ACHIEVING THE BEST University of Aberdeen Mrs Caroline Inglis ~ Mrs Heather Crabb ~ Mrs Joy Wootten ~ Mr Gordon Robertson Embedding a performance management culture and supporting the development needs of research and technical staff within the College of Life Sciences and Medicine
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ACHIEVING THE BESTACHIEVING THE BEST
University of AberdeenMrs Caroline Inglis ~ Mrs Heather Crabb ~ Mrs Joy Wootten ~ Mr Gordon Robertson
Embedding a performance management culture and supporting the development needs of research and technical
staff within the College of Life Sciences and Medicine
Ancient University founded 1495 Fifth oldest University in UK Ranked 137 in the world Most improved UK University 2007 4 Nobel Prizes winners £240M investment programme 3500 staff 13500 students
Aberdeen
UNIVERSITY OF ABERDEEN – ABOUT US
SIXTH CENTURY CAMPAIGN
Aim to raise £150M by 2010
£40M raised in first phase (Oct 04)
New Library is the flagship project
Mathew Hay Medical Training Centre
Olympic Standard Sports facilities
Recruitment of 6th Century Chairs
Student scholarships
UNIVERSITY OF ABERDEEN – ABOUT US
Prof Neva Haites College of Life
Sciences & MedicineStaff = 1132
Prof Bryan MacGregorCollege of Arts
& Social SciencesStaff = 575
Prof Albert RodgerCollege of
Physical SciencesStaff = 318
Mr Steve CannonUniversity
AdministrationStaff = 1175
PRINCIPALProf C Duncan Rice
UNIVERSITY OF ABERDEEN – ABOUT US
COLLEGE OF LIFE SCIENCES & MEDICINE
College of Life Sciences & MedicineCollege of Life Sciences & Medicine
School of Medicine (624)
School of Medicine (624)
School of Biological Sciences (212)
School of Biological Sciences (212)
School of Medical Sciences (206)
School of Medical Sciences (206)
School of Psychology (52)
School of Psychology (52)
Professor Neva Haites
RESEARCH INCOME
02/03 03/04 04/05 05/06 06/07
£35M
£37M
£39M
£41M
£43M
£45M
£47M
..
.
.
.College of Life Sciences & Medicine - Growth in Research Income 2002- 2007
KEY AIMS OF THE PROJECT
1. Development needs – Research and Technical Staff1. Development needs – Research and Technical Staff
2. Links between individual roles and wider objectives2. Links between individual roles and wider objectives
3. Supervisory/management Skills Development3. Supervisory/management Skills Development
4. Support ongoing College initiatives4. Support ongoing College initiatives
Caroline Inglis
KEY PROJECT PERSONNEL
FELLOWSHIPHOLDER
PROJECT MANAGER
HEAD OFCOLLEGE
DIRECTORIAHS
Heather Crabb Prof Neva Haites Prof Phil Hannaford
Mrs Caroline Inglis, Director of HRMrs Joy Wootten, Deputy Director of HRMrs Heather Crabb, Project ManagerMs Gwen Smith, College RegistrarProfessor Phil Hannaford, Director of IAHSDr Peter McGeorge, Head of School of PsychologyMrs Lynne Lumsden, Technical Resources ManagerProfessor Nuala Booth, School of Medical Sciences
Mrs Caroline Inglis, Director of HRMrs Joy Wootten, Deputy Director of HRMrs Heather Crabb, Project ManagerMs Gwen Smith, College RegistrarProfessor Phil Hannaford, Director of IAHSDr Peter McGeorge, Head of School of PsychologyMrs Lynne Lumsden, Technical Resources ManagerProfessor Nuala Booth, School of Medical Sciences
PROJECT BOARD
Mrs Joy Wootten, Deputy Director HRMr Gordon Robertson, Staff DevelopmentMrs Susan McLennan, Staff DevelopmentDr Sharon Gordon, Staff DevelopmentMrs Debbie Dyker, CLMS HR Adviser
Mrs Joy Wootten, Deputy Director HRMr Gordon Robertson, Staff DevelopmentMrs Susan McLennan, Staff DevelopmentDr Sharon Gordon, Staff DevelopmentMrs Debbie Dyker, CLMS HR Adviser
PROJECT SUPPORT
KEY ACHIEVEMENTS
MANAGEMENT HANDBOOK
PI Development Programme
Management Handbook
Competency Framework
Training & Workshops
Skills Matrix
METHODOLOGY
Identification of Key ParticipantsIdentification of Key Participants
Planning PhasePlanning Phase
Communication StrategyCommunication Strategy
Equality and DiversityEquality and Diversity
www.abdn.ac.uk/clsm/achievingthebest
ACHIEVING THE BEST WEBSITE
SKILLS MATRIX FOR TECHNICIANS
THE DRIVER FOR A SKILLS MATRIX
Institute of Medical SciencesInstitute of Medical Sciences
Zoology buildingZoology building
OTHER DRIVERS: New Labs Age profile Framework Professionalism Wide skills set;
