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Internal Use Only Service Manual LG-P710 Date: March, 2013 / Issue 1.0
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LG-P710 Service Manual ENG

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Complete service manual for LG L7 II P710 mobile phones.
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  • Internal Use Only

    Service ManualLG-P710

    Date: March, 2013 / Issue 1.0

  • - 2 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    Table Of Contents

    1. INTRODUCTION ..................................................................... 31.1 Purpose ........................................................................................................3

    1.2 Regulatory Information .........................................................................3

    2. PERFORMANCE ...................................................................... 52.1 Product Name ............................................................................................5

    2.2 Supporting Standard ..............................................................................5

    2.3 Main Parts : GSM Solution .....................................................................5

    2.4 HW Features ...............................................................................................6

    2.5 SW Features ............................................................................................. 10

    2.6 HW SPEC. ................................................................................................. 22

    3. CIC AND SERVICE CENTER .................................................. 293.1 CIC FAQ ...................................................................................................... 29

    4. TROUBLE SHOOTING .......................................................... 494.1 RF Component ....................................................................................... 49

    4.2 SIGNAL PATH ........................................................................................... 51

    4.3 Checking TCXO Block ........................................................................... 53

    4.4 Checking GSM TX Module(GSM PAM + FEM) Block ................ 55

    4.5 Checking WCDMA Block .................................................................... 57

    4.6 Checking GSM Block ............................................................................ 68

    4.7 GPS/WIFI/BT RF Component ............................................................ 75

    4.8 GPS/WIFI/BT SIGNAL PATH ................................................................ 77

    4.9 GPS/WIFI/BT Trouble shooting ........................................................ 79

    4.10 NFC Component ................................................................................. 85

    4.11 Power on Trouble shooting ............................................................ 89

    4.12 Charger Troubleshooting ................................................................ 92

    4.13 USB Trouble shooting ....................................................................... 95

    4.14 Audio Trouble ....................................................................................... 98

    4.15 SIM Detect Trouble ...........................................................................116

    4.16 Camera trouble ..................................................................................118

    4.17 Main LCD trouble ..............................................................................124

    4.18 Touch Key Trouble ............................................................................127

    4.19 Touch sensor Trouble ......................................................................129

    4.20 Side Key Trouble Shooting ............................................................131

    4.21 DC Motor Trouble Shooting .........................................................133

    4.22 Motion Sensor on/off Trouble Shooting .................................135

    4.23 Compass Sensor on/off Trouble Shooting .............................137

    4.24 Proximity Sensor on/off Trouble Shooting .............................139

    5. DOWNLOAD ....................................................................... 141

    6. BLOCK DIAGRAM ............................................................... 161

    7. CIRCUIT DIAGRAM ............................................................ 168

    8. BGA PIN MAP .................................................................... 178

    9. PCB LAYOUT ....................................................................... 184

    10. CALIBRATION ................................................................... 190

    11. HIDDEN MENU ................................................................. 210

    12. DISASSEMBLE GUIDE ...................................................... 217

    13. EXPLODED VIEW & REPLACEMENT PART LIST ............. 22413.1 EXPLODED VIEW ................................................................................224

    13.2 Replacement Parts ...........................................................................225

    13.3 Accessory .............................................................................................261

  • - 3 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    1. INTRODUCTION

    3

    1.1 Purpose This manual provides the information necessary to repair, calibration, description and download the features of this model.

    1.2 Regulatory Information

    A. Security Toll fraud, the unauthorized use of telecommunications system by an unauthorized part (for example, persons other than your companys employees, agents, subcontractors, or person working on your companys behalf) can result in substantial additional charges for your telecommunications services. System users are responsible for the security of own system. There are may be risks of toll fraud associated with your telecommunications system. System users are responsible for programming and configuring the equipment to prevent unauthorized use. The manufacturer does not warrant that this product is immune from the above case but will prevent unauthorized use of common carrier telecommunication service of facilities accessed through or connected to it. The manufacturer will not be responsible for any charges that result from such unauthorized use.

    B. Incidence of Harm If a telephone company determines that the equipment provided to customer is faulty and possibly causing harm or interruption in service to the telephone network, it should disconnect telephone service until repair can be done. A telephone company may temporarily disconnect service as long as repair is not done.

    C. Changes in Service A local telephone company may make changes in its communications facilities or procedure. If these changes could reasonably be expected to affect the use of the phones or compatibility with the net work, the telephone company is required to give advanced written notice to the user, allowing the user to take appropriate steps to maintain telephone service.

    D. Maintenance Limitations Maintenance limitations on the phones must be performed only by the manufacturer or its authorized agent. The user may not make any changes and/or repairs expect as specifically noted in this manual. Therefore, note that unauthorized alternations or repair may affect the regulatory status of the system and may void any remaining warranty.

    E. Notice of Radiated Emissions This model complies with rules regarding radiation and radio frequency emission as defined by local regulatory agencies. In accordance with these agencies, you may be required to provide information such as the following to the end user.

    1. INTRODUCTION

  • - 4 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    1. INTRODUCTION

    4

    F. Pictures The pictures in this manual are for illustrative purposes only; your actual hardware may look slightly different.

    G. Interference and Attenuation A phone may interfere with sensitive laboratory equipment, medical equipment, etc. Interference from unsuppressed engines or electric motors may cause problems.

    H. Electrostatic Sensitive Devices

    ATTENTION

    Boards, which contain Electrostatic Sensitive Device (ESD), are indicated by the sign.

    Following information is ESD handling:

    Service personnel should ground themselves by using a wrist strap when exchange system boards. When repairs are made to a system board, they should spread the floor with anti-static mat which is also grounded.

    Use a suitable, grounded soldering iron. Keep sensitive parts in these protective packages until these are used.

    When returning system boards or parts like EEPROM to the factory, use the protective package as described.

  • 2. PERFORMANCE

    - 5 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    2. PERFORMANCE

    LG-P716 Product SPEC

    1

    2.1 Product Name

    LG-P710 : WCDMA900/1900/2100+EGSM/GSM850/DCS/PCS

    (HSDPA 7.2Mbps / GPRS Class 12 / EDGE Class 12)

    2.2 Supporting Standard Item Feature Comment

    Supporting Standard WCDMA(FDD1,2,8)/EGSM/GSM850/DCS1800/PCS1900

    with seamless handover

    Phase 2+(include AMR)

    Frequency Range WCDMA(FDD1) TX : 1920 1980 MHz

    WCDMA(FDD1) RX : 2110 2170 MHz

    WCDMA(FDD2) TX : 1850 1910 MHz

    WCDMA(FDD2) RX : 1930 1990 MHz

    WCDMA(FDD8) TX : 880 915 MHz

    WCDMA(FDD8) RX : 925 960 MHz

    EGSM TX : 880 915 MHz

    EGSM RX : 925 960 MHz

    GSM850 TX : 824 849 MHz

    GSM850 RX : 869 894 MHz

    DCS1800 TX : 1710 1785 MHz

    DCS1800 RX : 1805 1880 MHz

    PCS1900 TX : 1850 1910 MHz

    PCS1900 RX : 1930 1990 MHz

    Application Standard WAP 2.0

    2.3 Main Parts : GSM Solution Item Part Name Comment

    Digital Baseband MSM8225A : Qualcomm

    Analog Baseband PM8029 : Qualcomm

    RF Chip RTR6285A : Qualcomm

    2.1 Product Name

    LG-P710 : WCDMA900/1900/2100+EGSM/GSM850/DCS/PCS

    (HSDPA 7.2Mbps / GPRS Class 12 / EDGE Class 12)

    2.2 Supporting Standard

    2.3 Main Parts : GSM Solution

  • 2. PERFORMANCE

    - 6 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    LG-P716 Product SPEC

    2

    2.4 HW Features Item Feature Comment

    Form Factor BAR type

    Battery 1) Capacity

    Standard : Li-ion, 2460mAh

    2) Packing Type : Soft Pack

    Size Standard :

    121.5 x 66.6 x 9.7 mm

    Weight 118g With Battery

    RX sensitivity

    WCDMA(FDD1) : -111 dBm WCDMA(FDD2) : -111 dBm WCDMA(FDD8) : -111 dBm

    EGSM : -108 dBm GSM850 : -108 dBm DCS 1800 : -108 dBm PCS 1900 : -108 dBm

    TX output power WCDMA/

    GSM/ GPRS

    WCDMA : 24dBm/3.84MHz,+1/-

    3dBm EGSM : 33dBm

    GSM850 : 33 dBm DCS1800 : 30 dBm PCS 1900: 30 dBm

    EDGE compatibility GPRS Class 12

    SIM card

    type

    EDGE Class 12

    RX EDGE

    Class3(WCDMA) Class4 (EGSM)

    Class4 (GSM850) Class1 (PCS) Class1 (DCS)

    Plug-In SIM 3V /1.8V

    Dual SIM E2 (GSM900)

    E2 (PCS) E2 (DCS)

    Display WVGA Main LCD(4.3, 800 x 480)

    Built-in Camera 8M CMOS Camera

    Status Indicator Yes

    Keypad Touch Screen Front Key : 4

    Side Key : 3

    Side Key : Power On Volume up/down

    ANT Main : Internal Fixed Type

    System connector 5 Pin u-USB

    2.4 HW Features

  • 2. PERFORMANCE

    - 7 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    LG-P716 Product SPEC

    3

    Ear Phone Jack 3.5 pi type

    PC synchronization Yes

    Memory 4GB eMMC

    4Gb LPDDR1

    Speech coding FR, EFR, HR,AMR Vibrator Built in Vibrator

    Blue Tooth Bluetooth 3.0+EDR MIDI(for Buzzer

    Function) SW Decoded 72Poly

    Music Player MP3/WMA/AAC/MIDI/EAAC+/OGG Video Player MPEG4, H.264 Camcorder MPEG4 or H.263

    Voice Recording Yes Speaker Phone mode

    Support Yes

    Travel Adapter Yes

    CDROM No

    Stereo Headset Yes

    Data Cable Yes

    T-Flash (External Memory)

    Yes ( Up to 32GB )

    1) RSSI Display

    BAR WCDMA GSM/DCS/PCS

    5 Over -85 3dBm Over -90 3dBm

    54 -86 3dBm -91 3dBm

    43 -92 3dBm -97 3dBm

    32 -98 3dBm -99 3dBm

    21 -102 3dBm -103 3dBm

    10 -108 3dBm -105 3dBm

    Measure RSSI after 10 seconds if you change power.

