LG SmartTVs TrainingManual2011.pdf

8/16/2019 LG SmartTVs TrainingManual2011.pdf

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2

OUTLINE

1 1 S m a

r

t T V s 1. What is Smart TV?

2. How does it work?3. What models have it?

4. What are the differences in hardware? .

6. How do I connect to a network?

T r a i

i n g C e n t e r

i c k

F o s t e r



2

WHAT IS SMART TV/NETCAST?

1 1 S m a

et ast s t e name or s nternetconnected TVs.

r

t T V s

BBTV

LG Smart TV is NetCast plus A.K.A.

NetCast

T r a i

additional applications from

an LG app store

mar Broadband TV

Internet TV i n g C e n t e r

i c k

F o s t e r

onnecte



2

SMART TV OVERVIEW

1 1 S m a

New menu system - Dashboard

Menu button is now labeled Home

Premium apps still come pre-installed r

t T V s

TV login is required to download apps Website register only required for pay apps

T r a i i n g C e n t e r

i c k

F o s t e r

2010 NetCast 2011 Smart TV



2

REMOTES

1 1 S m a

r

t T V s

2010 Remote

T r a i

i n g C e n t e r

i c k

F o s t e r



2

MAGIC MOTION REMOTE

1 1 S m a

Motion sensing remote

Included with LW9500, LW7700, LW6500 r

t T V s

Press enter to bring up cursor

Press Enter and Mute to reinitialize


i c k

F o s t e r



2

HOME SCREEN EXPLAINED

1 1 S m a r

t T V s


i c k

F o s t e r



2

CARDS EXPLAINED

1 1 S m a r

t T V s

North American models will have 3 Cards

T r a i

NetCast Featured Premium

Your favorite apps

NetCast Featured Apps i n g C e n t e r

i c k

F o s t e r

Ads for the LG app store

My MediaUSB and DLNA file player



2 1 1 S m a

North American models will have 3 Cards r

t T V s

Your favorite appsNetCast Featured Apps

My Media

USB and DLNA file player

T r a i i n g C

e n t e r

i c k F o s t e r



2 1 1 S m a r

t T V s

T r a i i n g C

e n t e r

i c k F o s t e r



2 1 1 S m a

screen version of the Card

r

t T V s

T r a i i n g C

e n t e r

i c k F o s t e r

[Drag]



2 1 1 S m a

Premium Apps Card NetFlix

Viewster

MLB TV r

t T V s

VUDU

VuduMLB TV

YouTube

facebook twittervTuner

, AccuWeatheraccedo

Viewster Google Maps

T r a i

Web Browser

Media Link

i n g C

e n t e r

i c k F o s t e r



2

MEDIA SHARING

1 1 S m aHard Drive r

t T V s

USB

LG

Smart TVSmart

Share

Flash Drive

DLNA

Media Link

PCPC

T r a i

Media Link powered by Plex (plexapp.com)

Microsoft PlayTo support. Push files to the TV (DLNA-DMR).

i n g C

e n t e r

i c k F o s t e r





2 1 1 S m a r

t T V s

T r a i i n g C

e n t e r

i c k F o s t e r



2 1 1 S m aMultiple IDs can be generated on one

1 Device – Multi ID

You can use up to five Devices with a single

1 ID – 5 Device

r t T V s

Device, and app purchase details can be

separately managed for each ID.

ID. (You can install and use purchased apps

on a maximum of five Devices.)

