Level 5 Diploma in Supply Chain and Operationssfediawards.com › media › Level-5-Diploma-in-Supply... · sustainability and growth of business and the wider community. As the only

©2015SFEDIAwards Page1of101

Level5DiplomainSupplyChainandOperationsManagement

Regulator Ofqual

QualificationReferenceNumber 601/8796/7

QualificationStartDate 1May2016

LastDateforRegistration 30April2021

AvailableAgeRanges

TotalQualificationTime 400hours

GuidedLearning 40hours

Pre-16 x

16-18 x

19+ P

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Copyright©2016SFEDIEnterprisesLtdAllrightsreserved.Thisbookoranyportionthereofmaynotbereproducedorusedinanymannerwhatsoeverwithouttheexpresswrittenpermissionofthepublisher(addressbelow).ApprovedSFEDIAwardscentresandlearnersundertakingaSFEDIAwardsqualificationmayphotocopythisdocumentfreeofchargeand/orincludeaPDFversiononitsintranetwhereitisonlydonesoforthepurposesoftheapproveddeliveryofthisqualification.SFEDIEnterprisesLtdt/aSFEDIAwards53ConiscliffeRoadDarlingtonCountyDurhamDL37EHwww.sfedigroup.comEveryefforthasbeenmadetoensurethattheinformationcontainedinthispublicationistrueandaccurateatthetimeofpublication.However,SFEDIEnterprisest/aSFEDIAwardsstrivestocontinuallydevelopandimproveourqualificationsand,assuch,theremaybeoccassionswherechangesarerequired.SFEDIEnterprisest/aSFEDIAwardsdoesnotacceptliabilityforanylossordamagearisingfromtheuseoftheinformationcontainedwithinthispublication.

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ContentsAboutThisQualification.........................................................................................................................................5AboutSFEDIAwards...............................................................................................................................................8

CustomerFeedback........................................................................................................................................8TheRegulatedQualificationsFramework(RQF)....................................................................................................9

QualificationLevel..........................................................................................................................................9QualificationSize............................................................................................................................................9TotalQualificationTime(TQT).......................................................................................................................9

WhatDoesSFEDIAwardsExpect?.......................................................................................................................10LearnerRegistrationandCertification.........................................................................................................10

HowWeMonitorQualificationDelivery..............................................................................................................11DirectClaimsStatus(DCS)............................................................................................................................11InternalQualityAssurance...........................................................................................................................11Delivery/Assessment....................................................................................................................................12Delivery/Assessment/QualityAssuranceStaffRequirements......................................................................12

AssessmentMethods...........................................................................................................................................13InitialAssessment.........................................................................................................................................13MandatoryAssessmentMethods................................................................................................................13ExpertWitness/WitnessTestimony.............................................................................................................13Observation .............................................................................................................................................13ProductEvidence..........................................................................................................................................13ProfessionalDiscussion................................................................................................................................14RecognitionofPriorLearning.......................................................................................................................14Simulation .............................................................................................................................................14AuthenticationofLearnerEvidence.............................................................................................................14Feedback .............................................................................................................................................15DataProtectionandConfidentiality.............................................................................................................15ProtectionofMinorsinEvidenceCollection................................................................................................15

UnitStructure......................................................................................................................................................16QualificationUnitDetails.....................................................................................................................................17

D/508/4296 OperationsManagementProcesses....................................................................................18L/508/4276 Logistics...............................................................................................................................20T/508/4305 MovementofGoods............................................................................................................22Y/508/4278 TransportManagement......................................................................................................24K/508/4298 ProductionManagement....................................................................................................26M/508/4299 QualityManagement...........................................................................................................28R/508/4280 PurchasingManagement.....................................................................................................30Y/508/4300 PortsandShippingManagement........................................................................................32F/508/4291 Inventory.............................................................................................................................34L/508/4293 Warehousing.......................................................................................................................36R/508/4277 SupplyChainManagement.................................................................................................38K/508/4303 HumanitarianLogistics........................................................................................................40A/508/4290 Business...............................................................................................................................42R/508/4294 Management.......................................................................................................................45A/508/4287 ManagmeentInformationSystems.....................................................................................47F/508/4288 CustomerService.................................................................................................................49

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J/508/4289 ProjectManagmeent...........................................................................................................51J/508/4208 FinanceManagement..........................................................................................................53H/508/4302 HumanResourceManagement...........................................................................................56A/508/4306 RiskManagement................................................................................................................58Y/508/4281 RoadFreightManagment....................................................................................................60Y/508/4328 SeaFreight...........................................................................................................................62F/508/4324 AirFreight............................................................................................................................64M/508/4304 MilitaryLogistics..................................................................................................................66D/508/4282 InternationalFreightManagement.....................................................................................68D/508/4279 InternationalTradeManagement.......................................................................................70F/508/4307 TransportPlanning..............................................................................................................72J/508/4292 MasterSchedulingTechniques............................................................................................74J/508/4325 EnvironmentalIssuesinManufacturing..............................................................................76F/508/4310 ContractinginthePublicSector..........................................................................................78L/508/4309 MarketingforPurchasers....................................................................................................80J/508/4311 TheMachineryofGovernmentandProcurement..............................................................82L/508/4326 InternationalTradeFinance................................................................................................84R/508/4327 InternationalTradeLaw......................................................................................................87Annex .............................................................................................................................................89LearnerRegistrationForm............................................................................................................................90AssessmentPlan...........................................................................................................................................91AssessmentReport.......................................................................................................................................92WitnessTestimonyReport...........................................................................................................................94EvidenceMatrixRecord...............................................................................................................................96SummativeStatement..................................................................................................................................97LearnerStatement.......................................................................................................................................97AssessorStatement......................................................................................................................................97InternalQualityAssuranceSamplingReport................................................................................................98LearnerInterviewRecord...........................................................................................................................100

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AboutThisQualification

Thisqualificationisdesignedtogivelearnersanunderstandingoftheworkingsofsupplychainsandtheprocessesinvolvedinitsoperation.Therearenoformalentryrequirementshowever,inordertobenefitfromundertakingthequalificationlearnersshouldpossesscommunicationskillssufficienttoallowthemtoaddresstheassessmentrequirements.AssessmentshouldbethroughtheproductionofaportfolioofevidencepresentedforassessmentbyasuitablyqualifiedAssessor.Mandatoryassessmentmethods,whereapplicable,canbeseenwithintheindividualunitdetails.Thosewhoundertakethisqualificationmaywishtoundertakefurtherqualificationsatahigherlevelinordertofurtherdeveloptheirknowledgeandskillswithinthewarehousingindustry.

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QualificationOverview

QualificationStructure

1unitfromGroupAandafurther30

creditsfromGroupAorGroupB

AssessorQualificationRequired(pleasecheckdetailsofappropriateAssessorqualificationslaterwithinthisdocument)

No

IQAQualificationRequired(pleasecheckdetailsofappropriateIQAqualificationslaterwithinthisdocument)

No

UnitTitle ReferenceNumber

Mandatory/Optional

UnitLevel

CreditValue

GuidedLearning(hours)

OperationsManagementProcesses D/508/4296 GroupA 5 10 10

Logistics L/508/4276 GroupA 5 10 10

MovementofGoods T/508/4305 GroupA 5 10 10

TransportManagement Y/508/4278 GroupA 5 10 10

ProductionManagement K/508/4298 GroupA 5 10 10

QualityManagement M/508/4299 GroupA 5 10 10

PurchasingManagement R/508/4280 GroupA 5 10 10

PortsandShippingManagement Y/508/4300 GroupA 5 10 10

Inventory F/508/4291 GroupA 5 10 10

Warehousing L/508/4293 GroupA 5 10 10

SupplyChainManagement R/508/4277 GroupA 5 10 10

HumanitarianLogistics K/508/4303 GroupA 5 10 10

Business A/508/4290 GroupB 5 10 10

Management R/508/4294 GroupB 5 10 10

ManagementInformationSystems A/508/4287 GroupB 5 10 10

CustomerService F/508/4288 GroupB 5 10 10

ProjectManagement J/508/4289 GroupB 5 10 10

FinanceManagement J/508/4289 GroupB 5 10 10

HumanResourceManagement H/508/4302 GroupB 5 10 10

RiskManagement A/508/4306 GroupB 5 10 10

RoadFreightManagement Y/508/4281 GroupB 5 10 10

SeaFreight Y/508/4328 GroupB 5 10 10

AirFreight F/508/4324 GroupB 5 10 10

MilitaryLogistics M/508/4304 GroupB 5 10 10

InternationalFreightManagement D/508/4279 GroupB 5 10 10

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InternationalTradeManagement D/508/4279 GroupB 5 10 10

TransportPlanning F/508/4307 GroupB 5 10 10

MasterSchedulingTechniques J/508/4325 GroupB 5 10 10

EnvironmentalIssuesinManufacturing J/508/4292 GroupB 5 10 10

ContractinginthePublicSector F/508/4310 GroupB 5 10 10

MarketingforPurchasers L/508/4309 GroupB 5 10 10

TheMachineryofGovernmentandProcurement J/508/4311 GroupB 5 10 10

InternationalTradeFinance L/508/4326 GroupB 5 10 10

InternationalTradeLaw R/508/4327 GroupB 5 10 10

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AboutSFEDIAwardsSFEDIAwardswasfoundedin2007creatingthefirstdedicatedAwardingOrganisationspecialisinginbusinessenterpriseandbusinesssupport,astandingstillenjoyedtothisdaywithintheUK.OurqualificationsarebuiltontheextensiveresearchthatunderpinstheSFEDI®NationalOccupationalStandardsandtheexpertiseoftheInstituteofEnterpriseandEntrepreneurs,theUK'sonlyprofessionalInstitutededicatedtoenterprise.Withourqualificationshavingbeendesignedtobeflexibletomeetthewiderangeofdemandwithinenterpriselearning,werecognisetheneedsofindustrytodevelopenterprisingandentrepreneurialindividualstosupportthesustainabilityandgrowthofbusinessandthewidercommunity.AstheonlydedicatedUKAwardingOrganisation,SFEDIAwardsdesignsanddevelopsarangeofbespokebusinessenterpriseandbusinesssupportqualificationsthataredeliveredthroughmembersofourbothUKbasedandinternationaldeliverynetwork.Withinthiswealsodevelopandpublishbestpracticematerialsandresourcestosupportthedeliveryofourqualificationstoahighstandardtoensurethatlearnersgainalltheyrequirewheneitherstartingorprogressingtheirenterprisejourney.