    LG-P716 Product SPEC

    3

    Ear Phone Jack 3.5 pi type

    PC synchronization Yes

    Memory 4GB eMMC

    4Gb LPDDR1

    Speech coding FR, EFR, HR,AMR Vibrator Built in Vibrator

    Blue Tooth Bluetooth 3.0+EDR MIDI(for Buzzer

    Function) SW Decoded 72Poly

    Music Player MP3/WMA/AAC/MIDI/EAAC+/OGG Video Player MPEG4, H.264 Camcorder MPEG4 or H.263

    Voice Recording Yes Speaker Phone mode

    Support Yes

    Travel Adapter Yes

    CDROM No

    Stereo Headset Yes

    Data Cable Yes

    T-Flash (External Memory)

    Yes ( Up to 32GB )

    1) RSSI Display

    BAR WCDMA GSM/DCS/PCS

    5 Over -85 3dBm Over -90 3dBm

    54 -86 3dBm -91 3dBm

    43 -92 3dBm -97 3dBm

    32 -98 3dBm -99 3dBm

    21 -102 3dBm -103 3dBm

    10 -108 3dBm -105 3dBm

    Measure RSSI after 10 seconds if you change power.

    1) RSSI Display

  • 2. PERFORMANCE

    - 8 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    LG-P716 Product SPEC

    4

    2) Charging Time MAX. 3Hr 30min

    3) Travel Charger Input : 90 ~ 264 V, 50/60 Hz

    Output : 5.0V, 850 mA

    4) Battery Type Li-ion Battery Pack, 2460 mAh

    Standard Voltage : 3.8 V, Battery Full Charge Voltage : 4.25V ~ 4.35V

    5) Current Consumption

    Stand by Voice Call VT

    Bluetooth Off Bluetooth Connected

    WCDMA Only

    5.0 mA under (DRX=128)

    5.5 mA under (DRX=128)

    350 mA under (Tx=10dBm)

    NA

    GSM Only

    5.0 mA under (Paging=5 period)

    5.5 mA under (Paging=5 period)

    350 mA under (Tx=Max)

    Stand by Voice Call VT

    WCDMA 500 hours over

    (DRX = 128)

    500 min over (TX = 10dBm,

    Low Pwr mode) NA

    GSM 500 hours over

    (Paging Period = 9) 500 min over

    (TX Level = Max)

    2) Charging Time

    MAX. 3Hr 30min

    3) Travel Charger

    Input : 90 ~ 264 V, 50/60 Hz

    Output : 5.0V, 850 mA

    4) Battery Type

    Li-ion Battery Pack, 2460 mAh

    Standard Voltage : 3.8 V, Battery Full Charge Voltage : 4.25V ~ 4.35V

    5) Current Consumption

  • 2. PERFORMANCE

    - 9 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    LG-P716 Product SPEC

    5

    6) Battery Bar

    Battery Bar Specification

    BAR 20 (Full) 98%

    BAR 20 --> 19 98% 97%

    BAR 19 --> 18 93% 92%

    BAR 18 --> 17 88% 87%

    BAR 17 --> 16 83% 82%

    BAR 16 --> 15 78% 77%

    BAR 15 --> 14 73% 72%

    BAR 14 --> 13 68% 67%

    BAR 13 --> 12 63% 62%

    BAR 12 --> 11 58% 57%

    BAR 11 --> 10 53% 52%

    BAR 10 --> 9 48% 47%

    BAR 9 --> 8 43% 42%

    BAR 8 --> 7 38% 37%

    BAR 7 --> 6 33% 32%

    BAR 6 --> 5 28% 27%

    BAR 5 --> 4 23% 22%

    BAR 4 --> 3 16% 15%

    BAR 3 --> 2 13% 12%

    BAR 2 --> 1 8% 7%

    BAR 1 --> 0 3% 2%

    POWER OFF 0%

    6) Battery Bar

  • 2. PERFORMANCE

    - 10 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    10

    2.5 SW Features

    Function Detail Item O / X Specification Etc.

    OS OS O Android 4.1.2

    JB

    Data Circuit X

    Video Telephony using

    64kbps CSD

    Packet O

    Connectivity

    Infrared (IrDA) X

    Bluetooth O Ver. 3.0 + EDR

    Wi-Fi O 802.11 b/g/n

    USB O Ver. 2.0 HS

    USB Mass storage O SD card only

    RS232 X

    DLNA1.5 O

    Voice Function

    Voice Recording O

    Voice Command

    X Digit Dial

    X Name Dial

    X Menu

    X Phonebook Searching

    Answering machine X Driving, Meeting, user

    define(absent)

    Memory User Memory

    O Total 4GB eMMC/ 4Gb DDR +

    external MicroSD

    O Total User Memory 1.7GB (TBD) (w/o MicroSD)

    O MMS

    O Pictures (Still Image &

    Moving Image)

    O MP3 (Music Contents)

    X Java Contents

    O Wallpaper

    O Ringtone

    O external memory

    (microSD)

    support SDA2.0

    specification, up to 32GB

    2.5 SW Features

  • 2. PERFORMANCE

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    LGE Internal Use Only

    11

    Camera

    (Still Capture)

    Memory O MicroSD

    Camera Module O 8M CMOS Camera

    Auto Focus O Still Mode AF

    Digital Zoom O Camera : X4, Camcorder :

    X2

    Capture Resolution O

    8M(3264X2448),

    W6M(3200X1920)

    5M(2560x1920),

    3M(2048x1536),

    W3M(2240x1344),

    1M(1280x960),

    W1M(1280x768)

    Continuous Shot O

    Quality X

    Preview Image O 640 X 480

    TV-Out X

    Flash O LED

    Filter O None/Mono/Sepia/Negativ

    e

    Timer O Off / 3 secs / 5 secs/10 secs

    JPEG Encoding

    O JPEG

    O Thumbnail

    O

    3264X2448, 3200X1920,

    2560x1920, 2048x1536,

    2240x1344, 1280x960,

    1280x768

    JPEG Decoding O JPEG

    O Min, Max Supported by Gallery

    Panorama Shot O

    Album&Slide show O Slide show Supported by Gallery

  • 2. PERFORMANCE

    - 12 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    12

    Camera (Movie

    Capture)

    Movie Resolution O 720X480,

    640x480,320x240,176x144

    Filter O Same as the Still Capture Quality X

    MPEG Visual Bit Rate O 2000,2000,320,192 Kbps

    Audio Encode O AAC, , AMR-NB

    Audio Decode O AMR

    Movie Recode O Recode, Stop

    Movie Playback O Play, Stop, Pause

    Stream Format (Mux) O 3gp

    Stream Format (Demux)

    O 3gp

    Recoding Time O Real Time Recoding

    TV-Out X Audio Voice Codec O AMR

    Multimedia

    AAC /AAC+/ EAAC+ O

    MP3, WAV O

    WMA O

    Midi O Midi Type0, Midi Type1, SP-

    MIDI

    Music ringtone O MP3, AAC, AAC+, AAC-LC, XMF

    1.01, AMR

    AMR-NB O

    Music player skin O Music Player

    FM Radio O With RDS Japan band is not supported Speakerphone O

    Multimedia

    MPEG4/H.263 O

    H.264 O WMV O

    Normal View X Moving Image Capture & Movie

    Contents contents size

    Wide View O Full Screen mode

    Custom DTV Zoom X

    Other Features

    File Viewer O doc, xls, ppt, gif, jpg Macromedia Flash

    Lite X Not Available

  • 2. PERFORMANCE

    - 13 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    13

    e-Book/e-Comic

    Book X *.doc, *.jpg, *.gif

    E-book reader program is

    not included in ROM. But

    user can download in

    internet. WM product

    recommend using Microsoft

    Reader for PPC.

    Flight Mode O

    Internet Browser

    WAP

    (Windows Mobile 6.0

    IE Mobile )

    X version 2.0

    X WML1.3

    O XHTML1.1

    O HTML4.01 Partially support - HTML 5

    Java

    MIDP X

    J2ME support X

    Game & Contents X

    CLDC X

    Flash Flash Game X

    Streaming Service

    H.263+AAC/AMR-NB O

    MPEG4+AAC/AMR-

    NB O

    WMV9 X Support WMV main and base

    profile except advanced profile

    DRM OMA DRM

    O Forward Lock

    X Separate Delivery

    X Combined Delivery - Count-only

    OTA OTA O OTA 1.0

    Display

    RSSI O 4 level

    Battery Level O 5 level Yes

    RTC O

    Multi Language O depending on build language.

    PLMN/Service

    Indicator O

    Dimming Clock O Battery power

    15s, 30s, 1min, 2min, 10min,

  • 2. PERFORMANCE

    - 14 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    14

    30min

    External power

    15s, 30s, 1min, 2min, 10min,

    30min

    Dual Clock O widget

    Last Dialed Number O

    Normal Features

    Last Received

    Number O

    Last Missed Number O

    Scratch Pad Memory X

  • 2. PERFORMANCE

    - 15 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    15

    Call Management Call Waiting O

    Management Call Swap O

    Call Retrieve O

    Auto Answer X

    Automatic Redial X

    Calling Line Identification O

    Full Call divert X

    Speed Dialing O

    Last Number Redial X

    Multiparty Call (Conference

    Call) O

    Explicit Call Transfer O

    Network

    Automatic Network

    Selection O

    Manual Network Selection O

    Network Service Status O

    DTMF DTMF Signaling O

    DTMF Enable & Disable X

    Audio

    Key Tone Volume O 8 Level (Include Mute)

    Ring Tone Volume O 8 Level (Include Mute)

    Ring Tone Pattern O

    Ring Type Silent O Vibrator & Ring (Indicator)

    Earpiece Volume O 8 Level (Include Mute)

    Mute O

    Cell Broadcast

    Read Cell Broadcast O

    Cell Broadcast Categories X

    Cell Broadcast Message

    Language O

    Supports filtering with

    language IDs (German,Italian,French,Spanish,

    Dutch,Swedish,Danish,Portuguese,Finnish,Norwegg

    ian

    ,Greek,Turkish,Hungarian,Polish,Czech)

    Management

  • 2. PERFORMANCE

    - 16 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    16

    Phone Book

    Entry O Phone,Email,Grops,Postal

    address,Organization,IM,Notes,

    Nickname,Website,Event

    Field O

    Phone(Mobile,Home,Work,Work

    Fax,Home Fax,Pager, Other, Custom)

    Email(Home,Work,Other,Custom)

    Groups(Business,Colleagues,Family,

    Friends,School,Custom)

    Postal

    address(Home,Work,Other,Custom)

    Organization(Work,Other,Custom)

    IM(AIM,Windows

    Live,Yahoo,Skype,QQ,Google

    Talk,ICQ,Jabber,Custom)

    Event(Birthday,Anniversary,Event)

    Numeric Store and Recall O

    Alphabetic Store O

    Alphabetic Recall X

    Scroll by alphabetic or

    numeric order O

    Last Number Dialed O

    Last Number Missed O

    Last Number Received O

    Copy & Move X Move not support

    Fixed Dial Number O

    Barred Dial Number X

    Service Dial Number X

    Email Entry O

    Picture ID O Relating Photo caller ID

    My Name card O Bluetooth transmission (OPP)