Basic Lab Skills Computing Equipment Microbiology Physiology Plant & Soil Zoology
THE DRIVER FOR A SKILLS MATRIX
MATRIX DEVELOPMENT OPTIONS
Institute of Science & Technology
•The Reflective Practitioner •Improving the customer relationship •Working with others •Problem solving •Improving own learning and performance •Make selective use of IT •Operate a computer •Internet and intranets •E-mail •Health and Safety in the workplace •Manage the use of physical resources •Prepare and develop resources to support learning •Create a climate that promotes learning •Monitor your organisation's legal compliance
•The Reflective Practitioner •Improving the customer relationship •Working with others •Problem solving •Improving own learning and performance •Make selective use of IT •Operate a computer •Internet and intranets •E-mail •Health and Safety in the workplace •Manage the use of physical resources •Prepare and develop resources to support learning •Create a climate that promotes learning •Monitor your organisation's legal compliance
•Word processing software •Spreadsheet software •Artwork and imaging software •Database software •Website software •Presentation software •Specialist or bespoke software •IT maintenance for users •IT troubleshooting for users •IT security for users •Contribute to the installation of software •Contribute to the installation of hardware •Contribute to the provision of IT support •Manage the performance of teams & individuals •Contribute to project planning and preparation •Manage the running of projects •Manage the use of financial resources •Enable group learning •Support and advise individual learners
•Word processing software •Spreadsheet software •Artwork and imaging software •Database software •Website software •Presentation software •Specialist or bespoke software •IT maintenance for users •IT troubleshooting for users •IT security for users •Contribute to the installation of software •Contribute to the installation of hardware •Contribute to the provision of IT support •Manage the performance of teams & individuals •Contribute to project planning and preparation •Manage the running of projects •Manage the use of financial resources •Enable group learning •Support and advise individual learners
Core
Optional
MATRIX DEVELOPMENT OPTIONS
SKILLS MATRIX – FINAL DESIGN
1
2
3
Trained and Competent
Training & Development Required
Refresher Required
SKILLS MATRIX – FINAL DESIGN
Self Assessment Peer Reviewed
Individual Profiles
Team Profiles
HEADLINE RESULTS
Overall competence 73% Safety 82% Basic Lab Skills 82% Equipment 61% Computing 48%
GENERIC SKILLS Safety Basic Lab Skills Computing Equipment
SPECIFIC SKILLS Microbiology Physiology Plant & Soil Zoology
Overall competence 34% Zoology 42% Microbiology 39% Physiology 35% Plant & Soil 10%
61%19%
20%
Trained & Competent Training Required Refresher Required
GENERIC SKILLS - EQUIPMENT
HEADLINE RESULTS
GENERIC SKILLS - EQUIPMENTTrained &
CompetentRequire Training
Require Refresher
Balances 13 (100%) 0 0pH Meters 12 (92%) 1 0Microscopes 11 (85%) 1 1Centrifuges 10 (77%) 1 2Spectrophotometers Colorimeters 8 (62%) 3 2Audio visual equipment 5 (38%) 2 6Electrophoresis 4 (31%) 6 3Oscilloscopes 2 (15%) 5 6Total 63 (61%) 19 20
HEADLINE RESULTS
39%
27%
34%
Trained & Competent Training Required Refresher Required
SPECIFIC SKILLS - MICROBIOLOGY
HEADLINE RESULTS
SPECIFIC SKILLS - MICROBIOLOGYTrained &
CompetentRequire Training
Require Refresher
Pouring agar plates 7 (54%) 3 3Staining culture slides 7 (54%) 2 4Sterilization of glassware/ media etc 7 (54%) 2 4Sterile procedures 6 (46%) 3 4Media prep 6 (46%) 3 4Autoclaving 5 (38%) 2 6Use of Laminaflow cabinets 5 (38%) 2 6Culturing of fungi etc 5 (38%) 2 6Basic PCR, DNA techniques. 3 (23%) 8 2Culturing, sexing of Drosophila flies 3 (23%) 8 2Fraction collectors/peristaltic pumps 3 (23%) 3 7Total 57 (40%) 38 48
HEADLINE RESULTS
8282 8282
61614848 4242 3939 3535
1010
Safety BasicLab
Skills
Equipment Computing Zoology Microbiology Physiology Plant & Soil
RELATIVE COMPETENCE
HEADLINE RESULTS
Tra
inin
g P
rio
rity
Category Skill How will this be met?Who can help with
on-the-job training?
