Level II Manual for STA, FORCE MOTORS LTD€¦ · Web view2019. 4. 5. · 5. STA/II/D/02 - Contents List - at Column ISO 9001:2015 /IATF: 16949 Clause No. Clause number changed

Force Motors LtdSupplier Technical Assistance

Taking Suppliers Along With Us

Level II Manual for STA, FORCE MOTORS LTD

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Reviewed By: Revision Date: 01.12.2017

QUALITY POLICY

We at “Force Motors” are committed to manufacture and supply products of superior technology at

competitive price, which will satisfy the customers in totality for performance and reliability.

We will achieve this by effective implementation of a comprehensive Quality Management System and by

continual improvement.

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QUALITY MANUAL[ ISO 9001:2015 / IATF: 16949 ]

DOC NO:STA/II/D/02REV NO: 04ISSUE NO/DT:00/01.12.2017PG. 1 OF 1

CONTENTS LIST

Doc No Description ISO 9001:2015 /IATF: 16949 Clause No.

Rev No.

STA/II/D/01 Manual Identification, Ownership & Authorization -- 00

STA/II/D/02 Contents List -- 04STA/II/D/03 Issue & Rev sheet for level II -- 04STA/II/D/04 Introduction -- 00STA/II/D/05 Scope 4.3 00STA/II/D/06 Controlled Copy Holders list -- 00STA/II/D/07 Abbreviations & Terminology -- 00STA/II/D/08 Organization chart -- 00STA/II/D/09 Responsibility & Authority 5.3 00STA/II/D/12 Communication 7.4 00STA//II/P/01 Procedure for awarding STU Status to FML's

new/existing supplier-Parts through SQIP Program8.4.2.4.1 04

STA//II/P/02 Procedure for PPAP Procurement and Approval 8.3.4.4 01STA/II/P/03 Procedure for Supplier Training 8.4.2.5 01STA/II/P/04 Procedure for approval of Plating supplier/sub-

contractor of supplier 8.4.2.1 01

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DOCNO:STA/II/D/03 REV NO: 04ISSUE NO/DT:00/01.12.2017PG. 1 OF 3

ISSUE & REVISION SHEET FOR LEVEL II

Sr.No. DCN No Date Changed Doc. Ref.1 STA/01 18/01/2018 1. STA/III/D/07 - List of qualified second party auditors is added as a reference at page number 2 of

5 of STA/II/P/01 - Procedure for awarding STU Status to FML's new/existing supplier-Parts through SQIP Program.2. Due to addition of above document STA/III/D/07 as a reference, revision of following document is changed.a) STA/II/P/01 Procedure for awarding STU Status to FML's new/existing supplier-Parts through SQIP Program. Revision number changed from 0 to 01.b) STA/II/D/03 Issue & Rev sheet for level II. Revision number changed from 0 to 01.c) STA/II/D/02 Contents List. Revision number changed from 0 to 01.

2 STA/04 23/03/2018 1. STA/II/D/10 Risk Analysis and Action to Mitigates page removed from level II as per guidance from MR. Office.2. STA/II/D/11 Opportunities and Plan to Achieve removed from level II as per guidance from MR. Office.3. STA/II/D/02 - Contents List - at Column ISO 9001:2015 /IATF: 16949 Clause No. Clause number changed from 8.4.2.1 to 8.4.2.4.1 for STA//II/P01 - Procedure for awarding STU Status to FML's new/existing supplier-Parts through SQIP Program.4. STA/II/D/02 - Contents List - at Column ISO 9001:2015 /IATF: 16949 Clause No. Clause number changed from 8.4.2.1 to 8.4.2.4.1 for STA//II/P01 - Procedure for awarding STU Status to FML's new/existing supplier-Parts through SQIP Program. It is observed during manual review by Mr. Acharya.

Cont’d on page 2.

DOCNO:STA/II/D/03

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REV NO: 04ISSUE NO/DT:00/01.12.2017PG. 2 OF 3

ISSUE & REVISION SHEET FOR LEVEL II

Sr.No. DCN No

Date Changed Doc. Ref.