User ID 01

ID 01 ID 01

ID 01

User ID 02

User ID 03

. ID 01ID 01

T r a i

..

i n g C

e n t e r

i c k F o s t e r



2

PRE‐INSTALLED APPS

1 1 S m a

ere are our areas you can access ns a e apps

r t T V s

T r a i i n g C

e n t e r

i c k F o s t e r



2

HARDWARE DIFFERENCES

1 1 S m a

Networking hardware is built onto the main board.

r t T V s

T r a i i n g C

e n t e r

i c k F o s t e r



2

SUPPORTED MODELS

1 1 S m a

2009

2009 NetCast: 2010 NetCast: 2011 Smart TV NetCast:

2010 2011

r t T V s LHX

LD650LE7500

LE8500

LW9500LW7700

LW6500

LEX8

LEX9

LX6500

LW5700

LW5600

LV5500

PK750

PK950

LV3700

LK550

LK530

T r a i

PZ950PZ750

i n g C

e n t e r

i c k F o s t e r



2

FIRMWARE UPDATES

1 1 S m a

ere are

ways

o

o

rmware up a es

Internet (Network System Update)

USB Automatic r t T V s

anua

There are 3 ways to check firmware version

1. erv ce enu

• Press instart on service remote

2. In the

customer

support

menu

• 2011 mo e s it s in t e setup menus

• 2010 models press menu and then red button

3. Host Diagnostics

Correct

T r a i

• Hig ig t

option

an

press

1

our

times

i n g C

e n t e r

i c k F

o s t e r

Incorrect



2 1 1 S m a r t T V s USB

Update1. Download the file to a USB drive into a folder named LG_DTV. File

extension will be .e k.

2. Turn on the TV and insert the USB drive.

3. The TV will automatically try to install the firmware. If not, then you

already have

the

newest

firmware.

4. Follow the instructions and wait for it to finish.

T r a i i n g C

e n t e r

i c k F

o s t e r



2

Manual USB Update

1. Download the file to a USB drive into a folder named

1 1 S m a

LG_DTV.

2. Turn on the TV and insert the USB drive.

3. Highlight Option in the user menus. r t T V s

4. Press the FAV or Mark key 4 times.

5. Choose the

correct

file

and

press

Enter.

Incorrect

T r a i i n g C

e n t e r

i c k F

o s t e r



2 1 1 S m a r t T V s

T r a i i n g C

e n t e r

i c k F

o s t e r



2

TV SETUP

1 1 S m aIf usin a Cable or Sat box as a tuner

Initial Setup

r t T V s

Connect an HDMI cable to the box.

You do not need to run the Auto Tuning

Antenna (OTA) or unscrambled cable (ClearQAM)

Connect coax cable.

Run auto channel scan.

Menu->Channel->Auto Tuning->Start/Yes

T r a i

Use a wired connection when possible

Wireless dongle is included in 2011

i n g C

e n t e r

i c k F

o s t e r



2

NETWORK SETUP

1 1 S m a

LAN Local Area Network.

Wide Area Network. A network covers a large area. Typically connects r t T V s

smaller networks together. The Internet, for example.

DLNA stands for Digital Living Network Appliance. It provides an easy

way to share media on a network. DLNA requires a server and a player.

n t s art c e t e p ayer scusse s s t at support . e

server is typically a PC running DLNA server software...but can be other

devices. Almost any operating system can run DLNA server software.

Common Internet File S stem CIFS . File sharin rotocol used b

Windows.

TCP/IP

The Internet Protocol Suite. Common network protocol used by the

internet. Requires each computer to have an IP (Internet Protocol)

T r a i

a ress.

DMZ

Demilitarized Zone. This allows the IP address of the device entered to

bypass the firewall. Therefore, your NAS can be accessed via the

i n g C

e n t e r

i c k F

o s t e r

.

ISP Internet Service Provider. The company that provides your Internet

access.



2

NETWORK LAYOUT

1 1 S m a r t T V s Router

Modem

T r a i

network is the most typical

and easiest network setup.

Or…you can connectdirectly to a modem.

i n g C

e n t e r

i c k F

o s t e r



2

CONNECTION SETUP

1 1 S m a

Wired Connection

Router/Gateway

DSL/Cable Modem r t T V s

• AN‐WF100 is a Wi‐Fi USB adapter

compatible with all 2010 HDTV models

T r a i

u .

• Only this

wireless

adapter

can

be

used with an LG TV.