Target Date Progress Completion
COMPUTING Statistical methodsCOMPUTING Computerised data capture programsEQUIPMENT ElectrophoresisEQUIPMENT Oscilloscopes
MICROBIOLOGY Basic PCR, DNA techniques.MICROBIOLOGY Culturing, sexing of Drosophila flies
PHYSIOLOGY Electrophysiol equipmentPLANT & SOIL Soil collections
ZOOLOGY Animal identificationZOOLOGY Preservation of specimensZOOLOGY Video, digital photography, data capture, imagingZOOLOGY Culture & maintenance of livestock short term ZOOLOGY Record keepingZOOLOGY Retrieving Museum specimens for demonstrations
BASIC LAB SKILLS Use of gasBASIC LAB SKILLS Gas Cylinders coding & transport
COMPUTING Record keepingMICROBIOLOGY AutoclavingMICROBIOLOGY Use of Laminaflow cabinetsMICROBIOLOGY Sterile procedures MICROBIOLOGY Pouring agar platesMICROBIOLOGY Culturing of fungi etc)MICROBIOLOGY Media prepMICROBIOLOGY Staining culture slidesMICROBIOLOGY Fraction collectors/peristaltic pumpsMICROBIOLOGY Sterilization of glassware/ media etc
PHYSIOLOGY Chart recordersPLANT & SOIL Plant identificationPLANT & SOIL Plant collectionsPLANT & SOIL AnalysersPLANT & SOIL N H O CO2 etcPLANT & SOIL IRGA apparatus
SAFETY Policy SAFETY Emergency procedures
ZOOLOGY Basic histological skillsZOOLOGY Dissection skillsZOOLOGY Use of radiochemicals
RE
QU
IRE
RE
FR
ES
HE
R
TECHNICIAN PERSONAL TRAINING PLAN - NORMAN LITTLE
RE
QU
IRE
TR
AIN
ING
PERSONAL PROFILE & TRAINING PLAN
TEAM PROFILE
OPTIONS FOR UP-SKILLING
SAFETY IN THE LABSAFETY IN THE LAB
BASIC LAB SKILLSBASIC LAB SKILLS
MICROBIOLOGYMICROBIOLOGY
ZOOLOGYZOOLOGY
COMPUTINGCOMPUTING
EQUIPMENTEQUIPMENT
PHYSIOLOGYPHYSIOLOGY
PLANT & SOILPLANT & SOIL
MAIN MENUMAIN MENU
Page ForwardPage Back Go to Main Menu
SAFETY IN THE LAB (Page 1 of 6)SAFETY IN THE LAB (Page 1 of 6)
What you need to know about the law
• Your health, safety and welfare whilst working in the University is protected by law. • The University has a duty to protect you and keep you informed about health and safety. • You have a responsibility to look after yourself and others. • If there is a problem, discuss it with your Line Manager or Safety Adviser
OPTIONS FOR UP-SKILLING
Page ForwardPage Back Go to Main Menu
SAFETY IN THE LAB (Page 2 of 6)SAFETY IN THE LAB (Page 2 of 6)
The University’s general Health & Safety policy can be found at:http://www.abdn.ac.uk/safety/
If you need detailed advice on any aspect of the University’s policy please contact The University’s Health & Safety adviser:Nigel Corby
Where can you get help?