3 STA/04 23/03/2018 Cont’d form page 1.5. STA/II/D/02 - Contents List - at Column ISO 9001:2015 /IATF: 16949 Clause No. Clause number changed from 8.4.3 to 8.3.4.4 for STA//II/P/02 - Procedure for PPAP Procurement and Approval. It is observed during manual review by Mr. Acharya.6. STA/II/D/05 - Scope - Last word and chronic issue resolution is deleted. It is observed during review of Mr. Acharya so STA DH. Instructed to delete.7. STA/II/D/09 - Responsibility & Authority.To approve relevant QMS documents is added at AUTHORITY of DH. It is numbered as 1 so Sr. # of other authorities are changed. Revision number of following documents revised due to revision in above documents.STA/II/D/02 - Contents List Revision number changed from 1 to 2.STA/II/D/03 - Issue & Rev sheet for level II Revision number changed from 1 to 2.8. STA/II/P/01- Pg 2 of 5 modified for addition of upgradation activity and process audits.Pg 4 of 5 modified risk, opportunity and personnel.

4 STA/08 23/07/2018 1. Following formats revisedSTA/01/16 Revised for Changed for ISO 9001:2015, IATF16949:2016. STA/01/22 Revised for requirements revised - Earlier each sub-question was separated, now it is as per old check sheet.STA/01/23 Revised for - Question # 1 of clause I for ISO 9001:2015, IATF16949:2016, Action require and box for tick mark is removed. Last page and SMP added.STA/01/24 Revised for - Question # 1 of clause I for ISO 9001:2015, IATF16949:2016, Action require and box for tick mark is removed. Last page and SMP added.Due to above change in formats following documents revised.STA/II/D/02 - Contents List of level II and STA/II/D/03 - Issue & Rev. sheet for level II revision number changed from 02 to 03.

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ISSUE & REVISION SHEET FOR LEVEL IISr.No. DCN

NoDate Changed Doc. Ref.

5 STA/11 23/11/2018 Revision number of following documents revised due to change level IV.STA/II/D/02 - Procedure Manual Contents List,STA/II/D/03 - Issue & Rev. Sheet for level II,STA//II/P/01 - Procedure for awarding STU Status to FML's new/existing supplier-Parts through SQIP Program.,Revision number changed from 03 to 04.

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DOCNO:STA/II/D/04REV NO: 00 ISSUE NO/DT:00/01.12.2017PG. 1 OF 1

INTRODUCTION

Supplier Technical Assistance Department of QC Department of Force Motors Ltd was formed to provide

technical support to Force Motors suppliers in fulfilling Quality system requirements.

STA liaises with supplier and in-house teams with an objective of developing the supplier base which maintains

Force Motors' SQIP requirements.

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SCOPE

REF. CL. 4.3

The scope of this manual covers the requirement for Quality Management Systems as per by the international

standard ISO 9001:2015/IATF16949:2016 for STA Department, Quality Control function of Force Motors Ltd.

Supplier Technical Assistance Department of Force Motors Ltd is responsible for establishing, monitoring and

improving Quality Management Systems at Supplier organization through second party audits conducted for

SQIP Program and thereby QMS Recommendation to RI for STU parts. STA additionally is to support suppliers

through upgradation, Training programs for core tools.