    Call Cost

    Last Call Timer X

    Last Call Charge Units X

    Total Call Timer X

    Total Charge Units X

    Visible, Audible Call Time/Cost

    Indication X

  • 2. PERFORMANCE

    - 17 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    17

    Supp. Services

    Call Forwarding

    O All Incoming Calls,

    O No Reply

    O On Busy,

    O Not reachable

    Call Barring

    O All Outgoing Calls,

    O International Calls,

    O Calls except to Home Country

    incoming Calls,

    O All incoming Calls when roaming

    Conference Call O up to 5 calls

    SIM

    Plug In Type O

    SIM Lock O

    SIM Toolkit O

    Prepaid SIM Operation O

  • 2. PERFORMANCE

    - 18 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

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    Short

    Messaging

    Read Message O EMS Not Support

    Write and Edit Message O

    Send and Receive Message O

    Reply to Message O

    Forward Message O

    Extract Number from

    Message O

    Message Status O

    Message Unread Indicator O

    Settable Message Center

    Number, O

    Reply Path and Validity

    Visible and Audible

    Message Receive Alerting O

    Voice Mail O

    Settable Voice Mail Center

    Number O

    Message Protocol O

    Message Overflow

    Indicator O

    Message Center Number O

    Help Menu X

    Multimedia

    Messaging

    Picture Attachable O Max 300kbyte

    Moving Picture Attachable O Video MMS Max 300kbyte

    Voice Attachable O AMR

    Help Menu X

    Others O

  • 2. PERFORMANCE

    - 19 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    19

    Instant Messaging

    Service

    IM O Gtalk

    PC Compatable O

    Menu Option O

    E-Mail Protocol

    O IMAP4

    O SMTP

    O POP3

    X Help Menu

    Voice Instant

    Messaging Service

    PTT X Full Duplex

    X Half Duplex

    Menu Option

    X Grouping

    X Status List

    X Help

    X Others

    Sound Contents

    Wallpaper X

    Screen Saver X

    Ringtones O

    Karaoke X

    Stutter Sound O

    Flip tone X

    Button tone O can be enable or disable button

    press sound.

    Others X

  • 2. PERFORMANCE

    - 20 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    20

    Calendar New Event O

    Edit Event O

    Agenda O

    Reminder O

    Google sync O

    Miscellaneous

    Function

    Development & Test

    Facility

    X

    Field Test Facility X

    Display Software

    Version

    O

    IMEI O *#06#

    Text Input Language O

    Predictive word input O T9 predictive supported.

    Scheduler Schedule NA

    To Do List NA

    Memo NA

    D-day counter NA

    Send via Bluetooth NA

    World Time Setting Local Time O

    Display Two Number

    of Cities Time

    X

    Daylight saving O

    Unit converter X

    Stop watch X Included in Alarm/Clock

    Calculator Calculation O

    PC Sync Phone Book Sync O

    Message Sync x PC suite support message viewing

    and sending.(not sync)

    Multimedia Contents

    Sync

    x PC suite support file transfer

    between phone and PC.(not sync)

    Scheduler Sync O

    Sync ML DS X

    DM O

  • 2. PERFORMANCE

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    LGE Internal Use Only

    21

    Game X TBD

    External Interface

    Electrical Man Machine Interface

    X

    Handset

    Development and Test Facility X

    Restore Factory Setting O

    Security

    Read Software Version O

    Battery Charging Mode O USB/ TA Charging USB/ TA Charging Emergency Call O

    Real Time Clock

    Handset Lock O Security Code O

    SIM Lock O Key guard X 12/24 hour O

    Calendar O Time Zone O

    Alarm Manager O

    Dimming Clock O

    Battery power 15s, 30s, 1min, 2min, 10min,

    30min External power

    15s, 30s, 1min, 2min, 10min, 30min

    Power-off Alarm X

    On Alarm Event O Display

  • 2. PERFORMANCE

    - 22 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    22

    2.6 HW SPEC.

    1) GSM transceiver specification Item Specification

    Phase Error Rms : 5

    Peak : 20

    Frequency Error GSM : 0.1 ppm

    DCS/PCS : 0.1 ppm

    EMC(Radiated Spurious Emission

    Disturbance) GSM/DCS : < -28dBm

    Transmitter Output power and Burst

    Timing

    GSM : 5dBm 33dBm 3dB

    DCS/PCS : 0dBm 30dBm 3dB

    Burst Timing

  • 2. PERFORMANCE

    - 23 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    2) WCDMA transmitter specification

    23

    2) WCDMA transmitter specification Item Specification

    Transmit Frequency

    Band1 : 1920 MHz ~ 1980 MHz

    Band2 : 1850 MHz ~ 1880 MHz

    Band5 : 824MHz~849MHz

    Maximum Output Power +24 dBm / 3.84 MHz, +1 / -3 dB

    Frequency Error within 0.1 PPM

    Open Loop Power Control Normal Conditions : within 9 dB,

    Extreme Conditions : within 12 dB

    Minimum Transmit Power < -50 dBm /3.84 MHz

    Occupied Bandwidth < 5 MHz at 3.84 Mcps (99% of power)

    Adjacent Channel Leakage

    Power Ratio (ACLR)

    > 33 dB @ 5 MHz,

    > 43 dB @ 10 MHz

    Spurious Emissions

    |f-fc| > 12.5 MHz

    < -36 dBm / 1 kHz RW @ 9 kHz f < 150 kHz

    < -36 dBm / 10 kHz RW @ 150 KHz f < 30 MHz

    < -36 dBm / 100 kHz RW @ 30 MHz f < 1 GHz

    < -30 dBm / 1 MHz RW @ 1 GHz f < 12.75 GHz

    < -60 dBm / 3.84 MHz RW @ 869 MHz f 894 MHz

    < -60 dBm / 3.84 MHz RW @ 1930 MHz f 1900 MHz

    < -60 dBm / 3.84 MHz RW @ 2110 MHz f 2155 MHz

    < -67 dBm / 100 kHz RW @ 925 MHz f 935 MHz

    < -79 dBm / 100 kHz RW @ 935 MHz < f 960 GHz

    < -71 dBm / 100 kHz RW @ 1805 MHz f 1880 MHz

    < -41 dBm / 300 kHz RW @ 1884.5 MHz < f < 1919.6 MHz

    Transmit Intermodulation < -31 dBc @ 5 MHz & < -41 dBc @ 10 MHz

    when Interference CW Signal Level = -40 dBc

    Error Vector Magnitude < 17.5 %, when Pout -20 dBm

    Peak Code Domain Error < -15 dB at Pout -20 dBm

    Band1 : 1920MHz 1980MHz

    Band2 : 1850MHz 1910MHz

    Band8 : 880MHz 915MHz

  • 2. PERFORMANCE

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    LGE Internal Use Only

    3) WCDMA receiver specification

    24

    3) WCDMA receiver specification Item Specification

    Receive Frequency

    Band1 : 2110 ~ 2170 MHz

    Band2 : 1930 MHz ~ 1990 MHz

    Band5 : 869~894MHz

    Reference Sensitivity Level Band1 : BER < 0.001 when or = -106.7 dBm / 3.84 MHz

    Band4 : BER < 0.001 when or = -106.7 dBm / 3.84 MHz

    Maximum Input Level BER < 0.001 when or = -25 dBm / 3.84 MHz

    Adjacent Channel Selectivity

    (ACS)

    ACS > 33 dB where BER < 0.001 when

    or = -92.7 dBm / 3.84 MHz

    & Ioac = 52 dBm / 3.84 MHz @ 5 MHz

    Blocking Characteristic

    BER < 0.001 when or = -103.7 dBm / 3.84 MHz

    & Iblocking = -56 dBm / 3.84 MHz @ Fuw(offset) = 10 MHz

    or Iblocking = -44 dBm / 3.84 MHz @ Fuw(offset) = 15 MHz

    Spurious Response BER < 0.001 when or = -103.7 dBm / 3.84 MHz

    & Iblocking = -44 dBm

    Intermodulation

    BER < 0.001 when or= -103.7 dBm / 3.84 MHz

    & Iouw1 = -46 dBm @ Fuw1(offset) = 10 MHz

    & Iouw2 = -46 dBm / 3.84 MHz @ Fuw2(offset) = 20 MHz

    Spurious Emissions < -57 dBm / 100 kHz BW @ 9 kHz f < 1 GHz

    < -47 dBm / 1 MHz BW @ 1 GHz f 12.75 GHz

    Inner Loop Power Control

    In Uplink

    Adjust output(TPC command)

    cmd 1dB 2dB 3dB

    +1 +0.5/1.5 +1/3 +1.5/4

    0 -0.5/+0.5 -0.5/+0.5 -0.5/+0.5

    -1 -0.5/-1.5 -1/-3 -1.5/-4

    group(10equal command group)

    +1 +8/+12 +16/+24

    Band1 : 2110MHz 2170MHz

    Band2 : 1930MHz 1990MHz

    Band8 : 925MHz 960MHz

  • 2. PERFORMANCE

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    LGE Internal Use Only

    4) HSDPA transmitter specification

    25

    4) HSDPA transmitter specification Item Specification

    Transmit Frequency Band1 : 1920 MHz ~ 1980 MHz

    Band2 : 1850 MHz ~ 1880 MHz

    Band5 : 824MHz~849 MHz

    Maximum Output Power Sub-Test

    1=1/15, 2=12/15 21~25dBm / 3.84 MHz

    3=13/15 4=15/8 20~25dBm / 3.84 MHz

    5=15/7 6=15/0 19~25dBm / 3.84 MHz

    HS-DPCCH

    Sub-test

    in table

    C.10.1.4

    Power

    step

    Power step slot

    boundary

    Power

    step size,

    P [dB]

    Transmitter power

    step tolerance [dB]

    5

    1 Start of

    Ack/Nack 6 +/- 2.3

    2 Start of CQI 1 +/- 0.6

    3 Middle of CQI 0 +/- 0.6

    4 End of CQI 5 +/- 2.3

    Spectrum Emission Mask

    Sub-Test : 1=1/15, 2=12/15, 3=13/15, 4=15/8, 5=15/7, 6=15/0

    Frequency offset

    from carrier f Minimum requirement

    Measurement

    Bandwidth

    2.5 ~ 3.5 MHz -35-15(f-2.5)dBc 30 kHz

    3.5 ~ 7.5 MHz -35-1(f-3.5)dBc 1 MHz

    7.5 ~ 8.5 MHz -35-10(f-7.5)dBc 1 MHz

    8.5 ~ 12.5 MHz -49dBc 1 MHz

    Adjacent Channel Leakage

    Power Ratio (ACLR)

    Sub-Test : 1=1/15, 2=12/15, 3=13/15, 4=15/8, 5=15/7, 6=15/0

    > 33 dB @ 5 MHz

    > 43 dB @ 10 MHz

    Error Vector Magnitude < 17.5 %, when Pout -20 dBm

    Band1 : 1920MHz 1980MHz

    Band2 : 1850MHz 1910MHz

    Band8 : 880MHz 915MHz

  • 2. PERFORMANCE

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    LGE Internal Use Only

    5) HSDPA receiver specification

    26

    5) HSDPA receiver specification

    Item Specification

    Receive Frequency

    Band1 : 2110 ~ 2170 MHz

    Band2 : 1930 MHz ~ 1990 MHz

    Band5 : 869~894MHz

    Maximum Input Level

    (BLER or R), 16QAM Only

    Sub-Test : 1=1/15, 2=12/15, 3=13/15, 4=15/8, 5=15/7, 6=15/0

    BLER < 10% or R >= 700kbps

    6) WLAN 802.11b transceiver specification Item Specification

    Transmit Frequency 2400 MHz ~ 2483.5 MHz ( CH1~CH13 )

