”)– TrainingTraining

Kaye Foran (DIA) currently researching ILL trends Kaye Foran (DIA) currently researching ILL trends (2005-2014 and beyond)(2005-2014 and beyond)– Aim: track & identify trends or problems need Aim: track & identify trends or problems need

address maintain confidence in and allegiance to address maintain confidence in and allegiance to a national ILL systema national ILL system (results soon….) (results soon….)