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CONTROLLED COPY HOLDER LIST

Sr.No. COPY HOLDER COPY NO REMARKS

1 D.H. STA 01 HARD COPY

2 H.O.D. QC 02 SOFT COPY ON NET WORK

3 MR Office 02 SOFT COPY ON NET WORK

4 D.H. RI 02 SOFT COPY ON NET WORK

5 D.H Purchase 02 SOFT COPY ON NET WORK

6 AMR STA and VQMC 02 SOFT COPY ON NET WORK

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ABBREVIATION TERMINOLOGYADMIN ADMINISTRATIVEADD ANCILLARY DEVELOPMENT DEPARTMENTAIAG AUTO INDUSTRY ACTION GROUPAl ALUMINUMAPQP ADVANCED PRODUCT QUALITY PLANNINGCI CAST IRONCL. CLAUSECP,CPK PROCESS CAPABILITY INDICESDEPT DEPARTMENTDH DIVISIONAL HEADDOC DOCUMENTDT DATEFAMC FUNCTIONALLLY ACTIVITY REVIEW MEETING COMMITTEEFML FORCE MOTORS LTDHOD HEAD OF DEPARTMENTI/P INPUTJMR JOINT MANAGEMENT REPRESENTATIVEKPI KEY PERFORMANCE INDEXLAB LABORATORYLTD LIMITEDM/C MACHINEMR MANAGEMENT REPRESENTATIVEMSA MEASUREMENT SYSTEM ANALYSISNDC NON DISCRIMINATING FACTORSNO NUMBERO/P OUTPUTPG PAGE PPAP PRODUCTION PART APPROVAL PROCESSPR PROCEDUREPSW PART SUBMISSION WARRANTPUR PURCHASEQC QUALITY CONTROLQMS QUALITY MANAGEMENT SYSTEMREF. REFERENCE Approved: Stamp:


R&D RESEARCH AND DEVELOPMENTREQD REQUIREDREV REVISIONRI RECEIPT INSPECTIONSGI SPHERODICAL IRONSIC SECTIONAL IN-CHARGESPC STATISTICAL PROCESS CONTROLSQIP SUPPLIER QUALITY IMPROVEMENT PROGRAMSR SERIALSTA SUPPLIER TECHNICAL ASSISTANCESTU SHIP TO USEVQMC VENDOR QUALITY MANAGEMENT CELLWI WORK INSTRUCTION

Word "shall" in the manual indicates mandatory actions and word "should" indicates recommended action; “may” indicates a permission;”can” indicates a possibility or a capability.

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Organization chart

`

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HODDHSICSICSICSICSICSIC

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RESPONSIBILITY AND AUTHORITY

REF. CL. 5.3

1.0 HOD:

Refer Organizational Roles, Responsibilities and Authorities defined in Apex Manual Part A

1.0 DH

RESPONSIBILITY

1. To define departmental procedures in line with IATF16949:2016

2. To ensure implementation of quality systems as per laid down procedures.

3. To decide and distribute the work to STA members and supervise the work done by them.

4. To Interact with local suppliers during closing meetings wherever needed.

5. To Identify training needs of subordinates & organize the same.

6. To guide and instruct STA members before and after SQIP Audits.

7. To prepare budget plan for SQIP audits.

8. To monitor department KPI.

9. To decide eligible suppliers for STU Program with the support of Quality & Materials.

10. To identify the suppliers for upgradation program.

11. To design Training Module for the given Topic.

12. To update each Training turnout to the stakeholders via email.

AUTHORITY

1. To approve relevant QMS documents.

2. To select and depute STA team member for Audits, reaudits, Upgradation, and chronic issue resolution.

3. To approve PSW's sent for Supplier PPAPs recommended by respective STA.

4. To approve SQIP Audit Plan electronically.

5. To allocate /re-allocate resources in the section.

2.0 SIC

RESPONSIBILITY

1. To Follow the QMS procedures laid down by the department.

2. To follow guidelines given by DH and HOD.

3. To intimate Suppliers about SQIP Audit via email/phone.

4. To follow pre-audit steps.

5. Verification of the Action Plan on the Non Conformities in the SQIP Audit till Qualification of the supplier.

6. To review and recommend PPAPs received from Suppliers for approval by DH as per PPAP Approval

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Communication

REF. CL. : 7.4

The internal and external communications relevant to the department function and QMS is determined including what, when, with whom, how and who will communicate.

What When To whom How By WhomInternal CommunicationQMS implementation As and when any changes

are made in STA manual/ Controlled documents

All the Team members Through department meeting/ email

SIC/DH

Department Orientation When new member joins All the Team members STA Orientation Program SIC/DHIntimation of SQIP Audit of supplier and SQIP audit feedback.