    Tx Power Level 20dBm under

    Frequency Tolerance within 25 PPM

    Chip clock Frequency

    Tolerance

    within 25 PPM

    Spectrum Mask -30 @ fc-22MHz< f

  • 2. PERFORMANCE

    - 27 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    27

    7) WLAN 802.11g transceiver specification Item Specification

    Transmit Frequency 2400 MHz ~ 2483.5 MHz ( CH1~CH13 )

    Tx Power Level 20dBm

    Frequency Tolerance within 25 PPM

    Chip clock Frequency

    Tolerance within 25 PPM

    Spectrum Mask

    -22 @ 11MHz offset (9Mhz ~ 11MHz)

    -30 @ 20MHz offset (11MHz ~ 20Mhz)

    -42 @ 30MHz offset (20MHz ~ 30Mhz)

    Transmitter constellation error

    (rms EVM) -5dB

    Spurious Emissions

    < -36 dBm @ 30MHz ~ 1GHz

    < -30 dBm above @ 1GHz ~ 12.75GHz

    < -47 dBm @ 1.8GHz ~ 1.9GHz

    < -47 dBm @ 5.15GHz ~ 5.3GHz

    Rx Min input Sensitivity PER 10%

    -71dBm

    Rx Max input Sensitivity -20dBm(6,9,12,18,24,36,48,54Mbps) @ PER 10%

    Rx Adjacent Channel

    Rejection

    PER 10%,

    -1dB

    7) WLAN 802.11g transceiver specification

  • 2. PERFORMANCE

    - 28 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    8) WLAN 802.11n transceiver specification

    28

    8) WLAN 802.11n transceiver specification Item Specification

    Transmit Frequency 2400 MHz ~ 2483.5 MHz ( CH1~CH13 )

    Tx Power Level 20dBm

    Frequency Tolerance within 25 PPM

    Chip clock Frequency

    Tolerance

    within 25 PPM

    Spectrum Mask -22 @ 11MHz offset (9Mhz ~ 11MHz)

    -30 @ 20MHz offset (11MHz ~ 20Mhz)

    -42 @ 30MHz offset (20MHz ~ 30Mhz)

    Transmitter constellation error

    (rms EVM)

    -5dB

    Spurious Emissions < -36 dBm @ 30MHz ~ 1GHz

    < -30 dBm above @ 1GHz ~ 12.75GHz

    < -47 dBm @ 1.8GHz ~ 1.9GHz

    < -47 dBm @ 5.15GHz ~ 5.3GHz

    Rx Min input Sensitivity PER 10%

    -61dBm

    Rx Max input Sensitivity -20dBm(6,9,12,18,24,36,48,54Mbps) @ PER 10%

    Rx Adjacent Channel

    Rejection

    PER 10%,

    -1dB

    9) GPS receiver specificationItem Specification

    Receive Frequency 1574.42 MHz ~ 1576.42 MHz

    Minimum Sensitivity 1 satellite -142dBm, 7 satellites -147dBm at coarse time aiding

    9) GPS receiver specification

    28

    8) WLAN 802.11n transceiver specification Item Specification

    Transmit Frequency 2400 MHz ~ 2483.5 MHz ( CH1~CH13 )

    Tx Power Level 20dBm

    Frequency Tolerance within 25 PPM

    Chip clock Frequency

    Tolerance

    within 25 PPM

    Spectrum Mask -22 @ 11MHz offset (9Mhz ~ 11MHz)

    -30 @ 20MHz offset (11MHz ~ 20Mhz)

    -42 @ 30MHz offset (20MHz ~ 30Mhz)

    Transmitter constellation error

    (rms EVM)

    -5dB

    Spurious Emissions < -36 dBm @ 30MHz ~ 1GHz

    < -30 dBm above @ 1GHz ~ 12.75GHz

    < -47 dBm @ 1.8GHz ~ 1.9GHz

    < -47 dBm @ 5.15GHz ~ 5.3GHz

    Rx Min input Sensitivity PER 10%

    -61dBm

    Rx Max input Sensitivity -20dBm(6,9,12,18,24,36,48,54Mbps) @ PER 10%

    Rx Adjacent Channel

    Rejection

    PER 10%,

    -1dB

    9) GPS receiver specificationItem Specification

    Receive Frequency 1574.42 MHz ~ 1576.42 MHz

    Minimum Sensitivity 1 satellite -142dBm, 7 satellites -147dBm at coarse time aiding

  • 3. CIC AND SERVICE CENTER

    - 29 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    3. CIC AND SERVICE CENTER

    3.1 CIC FAQ

    No FAQ Q&A

    1 Q I cant remember the PhoneLock password.

    A

    Do the following when you forget your Pattern, Pin and Password.1. With a Google account

    1) Forgot Pattern > Enter your Google acctount> Reset 2. With no Google account

    - Power off > Keep pressing Power + Volume Down+ Home Key (Factory Hardware Reset)

    3. When you have a Backup Pin, enter the BackUp pin.

    Refer to the User Manual for details.

    Request for development

    1. How to disable Pattern Lock, Password and PIN. 2. Request to check out if it is specified in the user manual.3. Description on HW Factory Reset Key combination and how to do it.

  • 3. CIC AND SERVICE CENTER

    - 30 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    2 Q How do I put in and take out files from the SD card?

    A1) Connect the phone with PC via USB.2) Select MTP in the USB Connection Mode pop-up window.3) Copy/Save/Delete the file via the Windows Explorer on PC.

    Request for development

    1. PC SD CARD2. PHONE SD CARD

    3 Q I use it abroad, but 3G connection doesnt work.

    A

    The phone switches to the roaming mode abroad. For 3G connection in the roaming mode, change the option as follows.Option Key -> System settings -> More -> Mobile networks -> Check Data roaming option

    Request for development

    ex) 1. EuropeEurope 2. EuropeContinents(North America, Asia etc)

  • 3. CIC AND SERVICE CENTER

    - 31 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    4 Q The GPS location isnt right, what should I do?

    A

    1. Prior to running an application, check the Location Service Setting. Menu -> Setting -> Location services : Googles location service Enable => Searches a nearby base station and shows

    approximate distance from the user to the station (location error: 500m ~ 2000m). : GPS Satellites Enable => Searches GPS around the user and the accurate location

    (location error: less than 50m).

    2. GPS signals are not visible indoors even when GPS Satellites are Enabled. As a result, the location found may be an approximate, not accurate, distance.

    ( Location Setting -> Use 3G/4G Wi-Fi Location / only when Location-based Google search is Enabled / To find a location via GPS, stay near windows or in the open air.)

    3. Maps application / Navigation application require 3G/4G Data to be Enabled in order to get map data so that the user can see accurate location.)

    5 Q The downloaded application isnt compatible?

    ASome apps are incompatible with certain Android OS versions.- Inquire developers about incompatibility.

  • 3. CIC AND SERVICE CENTER

    - 32 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    6 Q How do I make an e-mail account?

    A

    1) Run the Email app

    2) Select Exchange - MS Exchange or IMAP/POP3 - Others

    3) Enter email address and PW ( Enter UserID if it does not match the address. )

  • 3. CIC AND SERVICE CENTER

    - 33 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    7 Q E-mail registration doesnt work.

    A

    1) Check out if server information is correct.

    - Yahoo / Hotmail server addresses may vary from country to country. If server information has changed and become different from Email management DB, account registration may not be successful.

    Enter email address / pw and press Manual button to enter the server address manually. ( Refer to the web site of the email service for server address. )

    2) Some accounts e.g. Hotmail apply locks to prevent account thefts.

    - In that case, access the email account on the web, and it is unlocked along with a notice.

    3) See if the email account has POP/IMAP Enabled.

    - Access the email account on the web, go to the setting menu and Enable/Disable IMAP/POP features.

  • 3. CIC AND SERVICE CENTER

    - 34 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    8 Q Unused application shows up as a using program even though it is all killed. What should I do?

    A

    Some apps remain active even when they are killed depending on the phone status (network connection, internal process etc).

    Do the following in this case to Force Stop such apps.

    Menu > System settings > App >Select the app > Force Stop

  • 3. CIC AND SERVICE CENTER

    - 35 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    9 Q Wifi connection doesnt work well.

    A

    1) See if Wi-Fi is turned on (if it is OFF, turn in On.)

    2) See if any Wi-Fi network is available.

    3) Check out the signal strength of the available Wi-Fi (Wi-Fi connection fails in case its signal is weak or any security locks applied. )

  • 3. CIC AND SERVICE CENTER

    - 36 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    10 Q How do you install the PC Sync Program?

    A

    1. Go to the home page and download it.

    1) Select the country at www.lgworld.com.

    2) Click [Manual & Software Download].

    3) Search your smartphone model.

    4) Click [PC Sync] among download items and [WINDOW PCSync Download] button and download the PC SW.

    2. Download it using AutoRun

    1) Connect the phone with PC, and select [PC Software] in the USB Connection Mode pop-up window.

    2) Shortly, click [Download] button in the Autorun pop-up on PC.

    Guide for installation of LG Companion

    In order to install LG companion, you need to download.

    Please press the button below.

    Download confirm

  • 3. CIC AND SERVICE CENTER

    - 37 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    11 Q How do you install the Phone driver?

    A

    1. Download it on the home page.

    1) Select the country at www.lgworld.com.

    2) Click [Manual & Software Download].

    2. Download it using AutoRun

    1) Connect the phone with PC, and select [PC Software] in the USB Connection Mode (auto-run) pop-up window.

    2) On Windows 7, select LGAutoRun.exe. Windows XP runs auto installation.

  • 3. CIC AND SERVICE CENTER

    - 38 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    12 Q How to connect internet/data network

    A

    Tick the following option to connect to data network.

    Option Key -> System settings -> Dual SIM -> Check Data Enabled option.

  • 3. CIC AND SERVICE CENTER

    - 39 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    13 Q What should I do to connect PC Sync program with the phone?

    A

    1. USB connection

    1) Run PC Suite

    2) Connect PC with phone via USB, and in the [Connection Mode] pop-up, select LG software.

    3) Automatic connection follows.

    2. Wi-Fi connection

    1) Connect PC and Phone to an AP(to a Wi-Fi or hot-spot)

    2) Menu on your phone>Setting>Connection> Tick PC Suite

    3) Press the button below under PC Suite, or Device->Device connection->USB cable connection->Wi-Fi connection

    4) Click Next

    5) Search and select the model and press Connect.