CustomerFeedbackWearealwayskeentounderstandlearnersandcentresthoughtsonthecontentofallaspectsofourqualificationsandwelcomefeedback.Thiscanbedonebyemailingusatcustomerservices@sfediawards.comandindicateintheheaderfield,‘CustomerFeedback’.

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TheRegulatedQualificationsFramework(RQF)TheRegulatedQualificationsFramework(RQF)isthevehicleforregulatingqualificationswithinEnglandandvocationalqualificationswithinNorthernIreland.Theframeworkprovidesasingle,simplesystemforcataloguingallqualificationsregulatedbyOfqualbybothlevelandsize.QualificationsontheRegulatedQualificationsFramework(RQF)havebothalevelandasizeallocatedtotheminordertosupportindividualsinmakinganinformedchoiceaboutthemostappropriatequalificationforthem.EachRQFqualificationtitlecontainsthefollowing:ü Thelevelofthequalification(fromentryleveltoLevel8)ü Thesizeofthequalification(Award/Certificate/Diploma)ü DetailsindicatingthecontentofthequalificationEachqualificationhasapublishedstructuresettingoutwhatmustbeachievedbyanindividualinordertodemonstratetheirknowledgeandskillsinordertomeettherequiredstandardaspartofthedeliveryandcertificationprocess.

QualificationLevelThelevelofaqualificationrelatestothecomplexityanddifficultyassociatedwiththedevelopmentoftheknowledgeandskillsofaparticularsubject.QualificationlevelsstartatEntryLevelandthenprogressfromLevel1throughtoLevel8

QualificationSizeThesizeofaqualificationisanindicationofthetotalamountoftimeaqualificationwilltaketocompleteindicatedusingthetermTotalQualificationTime(TQT)QualificationsizesareexpressedusingthetermsAward,CertificateorDiploma

TotalQualificationTime(TQT)TotalQualificationTime(TQT)providesaguideoftheaveragetimeittakestocompleteaqualificationbrokendownintotwotypesofactivity:ü GuidedLearning(GL)-madeupofactivitiescompletedbythelearnerunderthedirectinstructionorsupervision

ofalecturer,supervisorortutorwhetherthroughphysicalpresenceorelectronicmeansprovidedasameasurementoftimeinhours

ü TotalQualificationTime(TQT)-madeupoftheGuidedLearning(GL)plusallothertimetakeninpreparation,studyoranyotherformofparticipationineducationortrainingbutnotunderthedirectsupervisionofalecturer,supervisorortutorprovidedasameasurementoftimeinhours

TQTisanewsystemusedbytheRegulatorandwillbephasedinupto31December2017.

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WhatDoesSFEDIAwardsExpect?ToofferthisqualificationanorganisationisrequiredtoholdSFEDIAwardscentrestatusandalsoapplyforqualificationapproval.ThelatestinformationontheSFEDIAwardswebsitecanbeviewedbyclickinghere.AsweoperateasaregulatedAwardingOrganisationweholdhighregardtothestandardsofprofessionalserviceweprovidetocentresand,inturn,theservicecentresdelivertotheirlearners.Tosupportthisweoperateanumberofpoliciesandprocedurestoensurethatwealwaysoperateinafairandopenmanner.PublishedontheSFEDIAwardswebsitearepoliciesandprocedurescoveringthefollowingareas:

ü Appealsü Complaintsü ContinuousProfessionalDevelopment(CPD)ü CustomerServicePolicyü DirectClaimsStatusü EqualOpportunitiesü Invoicingü QualificationTitlinginMarketingandLogoUsageü MalpracticeandMaladministrationü Privacyü QualityBulletinsü ReasonableAdjustmentsü RecognisedPriorLearningü RegistrationandCertificationü RetentionofRecordsü Whistleblowing

Wearecontinuallyupdatingthepoliciesandproceduresavailabletoviewthroughthewebsitesopleasekeepcheckingbacktomakesureyouhavethelatestinformationavailable.Youcanseethelatestversionsofallofthesepoliciesbyclickinghere.

LearnerRegistrationandCertificationOuronlineregistrationandcertificationsystem,Registr8,allowsyoutoprocessinformationefficientlyandquickly.Youcanregisterandcertificatelearners,producereports,retrieveandviewcustomerinformationandalsoaccessinvoicesandmonitoringreports.LearnersshouldberegisteredwithSFEDIAwardswithin4weeksofcommencingtheprogrammeorqualification.ItistheresponsibilityofthecentretoobtainaUniqueLearnerNumber(ULN),fromtheLearnerRecordsService,andaccuratelyenterthisintotheRegistr8systeminorderthatlearnerachievementscanberecordedontheirPersonalLearningRecord(PLR).SFEDIAwardscentresmustusetheRegistr8systemtoindicatewherealearnerhassuccessfullycompletedthequalificationand/orunitswithinit.WhereacentreholdsDirectClaimsStatus(DCS)certificateswillbeissued,wherethisisnotthecaseanExternalQualityAssurerwillcontactthecentretoarrangesampling.

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HowWeMonitorQualificationDeliveryWeprideourselvesinthecontinuedqualityofthedeliveryofourqualificationsthroughourdeliverynetworkandinordertoensurethatthisismaintainedweconductbothfolderandsystemsmonitoringactivities.WeprovidetwomonitoringactivityreviewsperyearwhereamemberofourMonitoringTeamwillreviewyourorganisation’sactivitiesinordertoprovidefeedbackandsupportonyourqualificationdelivery.IfyouthinkyouneedavisitsimplycontactourCustomerServiceTeamoncustomerservices@sfediawards.comor08452245928andwewillbemorethanhappytodiscussyourrequirementswithyou.Youwillbeprovidedwithareportoncompletionofthemonitoringactivityfeedingbackonyourorganisation’scurrentperformanceagainsttheSFEDIAwardsCorePrinciplesandplanningactivitiestohelpsupportcontinuousimprovementandthesharingofbestpractice.Inordertoinformfuturemonitoringactivities,SFEDIAwardsmakesuseofariskratingsystemthatprovidesanorganisationwitharatingdeterminedbythefindingsofmonitoringactivities.SFEDIAwardsalsoconductsadditionalmonitoringactivitiesinordertoprovidesupportandensurethecontinuedqualityofthedeliveryofourqualificationsincluding:

ü CustomerSatisfactionSurveysü MysteryShoppingü QualificationConsultationsandReviewsü ThematicReviewsEachoftheseallowsustoensurethatthequalificationsweprovideandthewaytheyareprovidedcontinuestosupportthedevelopmentoftheenterpriseskillsagendaandatrulyentrepreneurialcommunity.

DirectClaimsStatus(DCS)WeoperateasystemcalledDirectClaimsStatus(DCS)providingyouwiththeabilitytocertificatelearners'achievementswithouttheneedforexternalmonitoringactivitytakingplacefirst.Itisawardedatqualificationlevelandnotcentrelevelandcanbeawardedandremoveddependentontheconsistency,qualityandintegrityofthequalificationdeliverywithinthecentre.WhereacentreholdsDCSamonitoringofficerfromSFEDIAwardswillsampleaselectionofthefoldersworkedonandcompletedsincethelastexternalmonitoringactivity.WhereacentredoesnotholdDCSforaqualificationitwillrequireanexternalmonitoringactivitytotakeplacepriortobeingabletogaincertificationforlearners.

InternalQualityAssuranceInternalQualityAssurancewillbecompletedbytheSFEDIAwardscentreandinvolvessamplingoflearners’documentsandassessmentdecisionstoensurestandardisationacrossDelivery/AssessmentstaffandconsistencyandfairnessofassessmentfollowingAwardingOrganisationrequirements.SFEDIAwardsprovidesqualityassurancedocumentationthatcanbeusedbythecentreforrecordingqualityassurancedecisions.Wehaveprovidedtemplateswhichcanbeusedwithintheannexofthisdocumentoralternativelythey,andothertemplates,canbeaccessedontheSFEDIAwardswebsite.Thesedocumentsareprovided

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forthecentretousebut,ifthecentrewishestodeveloptheirownrecordingmaterial,theminimumrequirementsmustbemettoensurequalityassurancepracticesarenotdisadvantaged.MinimumrequirementscanbeaccessedontheSFEDIAwardswebsite.

Delivery/AssessmentSFEDIAwardscentrestaffshouldworkwithlearnerstoensuretheyunderstandthenatureofthequalificationandassessmentapproach.Bothcentrestaffandthelearnershouldagreeatthebeginningoftheassessmentjourneyhowtheassessmentwillbeundertakenandwhateachcanexpectfromtheother,includingarrangingtimesanddatesforlearningandassessmentactivityandsupport.TheDelivery/Assessmentstaffwillfollowtheprinciplesofplan,judgeandfeedbackasdescribedwithinprofessionalstandards.SFEDIAwardsprovidesassessmentdocumentationthatcanbeusedbythecentreforrecordingtheplanning,judgingandfeedingbackofassessments.Wehaveprovidedtemplateswhichcanbeusedwithintheannexofthisdocumentoralternativelythey,andothertemplates,canbeaccessedontheSFEDIAwardswebsite.Thesedocumentsareprovidedforthecentretousebut,ifthecentrewishestodeveloptheirownrecordingmaterial,theminimumrequirementsmustbemettoensureassessmentpracticesarenotdisadvantaged.MinimumrequirementscanbeaccessedontheSFEDIAwardswebsite.