As an when audit is planned

i) Met. Lab. Head (Pune)ii) All Receipt inspection.Iii) Divisional Quality heads (Materials and Quality - Pune and Pithampur).

Email SIC/DH

Ship to use recommendation Supplier is Qualified in SQIP audit

i) Met. Lab. (Pune, Pithampur)ii) All Receipt inspection (Pune and Pithampur)

i) Through E-mail.ii) Message.

SIC/DH

Intimation of Process Audit of supplier


i) Met. Lab. Head (Pune)ii) Respective receipt inspection.Iii) Divisional Quality heads (Materials and Quality - Pune and Pithampur).

Email SIC/DH

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Intimation of plating source/Plating process approval of supplier



Keep copy during audit intimation E-mail to suppliers.

SIC/DH

PPAP requirements As an when PPAP requirement communicated to supplier.



SIC/DH

Training for suppliers As an when Training is planned.



SIC/DH

Non responding suppliers in case of SQIP audit, SQIP audit compliance, Process audit, Quality issue analysis, PPAP compliance, QMS Upgradation, QMS certification expired, etc.

As an when supplier not responds.

Buyers, Materials DH, SCM Head, ADD Head.

Email, Phone, Meeting. SIC/DH

External Communication

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Intimation of SQIP Audit of supplier and SQIP audit feedback.

As an when audit is planned and conducted

Supplier Organization Audited.

E-mail to suppliers. SIC/DH

Intimation of Process Audit of supplier




Intimation of plating source/Plating process approval of supplier




PPAP requirements As an when PPAP requirement communicated to supplier.



Training for suppliers As an when Training is planned.



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TITLE

Procedure for awarding STU Status to FML's new/existing supplier-Parts through SQIP Program

PURPOSE

The purpose of this procedure is to implement SQIP Program for FML's.

Suppliers in view of making them Self Certified.

SCOPE

This covers the suppliers and parts for FML.

REF. CL.

RESPONSIBILITY

The responsibility for implementation of this procedure lies with D.H and the operational responsibility is with

STA.

PROCEDURE

(Refer flow chart in annexure)

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For CI/SGI casting and Al casting please refer STA/01/23 and STA/01/24 respectively. For audit score < 70%, onsite reaudit should be conducted; for audit score>70 % reaudit evaluation will

be done on documentation basis. In case of non responding suppliers / Quality issues with the suppliers / Low or no business prospects /

specific instructions by stakeholders, STU recommendation may be put on hold.

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Selection of Suppliers as per Supplier Selection CriteriaResponsibility- STA/RI/LAB

STA/III/WI/01, STA/00/20,STA/00/21

Monthly Audit Plan Preparation

Responsibility- DH

STA/00/15STA/III/D/07

Collecting data of Quality performance of suppliers from SAP prior to the Audit.

Responsibility- STAIntimation to supplier for SQIP audit with copy to all concerned stakeholders

Responsibility- STA

STA/01/22/23/24

Confirmation of supplier for SQIP audit through emails/phone callsResponsibility- STASQIP Audit at Supplier Manufacturing Facility

Responsibility- STA

STA/01/22/23/24

If Audit Score ≥ 80%

Action Plan submission / supplier upgradation plan

Responsibility- Supplier

STA/01/22/23/24

Action Plan Verification through Re-audit/ documentation review**

Responsibility- STA

STA/01/22/23/24

NO


A

For STU continuation, suppliers recommendation for one year.Responsibility- STA/RI/LAB

B

If Supplier not responded for the audit, Point Closure (Action Plan / Evidences Submission / upgradation) escalate to respective Material Heads and or ADD Head.

Responsibility- STA

Action Plan for reaudit / supplier upgradation program.

NO

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A B

Qualified Supplier STU recommendation of STU parts.Responsibility-Lab

STA/III/WI/03,STA/02/16

STU recommendation by concerned stakeholders.