• Does not support 2009 models. i n g C

e n t e r

i c k F

o s t e r

• Sold through LG dealers.

• Supports IEEE 802.11a/b/g/n



2

INSTALLATION GUIDELINES

1 1 S m a

.Setup

.Setting

.Test

r t T V s

existing network

Setting

is operational

Actual Steps

1 Connect the TV to our router with an Ethernet cable.

T r a i

2) Go

to

the

Network

Menu

on

the

TV

and

choose

the

Network

Setting

option.

3) Highlight the auto setting option (should be default) and press Enter.

4) Wait until it's finished. It will populate the boxes with the settings found. i n g C

e n t e r

i c k F

o s t e r

o u u .

6) A quick test is to try to get an activation code in the NetFlix application.



2 Wired Connection

1 1 S m aConnect the TV to your network using a

r t T V s

… , ,

or

Cat

6

cable

with

RJ45

male

connectors.

When using a direct connection, you may need a

cross‐over cable.

When

using

a

direct

connection,

you

may

need

.

Make sure the green light is lit and the orange

light blinks.


i c k F

o s t e r



2

1 1 S m a

Menu Setup

1) Go to the Network Menu on the TV and r t T V s

choose the Network Setting option.

2) Highlight the auto setting option (should

be default) and press Enter.

T r a i

When would

you

use

manual?

If

you

need

to put the TV in an unrestricted zone, you

would enter the IP address of the TV in the

i n g C e n t e r

i c k F

o s t e r

router’s DMZ or Port Forwarding menu.



2

1 1 S m a

3) When finished connecting, it will populate

the boxes with the settings found. r t T V s

ose t e menu.

If the setup fails, the TV will let you know at

which point it failed.

T r a i

In this

particular

example

the

problem

was

using 2 routers. The first router allowed

access but the second router did not. i n g C e n t e r

i c k F

o s t e r



2 Manual IP Setup

1 1 S m a

The customer will have to find and type in the

numbers manually. They can find these numbers

from a PC on their network by opening a

r t

T V s

command prompt and typing “ipconfig”.

T r a i

TV settings

IP : 192 168 0 33

SM: 255 255 255 0

GW: 192 168 0 1

i n g C e n t e r

i c k F

o s t e r

GW: 192 168 0 1

DNS: 192 168 0 1



2 Wireless Connection

1 1 S m a

WiFi Connection Types:

r t

T V s

• Using SSID unprotecte

• Using

SSID

protected

(Normal)• Connect with pin number (WPS‐PIN)

• Sim le settin button WPS‐PBC

• AN‐WF100 is a Wi‐Fi USB adapter

compatible with all 2010/11 HDTV

models featuring NetCast.

• Onl this wireless ada ter can be

T r a i

used with

an

LG

TV.

• Does not support 2009 models.

• Sold through LG dealers. i n g C e n t e r

i c k F

o s t e r

• uppor s . a g n



2 Wireless Using SSID

1 1 S m a

1) Insert the LG wireless dongle into

a USB port on the side of the TV. r t

T V s

2) Switch the Network Type from

T r a i

re to re ess.

i n g C e n t e r

i c k F

o s t e r



2

1 1 S m a

2) Select the name of your wireless

network.

r t

T V s

3) If

it

is

a secured

network,

it

will

ask

you

to

en er e passwor . erw se, w

connect

The LG WiFi Ada ter su orts all the

T r a i

common forms

of

WiFi encryption.

Open, WEP, TKIP, AES, WPA, WPS (PIN, PBC) i n g C e n t e r

i c k F o s t e r



2 Wireless Using WPS

1 1 S m a

2) Press the WPS or PBC

button on the router. r t

T V s

1) Choose Simple Setting

3 T en press Connect.


i c k F o s t e r



2

3) FUNCTION TEST

1 1 S m a

To test, try to connect to NetFlix

r t

T V s

All buttons should be green. The example above means the TV can see the

’

T r a i

, .

is blocking

the

connection

or

the

TV

has

a defective

NetFlix

ESN.