Delivery/Assessment/QualityAssuranceStaffRequirementsThereisnorequirementforDelivery/AssessmentorInternalQualityAssurancestafftoholdtheAssessmentorInternalQualityAssurancequalification.Itisrecommendedthat,asbestpractice,staffshouldbeworkingtowardstheseoralreadyachievedtheappropriatequalification.Ifthecentredecidestousenonequalifiedtutors/trainers/linemanagersforthedeliveryorqualityassuranceofaqualification,priorapprovalmustbesoughtfromSFEDIAwards.

Ifyouwishtoaccesspublicfundingforthedeliveryofqualifications,pleaserefertoyourfundingagencyfordeliverystaffqualificationrequirements.

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AssessmentMethodsThefollowingprovidesexamplesandexplanationsofthemostcommonformsofassessmentmethods.Othermethodscanbeusedbycentrestoenablelearnerstodemonstratetheymeetthestandardsasdetailedwithintheunits.

InitialAssessmentCentresshouldcompleteaninitialassessmentwithlearnerspriortothecommencementofthequalificationtoensurethatthesubjectmatterandlevelofthequalificationisthemostappropriatetomeettheirneeds.Thisinitialassessmentshouldalsoformpartoftheplanningprocesssothatthemostappropriatemethodsofassessmentarechosentosuitthelearnerandtheirlearningenvironmentwhilstalsomeetinganymandatoryassessmentmethodsthequalificationmaycontain.

MandatoryAssessmentMethodsSomeunitsmayrequiremandatoryformsofassessmenttobecompleted.SFEDIAwardswillmakenoteineachunitwhethermandatoryassessmentmethodsapply.Ifitstatesthattherearenomandatoryassessmentmethods,asuggestionofthetypesofassessmentsthatcouldbeusedwillbeprovided.

ExpertWitness/WitnessTestimonyTheseareprovidedbyexternalpeopleastheDelivery/Assessmentstaffcannotpossiblybepresentatalltimeswhenalearnercompletesataskthatcouldbeusedasevidence.Thetestimonywillbeexpectedtodetailwhoandwhattheactivityentailedandwheretheactivitytookplace.Atemplateforthecollectionofawitnesstestimonyhasbeenprovidedlaterwithinthisdocument.

ObservationThisisarecordedreportofanobservedactivitytoshowwhoandwhattheactivityentailedandwheretheactivitytookplace.ItisnormallyrecordedbytheDelivery/Assessmentstaffandshouldbeplannedfor.Onoccasionstheopportunitymayariseforanaturallyoccurringobservationbutthismustnotbeseenascommonpractice.Atemplateforthecollectionofanobservationhasbeenprovidedlaterwithinthisdocument.

ProductEvidenceThisisaworkproduct,forexamplealetterorresearch,thathasbeenproducedwhichcansupporttheevidencingofperformance.Whenusingthisformofevidenceitisimportanttoensurethatconfidentialityisadheredtoandnoinformationisprovidedthatmaycompromisethis.Itmaybeappropriatetoreferencethelocationofproductevidencewithinaprofessionaldiscussionsothat,ifthequalityassurerwishestoviewit,thentheycanrequestacopy.Atemplateforthecollectionofproductevidencehasbeenprovidedlaterwithinthisdocument.

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ProfessionalDiscussionThisisarecordedreportofadiscussionbetweenthelearnerandtheDelivery/Assessmentstaffandshouldgiverealexamples,wherepossible,ofactivitycompleted.ItisnormallyrecordedbytheDelivery/Assessmentstaffandshouldbeplannedfor.AProfessionalDiscussionisnotaquestionandanswerssessionandshouldbeledbythelearner.Atemplateforthecollectionofaprofessionaldiscussionhasbeenprovidedlaterwithinthisdocument.

RecognitionofPriorLearningPriorLearningcanformpartoftheassessmentprocesswherethelearnerisabletodemonstratethattheymeettheassessmentrequirementsforaunitthroughknowledge,understandingorskillsthattheyalreadypossess.Inthisinstancethelearnermustprovideevidencetoshowthattheassessmentcriteriahavebeenmet.TheAssessorwillmakeaprofessionaljudgementabouttheevidencepresented,whichcouldbeinavarietyofforms,including,astatementorprofessionaldiscussiontoexplainwhatprioractivityhastakenplaceandhowthislinkstothestandardstobeachieved.TheassessmentprocessforRecognitionofPriorLearningshouldberigorous,reliableandfair.ForfulldetailsofhowrecognitionofpriorlearningcanbeusedwithinSFEDIAwardsqualificationspleaseseetheSFEDIAwardswebsite.

SimulationInexceptionalcircumstancesevidencefromsimulationcanbeusedtocomplementtheprimaryevidencedrawnfrombusinessenterpriseactivities.Simulationshouldonlyoccurwhere:ü Thecandidatewouldotherwisebeprecludedfromprovidingthenecessaryevidencefordemonstratingtheymet

therequirementsofthestandardsbecauseofthenatureoftheirbusinessorbusinessidea

Simulatedactivitiesshouldmatchascloselyaspossiblethosethatoccurinarealbusinessenvironment.Thisisparticularlyimportantwheretheseactivitiesandtheiroutcomesarebeingassessedtoprovideevidencetodemonstratethecandidateismeetingtherequirementsofthestandards.Ifsimulationistobeused,prioragreementastothearrangementsmustbesoughtfromSFEDIAwardspriortotheassessmenttakingplace.

Activitiesshouldtakeplaceinarealisticworkingenvironmentthat:

ü Isbasedonbusinessenterpriseactivities,events,challengesandmarketsü Includesacomprehensiverangeofdemands,activities,constraintsandchallengestypicalofthosethatwouldbe

metinrealabusinessenterpriseü Givescandidatesaccesstofacilities,adviceandsupportthatwouldbenormalforthebusinessenterprise

activity,eventortypeofchallengerepresentedü Placescandidatesunderpressuresoftime,resourcesandaccesstosupportthatwouldbenormalinabusiness

enterpriseü Isorganisedandmanagedaswouldarealbusinessenterprisesituationü Issubjecttonormalworkplacecontrolsregardinghealthandsafety,equalopportunities,andcodesofconduct

AuthenticationofLearnerEvidence

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CentresmusthaveknowledgeandcertaintythatallassessmentsundertakenareentirelytheworkofthelearnerbeingassessedandastatementofauthenticitysignedbythelearnerandAssessormustbepresentwithintheportfolio.Atemplatetorecordthisstatementhasbeenprovidedlaterwithinthisdocument.

FeedbackFeedbackmustbeprovidedtothelearnerforeachassessmentcarriedoutandrecordedontheassessmentdocumentationandshouldfeedintobothassessmentplanningandthecompletionofprogressreviews.Thefeedbackshouldprovidethelearnerwithinformationrelatingto:ü Whethertheplannedassessmenthasbeencompletedü Thequalityoftheassessmentcompletedü Whathasbeencoveredwithinthestandardsü WhatisrequiredtobecompletedtomovethequalificationforwardTemplatestosupporttheplanningandfeedbackfunctionshavebeenprovidedlaterwithinthisdocument.

DataProtectionandConfidentialityManyofthepotentialassessmentmethodsthatcouldbeusedinordertosupportthedeliveryofaqualificationmayleadtotheinadvertentcollectionofdataandconfidentialinformation,forexamplewhereapieceofproductevidencehasbeengathered.Intheseinstancesboththelearnerandthecentreshouldtakeallreasonablestepstoensurethatdataprotectionandconfidentialitylegislationandpoliciesarefollowedanddatathatshouldnotbereleasedwithinthepublicdomainisprotected.

ProtectionofMinorsinEvidenceCollectionWherevideoorphotographyisusedinordertocollectevidenceforthecompletionofaqualification,careshouldbetakenwhereminors(thoseunder18)areincludedwithin.Boththelearnerandthecentrehaveresponsibilityforensuringchildprotectionlegislationandpoliciesarefollowedandthatminorsarenotputatrisk.Ifaminorisincludedwithinvideoand/orphotographicevidenceitistheresponsibilityofthecentretoinformthelearnerof:ü Therequirementtoobtainthepermissionfromtheminor’sparentorguardianpriortocollectingtheevidenceü Thepurposeoftherestrictionsthatareinplacewhenmakinguseofvideoand/orphotographicevidenceü Therequirementtoretainevidenceforthepurposeofqualityassuranceandthetimeframethatevidencewillbe

retainedü Therequirementtostorevideoand/orphotographicevidencesecurelyü Theassociatedchildprotectionlegislation

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UnitStructureThefollowingdemonstratesthestructureofunitswithinSFEDIAwardsqualifications:UnitReferenceNumber UnitTitleUnitStatus ThiswillshowwhethertheunitismandatoryoroptionalUnitLevel LevelallocatedtotheunitontheRQFunitdatabankCreditValue CreditvalueassignedtotheunitGuidedLearning Learninghoursrequiredtocompletetheunitundertheguidanceofalecturer,

supervisorortutorwhetherthroughphysicalpresenceorelectronicmeansUnitOverviewandMainOutcomesThiswillprovideyouwiththerationalefortheunitandtheknowledgeandskillsthelearnerwilldevelopbyundertakingtheunit.AssessmentandGradingofThisUnitThiswillprovideyouwiththegradingstructurefortheunitandalsowilllistthemandatoryand/orsuggestedassessmentmethodsforuseinthecompletionoftheunit.

UnitContentThiswillprovideyouwiththelearningoutcomesandassessmentcriteriathatthelearnermustprovideevidenceforinordertocompletetheunit.