Responsibility- RI


Extract Data from SAP and prepare files supplier wise.

Responsibility- STA


Files review and approval from MR office and Sr. VP. Corp Quality.

Responsibility- DH / STA

Communication of STU parts to supplier.

Responsibility- STA

Email


List of qualified suppliers .

Responsibility- STA


Conduct Process audit

Responsibility- STA

STA/III/WI/04 STA/00/25

Flag Intimation & request for process audit from RI.

Responsibility- STA

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QUALITY MANUAL GP/00/24DOCNO:STA/II/P/01

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Personnel:

1]Knowledge of QMS.

requirement and Procedures.

2] Knowledge of drawing, tooling,

materials, process & inspection.

Operational knowledge of SAP is

required.

3] Awareness of Manufacturing

processes.

Documents:

(Methods /

Techniques)

Quality Score, Audit

Plan, Check sheet,

Action plan,

Procedure Work

instructions etc.

KPI:

1] Adherence to SQIP Audit

Plan.

2] Number of STU Parts.

3] Number of suppliers

supported for Process

Audits.

4] Number of issues closed

in process audits.

5] Supplier Upgradation

Interface depts.:

1] Materials

2] ADD

3] R/I.

4] VQMC and Suppliers.

5] Material Testing Lab

Risk:Eligible parts will not be in STU thereby increasing load on RI.Suppliers QMS will not be periodically monitored.

Equipment:

1] Computer

2] Printer

Opportunities: 1] Increase no. of STU parts.2] To reduce no. of Quality issues.3] Auditor can be Multi skilled and multi task.4) Feedback to ADD & PurchasePlan: 1] Supplier QMS upgradation.2] Training to suppliers 3] Skill matrix prepared and training needs identified for all STAs. Also during new joining on job training is being given to all the STAs to upgrade there skill to perform multi tasking

Mitigation:1] Yearly and periodic meetings with stakeholders‘ 2] Audit intimation E-mail in advance with copy to stake holders’ 3] Escalation to concern stake holder. 4] Audit re-scheduled (In case of Natural calamites 5] Additional follow up with the supplier for timely renewal of QMS certification.6] Advance intimation and follow up with R/I. 7] Yearly review of SQIP audit checksheet.8] Competency mapping and training/s.9] Supplier QMS upgradation.

Input:

SQIP Audit PlanSQIP Audit continuation +

Awarding STU Status to FML's new/existing supplier-Parts

Output:

Recommendation for STU

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Sr. No.

Process Sub-Process

Responsibility Ref Doc. I/P O/P KPI Review

1 Procedure for awarding STU Status to FML's new/existing supplier-Parts

Pre-audit Steps

STA/RI/LAB STA/01/22STA/01/23STA/01/24STA/00/15, STA/00/20,STA/00/21, STA/02/16,STA/III/WI/01, STA/III/WI/03STA/III/D/07

SQIP Audit Plan

Recommendation for STU

Adherence to SQIP Audit Plan

Review of Audit Plan Monthly FAMC meetings.

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TITLE

Procedure for PPAP Procurement and Approval

PURPOSE

The purpose of this procedure is to establish & procure PPAP’s from Suppliers and approve satisfactory PPAP’s.

SCOPE

This covers the requirement of Production Part Approval Process of components and aggregates of FML.

REF. CL.

RESPONSIBILITY

The responsibility for implementation of this procedure lies with DH operational responsibility is with STA.

PROCEDURE


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List of PPAP Parts

Responsibility- RI / STASTA/III/WI/02

Demanding PPAP's to Suppliers

Responsibility- STA

SAP Data

Training on PPAP if required through Clasroom Trainings and/or Personal reviews with Supplier Team

Responsibility- Trainer / STA

PPAP Submission as per FML requirements based on AIAG's guidelines

Responsibility- Supplier

Is PPAP Submission and PPAP Review as per FML requirements?