    6) Accept connection on the phone

  • 3. CIC AND SERVICE CENTER

    - 40 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    14 Q Can language be changed?

    A

    Do the language setting as follows.

    Menu > system settings > Language & input > Language

    15 Q How do you Reset and Factory Reset?

    A

    Do the Factory Reset as follows.

    Menu > system settings > Backup & reset > Factory data reset > Erase everything

  • 3. CIC AND SERVICE CENTER

    - 41 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    16 Q I want to change the bell sound.

    A

    Change the Bell Sound as follows.

    Menu > System settings > Sound > Phone ringtone >Select one from the list > OK

  • 3. CIC AND SERVICE CENTER

    - 42 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    17 Q Is it compatible with other devices?

    A

    It is compatible with Bluetooth devices.

    Connection is available with bluetooth devices, e.g. headsets, PCs, phones.

    Then you can play music and send/receive files.

    Ex.) Connect Bluetooth headsets

    Menu>Setting>Bluetooth on>Search devices>Select a device>Pairing>Connection

    Request for development Bluetooth

    18 Q How do you use HDMI?

    A N/A

    19 Q HDMI error occurs.

    A N/A

    LG-P710

  • 3. CIC AND SERVICE CENTER

    - 43 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    20 Q How do you use Smart Share?

    A

    SmartShare enables DLNA-authorized devices on a network to share photos, videos and music.

    1. Press Applications>Select SmartShare.

    2. From>Select a library containing the content. (My Phone, another phone, PC etc.)

    3. Browse the library and select the content.

    4. When Player Setting List appears, select a Player.

    21 Q Smart Share error occurs.

    A

    1. P710 does not appear on other devices.

    - Setting> Make sure Discoverable is ticked.

    - Make sure P710 is allowed on other devices settings.

    2. Devices are connected to the same AP. But no devices appear under From.

    - Make sure connected devices support DLNA and DLNA server feature(DMS) is on.

    - Device search may not work properly when network condition is not good.

    3. Files are not played.

    - Files may not be supported by the device.

    4. Uploading does not work.

    - The DMS to be uploaded may not support uploading.

    MUSIC VIDEO PICTURE

    PLAY LIST

  • 3. CIC AND SERVICE CENTER

    - 44 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    22 Q Battery consumption is too fast.

    A

    How to extend battery life

    1) Turn off Wi-Fi, Bluetooth and GPS features when not in use.

    2) Lower the screen brightness. Shorten the screen time-out setting.

    3) Turn off Gmail, Calender,Contacts and other auto sync features.

    23 Q How is the distribution schedule of OS or SW new version known?

    A Refer to the home page.

  • 3. CIC AND SERVICE CENTER

    - 45 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    24 Q How do you update the SW?

    A

    There are three ways.

    1. USB installation

    1) Go to www.lg.com

    2) Mobile > Select Driver & Downloads

    3) Select your phone

    4) Install USB driver and LG MOBILE SUPPORT TOOL on your PC

    5) Connect the phone to USB and install updates following the program.

    2. OTA-based wireless installation

    1) Menu >Setting >Phone info >SW updates

    3. Visit a service center.

  • 3. CIC AND SERVICE CENTER

    - 46 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    25 Q Until when is it guaranteed after purchase? What is the warranty limit?

    A 1 year

    26 Q What kinds of phone accessories are there?

    A

    1. Travel adaptor

    2. Battery

    3. Stereo headset

    4. Data cable

    5. User Guide

  • 3. CIC AND SERVICE CENTER

    - 47 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    Please ask and answer 3 expected questions regarding the new product and new features.

    27 Q What should I do to enter the Safe Mode?

    A

    1. On Android booting, enter using Vol-Down or Menu button.

    (Menu is a Touch key. Vol-Donw is recommended.)

    2. Safe Mode is displayed in gray at the left bottom.

    3. In Safe Mode, no Download App is present. Only preload apps are displayed.

    Request for development

    Model-specific Safe Mode entry procedures need describing together with screen captures.

  • 3. CIC AND SERVICE CENTER

    - 48 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    No FAQ Q&A

    28 Q What is the Memory Size provided for and seen to the end user?

    A

    1. Available Memory: 2.1GB

    2. External memory is not an inbox.

    Request for development

    1) The phones default avaiable memory capacity is marked in the image attached.

    2) Actual size available to customers need be marked.

  • 4. TROUBLE SHOOTING

    - 49 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4. TROUBLE SHOOTING

    4.1 RF Component

    U1001U1002

    U1005

    FL1003

    FL1002

    FL1005

    FL1011

    FL1012

    FL1006

    FL1001

    FL1004

    FL1007

    FL1010

    U1006

    U1004FL1008

    U1003

  • 4. TROUBLE SHOOTING

    - 50 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    RF component (WCDMA / GSM)

    Reference Description Reference Description

    U1001 U1001(Transceiver, RTR6285A) FL1004 WCDMA Band8 Tx SAW Filter

    U1002 FEM + GSM PAM Module FL1005 WCDMA Band1 Duplexer

    U1003 WCDMA Band8 PAM FL1006 WCDMA Band1 Rx SAW Filter

    U1004 WCDMA Band1PAM FL1007 WCDMA Band1 Tx SAW Filter

    U1005 WCDMA Band2 PAM FL1008 WCDMA Band2 Duplexer

    U1006 External LNA FL1010 WCDMA Band2 Tx SAW Filter

    FL1001 GSM Low Band Rx SAW Filter FL1011 WCDMA Band8 Rx SAW Filter

    FL1002 GSM High Band Rx SAW Filter FL1012 WCDMA Band2 Rx SAW Filter

    FL1003 WCDMA Band8 Duplexer

  • 4. TROUBLE SHOOTING

    - 51 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.2 SIGNAL PATH

    WCDMA / GSM Tx PATH

    WCDMA Band1 Tx Path

    WCDMA Band2 Tx Path

    WCDMA Band8 Tx Path

    GSM Low Band Tx Path

    GSM High Band Tx Path

  • 4. TROUBLE SHOOTING

    - 52 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    WCDMA / GSM Rx PATH

    WCDMA Band1 Rx Path

    WCDMA Band2 Rx Path

    WCDMA Band8 Rx Path

    GSM Low Band Rx Path

    GSM High Band Rx Path

  • 4. TROUBLE SHOOTING

    - 53 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.3 Checking TCXO Block

    The output frequency (19.2MHz) of TCXO (X2001) is used as the reference one of RTR6285 and PM8029 internal VCO.

    Schematic of the Crystal Part (19.2MHz)

    TP1

    TP2

    TP3

    R2007

    100

    C2028 1n19.2MHz

    1XXA19200FBBX2001

    3

    2

    4

    1VCONT

    VCC

    GND

    OUT

    VREG_TCXO_2.85V

    C2026 330p

    1n

    C2023

    0.1u

    C2024

    27pC2027

    C2025

    10n

    TCXO_RTR_19.2MHZ

    TCXO_NFC_19.2MHz

    TCXO_PM_19.2MHZTRK_LO_ADJ

    R2007 : Change 1Kohm --> 100ohm(refer to QCT reference schematic)

    change 0819

    Clesed to TCXO

    CHANGE 11.03.02

    GPS DFF was removed.CHANGE 1008

    TP1

    TP2

    TP3

  • 4. TROUBLE SHOOTING

    - 54 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    Check TP1VCC of TCXO

    2.4V Voltage 0.4V

    VCC 2.8V

    Check MSM8225

    Check PM8029

    No

    No

    Yes

    Yes

    Check TP3

    Check TP2

    19.2 MHz Signal Check soldering and components

    No

    Yes

    TCXO is OK

  • 4. TROUBLE SHOOTING

    - 55 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.4 Checking GSM TX Module(GSM PAM + FEM) Block

    Schematic of the TX Module

    TP1(VBATT)

    68

    R1003

    100

    R1004 R1005

    100

    C1034

    DNI

    C1035 DNI

    C1036 DNI

    DNI

    C1038

    R1002

    2.2K

    68

    R1007

    R1009

    100 100

    R1008

    39pC1015

    47pC1033

    U1002

    GND12

    VBATT5

    GND10

    27

    GND219

    GND9

    26

    GND320

    GND8

    25

    GND421

    ANT18

    PGND331

    PGND230

    PGND129

    GND522

    GND6

    23GND7

    24

    PGND634

    PGND533

    PGND432

    PGND7

    35

    PGND8

    36

    PGND9

    37

    PGND1038

    PGND1139

    PGND1240

    PGND1341

    PGND1442

    PGND1543

    PGND1644

    HB_IN1

    GND11

    28

    LB_IN3

    VAPC4

    BS26

    BS17

    TXEN_8

    MODE

    9

    WCDMA317

    TEMP

    10

    RX4

    11

    RX3

    12

    RX2

    13

    RX1

    14

    WCDMA115

    WCDMA216

    C103210u

    ANT_SEL0

    ANT_SEL3ANT_SEL2ANT_SEL1

    +VPWR

    GSM_HB_TX

    GSM_LB_TX

    GSM_PA_RAMP

    0603

    0603

    0603

    DCS(1710-1785 MHz)PCS(1850-1910 MHz) 10dB Atten

    10dB Atten.

    2mmFEMGSM900(880-915MHz)GSM850(824-849MHz)

    TP1(VBATT)

  • 4. TROUBLE SHOOTING

    - 56 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    Check ANT_SEL 0, 1, 2, 3High Level

    1.2V < Voltage < 3V Check the TP1(VBATT)No

    Yes

    Check the Logic each mode1.2V

    ANTENNA SWITCH MODULE LOGIC (SKY77544)

    ANT_SEL0 ANT_SEL1 ANT_SEL2 ANT_SEL3

    GSM850/GSM900 TX LOW HIGH LOW LOW

    DCS1800/PCS1900 TX HIGH HIGH LOW LOW

    PCS1900 RX LOW LOW LOW (X) HIGH

    DCS1800 RX LOW HIGH LOW (X) HIGH

    GSM 900 RX HIGH HIGH LOW (X) HIGH

    GSM 850 RX HIGH LOW LOW (X) HIGH

    W1700 HIGH LOW LOW LOW

    W900(W850) LOW LOW HIGH LOW

    W2100 HIGH LOW HIGH LOW

    Checking Switch Block Power Source

  • 4. TROUBLE SHOOTING

    - 57 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    2. Check TX Module Block Refer to 4.4

    1. Check TCXO 19.2MHz

    3. Check RF Tx Level

    4. Check PAM Block Refer to 4.5.4

    START

    5. Check RF Level

    6. Re-download & Cal

    4.5 Checking WCDMA Block

  • 4. TROUBLE SHOOTING

    - 58 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.5.1Checking TCXO Block

    Refer to 4.3

    4.5.2. Checking FEM Block

    Refer to 4.4

    4.5.3. Checking RF TX Level

    Test Point (TX Level)