LearningOutcome-Thelearnerwill: AssessmentCriterion-Thelearnercan:

Thisshowswhatthelearnerneedstoknow,understandordo

Thissetsoutthecriteriathelearnermustmeetandprovideevidenceagainstinordertocompletetheunit

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QualificationUnitDetailsThispageisleftintentionallyblankThefollowingpagescontaintheunitsthatarecontainedwithinthisqualification

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D/508/4296 OperationsManagementProcesses

UnitStatus GroupAUnitLevel 5CreditValue 10UnitLearninghours 10AssessmentandGradingofThisUnitThisunitisgradedonapassorfailbasisandthelearnermustdemonstrateevidenceagainstallofthelistedassessmentcriteriainordertoachievethisunit.Thefollowingprovidesexamplesofassessmentmethodsthatcouldbeusedtogenerateevidenceforthisunit.Thislistisnotanexhaustivelistandothermethodscanbeusedbythecentre.ü Productevidenceü Learnerstatement/casestudyü Pre-approvedworksheetsü Professionaldiscussionü Recognitionofpriorachievementü Recognitionofpriorlearningü Witnesstestimony

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UnitContent

LO1 AC1.1 AC1.2

Understandtheroleofoperationsandoperationsmanagementwithinbusiness

Describetherolesandresponsibilitiesofoperationsmanagerswithindifferentorganisationalcontexts

Discusshowoperationsmanagementsupportsbusiness

LO2 AC2.1 AC2.2 AC2.3

Understandthedesignofoperationsprocessesaswellasthedesignoftheproductsandservicesthatorganisationsproduce

Discusstheobjectivesanddesignofoperationprocesses

Analysetheinterconnectedrelationshipbetweenoperationandsupplynetworks

Describetherangeofprocesstechnologies,itsadvantagesandconstraintsitmightimposeontheoperation

LO3 AC3.1 AC3.2

Understandthecorrelationbetweenoperationsmanagementandstrategicplanning

Describethelinksbetweenstrategyandoperationalperformancetargets

Discusswhytheremaybetensionbetweendifferentperformancetargets

LO4 AC4.1 AC4.2

Understandhowoperationsimprovementtechniquescouldenhancecompetitiveadvantageinbusiness

Explaintheuseofthevaluechainasaplatformforidentifyingcompetitiveadvantage

Discusstheroleofstandardsettingbodiesinqualityimprovement

LO5 AC5.1

Understandthekeychallengesforanorganisation

Explainthekeychallengesforanorganisationandtheroleofoperationsmanagementindealingwiththese

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L/508/4276 Logistics

UnitStatus GroupAUnitLevel 5 CreditValue 10UnitLearninghours 10AssessmentandGradingofThisUnitThisunitisgradedonapassorfailbasisandthelearnermustdemonstrateevidenceagainstallofthelistedassessmentcriteriainordertoachievethisunit.Thefollowingprovidesexamplesofassessmentmethodsthatcouldbeusedtogenerateevidenceforthisunit.Thislistisnotanexhaustivelistandothermethodscanbeusedbythecentre.ü Productevidenceü Learnerstatement/casestudyü Pre-approvedworksheetsü Professionaldiscussionü Recognitionofpriorachievementü Recognitionofpriorlearningü Witnesstestimony

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UnitContent

LO1 AC1.1 AC1.2 AC1.3

Understandtheprinciplesbehindlogisticsrequirementsofasupplychain

Discusshowlogisticsoperationsarematchedtocustomerrequirements

Explainthechangesanddevelopmentstosupplychainsthatcouldaffectlogisticsoperations

Discusstherelevantlegislationandregulationsthatapplytologisticsoperationswithinowncountry

LO2 AC2.1 AC2.2 AC2.3

Understandhowtoschedulelogisticsoperationstomeetcustomers’needs

Discussschedulingmethodologyandtoolsusedinrelationtoorganisationalprocedures

Describethefactorsandrisksthataffectlogisticsscheduling

Explaintheplanningprocessoflogisticsoperationstoensurethatthesupplychaincontinuestofunction

LO3 AC3.1 AC3.2 AC3

Understandhowtooptimisetheuseoflogisticsoperations

Describethefactorsthataffecttheavailabilityanddemandforlogisticsresources

Describetherelevantfactorsaffectingtheuseoflogisticsresources

Discusswaysofimprovingordevelopinglogisticsresourcesusedinlogisticsoperations

LO4 AC4.1 AC2

Understandtherangeoftransportmodesandtheirusagewithinlogisticsoperations

Discussthemaintransportmodesandtransportationroutesusedforthemovementofgoods

Explainthefactorsthataffectthetransportationofsuppliesinrelationtocustomerrequirementsandoperationalrestraints

LO5 AC5.1 AC5.2 AC5.3 AC5.4

Understandtheuseoftechnologyandtheimportanceofqualitywithinlogisticsoperations

Describetheefficiencyandeffectivenessoftechnologyusedwithlogisticsoperations

Discussthewaysinwhichtechnologyhasimprovedlogisticsoperations

Analyseissuesarisingfromtheuseoftechnologyinlogisticsoperations

Explainthedifferentimprovementmethodologyusedforimprovingthequalityoflogisticsoperations

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T/508/4305 MovementofGoods


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UnitContent

LO1 AC1.1 AC1.2

Understandtheprinciplesandpracticesinrelationtothemovementofgoods

Identifytheprinciplesoflogisticsinrelationtothemovementofgoods

Explainthecharacteristicsofthemainmodesoftransportusedinthemovementofgoodsandtheirinfrastructurerequirements

LO2 AC2.1 AC2.2 AC2.3

Understandhowthecharacteristicsofgoodsimpactontheirhandling

Describethecharacteristicsofdifferenttypesofgoodsaswellastheimpactontheirhandling

Describethesafetyandsecurityimplicationsrelatingtothedifferenttypesofgoods

Describethemethodsofunitisationfordifferenttypesofconsignments

LO3 AC3.1 AC3.2 AC3.3

Understandtheconsiderationsthatinfluencetheflowofgoods

Describetheplanningofloadstomatchthevariablepatternsofdemandandsupply

Explainthedifferentsourcesanddestinationsofgoodsinordertoensuretheappropriateuseofresources

Describetheplanningandschedulingoffreighttransitsusingappropriatethirdpartylogisticsproviders

Page24of101

Y/508/4278 TransportManagement


Page25of101

UnitContent

LO1 AC1.1 AC1.2

Understandthenatureandpurposeoftransportplanning

Discussthedemandfortheuseoftransport

Explaintheissuesassociatedwithaccessandmobility

LO2 AC2.1 AC2.2

Understandhowhistoricaldevelopmentsandmorerecenttrendsinlanduseaffecttransportplanning

Explainthehistoricaldevelopmentsinlanduse

Analysehowthedevelopmentsinlandusehaveaffectedtransportplanningwithinowncountry

LO3 AC3.1 AC3.2 AC3.3

Understandhowtheprinciplesofsustainabilityareappliedtotransportplanning

Discusstherelationsbetweentransportandlandusefroman:1Economic2Social3Technical4Environmentalperspective

Describethedifferentstagesoftransportplanning

Describehowtodevelopandimplementafourstagetransportplan

LO4 AC4.1 AC4.2 AC4.3

Understandthecurrenttrendsandcausesfortransportdemand

Discusstheissuesthatimpactonthedemandfortransport

Describethepasttrendsintransportdemandandhowthesecanbeusedtoprojectfutureforecastfordemand

Describehowtodevelopstrategieswhichtakefutureforecastsintoconsideration

LO5 AC5.1 AC5.2 AC5.3

Understandissueswiththemovementoffreight

Explainthedifferentaspectsoftransportinrelationtofreightandurbantransportation

Describethelinkbetweensustainabletransportmanagementandsustainabletransportpolicy

Analysetheconventionalandemergingissuesintransportmanagement

Page26of101

K/508/4298 ProductionManagement


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UnitContent

LO1 AC1.1 AC1.2 AC1.3

Understandthecomponentsofproductionplanningandevaluateitsfunctionwithinasupplychain

Describetheproductionplanningcycle

Explaincostsandlevelsofservicetoincreaseprofitability

Evaluatethefunctionofproductioninrelationtoasupplychain

LO2 AC2.1 AC2.2 AC2.3

Understandtheinter-relationshipsbetweenproductionplanning,salesplanningandforecasting

Discusshowsalesplanningrequirementscouldbeincorporatedintotheproductionplan

Analysethedemandmanagementprocesses

Analysetwodifferentforecastingtechniquesandjustifytheselectionofoneforuse

LO3 AC3.1 AC3.2 AC3.3

UnderstandtheterminologyassociatedwithMasterSchedulingandbasicschedulingconcepts

DescribehowtogenerateaMasterProductionSchedule

DescribetheprinciplesandmanagementofRoughCutCapacityPlanning(RCCP)

ExplainthedutiesofProductionControlinrelationtoproductionscheduling

LO4 AC4.1 AC4.2

Understandhowmanufacturingandcontrolsystemshavedevelopedhistorically

Explainmoderndayprinciplesofplanningagainstbasicprinciples

Discusstheefficiencyoftwodifferentproductionplanningsystems

LO5 AC5.1 AC5.2 AC5.3 AC5.4 AC5.5

Understandavarietyofmeasurestoimproveproductionplanningperformance

Describethedevelopmentofbenchmarkingandbenchmarkingtechniques.