STA/III/WI/02

PSW Approval and inform to supplier

Responsibility- STA

STA/III/WI/02

NO

YES

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Personnel:

1] Knowledge of AIAG's latest

guidelines for

PPAP,PFMEA,MSA,SPC.

2] Knowledge of manufacturing

process of the PPAP part

3] Communication skills

Documents: (Methods / Techniques)1] PPAP Guidelines2] Classroom Training 3] Personal Reviews 4]Visits at the Supplier facility.5]AIAG's Latest Manuals for PPAP, MSA, SPC,APQP

KPI:

1] Number of PPAPs

procured

2] Number of

PPAPs approved

Interface depts.:

Materials

ADD

R/I.

VQMC and Suppliers.

Risk:

FML Requirements on the part level

are not fulfilled

Equipment:

1] Projector

2] Computer

3] Laser Pointer

4] Training

reference material

5] Writing

Pads

Opportunities: 1]Robust Process Controls2] Less time for Approval of development PPAPs.

Plan: SQAM to reach to All SuppliersTraining Plan

Mitigation:

1] In SQAM PPAP submission requirements are identified.

2] PPAP Training is being given to the suppliers.

Input:

List of PPAP Parts

PPAP Procurement, Review, correction by suppliers and Approval

Output:

Approved PPAPs




Sr. No.

Process Sub-Process

Responsibility

Ref Doc. I/P O/P KPI Review

1 Procedure for PPAP Procurement and Approval

PPAP formats, Guideline to be send to suppliers

STA/DH AIAG's latest guidelines, SAP Data, STA/III/WI/02

PPAP List, Supplier PPAPs

Approved PSW's

Monthly: Availability: As per STA Dashboard Approvals: As per STA Dashboard

Weekly review: PPAP Status with DH. Periodic review: PPAPs pending for approval for more than 15 days with STADH/SRVPQ/VP Materials. Monthly KPI review: FAMC

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TITLE

Procedure for Supplier Training

PURPOSE

The purpose of this procedure is to extend technical assistance & support to FML’s Suppliers in IATF core quality

tools and to explain SQIP Audit Process for non STU suppliers.

SCOPE

This covers supplier upgradation through Classroom Trainings and Practical Exercises.

REF. CL.

RESPONSIBILITY

The responsibility for implementation of this procedure lies with DH operational responsibility is with Trainer.

PROCEDURE


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Design of Training module, Power Point Presentation Preparation, Multiple choice Quiz

Responsibility- Trainer

Intimation of Training to Suppliers

Responsibility- Trainer / STA

Training on Core tools and Excercise

Responsibility : Trainer and Participants

Training certificate distribution to the participants.

Responsibility : DH

Feedback on training

Responsibility : DHSTA/00/07

Training Data Compilation

Responsibility : Trainer

STA/00/20STA/00/21

Effectiveness to be reviewed duirng SQIP audit

Responsibility : STA

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Personnel:

1] Knowledge of AIAG's latest guidelines for PPAP,PFMEA,MSA,SPC.2] Knowledge of manufacturing process of the PPAP part3] Communication skills

Documents: (Methods / Techniques)1] Power point presentation2] Classroom exercise 3] Evaluation of participants through Quiz4] SQIP Audit Checksheet

KPI:

1] Number of man-

days of Training

2) No of suppliers

covered

Interface depts.:

1] Materials

2] ADD

3] R/I.

4] VQMC and Suppliers.

Risk:Internal Issues1] Non - availability of analysis on the Quality issues.2] Non-availability of PPAP documents.3] Quality issue in supplies.4] No Training compliance.5] In-effective training.External issues1] Incompetent Supplier

Equipment:1] Projector2] Computer 3] Laser Pointer 4] Training reference material 5] Writing Pads 6] Printed Attendance sheets, feedback forms, Quizzes

Opportunities: Core Tools awareness to supplier.

Plan: Review during SQIP audit.