OPTIONS FOR UP-SKILLING
Go ForwardGo Back Go to Main Menu
EQUIPMENTEQUIPMENT
Infra-Red Spectroscopy
OPTIONS FOR UP-SKILLING
OPTIONS FOR UP-SKILLING
SPIN-OFFS & OTHER PROJECTS
SPIN-OFFS & OTHER PROJECTS
SPIN-OFFS & OTHER PROJECTS
Recruitment
SPIN-OFFS & OTHER PROJECTS
ESTABLISHING EXCELLENCE TOGETHER The Context – increase in research Principal Investigator (PI) Programme:
Targeted at new & aspiring PIs Residential event Lunchtime sessions
Links : Delivered in collaboration with Roberts Project Programme discussed at National Level via
ScotHERD & UK via PI Development Programme Middle Management Development programme Investors in People
Challenges: Feedback positive but lower attendance at follow-on
events The Next Steps:
Restructuring to more focused 2 –day event Half day network seminars Embed EET in College development plan
1. GENERIC SKILLS1. GENERIC SKILLS
2. NEW & ASPIRING PIS2. NEW & ASPIRING PIS
3. MORE EXPERIENCED PIs3. MORE EXPERIENCED PIs
4. STRATEGIC LEADERSHIP4. STRATEGIC LEADERSHIP
4 LEVELS OF DEVELOPMENT
PI DEVELOPMENT PROGRAMMEACHIEVING THE BEST
Establishing Excellence TogetherDevelopment Programme for Principal Investigators
Pittodrie House HotelChapel of Garioch Aberdeenshire
CONTENTS
Introduction The University Context Managing People Recruitment and Selection Appraisal Managing Performance Developing Your Team Responsibilities of a PI Health and Safety Managing Finance Managing Research Appendices
University Policies and Procedures Links to further information
MANAGEMENT HANDBOOK
Primarily web-based but also available as a booklet “Easy reference” guide to the key principles Key aim to support excellence by addressing key leadership and management issues
MANAGEMENT HANDBOOK
COMPETENCY FRAMEWORK
Roles - Head of College Head of School Head of Graduate School Experienced Principal
Investigator Principal Investigator
Succession Planning Appraisal Process EET Programme
DELIVERY OF TRAINING & WORKSHOPS
Performance Management Time Management Project Management Handling Difficult Staffing
Situations Successful Recruitment and
Induction Research Finances,
Knowledge Transfer and Spin-Offs
Appraisal
“Thank you for an extremely useful session”
“The workshop will help me with imminent recruitment”
“I appreciated the chance to practice situations and discuss directly with HR staff”
“I now have a clear idea of what I want my staff to achieve”
EVALUATION FEEDBACK
INDUCTION
http://www.abdn.ac.uk/hr/induction/
INDUCTION
MOVING FORWARD
Project principles supported, and will
now become embedded within the College’s research
strategy
Project principles supported, and will
now become embedded within the College’s research
strategy
Willingness of College to sustain and embed EET within their core
staff development plan
Willingness of College to sustain and embed EET within their core
staff development plan
Word of mouth enthusiasm for
development and use of matrix –
extension to wider areas
Word of mouth enthusiasm for
development and use of matrix –
extension to wider areas
Unsolicited enquiries from other Colleges for access to development
activities arising from project
Unsolicited enquiries from other Colleges for access to development
activities arising from project
Sustainability strategy will pay
particular attention to equality and
diversity issues
Sustainability strategy will pay
particular attention to equality and
diversity issues
Development of specific
induction programme for research staff
Development of specific
induction programme for research staff
MONEY WELL SPENT?
Objectives of project achieved
Shared Allocation of Resource; 50/50
Outcomes embedded within CLSM
Spin-offs to other areas
ANY QUESTIONS?ANY QUESTIONS?
University of AberdeenUniversity OfficeKing’s College
Aberdeen AB24 3FXTel: +44 (0) 1224 273692Fax: +44 (0) 1224 272005
Email: [email protected] this presentation from: www.abdn.ac.uk/clsm/achievingthebest