Explaintwoqualityimprovementmodelsandjustifytheselectionofonemodelforuse

Explainavailableoptionsforimprovingproductplanningperformance

Describetheperformancemeasuresforuseinproductionplanningperformanceimprovement

Explaintheprimarysourcesofwasteandthewaystoeradicateorreduceit

Page28of101

M/508/4299 QualityManagement


Page29of101

UnitContent

LO1 AC1.1 AC1.2

Understandtherangeofqualitymanagementsystemsappropriateforuseinbusiness

Explainqualitydefinitionsusedwithinbusiness

Describethreedifferentqualitymanagementsystemsandjustifytheselectionofoneforuse

LO2 AC2.1

Understandtheadvantagesofanorganisationhavingaqualitymanagementsysteminplace

Discussthebenefitsandtheimpactofoperatingaqualitymanagementsystem

LO3 AC3.1 AC3.2

Understandthetoolsandtechniquestomanagequality

Explainthreequalitycontroltoolsandtechniques,usingexampleswhereappropriate

Analysetwoqualitycontroltoolsandtechniquesandjustifytheselectionofoneforuse

LO4 AC4.1 AC4.2

Understandhowtoemployqualitymanagementtoolsandtechniquestoimproveorganisationalperformance

Explainqualitymethodsinrelationtocontinuousimprovementwithinanorganisation

Discussthewaysinwhichinformationrelatingtoqualitymanagementiscommunicatedwithinanorganisation

Page30of101

R/508/4280 PurchasingManagement


Page31of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3 AC1.4

Understandthekeyrolesandfocusofmanagementwithinpurchasing

Describethekeyrolesandmainfocusofmanagementwithinpurchasing

Describethestagesofthepurchasingcycle

Discusstheexternalsuppliermarketandthefactorswhichimpactsourcingandprocurement

Analysetheinfluenceandpowerthatstakeholderscanhaveonanorganisation

LO2 AC2.1 AC2.2

Understandtheimpactoflegislationuponthepurchasingfunction

Explaincontractlawandtheeffectsofbreachofcontractuponabusinessinowncountry

Discusshowconsumerlawwithinowncountryimpactsonthepurchasingfunction

LO3 AC3.1 AC3.2 AC3.3 AC3.4

Understandtheimportanceofbuildingandsustainingcollaborativeworkingrelationshipswithsuppliers

Explainthestrategiesformanagingandmaintainingcollaborativesupplierrelationships

Discussthemethodsfortheeffectiveappraisalofsuppliers

Describetherisksandbarriersthatcouldexistwhendevelopingsupplierrelationships

Explainthesupplierrelationshipspectrumandapplyittoanorganisationcontext

LO4 AC4.1 AC4.2

Understandhoweffectivenegotiationskillscontributetosuccessfulpurchasingmanagement

Describetoolsandtechniquesusedforeffectivenegotiating

Describetheissuestobeconsideredwhenundertakingnegotiationwithsuppliers

Page32of101

Y/508/4300 PortsandShippingManagement


Page33of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3 AC1.4

Understandtheimportanceofshippingandinternationaltrade

ExplainthereasonswhythereisaneedanddemandforshippingandInternationaltrade

Describewhatismeantbyashippingsystem,givingexampleswhereappropriate

ExplainthedifferencesbetweenTrampandLinearMarkets

Describeinternationaltradepatternsandtwomaininternationalmaritimepassages

LO2 AC2.1 AC2.2

Understandhowbusinessstrategyinshippingcontributestogrowth

Explaincorporate,businessandfinancialstrategiesforshipping

Discusstheoperationaleffectivenessandcompetitivestrategyinshipping

LO3 AC3.1 AC3.2 AC3.3

Understandportoperationsandeffectivecontainerterminalmanagement

DescribethekeyContainerPortterminalfacilitiesandinfrastructure

Describetheprocessesandphysicalflowsinthecontainertransportchain

Explaintheimportanceofcontainerterminalperformance

LO4 AC4.1 AC4.2

Understandtheconceptofagileportsandthekeycharacteristic

Describethecharacteristicsofanagileport

Explaintheimplementationmodelforcreatinganagileport

LO5 AC5.1 AC5.2

Understandportdevelopment,theoperatingenvironmentandevolutionofaport

Explainthedifferences(inaPortoperatingcontext)between:1Containerisation2Concentration3Collaboration4Competition

Discussrecentevolutionswithinports

Page34of101

F/508/4291 Inventory

UnitStatus GroupAUnitLevel 5CreditValue 10 UnitLearninghours 10UnitOverviewandMainOutcomesAssessmentandGradingofThisUnitThisunitisgradedonapassorfailbasisandthelearnermustdemonstrateevidenceagainstallofthelistedassessmentcriteriainordertoachievethisunit.Thefollowingprovidesexamplesofassessmentmethodsthatcouldbeusedtogenerateevidenceforthisunit.Thislistisnotanexhaustivelistandothermethodscanbeusedbythecentre.ü Productevidenceü Learnerstatement/casestudyü Pre-approvedworksheetsü Professionaldiscussionü Recognitionofpriorachievementü Recognitionofpriorlearningü Witnesstestimony

Page35of101

UnitContent

LO1 AC1.1

Understandthepurposeofinventorymanagement

Describewhatismeantbyinventorymanagementandhowitcancontributetocompetitiveadvantage

LO2 AC2.1 AC2.2 AC2.3 AC2.4

Understandtheprinciplesofthetraditionalfixedperiodandfixedquantitymodelsofinventorycontrol

Describehowtoapplyappropriatetechniquestoplantheinventoryrequirementsofanorganisation

Discusstheimpactofdifferentvariablesonre-orderlevelswithinanorganisation

Explaindifferenttypesoforderquantitymodels,theirlimitationsandrelevancetoinventorycontrolsystems

Explainthemeaningof:1EconomicOrderQuantity;2AverageDeviation;3FixedOrderQuantity;4SafetyStock

LO3 AC3.1 AC3.2 AC3.3

Understandtheimpactofinventorymanagementonthesupplychain

Explainthevalueoftraditionalinventorymodelsfordifferenttypesofoperation

Explainbasicinventorycontrolprinciplesinrelationtomodernsystems

Explaintheroleofquantitativeandqualitativeforecastingtechniquesininventorymanagementwithinthesupplychain

LO4 AC4.1 AC4.2 AC4.3 AC4.4

Understandtherelevantlegislationapplicabletoawarehouse

Describetheeffectivenessofmoderninventorycontrolsystemsagainsttraditionalmodels

Describehowtodevelopprocedurestomonitortheperformanceofaninventorycontrolsystem

Describehowtodevelopaninventorystrategyplanwithinasupplychainnetworktoincreaseoperationalefficiencyandcustomerservicesatisfaction

Explainthesuitabilityofkeyperformanceindicatorsusedtomeasuretheperformanceofinventorymanagement

LO5 AC5.1 AC5.2

Understandtheimportanceofinventorymanagementtominimisethestocklevel

Describehowstockscanbestbeallocatedwithinadistributionnetwork

AnalysedifferentmodelsofInventorycontrolsystemtominimisestockwithinanetwork

Page36of101

L/508/4293 Warehousing

UnitStatus GroupAUnitLevel 5 CreditValue 10UnitLearninghours 10AssessmentandGradingofThisUnitThisunitisgradedonapassorfailbasisandthelearnermustdemonstrateevidenceagainstallofthelistedassessmentcriteriainordertoachievethisunit.Thefollowingprovidesexamplesofassessmentmethodsthatcouldbeusedtogenerateevidenceforthisunit.Thislistisnotanexhaustivelistandothermethodscanbeusedbythecentre.ü Productevidenceü Learnerstatement/casestudyü Pre-approvedworksheetsü Professionaldiscussionü Recognitionofpriorachievementü Recognitionofpriorlearningü Witnesstestimony

Page37of101

UnitContent

LO1 AC1.1 AC1.2

Understandtheneedandroleofdevelopinganappropriatewarehousepolicy

Explainthepurposeofandtheneedtodevelopanappropriatewarehousepolicy

Analysetheimpactofawarehousepolicyonanorganisationinordertoplan,organise,directandcontrolwarehouseoperations

LO2 AC2.1 AC2.2

Understandtheresourcerequirementsofwarehousing

Explainthreedifferentwarehouselayouts,includingtheadvantagesanddisadvantagesofeach

DescribetheresourcerequirementsinrelationtothewarehouselayoutsexplainedinAC2.1

LO3 AC3.1 AC3.2

Understandthebasicconceptofinventoryandtheneedtodevelopaninventorystrategy

Discusstheimportanceofintegratedsupplychainstrategies

Analyseaninventorystrategyplanwithinthesupplychainnetworkofanorganisation

LO4 AC4.1

Understandtherelevantlegislationapplicabletoawarehouse

Describetherelevantinformationapplicabletoawarehouseinrelationto:1HealthandSafetyregulations;2Licensingandpermits;3PrinciplesofInsurance;4Oneotherpieceofrelevantlegislation

LO5 AC5.1 AC5.2

Understandtheimportanceoftechnologyadvancementsinawarehouse

Discussinnovationsandtechniquesusedtoimprovewarehousefunctionality

ExplaintheimpactofITsystemswithinanorganisationagainstwarehouseperformanceKPIs

LO6 AC6.1 AC6.2

Understandfinancialsystemswithinawarehouse

Explainmethodsforcompilingfinancialreports,inparticularbudgetreports,withinawarehouseenvironment

Discussthecurrentfinancialsystemswithinanorganisation

Page38of101

R/508/4277 SupplyChainManagement


Page39of101

UnitContent

LO1 AC1.1 AC1.2

Understandhowasupplychaincangaincompetitiveadvantagefromefficientmanagementandcontrol

Discussthestrengthsandweaknessesofthesupplychainwithinanorganisation

Explaintheabilityofasupplychaintoprovidecompetitiveadvantage

LO2 AC2.1 AC2.2

Understandtheimpactofphysicalandinformationflowsontheintegrationandharmonisationwithinasupplychain

Describethephysicalandinformationflowswithinasupplychain

Discusshowtheseflowsimpactonimprovementsinintegrationandharmonisationwithinasupplychain

LO3 AC3.1 AC3.2

Understandwhysupplychainsmaynotalwaysfunctioncorrectly

Describethebarrierstotheeffectiveworkingofasupplychain

DiscussthepossiblesolutionstothebarriersidentifiedinAC3.1andhowtheycanbeapplied

LO4 AC4.1 AC4.2

Understandhowsupplychainplanningisachievedfromastrategicandoperationalperspective

ExplainwhatismeantbyStrategicandOperationalPlanningwithinaSupplyChain

Describetheprocessinvolvedwiththedesigningofasupplychainplantomeettheobjectivesofanorganisation

LO5 AC5.1 AC5.2

Understandhowmoderntechnologyhasimpactedthesupplychain

Describethekeyelementsandfunctionsoftwoadvancesintechnologywithinthesupplychain

ExplainhowthetwoadvancesintechnologyidentifiedinAC5.1haveimpacteduponsupplychainoperations