    TP3

    TP2

    TP4

    TP1

  • 4. TROUBLE SHOOTING

    - 59 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    2.2nC1001L1001

    2.7n

    L1004

    0.5p

    68

    R1003

    100

    R1004 R1005

    100

    L1005100n

    SW1002

    43

    2

    1ANT COMMON

    G3 G4

    R1002

    2.2K

    R1007

    SW1001

    G1

    ANTG2

    39pC1015

    U1002

    GND12

    VBATT5

    GND10

    27

    GND219

    GND9

    26

    GND320

    GND8

    25

    GND421

    ANT18

    PGND1

    GND522

    GND6

    23GND7

    24

    PGND1341

    PGND1442

    PGND1543

    PGND1644

    HB_IN1

    GND11

    28

    LB_IN3

    VAPC4

    BS2BS1TXEN_

    WCDMA3WCDMA2

    L1002DNI

    L1003DNI

    GSM_HB_TX

    GSM_PA_RAMP0603

    DCS(1710-1785 MHz)PCS(1850-1910 MHz) 10dB Atten

    FEM

    TP1

    5.6nL1025

    FL1005

    75

    84

    92

    3

    16ANT RX

    TX

    GND1 GND6

    GND2 GND5

    GND3 GND4

    L1027

    100p

    100p

    C1065

    1.8n

    C1096

    C1080

    DNI

    C1078

    100p

    C1083

    3.9n

    100p

    L1046

    100p

    C1095

    C1067

    DNI

    C10771p

    C1079

    2.2n

    L1035

    1.8n

    100p

    C1063

    C1130

    1.8pC1128

    0.5p

    6.8n

    L1045

    C1082

    0.5p

    C1088

    8.2p

    C1089

    6.8p

    12nL1029

    L1039

    1n

    FL1003

    75

    84

    92

    3

    16ANT RX

    TX

    GND1 GND6

    GND2 GND5

    GND3 GND4

    L1044

    10n

    C1068

    DNI

    L1026

    5.6n

    L1038

    2.7n

    L1034

    0.5p

    L1032

    1n

    C1102

    DNI

    1n

    C1122

    100p

    L1028

    R1019

    DNI

    R1020

    DNI

    DNI

    L1030

    L1052

    DNI DNI

    L1049

    100p

    L1033

    1n

    C1126

    L1041

    100p

    L1043DNI

    L1023

    100p

    DNIC1074

    100p

    L1042

    C1092DNI

    C1123

    2.2u 1nC1124

    C1125

    2.2u

    C1066

    2.2u

    +VPWR

    897.5 MHz

    FL1004

    5 3 2

    4 1INOUT

    G1G2G3

    1950MHz

    FL1007

    5 3 2

    4 1INOUT

    G1G2G3

    +VPWR

    +VPWR

    49.9

    R1011

    R1016

    100

    U1003

    67 48 3

    5

    9 210 111

    PGND

    VCC1VCC2

    RFINRFOUT

    VEN

    NCISO

    VMODEGND

    CPL

    FL1010

    5 3 2

    4 1INOUT

    G1G2G3

    1880,1960MHz

    FL1008

    758492

    3

    16ANT RX

    TX

    GND1 GND6

    GND2 GND5

    GND3 GND4

    U1004

    6

    7 4

    8 3

    5

    9 2

    10 1

    11PGND

    VCC1VCC2

    RFINRFOUT

    VEN

    NCISO

    VMODEGND

    CPL

    DNI

    C1098

    U1005

    6

    7 4

    8 3

    5

    9 2

    10 1

    11PGND

    VCC1VCC2

    RFINRFOUT

    VEN

    NCISO

    VMODEGND

    CPL

    100p

    C1103

    100p

    C1069

    100p

    C1086

    100p

    C1087

    R1015

    100

    R1014

    68

    L1024DNI

    PA_ON0

    PA_ON1

    PA_R0

    PA_R0

    PA_R0

    WCDMA_1900_RTX

    WCDMA_2100_RTX

    WCDMA_1900_TX_OUT

    WCDMA_900_RTX

    WCDMA_2100_TX_OUT

    WCDMA_900_TX_OUT

    PDET_IN

    PA_ON2

    897.5MHz, 942.5MHz

    1950MHz, 2140MHz

    W1900W1900

    W2100

    W2100 TX(1920 -1980 MHz)

    W2100

    W900W900 TX(880 - 915 MHz)W850 TX(824 - 849 MHz)

    W900

    9.5dB

    W1900 TX(1850 -1910 MHz)

    TP2

    TP3TP4

  • 4. TROUBLE SHOOTING

    - 60 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    For testing, Max power output is needed.

    Chenck ANT_SEL 0,1,2(High,Low,Low)

    Check TP1Over 21 dBm?

    Check TP2Over 21 dBm?

    Check TP3Over 21 dBm?

    RF TX Level is OKYes

    No

    Check PAM BlockRefer to 4.5.4

    Check Tx ModuleYes

    No

    Check TP4Over 7 dBm?

    Check Duplexer

    Check RTR6285A

    Yes

    Yes

    No

    No

    RTR6285 Maximum output Power = 7 dBm

    RTR6285 minimum output Power = -80 dBm

    PAM(ACPM-5281) = Maximum input Power = 10 dBm

  • 4. TROUBLE SHOOTING

    - 61 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.5.4 Checking PAM Block

    PAM control signal

    PA_ON0 (C1069), PA_ON1(C1087), PA_ON2(C1103) : PAM Enable

    PA_R0: PAM Gain Control

    PA_ON must be HIGH (over 2.6V)

    PAM IN/OUT Signal

    When PAM is under the operation of high power mode (PA_R0(C1068) : Low),

    PAM OUT power must be over 21 dBm

    PAM IN power must be under 10 dBm

    TP3 TP2

    TP1

  • 4. TROUBLE SHOOTING

    - 62 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    L102

    7

    100p

    100p

    C10

    65

    1.8n

    C10

    96

    C1080

    DNI

    C10

    78

    100p

    C1083

    3.9n

    100p

    L104

    6

    100p

    C10

    95

    C1067

    DNI

    C10771p

    C10

    79

    2.2n

    C1130

    1.8pC1128

    0.5p

    6.8n

    L1045

    C1082

    0.5p

    C10

    88

    8.2p

    C10

    89

    6.8p

    L103

    9

    1n

    C1068

    DNI

    L102

    6

    5.6n

    L103

    8

    2.7n

    C1102

    DNI

    1n

    C1122

    100p

    L102

    8

    R1019

    DNI

    R1020

    DNI

    DNI

    L1030

    L1052

    DNI DNI

    L1049

    1n

    C1126

    C1123

    2.2u 1nC1124

    C1125

    2.2u

    C1066

    2.2u

    +VPWR

    897.5 MHz

    FL1004

    5 3 2

    4 1INOUT

    G1G2G3

    1950MHz

    FL1007

    5 3 2

    4 1INOUT

    G1G2G3

    +VPWR

    +VPWR

    49.9

    R1011

    R10

    16

    100

    U1003

    67 48 3

    5

    9 210 111

    PGND

    VCC1VCC2

    RFINRFOUT

    VEN

    NCISO

    VMODEGND

    CPL

    FL1010

    5 3 2

    4 1INOUT

    G1G2G3

    U1004

    6

    7 4

    8 3

    5

    9 2

    10 1

    11PGND

    VCC1VCC2

    RFINRFOUT

    VEN

    NCISO

    VMODEGND

    CPL

    DN

    I

    C10

    98

    U1005

    6

    7 4

    8 3

    5

    9 2

    10 1

    11PGND

    VCC1VCC2

    RFINRFOUT

    VEN

    NCISO

    VMODEGND

    CPL

    100p

    C1103

    100p

    C1069

    100p

    C1086

    100p

    C1087

    R10

    15

    100

    R1014

    68

    PA_ON0

    PA_ON1

    PA_R0

    PA_R0

    PA_R0

    WCDMA_1900_TX_OUT

    WCDMA_2100_TX_OUT

    WCDMA_900_TX_OUT

    PDET_IN

    PA_ON2

    W1900W1900

    W2100W2100

    W900W900

    9.5dB

    TP3TP2

    TP1

  • 4. TROUBLE SHOOTING

    - 63 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    Set the phone is ON and PDM is 210

    Check TP3Over 21 dBm?

    Check TP2RA_R0 2.6V

    Check TP1Over 10 dBm?

    RF TX Level is OKYes

    No

    Change the board

    Check MSM8225Yes

    No

    Check RTR6285AYes

    No

  • 4. TROUBLE SHOOTING

    - 64 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.5.5 Checking RF Rx Level

    TP1

    Test Point (RF Rx Level)

    TP3 TP4

    TP5

    TP2

    Bias

  • 4. TROUBLE SHOOTING

    - 65 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    2.2nC1001L1001

    2.7n

    L1004

    0.5p

    68

    R1003

    100

    R1004 R1005

    100

    L1005100n

    SW1002

    43

    2

    1ANT COMMON

    G3 G4

    R1002

    2.2K

    R1007

    SW1001

    G1

    ANTG2

    39pC1015

    U1002

    GND12

    VBATT5

    GND10

    27

    GND219

    GND9

    26

    GND320

    GND8

    25GND4

    21

    ANT18

    PGND1

    GND522

    GND6

    23GND7

    24

    PGND1341

    PGND1442

    PGND1543

    PGND1644

    HB_IN1

    GND11

    28LB_IN

    3

    VAPC4

    BS2BS1TXEN_

    WCDMA3WCDMA2

    L1002DNI

    L1003DNI

    GSM_HB_TX

    GSM_PA_RAMP0603

    DCS(1710-1785 MHz)PCS(1850-1910 MHz) 10dB Atten

    FEM

    TP1

    5.6nL1025

    FL1005

    75

    84

    92

    3

    16ANT RX

    TX

    GND1 GND6

    GND2 GND5

    GND3 GND4

    L1035

    1.8n

    100p

    C1063

    12nL1029

    FL1003

    75

    84

    92

    3

    16ANT RX

    TX

    GND1 GND6

    GND2 GND5

    GND3 GND4

    L1044

    10n

    L1034

    0.5p

    L1032

    1n

    100p

    L1033

    L1041

    100p

    L1043DNI

    L1023

    100p

    DNIC1074

    100p

    L1042

    C1092DNI

    1880,1960MHz

    FL1008

    758492

    3

    16ANT RX

    TX

    GND1 GND6

    GND2 GND5

    GND3 GND4

    L1024DNI

    WCDMA_1900_RTX

    WCDMA_2100_RTX

    WCDMA_900_RTX

    897.5MHz, 942.5MHz

    1950MHz, 2140MHz

    W2100 TX(1920 -1980 MHz)

    W900 TX(880 - 915 MHz)W850 TX(824 - 849 MHz)

    W1900 TX(1850 -1910 MHz)