Mitigation:Internal Issues 1] Periodic review of the suppliers under STA.2] Feedback form stake holders.3] Multi disciplinary Trainer.4] Competency mapping of trainer.5] Regional location training.6] Yearly Training plan.7] Advance intimation to Training facilitator. External issues1] Participation of experienced Input:

Participants

from Supplier

Supplier Training Output:

Suppliers

Competent in

Core tools




Sr. No.

Process Sub-Process Responsibility


1 Procedure for Supplier Training

1. Training Topic.2. Supplier Identified for Training

Trainer/DH

Training Module, AIAG's latest guidelines for PPAP, MSA, SPC, APQP, web references for other core tools, STA/00/22, STA/00/23,STA/00/24,STA/00/07,SAT/00/20SAT/00/21

Participants attending the Training

Supplier Participants competent in core tools

As per STA Dashboard

FAMC in every month

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TITLE

Procedure for approval of Plating supplier/sub-contractor of supplier

PURPOSE

The purpose of this procedure is to approve Trivalent plating process of supplier / sub-contractor of supplier for

FML part.

SCOPE

This covers the suppliers and parts for Tractor plant of FML.

REF. CL.

RESPONSIBILITY

The responsibility for implementation of this procedure lies with D.H and the operational responsibility is with

STA.

PROCEDURE


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Selection of Suppliers as per List of approved Plating supplier / Sub-contractor of supplier

Responsibility- STA

STA/00/19

Monthly Audit Plan Preparation

Responsibility- DH

STA/00/15

Intimation to supplier for audit of Plating process with copy to all concerned stake holders

Responsibility- STA

STA/00/26

Confirmation of supplier for SQIP audit through emails/phone calls

Responsibility- STA

Audit of plating process at Supplier Manufacturing Facility

Responsibility- STA

A

23.03.2018

*May be accepted based on Location of supplier, supply scope. etc.

** For audit score < 70%, onsite re-audit should be conducted; for audit score>70 % re-audit evaluation will be done on documentation basis.

Note In case of non responding suppliers / Quality issues with the suppliers / Low or no business prospects / specific instructions by stakeholders, approval may be put on hold.

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A


Action Plan submission

Responsibility: Supplier

STA/00/26

Action Plan Verification through Re-audit/ documentation review**

Responsibility: STA

STA/00/26

If Audit Score ≥ 80% YES

NO

Supplier approval status updation in List of approved Plating supplier / Sub-contractor of supplier.

Responsibility- STA

STA/00/19

Communication of List of approved Plating supplier / Sub-contractor of supplier to concerned stakeholders

Responsibility- DH

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Personnel:

1] Awareness of QMS.

Requirement and Procedures.

2] Awareness of plating

process.

Documents: (Methods / Techniques) Audit Plan, Check sheet, Action plan, procedure, etc.

KPI:

1] Adherence to

Audit plan.

2] Number of

Suppliers.

Interface depts.:

1] Materials

2] ADD

3] R/I.

4] VQMC and Suppliers

Risk:Internal issues1] Audit in-effectiveExternal issues2] Non- approve Plating plant/Source.3] Line stoppage, field failure, and increase in quality issues due to supply of defective parts.

Equipment:

1. Computer

2. Printer

Opportunities: Plating process only through Approved plating source. Plan: Information to the supplier through SQAM.

Mitigation:Internal issues.1] Competency mapping and training/s.External issues1] Yearly and periodic meetings with stakeholders.2] Audit intimation E-mail. Communication to stakeholdersInput:

Plating Audit Plan

Approval of Plating supplier sub-contractor

Output:Approval of Plating process.

23.03.2018




Sr. No. Process Sub-Process

Responsibility


1 Procedure for approval of Plating supplier/sub-contractor of supplier

Pre-audit Steps

STA/RI STA/00/26,STA/00/20,STA/00/21,STA/02/15, STA/00/19

Audit Plan Supplier approval for Plating process.

Adherence to Audit Plan

1. Review of Audit Plan.2. List of approved Plating supplier / Sub-contractor of supplier.

Approved: Stamp:
