Leveraging Leadership (MGMT 230)

Leveraging    Leadership  

to  Maximize  Business  Success    

Creating Tomorrow’s Leaders. Today.

Chris9na  Wallace  

William  Wallace  

Amelia  Mar9nez  

Pauly  Tighe  

Don  Cur9s  

Leveraging  Diversity  

Organiza9onal  Culture  

Increase  Performance  

Managerial  Control  

Leaders  &  Managers  

Agenda  

       Encourage  your  people  to  be  committed  to  a  project  rather  than  just  be  involved  in  it  

-­‐  Richard  PraJ  

Increase  Performance  

How  to  

?  

Planning  &    SeNng  Expecta9ons  

Measuring  Performance  

Developing    Capacity  to  Perform  

Regular  Performance  Appraisal  

What  have  you    done?  

What  have  you    done?  

Recognizing  and  Rewarding  Performance  

       Leaders  must  be  close  enough  to  relate  to  others,  but  far  enough  ahead  to  mo9vate  them  

 -­‐  John  Maxwell  

What  is  

Organiza9onal  Culture  ?  

Expecta9ons  

Experiences  

Expecta9ons  

Experiences  Philosophy  

Expecta9ons  

Experiences  Philosophy  ANtudes  

Expecta9ons  

Experiences  Philosophy  ANtudes  

 Beliefs  

Expecta9ons  

Experiences  Philosophy  ANtudes  

 Beliefs  

Expecta9ons  

Customs  

Experiences  Philosophy  ANtudes  

 Beliefs  

Interac9ons  

Expecta9ons  

Customs  

Don't  oversimplify  

culture    

Edgar  Schein  MIT  Professor  of  Management    

Don't  label  as  solely  a  human  

resources  aspect  

Edgar  Schein  MIT  Professor  of  Management    

Don't  assume  the  leader  can  manipulate  culture  

Edgar  Schein  MIT  Professor  of  Management    

Don't  assume  that  there  is  a  "correct"  culture  

Edgar  Schein  MIT  Professor  of  Management    

Don't  assume  all  culture  will  impact  

organiza9on  

Edgar  Schein  MIT  Professor  of  Management    

       We  need  diversity  of  thought  in  the  world  to  face  the  new  challenges  

-­‐  Tim  Berners-­‐Lee  

What  is  

?  Diversity  

Diversity  

Demographics  Opinion  

Culture  

of  new  entrants  are  women  

According  to  Work  Diversity  Network,  2004    

According  to  Work  Diversity  Network,  2008    

of  workforce  non-­‐white  

Perspec9ve  

Crea9vity  

Prejudice  Harrassment  

         Managing  is  about  helping  organiza9ons  and  units  to  get  things  done,  which  means  ac9on…  

-­‐  Henry  Mintzberg  

What  is  

?  Managerial  Control  

Managerial  Control  

Market  

Bureaucra9c  

Clan  Employees  share  values  and  goals  of  the  organiza9on  

Rules,  regula9ons,  &  formal  authority  

Pricing  mechanisms  to  regulate  ac9vi9es  

The  Next  Step  

Set  Performance  Standards  

Measure  Performance   Compare  

Stanadards  

Determine  Devia9on  

Meets  Standards  

Take  Correc9ve  Ac9on  

Reinforce  and  Con9nue  Work  

No   Yes  

         Leadership  is  the  capacity  to  translate  vision  into  reality  

-­‐  Warren  Bennis  

Leaders  &    

What  is  the  difference  between  

?  Managers  

Day  to  Day    Opera9ons  

Managers  

Planning  Structure  

Staffing  

Leaders  

Vision  

Drive  

Drive  Mo9va9on  

Drive  Mo9va9on  Integrity  

Self-­‐Confidence  

Drive  Mo9va9on  Integrity  

Self-­‐Confidence  Knowledge  

Drive  Mo9va9on  Integrity  

Dreamers  

Challenge  the  Process  

Feels  like…  

Open  your  

eyes  to  the  world  

Alterna9ve?  

Encourage  people  to  commit  

Leaders  must  mo9vate  

We  need  diversity  

Managing  means  ac9on  

Leadership  is  vision  

Business  Dic9onary.  2013.  Organiza(onal  culture.    Retrieved  from:  hJp://  www.businessdic9onary.com/defini9on/organiza9onal-­‐culture.html  

Ebook  Collec9on.  (2013).  Planning  and  strategic  management.  In  Apollo  Group  (Ed.),              Managing  the  Diverse  Workforce,  Chapter  11    (pp.  380-­‐415).  Phoenix,  AZ:  Apollo                          Group.  

Ebook  Collec9on.  (2013).  Planning  and  strategic  management.  In  Apollo  Group  (Ed.),              Managing  the  Diverse  Workforce,  Chapter  12    (pp.  418-­‐450).  Phoenix,  AZ:  Apollo                          Group.  

Johnston,  K.  (2012).  Leading  a  diverse  workforce.  Retrieved  from  hJp://  smallbusiness.chron.com/leading-­‐diverse-­‐workforce-­‐34292.html    

Llopis,  Glenn.  2011.  “The  Most  Successful  Companies  Embrace  the  Promise  of  their    Culture.”    Retrieved  from:  hJp://www.forbes.com/sites/glennllopis/2011/09/12/the-­‐most-­‐successful-­‐    companies-­‐embrace-­‐the-­‐promise-­‐of-­‐their-­‐culture/  

MacDonald,  L.  (2012).  Advantages  &  disadvantages  of  diverse  workforce  in  an  organiza9on.    Retrieved  from  hJp://smallbusiness.chron.com/advantages-­‐disadvantages-­‐diverse-­‐  workforce-­‐organiza9on-­‐20467.html    

Na9onal  Defense  University.  2013.  Strategic  Leadership  and  Decision  Making:    Organiza(onal    Culture.  Retrieved  from:  hJp://www.au.af.mil/au/awc/awcgate/ndu/  strat-­‐ldr-­‐dm/  pt4ch16.html  

Oasis  (2010).  Oasis  Helps  You  Manage  Your  Employees’  Performance.  Retrieved  from:  hJp://  www.oasisadvantage.com/blog/tag/seNng-­‐employee-­‐expecta9ons  

OPM  (2012)  Performance  Management.  Retrieved  from:  hJp://www.opm.gov/policy-­‐data-­‐  oversight/performance-­‐management/reference-­‐materials/more-­‐topics/effec9ve-­‐  performance-­‐management-­‐doing-­‐what-­‐comes-­‐naturally/  

Richards,  L.  (2012).  What  are  the  elements  of  a  diverse  workforce?.  Retrieved  from  hJp://  smallbusiness.chron.com/elements-­‐diverse-­‐workforce-­‐23610.html