Page40of101

K/508/4303 HumanitarianLogistics


Page41of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3

UnderstandtheprinciplesofHumanitarianLogistics

Describethemainprinciplesandvaluesofhumanitarianlogistics

Describethehumanitariansupplychainrelationships

ExplainwhatismeantbythetermDisasterManagementanditskeyconcepts

LO2 AC2.1 AC2.2

Understandthenatureofemergencysituationsandwhatisinvolved

Explainthesituationswhenhumanitarianlogisticsisrequired

Identifyhumanitarianaidrequirementsanddescribetheemergencyresponsestrategy

LO3 AC3.1 AC3.2 AC3.3 AC3.4

Understandhowtheinternationalhumanitariansystemworks

DescribewhatismeantbytheSphereStandardsandhowtheyareused

DescribewhatismeantbytheHumanitarianCharterandhowitisused

Describehowtopreparehumanitariansupplychains

Explainwaysofimprovinghumanitariansupplychains

Page42of101

A/508/4290 Business

UnitStatus GroupBUnitLevel 5CreditValue 10UnitLearninghours 10AssessmentandGradingofThisUnitThisunitisgradedonapassorfailbasisandthelearnermustdemonstrateevidenceagainstallofthelistedassessmentcriteriainordertoachievethisunit.Thefollowingprovidesexamplesofassessmentmethodsthatcouldbeusedtogenerateevidenceforthisunit.Thislistisnotanexhaustivelistandothermethodscanbeusedbythecentre.ü Productevidenceü Learnerstatement/casestudyü Pre-approvedworksheetsü Professionaldiscussionü Recognitionofpriorachievementü Recognitionofpriorlearningü Witnesstestimony

Page43of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3 AC1.4

Understandtheprocessofstrategicdevelopmentinbusiness

ExplainthreedifferentBusinessPlanningTechniquesusedinbusiness

Explainwhatismeantbystrategicterminology

Discussapproachestostrategyevaluationandselection

AnalysetwoexamplesofBusinessProcessModelling

LO2 AC2.1 AC2.2 AC2.3

Understandtheimportanceofbuildingandmaintainingcollaborativebusinessrelationships

Analysetwomethodsofbuildingcollaborativerelationshipsandhoweffectiveclientinteractioncanbeassured

Explainhowclientsareinformedofthesupportprocessesavailablewithinyourorganisation

Discussthebenefitsofcollaborativebusinessrelationships

LO3 AC3.1 AC3.2 AC3.3 AC3.4

Understandhoweffectiveandefficienthumanresourcemanagementcontributestotheachievementoforganisationalgoals

DescribetherolesofHumanResourceManagementprofessionalsandLineManagers

Discussownorganisation’sproceduresandpracticesinlinewithlegislationwithregardto:3.2.1Employmentofemployees3.2.2Remunerationofemployees3.2.3Appraisalofemployees

Describeappropriateresponsestoresolvedefinedproblemsinthefieldofemployeerelations

DiscussthesignificanceofkeydevelopmentsinrecentHumanResourceManagement

LO4 AC4.1 AC4.2 AC4.3

Understandthemanagementoffinanceinbusiness

Explainthecausesofandproblemssurroundingcashflowforecastinginbusiness

Describehowsuitablecostingtechniquescanbeappliedtoassessthefinancialramificationsofuninformeddecisions

Explaintheimportanceoftheroleofmanagerialaccountinginbusinessstrategy

LO5 AC5.1 AC5.2 AC5.3

Understandhowowncountry’scurrentlegislationimpactsonbusiness

Describeyourowncountry’scontractlawandtheeffectsofabreachofcontractuponabusiness

Explainyourowncountry’slegislationinrelationtothesalesofgoods

Explainyourowncountry’slegislationassociatedwithconsumercreditandsafeguardsfordebtors

Page44of101

LO6 AC6.1 AC6.2 AC6.3 AC6.4 AC6.5

Understandmarketingstrategiesinbusiness

Explaintraditionalandcontemporarymarketingtoolstosupportstrategicmarketing

Discussthefunctionofresearchinmarketingdecisionmaking

Describetheprocessofmarketinganddevelopingnewproducts

Analysetheimpactofglobalmarketingonmarketingstrategies

Analysecontemporarybusinessmarketingonmarketingstrategies

Page45of101

R/508/4294 Management


Page46of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3 AC1.4

Understandtheprinciplesofleadershipandmanagement

Discusstheassociationbetweenleadershipandmanagement

Describethepersonalandprofessionalskillsrequiredforeffectivemanagement

Analyseleadershipandmanagementtheoryinanorganisationalcontext

Describehowleadershipandmanagementskillscanbedeveloped

LO2 AC2.1 AC2.2

Understandhowmanagementdecisionmakingisinformedbyknowledgeandinformation

Explainhowsourcesofinformationandknowledgecansupportmanagementdecisionmakingandtheirsignificance

DescribeICTsystemsthatcansupportmanagementdecisionmaking

LO3 AC3.1 AC3.2 AC3.3 AC3.4 AC3.5

Understandthesignificanceofmanagingandimplementingchangeinorganisations

Discussthereasonsforchangewithinanorganisation

Analysetwochangemodelsthatcouldbeutilisedforimplementingchange

Describehowtodevelopaplanforaproposedchangeutilisingsourcesoffeedback

Describehowthepotentialimpactonresourcesfromachangecanbeevaluated

Discussthemethodsthatcanbeusedtoovercomebarrierstoplannedchange

LO4 AC4.1 AC4.2 AC4.3

Understandthemanagementroleinestablishingriskmanagementprocess

Discussthepotentialriskswithinanareaofoperationandtheimpacttheycouldhaveonanorganisation

Describecriteriathatcanbeusedtoevaluaterisks

Explaintheproceduresthatcanbeusedtomanageriskwithinanorganisation

LO5 AC5.1 AC5.2 AC5.3 AC5.4

Understandhowtodevelopanabilitytobeabletomanageprojects

Describewhatismeantby:1Projectsponsors2Stakeholders3Scopeofaproject

Describehowtoutiliseappropriatereportingmethodsandmonitoringsystems

Describehowtoidentifyandutiliseeffectivemethodstoreduceprojecttime-scalesandcostsandcommunicateeffectivelywithinterestedparties

Describeproceduresthatcanbeusedtocloseprojects

Page47of101

A/508/4287 ManagementInformationSystems


Page48of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3

UnderstandwhatismeantbyaManagementInformationSystem

Explainwhatismeantbytheterms:1Management;2Information;3System

ExplainthetypesofinformationneededbyManagement

ExplainhowaManagementInformationSystemcanaidtheinformationneedsofmanagement

LO2 AC2.1 AC2.2 AC2.3 AC2.4

UnderstandtheroleofaManagementInformationSystemwithinbusiness

DiscusshowbusinessesuseManagementInformationSystems

ExplainthereasonsforbuildingeffectiveManagementInformationSystemsinBusiness

Describethebenefits,risksandlimitationsofManagementInformationSystemstoorganisationsusingexampleswhereappropriate

ExplainhowbusinessesuseManagementInformationSystemstogainacompetitiveadvantage

LO3 AC3.1 AC3.2 AC3.3

UnderstandtherelationshipbetweenManagementInformationSystemsandbusinessstrategy

Explaintheroleamanagementinformationsystemhasindevelopingbusinessstrategy

Explainhowmanagementinformationsystemsareusedtomonitorabusinessstrategy

Discusstheimpactofmanagementinformationsystemsonbusinessstrategy

LO4 AC4.1 AC4.2 AC4.3

UnderstandhowManagementInformationSystemscandrivechangewithinanorganisation

Describethetypesofdataamanagementinformationsystemwouldproduce

Explainwhyconsideringdatafrommanagementinformationsystemsmightcausetheneedforchange

Describehowmanagementinformationsystemshavechangedorganisationalfunctions,usingexampleswhereappropriate

LO5 AC5.1 AC5.2 AC5.3

UnderstandhowManagementInformationSystemsimprovebusinessperformanceandenhancedecisionmaking

Describethekeyinformationsystemswhichcancontributetoimprovingbusinessperformance

Discusstherelationshipbetweeninformationsystemsanddecisionmaking

Explainhowinformationsystemscanbeusedtoimprovebusinessperformance

Page49of101

F/508/4288 CustomerService


Page50of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3

Understandtheimportanceofmanagingcustomerrelationships

Discusstheimportanceofcustomerrelationshipmanagementinorganisations

Explainthemethodsusedtomanagecustomerrelationships

Describeimprovementstoexistingpracticesincustomerservicewithinanorganisation

LO2 AC2.1 AC2.2

Understandhowtogenerateacustomerfocusedcultureandseamlessservice

Discusshowtoundertakeareviewofthemethodscurrentlyusedtocommunicatewithinternal/externalcustomers

Describechangestoimproveservicedeliveryandtheculturethroughoutanorganisation

LO3 AC3.1 AC3.2 AC3.3

Understandhowtoassess,monitorandimprovelevelsofcustomersatisfaction

ExplaintheconceptofReturnonInvestment(RoI)anditssignificanceinmaintainingsatisfactionlevels

Explainhowcustomerrequirementsandsatisfactionlevelsareassessed

Describehowtoformulateacustomercarecharter

LO4 AC4.1 AC4.2 AC4.3

Understandtheimportanceofmanagingcustomercomplaintseffectively

Analysecurrentpracticesforhandlingcomplaintswithinanorganisation

Explainthesignificanceofmaintainingcustomerloyaltytoanorganisation

Describehowtoimplementacomplaintspolicywithinanorganisation

Page51of101

J/508/4289 ProjectManagement


Page52of101

UnitContent

LO1 AC1.1 AC1.2

UnderstandtheprinciplesofProjectManagement

Describethepurposeandprinciplesofprojectmanagement

Explainthekeyprinciplesofprojectmanagementprocedures

LO2 AC2.1 AC2.2 AC2.3

Understandhowtoidentifyandjustifyamanagementproject

Describehowtoidentifyamanagementareaforinvestigation

Describehowtoidentifytheoverallaim,objectivesandscopeofaproject

Explainhowtodeterminetheexpectedoutcomesofaproject

LO3 AC3.1 AC3.2 AC3.3

Understandhowtoconductresearchandanalysedatainordertofulfilaprojectaim

Explainhowtodeterminesourcesofdataandinformationforaproject

Describehowtoanalysedataandrecommendacourseofactiontomeettheaimsofaproject

Discusstheimpactofprojectrecommendations

LO4 AC4.1 AC4.2 AC4.3

Understandhowtomonitor,reviewandevaluateaproject

Describethemethodsusedtoassessprojectperformance

Describeamediumfordisclosingtheresultsofaproject

Describehowtoevaluatetheeffectivenessandoutcomeofacompletedproject

Page53of101

J/508/4208 FinanceManagement


Page54of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3 AC1.4 AC1.5 AC1.6 AC1.7 AC1.8 AC1.9

Understandhowtogatherandanalysecostinginformationfromvarioussources

Explainpurposeandstructureofreportingsystems

Explainimpactofexternalenvironmentandrelatedcosts

Gatherinformationonincomeandexpenditurefromdifferentdepartmentswithinanorganisationandconsolidateinanappropriateformat

Identifyotherinformationfrominternalandexternalsources

Discusscostcentres,profitcentresandinvestmentcentres

Discussmaterial,labourandexpenses

Calculatefixed,variable,semi-variableandsteppedcosts

Reconcileincomeandexpenditureinformation

DiscussInterdepartmentaltransactions

LO2 AC2.1 AC2.2 AC2.3 AC2.4

Understandhowtousestandardcostingtoanalyseperformance

Calculatestandardunitsofinputsandoutputs

Discussstandard,marginalandabsorptioncosting

Calculatevariances

CompareCosts

LO3 AC3.1 AC3.2 AC3.3 AC3.4 AC3.5

Useappropriatetechniquestomeasureperformanceandmanagecosts

Discusshowtomonitorfinancialperformance

IdentifyKeybusinessindicators

Calculateperformanceindicators

Discusscostmanagementtechniques

Discusscapitalinvestmentprojects

LO4 AC4.1 AC4.2 AC4.3 AC4.4 AC4.5 AC4.6 AC4.7

Understandhowtoimprovefinancialperformancebymonitoringandanalysinginformation

Useestimationtechniques

Compareresultsovertime

Analysetrends

Comparetrends

Discusstheneedtoconsultstaff

Interpretresults

Discusscostreductions

Page55of101

LO5 AC5.1 AC5.2 AC5.3

Prepareperformancereportsformanagement

Preparereports

Prepareexceptionreports

Prepareperformancereports

Page56of101

H/508/4302 HumanResourceManagement


Page57of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3

UnderstandthemeaningandimportanceofHumanResourceManagement(HRM)

DescribewhatismeantbyHRManditsimportancetoorganisations

DiscusstheroleandobjectivesofHRM

ExplaintheroleofHRMindealingwithcomplaints,disciplineandgrievanceprocesses

LO2 AC2.1 AC2.2 AC2.3

UnderstandthemeaningandtheroleofHumanResourcePlanning(HRP)inorganisations

DiscusstheroleandobjectivesofHRP

ExplaintheprocessofHRPinbusiness

ExplainthreedifferenttypesofHRplans

LO3 AC3.1 AC3.2 AC3.3

UnderstandthemeaningofHumanResourceDevelopment(HRD)

DescribewhatismeantbyHRDandtheroleofContinuingProfessionalDevelopment(CPD)

DiscusstoHRDmodelsExplaintwoestablishedlearningtheories

LO4 AC4.1 AC4.2 AC4.3

Understandtherecruitmentandselectionprocess

Explaintheprocessofrecruitmentandselectioninorganisations

Explainthedifferenttypesofformalcontractualarrangementsbetweenemployersandemployees

Explaintheimportanceofequalityanddiversitywithintherecruitmentandselectionprocess

LO5 AC5.1 AC5.2

UnderstandtheroleofHRMinperformanceandreward

Identifythewaysinwhichemployeeperformanceismeasuredandmanaged

Describehowtodevelopstrategiesforemployeerewards

Page58of101

A/508/4306 RiskManagement


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UnitContent

LO1 AC1.1 AC1.2 AC1.3

UnderstandtheconceptofRiskManagementandtherolesandresponsibilitieswithinanorganisation

ExplainthemeaningofRiskManagementandwhatitmeanstoanorganisation

ExplaintherolesandresponsibilitiesforRiskManagementwithinanorganisation

ExplainRiskManagementmethods

LO2 AC2.1 AC2.2 AC2.3

UnderstandtheriskassessmentprocessandthemanagementofRisk

ExplaintheRiskManagementcriteriaagainstwhichriskcanbeassessed

DescribethecomponentsoftheRiskManagementprocess

Describetheprocessinvolvedwithassessinghighriskbusinessareas

LO3 AC3.1 AC3.2 AC3.3

UnderstandRiskManagementStrategy

DiscussthemainfactorsofRiskinBusiness

Explaintheelimination,mitigation,deflectionandacceptanceofrisk

ExplaintheimportanceofastrategytocommunicateRiskManagementStrategies

Page60of101

Y/508/4281 RoadFreightManagement


Page61of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3

Understandtheroleofroadtransportwithinasupplychain

Explainthedifferenttypesofroadtransport

Explainthefleetrequirementsandselectionprocesseswithinanorganisationofyourchoice

Explaintheenvironmentalconcernsandcontrolmechanismsrelatedtotransport

LO2 AC2.1 AC2.2 AC2.3 AC2.4

Understandtheimportanceofsettingstandardsandperformancemeasurements

Discussfactorsthataffectvehicleperformance

Explainthemethodofmeasuringandreadingvehicleperformancelevels

Describehowtodevelopandimplementacontingencyplantoimprovevehicleperformance

Explaintheobjectivesofbasicplannedmaintenance

LO3 AC3.1 AC3.2 AC3.3

Understandtheoperationalscheduling,qualityofserviceandsecuritymethodsassociatedwithroadtransport

Explainhowqualityofserviceisincorporatedintooperationalscheduling

Describethesecurityrisksrelatedtovehiclesandloads

Discussthesecurityrequirementsofvehicles,loads,andindividuals

LO4 AC4.1 AC4.2 AC4.3 AC4.4

Understandrouteplanningconventionsofroadtransport

Describethefactorstobeconsideredwhendevelopingarouteplan

Describehowtobuildadeliverychainanddistributionchannel

Describethecharacteristicsandrelevanceofestablishinggooddistributionchannels

Explaintheroleofgovernancewithintheconventionsofroadtransportplanning

LO5 AC5.1 AC5.2 AC5.3 AC5.4

Understandtheroleofmanagementandthequalitiesandskillsrequired

Describesuitablemethodsofperformancemanagementandmanagingperformance

Describethepersonalandprofessionalskillsrequiredforeffectivemanagement

Discusshowdifferentleadershipstylesimpactontheachievementofobjectives

Analysedifferentmotivationalapproachesthatcanbeusedwithintheworkplace

LO6 AC6.1 AC6.2

Understandhoweffectivecommunicationskillscontributetosuccessfuldecisionmaking

Describeeffectivecommunicationmethodsandthebarriersthatmightexist

Describewhysuccessfuldecisionmakingrequireseffectivecommunication

Page62of101

Y/508/4328 SeaFreight


Page63of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3

Understandtheprinciplesofseafreightmanagement

Explainthedemandcharacteristicsofseafreight

Discusstheroleoffreightforwardersandshipownersinthemovementofseafreight

Explainthefactorsinfluencingthesupplyofshipping

LO2 AC2.1 AC2.2 AC2.3 AC2.4

Understandthelegislationandregulationsgoverningthemovementofshipping

Describetherequirementsforshipregistrationandclassificationregulations

Describethebasicprinciplesofcontractswithinseafreightmovement

Explaintheimportanceofmaritimeinsurance

Describehowbusinessethicsoperatewithintheseafreightenvironment

LO3 AC3.1 AC3.2 AC3.3

Understandtheroleofshippingfreightoperations

Explainthecharacteristicsofthedifferenttypesofcargotransportedbysea

Discusstheimportanceofschedulingandroutingwithinseafreightoperations

Analysetheuseofcrewingagencies

LO4 AC4.1 AC4.2 AC4.3

Understanddifferentfinancialstrategiesfoundwithintheshippingindustry

Analysetherelationshipbetweenpriceanddemand

Explainhowhedgingtechniquescanaffectfinancialstrategy

Explaintheimportanceofvoyageestimatingandbreakevenanalysisindeterminingminimumfreightrates

Page64of101

F/508/4324 AirFreight


Page65of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3

Understandtheroleofairfreightmanagement

Identifytherequirementsfordifferenttypesofairfreight

Analysetheadvantagesandlimitationsofairfreightmovement

Explaintheroleoffreightforwardersinthemovementofairfreight

LO2 AC2.1 AC2.2

Understandhowairfreightmovementisimportanttotheglobaleconomy

Explainhowtheprinciplesofairfreightmanagementcancontributetoacompetitiveadvantage

Discusshowairfreightmovementhasbeenaffectedbytheconceptofglobalisation

LO3 AC3.1 AC3.2

Understandtheimportanceofsecurityandsafetyregulationsandtheimpactofenvironmentallegislationontheairindustry

Identifyandexplaintherequirementsforairlinesecurityandsafetyregulations

Analysetheenvironmentalimpactofairfreightmovement

LO4 AC4.1 AC4.2 AC4.3

Understandthemanagementofcontainerusageintheairfreightindustry

Evaluatethedemandcharacteristicsofairfreight

Discusstherelativebenefitsofmanualhandlingequipmentwithinairportoperations

Explaintheuseofcontainersandunitloaddevicesinairtransportationsystems

Page66of101

M/508/4304 MilitaryLogistics


Page67of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3

Understandtheprinciplesbehindmilitarylogistics

Describehowmilitarylogisticsoperationsarematchedtocustomerrequirements

Describethechangesanddevelopmentstosupplychainsthatcouldaffectmilitarylogisticsoperations