Some older routers may block NetFlix. Firmware update will fix it some cases. i n g C e n t e r

i c k F o s t e r

Otherwise try turning off the firewall on the router, connect to NetFlix, and

then turn the firewall back on.



2

NETWORKING REVIEW

1 1 S m a r t

T V s

1)

Use

a

wired

connection

if

convenient.2) Next go with choosing an SSID

n e menu, c oose e ec rom s .

3) Try the WPS button method.

4) Use

the

wired

or

SSID,

but

use

manual

to

enter

info.

5) Connect directly to the modem.

6) Try a different router.


i c k F o s t e r



2

NETWORK TROUBLESHOOTING

1 1 S m a

Bar to

1Vudu

r t

T V s

Display

HDX 0~4.5M 4.57~6.75M 6.75~9M

HD 0~2.25M 2.25~3.35M 3.37~4.5M

SD 0~1M 1~1.5M 1.5~2M

Netflix

ar o

Display3 5 7 10 13

Network

Speed 350K 500K 1000K 1500K 2600K

T r a i

Bar to

Display1 2 3 4 5

Youtube

i n g C e n t e r

i c k F o s t e r

Network

Speed 200K 400K 600K 800K 1000K



2 No Network

Connection 1 1 S m aLED Blinking

on TVYes The Router is

Does turning off

the firewall in r t

T V s

Network Port?

No

oc ing t e TV the router work?

No

Does a direct

connection to

the router work?

Most likely router

problem, but

possibly mainboard

problem

No

Does a

different cable

T r a i

Re lace the

work?

No

i n g C e

n t e r

i c k F o s t e r

Main Board



2 NetFlix

Problems1 1 S m a

Will NetFlix

activate?

Yes Yes Can you play a

movie, but it

keeps stopping

See next

page r t

T V s

Does

No

Turn the

to buffer?

No

turning off

the firewall

in the

router

work?

Does turning

off the firewall

in the router

work?

firewall back

on. If ceases

to operate,

call LG.

firewall

back on. If

ceases to

operate,

call LG.

Yes Yes

No

Call NetFlix to

make sure ESN

Router or ISP is

blocking port(s) Can you ping

NetFlix?

No

Yes

T r a i

is in NetFlix’s

database.

No

.

Call LG

with

info.

(NetFlix uses port

80 and 443)

Pathping

moviecontrol.netflix

.com

i n g C e

n t e r

i c k F o s t e r

Replace Mainboard.



2 NetFlix streaming Problems1 1 S m aTo la videos without bufferin , Network Condition s eed should be reater r t

T V s

than 1.5Mbps…sustained.

For the best quality picture, a connection speed of 4.0Mbps is needed.

Your connection may be affected by other activity on your network, such as

online gaming, file sharing or other video streaming.

You can test your bandwidth at one of these sites:

http://www.speadeasy.net/speedtest/

http://www.speedtest.net/

T r a i

WiFi or Powerline adapters

can

cause

dropouts

due

to

interference.

i n g C e

n t e r

i c k F o s t e r

DLNA SETUP



2

DLNA SETUP

1 1 S m a

DLNA stands for Digital Living Network Alliance. It provides an easy way to share

media on a network. DLNA requires a server and a player. Almost any operating

system can run DLNA server software. r t

T V s DLNA server software is included with LG devices that are DLNA certified players.

It is called Nero MediaHome Essentials. Other options include Windows 7, which

has a built‐in DLNA server. Windows Media Player 11 also has a built‐in DLNA

server.

T r a i i n g C e

n t e r

i c k F o s t e r



2 DLNA Terminology

1 1 S m a

DLNA Digital Living Network Alliance. A media sharing device

that uses standard computer networking protocols. r t

T V s

DMS Digital Media Server. Software or a device that can serve

media files

to

other

devices

on

a network.

DMP Digital Media Player. Software or a device that can play

me ia i es rom a DLNA server DLNA‐DMS .

DMC Digital Media Controller. This is a Digital Media Server that

can also "push" files to compatible devices. The server

software can

instruct

a com atible

device

which

media

files to play. Aka Play‐To.

DMR Digital Media Renderer. This is a device that can receive

commands from a Digital Media Controller. DMC

T r a i

media files

to

play.

A

DMR

also

features

the

functionality

of a Digital Media Player. Current LG devices do not

support this. i n g C e

n t e r

i c k F o s t e r



2 MediaHome installation

1 1 S m a

1) After installing MediaHome, open the program.

2) When you run it for the first time, the wizard will start. Click either option on

r t

T V s

w at o ers to s are. We recommen c oosing o ers manua y.

T r a i i n g C e

n t e r

i c k F o s t e r



2

1 1 S m a3) Just choose a folder like My

r t

T V s

.

folders later.

4 Click the Start the media server

T r a i

now

button

to start

the

media

server.

i n g C e

n t e r

i c k F o

s t e r



2 4) Now your files are being shared. You can add more folders to share at 1 1 S m a

this time.

Close

the

control

panel

when

done.

The

server

will

run

automatically in the background every time you start Windows.

r t

T V s

T r a i i n g C e

n t e r

i c k F o

s t e r



2 MyMedia Operation

1 1 S m a

Once you have connected the TV to your home network, you can access any

DLNA servers on the network. The TV requires no additional setup. Below is

r t

T V s

.

1) Press

menu

on

the

remote

and

choose

My

Media.

T r a i i n g C e

n t e r

i c k F o

s t e r

2011 Smart TV



2

1 1 S m a2) For this example, choose Movie. r t

T V s

3) The TV will automatically search and list media servers.

4) Choose the DLNA server you wish to connect to.

T r a i

NOTE: You

may

have

to

allow

the

TV

access

in

the

DLNA

server's software menu.

i n g C e

n t e r

i c k F o

s t e r



2

1 1 S m a

5) Choose

Album or

All

Video. Note

that in this case "album" means

"collection"...It doesn't refer to a

r t

T V s

mus c a um.

6) This will show a list of video files in

the shared folder.

T r a i i n g C e

n t e r

i c k F o

s t e r



2 NOTE: If you press the up button and choose a

1 1 S m a

photo or

music

folder

you

will

notice

none

of

your music or pictures show. This is because the

TV is in Movie mode and will only show video

r t

T V s

.

change to Photo mode and the photos in the

folder will

be

displayed

(like

the

picture

below).

T r a i i n g C e

n t e r

i c k F o

s t e r

M M di F t



2 MyMedia Formats

1 1 S m a

Below are the typical supported formats on LG TVs that support DLNA. New LG

TVs that support DLNA are DivX Plus™ HD certified.

r t

T V s

Video

Video Codecs: DivX, Xvid, H.264, AVC, MPEG2

u o o ecs: , , , ,

File Extensions: MP4, MKV, DIVX, AVI, MPEG, MPG, VOB

Music

Audio Codecs: WMA, MP3 (8‐320 kbps)

File Extensions: WMA, MP3

T r a i

Photos

Codecs: JPEG, PNG i n g C e

n t e r

i c k F o

s t e r

File Extensions: JPG, JPEG, PNG



2

1 1 S m a

MyMedia Notes

r t

T V s

• The most common video format to use with DLNA is H.264 at 30 frames/sec.

• Remember, even

when

using

a supported

codec,

the

file

container

and

file

extension must also be supported by the player.

• Nero MediaHome supports DivX subtitles, some other DLNA servers do not.

• The DLNA server and the TV must be connected to the same router.

• Some Anti‐Virus ro rams ma block media sharin .

• Nero MediaHome is supported by Nero. Nero.com.

• Other popular DLNA servers: Cyberlink server, Twonky, Windows Media Player11.

T r a i i n g C e

n t e r

i c k F o

s t e r

LG SmartTVs TrainingManual2011.pdf

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