    TP2

  • 4. TROUBLE SHOOTING

    - 66 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    C1119

    36

    R1018

    27K

    C1114

    68

    C1094 10n

    3pC1116

    9.1nL1058

    3.3n

    L1047

    C1092DNI

    22p

    C1101

    C1112

    22p

    22p

    C1120

    L1054

    2.7n

    C1106

    10p U1006

    9

    8

    7

    6

    5

    104

    113

    122

    131

    14

    15

    16

    17PGND

    RFOUTM

    RFOUTH

    RFOUTL

    NC

    RREF

    VGS

    VEN1

    VCC

    VEN2

    RFGNDH1

    RFINL

    RFGNDH2

    RFINM

    RFINH

    RFGNDM1

    RFGNDM2

    VREG_RF_2.7V

    C1093

    10p

    ANT_SEL0

    ANT_SEL2

    TP3

    Bias

    2.2p

    C1111

    C1119

    36

    L1055

    100p

    DNI

    C1109

    C1115

    2.2p

    C1114

    68

    C1113

    DNI 18n

    L1057

    C1121

    1n

    C1118

    6.8n

    C1117

    1n

    DNI

    L1059

    942.5MHz

    FL1011

    45

    1

    32

    G1 O1ING2 O2

    FL1012

    1960MHz45

    1

    32

    G1 O1ING2 O2

    RX_WCDMA_1900_P

    RX_WCDMA_1900_M

    RX_WCDMA_900_P

    RX_WCDMA_900_M

    RX_WCDMA_2100

    3.9p

    C1073

    C1085

    3.9p

    C1075

    DNI

    L1037

    100p

    DNI

    C1081

    L1040

    1.2n

    L1036

    1.2n

    FL1006

    2140MHz

    45

    132

    G1 O1ING2 O2

    GND

    RX_WCDMA_2100_MIX_INM

    RX_WCDMA_2100_MIX_INP

    TP4

    TP5

  • 4. TROUBLE SHOOTING

    - 67 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    Set the Phone Rx is ON

    Check BIAS over2.1 V ?

    Check TP1 Signal exist ?

    Check TP2 Signal exist ?

    Check bias block soldering

    Yes

    No

    Change the board

    Check RF Switch (M/S)

    Yes

    No

    Check TP3 Signal exist ?

    Check TP4 Signal exist ?

    Check TP5 Signal exist ?

    Check TX Module Refer 1.4

    Check Duplexer

    Check LNA

    Check RTR6285 and Rx SAW filter

    Yes

    Yes

    Yes

    Yes

    No

    No

    No

    No

  • 4. TROUBLE SHOOTING

    - 68 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    2. Check ANT. SW Module

    1. Check TCXO Block

    3. Check RF TRX Level

    START

    4. Re-download SW & Cal

    4.6 Checking GSM Block

    12

    3

  • 4. TROUBLE SHOOTING

    - 69 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.6.1 Checking TCXO Block

    Refer to 4.3

    4.6.2 Checking FEM Block

    Refer to 4.4

    4.6.3 Checking RF TX level

    TP1

    TP3

    TP2

  • 4. TROUBLE SHOOTING

    - 70 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    Schematic of GSM/DCS/PCS Tx Block

    2.2nC1001L1001

    2.7n

    L1004

    0.5p

    68

    R1003

    100

    R1004 R1005

    100

    L1005100n

    SW1002

    43

    2

    1ANT COMMON

    G3 G4

    C1034

    DNI

    C1035 DNI

    C1036 DNI

    DNI

    C1038

    R1002

    2.2K

    68

    R1007

    R1009

    100 100

    R1008

    SW1001

    G1

    ANTG2

    39pC1015

    47pC1033

    U1002

    GND12

    VBATT5

    GND10

    27

    GND219

    GND9

    26

    GND320

    GND8

    25

    GND421

    ANT18

    PGND331

    PGND230

    PGND129

    GND522

    GND6

    23GND7

    24

    PGND634

    PGND533

    PGND432

    PGND7

    35

    PGND8

    36

    PGND9

    37

    PGND1038

    PGND1139

    PGND1240

    PGND1341

    PGND1442

    PGND1543

    PGND1644

    HB_IN1

    GND11

    28

    LB_IN3

    VAPC4

    BS26

    BS17

    TXEN_8

    MODE

    9

    WCDMA317

    TEMP

    10

    RX4

    11

    RX3

    12

    RX2

    13

    RX1

    14

    WCDMA115

    WCDMA216

    L1002DNI

    L1003DNI

    C103210u

    ANT_SEL0

    ANT_SEL3ANT_SEL2ANT_SEL1

    +VPWR

    GSM_HB_TX

    GSM_LB_TX

    GSM_PA_RAMP

    0603

    0603

    0603

    DCS(1710-1785 MHz)PCS(1850-1910 MHz) 10dB Atten

    10dB Atten.

    2mmFEMGSM900(880-915MHz)GSM850(824-849MHz)

    TP1

    TP3

    TP2

  • 4. TROUBLE SHOOTING

    - 71 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    Check TP1 If GSM over 31 dBm ?

    If DCS/PCS over 28 dBm ?

    Check TP2, 3If GSM(TP2) under 6 dBm ?

    If DCS/PCS(TP3) under 6 dBm ?

    Check RTR & PAD

    GSM/DCS/PCSTx is OKCheck other part

    Check Tx Module(ASM+EDGE PAM)Refer to 4.4

    Check soldering and components

    Check TCXO BlockRefer to 1.3

    Yes

    Yes

    No Problem

    Change the board

    Start

    No

    No

    Still exist Problem

  • 4. TROUBLE SHOOTING

    - 72 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.6.4 Checking RF Rx Block

    TP1

    TP2

  • 4. TROUBLE SHOOTING

    - 73 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    Schematic of GSM/DCS/PCS Rx Block

    4.7p

    L1022

    4.7p

    L1020

    L1021

    4.3n8.2n

    C1057

    C1053

    DNI

    2.7n

    C1054

    C1019

    100p

    100p

    L1009

    2.7n

    L1017

    56n

    L1008

    L1015

    2.7p

    L1018

    2.7p

    2.2p

    L1013

    2.2p

    L1010

    C1014

    1.8p

    C1024

    1.8p

    39n

    C1025

    L1007

    18n

    4.7n

    L1016

    15n

    L1012

    L1019

    DNI

    C1037

    DNI

    881.5MHz,942.5MHzFL1001

    10352

    819674

    IN_881_5 OUT_881_5_1

    OUT_881_5_2

    OUT_942_5_1

    IN_942_5 OUT_942_5_2

    GND1 GND3

    GND2 GND4

    FL10021842.5MHz,1960MHz

    10352

    819674

    IN_1842_5 OUT_1842_5_1

    OUT_1842_5_2

    OUT_1960_1

    IN_1960 OUT_1960_2

    GND1 GND3

    GND2 GND4

    L1011

    DNI

    L1006

    DNI

    GND

    GSM900_RX_P

    GSM900_RX_M

    DCS_RX_M

    DCS_RX_P

    GSM850_RX_M

    GSM850_RX_P

    PCS_RX_M

    PCS_RX_P

    GSM(869-894 MHz)

    GSM(925-960 MHz)

    PCS(1930-1990 MHz)

    DCS(1805-1880 MHz)

    GSM QuadTP2

  • 4. TROUBLE SHOOTING

    - 74 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    Set the Phone Rx is ON

    Check TP1 Signal exist ?

    Check TP2 Signal exist ?

    Check RF Switch (M/S)

    Yes

    No

    Change the board

    Check FEM Block Refer to 4.4

    Yes

    No

    2.2nC1001L1001

    2.7n

    L1004

    0.5p

    68

    R1003

    100

    R1004 R1005

    100

    L1005100n

    SW1002

    43

    2

    1ANT COMMON

    G3 G4

    R1002

    2.2K

    R1007

    SW1001

    G1

    ANTG2

    39pC1015

    U1002

    GND12

    VBATT5

    GND10

    27

    GND219

    GND9

    26

    GND320

    GND8

    25

    GND421

    ANT18

    PGND1

    GND522

    GND6

    23GND7

    24

    PGND1341

    PGND1442

    PGND1543

    PGND1644

    HB_IN1

    GND11

    28

    LB_IN3

    VAPC4

    BS2BS1TXEN_

    WCDMA3WCDMA2

    L1002DNI

    L1003DNI

    GSM_HB_TX

    GSM_PA_RAMP0603

    DCS(1710-1785 MHz)PCS(1850-1910 MHz) 10dB Atten

    FEM

    TP1

  • 4. TROUBLE SHOOTING

    - 75 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.7 GPS/WIFI/BT RF Component

    RF Component(GPS)

    Reference Description

    CN1001ANTENNA PAD

    connected to Carrier type antenna

    FL1006 GPS SAW FILTER

    U1007 GPS LNA

    CN1001

    U1007

    FL1006

  • 4. TROUBLE SHOOTING

    - 76 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    RF Component(WIFI)

    Reference Description

    CN9001ANTENNA PAD

    connected to Carrier type antenna

    U9001 BT module

    U9003 WiFi module

    FL9003 FEM

    U9001FL9003

    U9003CN9001

  • 4. TROUBLE SHOOTING

    - 77 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    GPS Signal PATH (main board bottom)

    GPS Rx PATH

    4.8 GPS/WIFI/BT SIGNAL PATH

  • 4. TROUBLE SHOOTING

    - 78 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    WiFi / BT Signal PATH

    WiFi / BT Tx and Rx PATH

    WLAN RXBT TRX

    WLA

    N T

    X

  • 4. TROUBLE SHOOTING

    - 79 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.9 GPS/WIFI/BT Trouble shooting

    4.9.1 A-GPS Block

    TP2

    TP1

    CN

    1001

    FE

    ED

    C1129

    1n

    DNIL1051L1050

    8.2n

    C1097

    3.9n

    U1007

    3

    2

    5

    4

    1R

    F_I

    N

    FIL_OUT

    VDD

    S_D

    GND

    L1048

    3.3n

    L1056

    3.3n

    C1107DNI

    R1017

    12

    L1053

    4.7n

    R1013

    12DNIC1100

    6.8pC1110

    1575.42 MHz

    FL1009

    52

    413G3

    IN OUTG1 G2

    C1099DNI

    C1108DNI

    VREG_RF_2.7V

    18p

    C1104

    0.1u

    C1105

    GPS_MODE GPS_IN

    Near To LNA

    LNA for the GPS

    for contacting to GND

    TP2

    TP1

  • 4. TROUBLE SHOOTING

    - 80 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    Set the phone GPS is ON

    Check TP1About 2.7V? Check power LRC filter soldering

    No

    Yes

    Check TP2About 2.6V? Check SW and NV item

    No

    Yes

    Change the board

  • 4. TROUBLE SHOOTING

    - 81 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.9.2 WLAN/BT/FM Block

    START

    1. Check the Power

    3. Check the Module

    2. Check the Clock

    Component Change

    1

    2

    3

    31

    1

  • 4. TROUBLE SHOOTING

    - 82 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    CN9001

    FEED

    L9011

    1.8nL9012DNI

    C9057

    0.5p

    C9034

    22p

    DNI

    C9031

    C9055

    100p

    C9025

    100p

    C9032

    DNI

    DNI

    C9027

    2.4n

    L9013

    C9033

    DNI

    FL9003

    2400MHz,2500MHz

    13117

    1224

    10986

    51

    3WLAN_RX

    WLAN_TXBT_TRX

    GND1GND2GND3GND4

    TR_SW0TR_SW1TR_SW2

    ANTCPL

    PGND

    C9029

    DNI

    3.9n

    L9010

    C9028

    DNI

    C9026

    DNI

    BT_RF_QCT

    WLAN_SW_[0]WLAN_SW_[1]WLAN_SW_[2]

    WLAN_PWR_DET_IN

    WLAN_RF_RX

    WLAN_RF_TX

    for contacting to GND

    BT/WI-FI FRONT-ENDModule part

    SW0 SW1 SW2

    WiFi Rx-ANT HIGH LOW LOW

    WiFi Tx-ANT LOW HIGH LOW

    BT-ANT LOW LOW HIGH

    ANTENNA SWITCH MODULE LOGIC

    2.2K

    R8008

    2.2K

    R8007

    VREG_MSME_1.8V

    U9001

    334353017205226272545

    5151213

    19

    3221

    55503754

    10414

    24

    31

    57404736

    534258

    515646

    4943

    2928336

    1117218982216443938482341GND2

    GND3

    AGND_FM1

    AGND_FM2

    AGND_FM3

    AGND_FM4

    GND4

    AGND_FM

    AGND_BT1

    AGND_BT2

    AGND_BT3

    AGND_BT4

    AGND_BT5

    AGND_BT6

    AGND_BT7

    GND1SYS_RST_NI2C_SDAI2C_SCL

    FM_HRX_INFM_PRXTX_IO

    FM_I2S_SDFM_I2S_WSFM_I2S_SCK

    BT_PCM_INBT_PCM_CLKSLEEP_CLK

    BT_UART_RXDBT_UART_TXDBT_UART_CTSBT_UART_RTS

    VDD_IO

    VDD_XO_BIAS

    VREG_DIGVREG_ANA

    VDD_LDO_IN

    VDD_FM_1P3_1VDD_FM_1P3_2VDD_FM_1P3_3VDD_FM_1P3_4

    VDD_DIG_1P3VDD_FM_DAC

    VDD_BT_PA

    VDD_BT_1P3_1VDD_BT_1P3_2VDD_BT_1P3_3VDD_BT_1P3_4

    FM_RDS_INT

    SYS_CLK

    FM_LO_L

    FM_LO_R

    BT_PCM_O

    UT

    BT_PCM_SYNC

    BT_CLK_REQ

    BT_ACTIVE

    BT_STATUS

    TX_CONFIRM

    BT_RFIO

    0

    R9004

    C9020

    0.1u

    22p

    C9001

    10n

    C9021

    L9004

    82n

    1MR9006

    C9011

    1u

    C9012

    10n

    C9013

    10p 10n

    C9014

    10p

    C9015 C9018

    10n 10n

    C9019

    +3V_WLAN_WCN

    82nL9003

    1M

    R9001

    47p

    C9005

    VREG_MSME_1.8V

    C9016

    4.7u

    C9017

    4.7u

    68n

    L9002

    SLEEP_CLK

    BT_PCM_OUT

    BT_PCM_OUT

    BT_PCM_IN

    BT_UART_RXBT_UART_TX

    FM_RDS_INT

    FM_L

    FM_R

    BT_PCM_CLK

    BT_PCM_CLK

    BT_PCM_SYNC

    BT_PCM_SYNC

    BT_UART_CTSBT_UART_RTS

    BT_FM_CLK_W

    CN

    FM_ANT

    NFC_WCN_HWI2C_SDANFC_WCN_HWI2C_SCL

    BT_FM_CLK_REQ_W

    CN

    BT_RST_N

    BT_RF_Q

    CT

    BT_ACTIVE

    BT_PRIORITY

    WLAN_ACTIVE

    BT/FM Module : WCN2243

    clos

    e to

    pin

    13

    clos

    e to

    pin

    5

    clos

    e to

    pin

    54

    clos

    e to

    pin

    37

  • 4. TROUBLE SHOOTING

    - 83 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    [Figure] Schematic of WiFi/BT module

    U9003

    63

    33535645

    7184

    75

    82

    28

    1316615

    1423

    112112

    1722

    878041

    2920

    39192625927

    18SLEEP_CLK

    GND_D1DNC1GND_D2GND_D3WLAN_RST_NWLAN_ACTIVE

    BT_PRIORITYBT_ACTIVE

    TCXO_INRF_RXPDET_IN

    PA_ENWLAN_CLK_REQ

    TR_SW_EN_0TR_SW_EN_1TR_SW_EN_2

    SDIO_CMDSDIO_CLK

    SDIO_DATA3SDIO_DATA2SDIO_DATA1SDIO_DATA0

    DNC2

    PLL_EXT_LPF

    GND_A

    RF_TX_DARF_TX_PA

    GND_A1GND_A2GND_A3GND_A4

    REXT

    C9045

    470p

    C9051 1n

    10K

    R9009

    SLEEP_CLK

    WLAN_CLKWLAN_CMD

    WLAN_SDIO[3]WLAN_SDIO[2]WLAN_SDIO[1]WLAN_SDIO[0]

    WLAN_RST_N

    WLAN_CLK_WCN

    WLAN_CLK_REQ_WCN

    BT_ACTIVEBT_PRIORITY

    WLAN_ACTIVE

    WLAN_SW_[0]WLAN_SW_[1]WLAN_SW_[2]

    WLAN_PWR_DET_INWLAN_RF_RX

    WLAN_RF_TX

    Wi-Fi : WCN1314

    C9046

    10u10u

    C9056

    FB9002

    60

    2.2u

    C9042

    C9054

    2.2u

    DNI

    C9047

    C9043

    220n

    C9037

    100n

    0.1u

    C9052

    100p

    C9040

    100n

    C9041

    100n

    C9039

    C9044

    10n

    10n

    C9048

    100p

    C9049 C9050

    100p

    100p

    C9053

    +1V2_WLAN_WCN

    C9030

    10n

    +1V8_WLAN_TCXO

    C9038

    4.7u

    +3V_WLAN_WCN

    VREG_MSME_1.8V

    +1V3_MSM_A3_WCN

    +1V2_MSM_A2_WCN

    240FB9001

    U9003

    7785

    64

    5830

    43

    40425557

    696859

    50836544617372603452

    86

    47373224

    70

    101

    73

    79

    49627654678166

    51

    78

    7435

    4

    2

    8

    38365

    484631

    VDD_CORE1VDD_CORE2VDD_CORE3

    VDD_CORE_AON1VDD_CORE_AON2VDD_CORE_AON3

    VDD_IO

    VDD_FEM

    VDD_SDIO

    VDD_RFA1VDD_RFA2

    VDD_PA

    VDD_TCXO

    VDD_RFA3VDD_RFA4VDD_RFA5VDD_RFA6VDD_RFA7VDD_RFA8VDD_RFA9

    GND_A21

    GND_D1GND_D2

    GND_D3GND_D4

    GND_A2

    GND_D5GND_D6GND_D7GND_D8

    GND_A3

    GND_A4GND_D9GND_A5GND_A6GND_A7GND_A8GND_A9GND_A10GND_A11GND_A12

    GND_A13GND_A14GND_A15

    GND_A16GND_A17GND_A18GND_A19

    GND_A20

    GND_A1GND_A22

    GND_A23

    VDD_RFA10VDD_RFA11

    colse to pin78

    WiFi : WCN 1314

    Wi-Fi : WCN1314

    Wi-Fi : WCN1314

  • 4. TROUBLE SHOOTING

    - 84 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    START

    TP1,2,3 is OK? Check the power blockNo

    Yes

    SDIO ok?UART ok? Module Check

    No

    Yes

    Board Change

    Test point Description

    Test point Net name Description

    TP1 +3V_WLAN_WCN Power for BT/WiFi BB core and WiFi power Amp. (V Batt)

    TP2 VREG_MSME_1.8V Power for BT power Amp.(1.8V)

    TP3 VREG_MSME_1.8V Power for host interface (1.8V)

    TP3

    TP1

    TP2

  • 4. TROUBLE SHOOTING

    - 85 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.10 NFC Component

    Reference Description

    U8001 NFC Chip

    X2001 TCXO

    X2001(TCXO)

    U8001NFC Chip

  • 4. TROUBLE SHOOTING

    - 86 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.10.1 NFC Signal Path

    NFC RF TX

    NFC RF RX

    NFC Signal PATH

    NFC ANT

  • 4. TROUBLE SHOOTING

    - 87 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.10.2 NFC Trouble Shooting

    X2001(TCXO)

    U8001NFC Chip

    C2026(TP1)

    C28020(TP2)

  • 4. TROUBLE SHOOTING

    - 88 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    START

    Check the PowerC8020(TP2)

    Check the ModuleU8001

    Check the ClockC2026(TP2)

    Component Change

  • 4. TROUBLE SHOOTING

    - 89 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    4.11 Power on Trouble shooting

    Power On sequence of P710 is :

    Power key press -> KPD_PWR_N go to low -> PM8029 Power Up -> VREG_MSMC1_1.1V (L4002), VREG_MSMC2_1.1V

    (L4003), VREG_MSME_1.8V (L4004), VREG_P3_2.85V (C4062), VREG_MSMA1_2.6V (C4057), VREG_MSMA2_1.2V (C4053)

    VREG_TCXO_2.85V (C4058) power ON -> Phone booting and PS_HOLD(R4010) go to High

    KB101

    VA102

    100

    R112KPD_PWR_N

    START

    Battery voltage. higher than 3.2V?

    R112(TP1) FPCB go to low when key press?

    Is clock ok? C2027(TP2) : 19.2MHz X4001(TP10) : 32.768KHz

    Change or charging the Battery

    Check soldering of R112

    Change the Main board

    No

    No

    No

    No

    Yes

    Yes

    Yes

    Yes

    VREG_MSMC1_1.1V(TP3),VREG_MSMC2_1.1V(TP4), VREG_MSME_1.8V(TP5) ,VREG_PLL_1.1V(TP6),

    VREG_TCXO_2.85V(TP7), VREG_MSMA1_2.6V(TP8) VREG_MSMA2_1.2V(TP9) power up?

    Re-download sw

    Change the Main board

  • 4. TROUBLE SHOOTING

    - 90 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    PM8029 Power sequence

  • 4. TROUBLE SHOOTING

    - 91 - Copyright 2013 LG Electronics. Inc. All right reserved.Only for training and service purposes

    LGE Internal Use Only

    TP1 : R112 KPD_PWR_N

    TP2 : C2027 TCXO 19.2MHz

    TP3 : L4002 VREG_MSMC1_1.1V

    TP4 : L4003 VREG_MSMC2_1.1V

    TP5 : L4004 VREG_MSME_1.8V

    TP6 : C4054 VREG_PLL_1.1V

    T