Explaintherelevantlegislationandregulations(bothcivilianandmilitary)thatapplytomilitarylogistics

LO2 AC2.1 AC2.2 AC2.3

Understandhowtooptimisetheuseofresourcesinmilitarylogisticsoperations

Describetheavailabilityanddemandforlogisticsresourceswithinareaofoperations

Explaintherelevantfactorsaffectingtheuseofmilitarylogisticsresources

Discusswaysofimprovingordevelopingmilitarylogisticsresourcesusedinmilitarylogisticsoperations

LO3 AC3.1 AC3.2

Understandtherangeoftransportmodesandtheirusagewithinlogisticsoperations

Explainthetransportationlinesofcommunicationusedtomovegoodswithinmilitarylogistics

Discussthefactorsthataffectthetransportationofsuppliesinrelationtocustomerrequirementsandmilitaryoperationalrestraints

LO4 AC4.1 AC4.2 AC4.3

Understandtheuseoftechnologywithinmilitarylogisticsoperations

Describetheuseoftechnologywithinmilitarylogisticsoperationsandtheissuesthatarisefromitsuse

Discussthewaysinwhichtechnologyhasimprovedmilitarylogisticsoperations

Explainfutureimprovementsthatcouldbemadewithinmilitarylogistics

LO5 AC5.1 AC5.2 AC5.3

Understandtheimportanceofimprovingthequalityofmilitarylogisticsoperations

Describethewaysinwhichmilitarylogisticsoperationsarecontrolledandmonitored

Describethepotentialareasforimprovingmilitarylogisticsoperations

Explainpotentialqualitymethodsandtoolsthatcouldbeusedformilitarylogisticsoperations

Page68of101

D/508/4282 InternationalFreightManagement


Page69of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3 AC1.4

Understandthedisciplineofairfreightforwardingoperations

Describethecorrectdocumentationinassociationwithairfreightforwarding

Describetheconditionsofcontractandtheairwaybill

DiscusstheuseofaircraftunitloaddevicesinaccordancewiththeInternationalAirTransportAssociation(IATA)

DescribetheaircargoclaimsproceduresinaccordancewiththeWarsawConventionandTheHagueAmendment

LO2 AC2.1

Understandthedisciplineofseafreightforwardingoperations

Explaintheoperationaleffectivenessandcompetitivestrategyinshipping

LO3 AC3.1 AC3.2

Understandtheconceptofanagileport

Explainthecharacteristicsofanagileport

Discusstheimplementationmodelforcreatinganagileport

LO4 AC4.1 AC4.2 AC4.3

Understandthedisciplineofmultimodaltransportation.

DescribewhatismeantbythetermMultimodaltransportationandexplainthefacilitiesofamultimodalterminal

Discusstheprocessesandphysicalflowsinthecontainertransportchainwithinowncountry

Discusstheperformancelevelsofcontainerterminals

Page70of101

D/508/4279 InternationalTradeManagement


Page71of101

UnitContent

LO1 AC1.1 AC1.2

Understandtherulesandregulationsofinternationaltrademanagementinthecontextofanorganisation’sglobalstrategy

Describetherulesandregulationsofinternationaltrademanagementrelevanttosupplychainoperations

Discusstheimpactoftheinternationaltrademanagementrulesandregulationsinrelationtoanorganisation’sglobalstrategy

LO2 AC2.1 AC2.2

Understandthekeyfeaturesofasuccessfulglobalstrategy

Discussinternationalsupplystrategiesandstructuresforaglobalstrategy

Describestrategiesforcorporatemanagement

LO3 AC3.1 AC3.2 AC3.3

Understandtheimportanceofinternationalfinancialstrategiesandtheriskassociatedwithmulti-currencytrading

Explainthreesuitablesourcesoftradefinance

Describemulti-currencytransactionsandtheassociatedrisksininternationaltrade

Describehowtodevelopstrategiesforthemanagementoffinancialrisk

Page72of101

F/508/4307 TransportPlanning


Page73of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3 AC1.4 AC1.5

Understandthenatureandpurposeoftransportplanning

Analysethedemandfortransport

Evaluateaccessandmobilityissueswithintransportplanning

Explainthestagesoftransportplanning

ExplaintherequirementsoftheVehicleDrivers(CertificateofProfessionalCompetence)RegulationsandCompetentAuthority

Evaluatecurrentlegislativeandregulatoryrequirements,andcodesofpractice

LO2 AC2.1 AC2.2 AC2.3

Understandthecausesofdemandformovement

Discussthecurrentdemandfortransport

Evaluatethefactorsthatinfluencetransportdemand

Analysesourcesofdataontravelbehaviourforpastandforecastedtrends

LO3 AC3.1 AC3.2

Understandthecharacteristicsandconstraintsoftransportmodes

Discussthesuitabilityofdifferentmodesoftransport

Describetheprinciplesofintegrationwithinandbetweendifferenttransportmodes

LO4 AC4.1 AC4.2 AC4.3

Understandtherulesandregulationsrelatingtoroadtransport

EvaluatetherulesandobligationsarisingfromtheConventionontheContractfortheInternationalCarriageofGoodsbyRoad(CMR)

Evaluatetherelevanceofinsuranceandcompensation

Identifytherulesapplicabletodrivingtime,restperiodsandworkingtime

Page74of101

J/508/4292 MasterSchedulingTechniques


Page75of101

UnitContent

LO1 AC1.1 AC1.2

UnderstandthepurposeandprinciplesofMasterSchedulingTechniques(MST)

ExplainthepurposeandprinciplesofMasterSchedulingTechniques

DiscusshowtheuseofMasterSchedulingTechniquescancontributetocompetitiveadvantage

LO2 AC2.1 AC2.2 AC2.3

UnderstandthescopeofMasterSchedulingTechniques(MST)

DiscusstheapplicationofMasterSchedulingTechniquesinanorganisation

DiscusstheadvantagesofMasterSchedulingTechniquesforanorganisation

ExplainthedevelopmentpotentialofMasterSchedulingTechniqueswithinanorganisation

LO3 AC3.1 AC3.2 AC3.3

UnderstandthereasonsformonitoringandcontrollingMasterSchedulingTechniques(MST)

DiscusstheimportanceofmonitoringandcontrollingMasterSchedulingTechniques

ExplainthemethodsthatcanbeusedforthemonitoringandcontrollingofMasterSchedulingTechniques

DiscusstheadvantagesofeffectivemonitoringandcontrolofMasterSchedulingTechniques

Page76of101

J/508/4325 EnvironmentalIssuesinManufacturing


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UnitContent

LO1 AC1.1

Understandtheenvironmentalissuesinmanufacturing

Describewhatismeantbyenvironmentalissuesinrelationtomanufacturingusingexampleswhereappropriate

LO2 AC2.1 AC2.2 AC2.3

Understandthefactorsthatinfluenceenvironmentalissuesinmanufacturing

Describethepolicieswithinanorganisationinrelationtoenvironmentalissues

Explaintheadvantagesofanorganisationhavingsuchpolicies

Discusstheimpactofkeyperformanceindicators(KPIs)indealingwithenvironmentalissues

LO3 AC3.1 AC3.2 AC3.3 AC3.4

Understandtheimportanceoforganisationalinfrastructurerequirementsforenvironmentalissuesinmanufacturing

Explaintheinfrastructuralrequirementsindealingwithenvironmentalissueswithinanorganisation

ExplaintheimportanceoftheinfrastructuralrequirementsidentifiedinAC3.1

Explaintheequipmentrequirementsinordertodealwithenvironmentalissueswithinmanufacturing

ExplaintheimportanceoftheequipmentrequirementsidentifiedinAC3.3

LO4 AC4.1 AC4.2 AC4.3

Understandtheimportanceofmonitoringandcontrollingtheimpactofmanufacturingontheenvironment

Explaintheimportanceofmonitoringperformanceinrelationtoenvironmentalissuesinmanufacturing

Evaluatehowtoselectthebesttechniquestomonitorperformanceinrelationtoenvironmentalissuesinmanufacturing

Explainthebenefitsofeffectiveoperationalperformanceinrelationtoenvironmentalissues

Page78of101

F/508/4310 ContractinginthePublicSector


Page79of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3 AC1.4

UnderstandtheDifferentTypesofContracts

Identifythedifferenttypesofcontracts.

DescribeaTypicalContractmanagementprocedures.

Describethelegalandregulatoryrequirementsforgoverningcontracts.

Identifywaysinwhichtobuildrelationshipswithcontractors.

LO2 AC2.1 AC2.2 AC2.3 AC2.4

UnderstandProcessestoMonitorandEvaluatethePerformanceofContractors.

Describetheproceduresinvolvedforcommunicatingwithcontractorsandotherstakeholders.

IdentifyProcedureswithContractorsforperformancemonitoring.

IdentifylegalandregulatoryrequirementsforContractorCompliance.

Describetheproceduresfortheevaluationofcontractors.

Page80of101

L/508/4309 MarketingforPurchasers


Page81of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3

UnderstandtheRoleofMarketinginanOrganisation

DescribetheroleofMarketinginaTypicalOrganisation.

Identifyhowmarketingprinciplesachieveorganisationalaimsandobjectives.

ExplaintheDevelopmentofaMarketingStrategy.

LO2 AC2.1 AC2.2 AC2.3

UnderstandtheAnalysisofMarketingInformation

EvaluatetheDifferentMethodsofMarketResearch.

Identifytheelementsofasourcingplan.

IdentifythebenefitsofMarketingInformationSystems

LO3 AC3.1 AC3.2 AC3.3

UnderstandtheComponentsoftheMarketingMix

Evaluatetheuseofthe7PswithintheMarketingMix.

Describethepurposeofamarketingpartnership

DescribeProductStrategyandCategorisation

Page82of101

J/508/4311 TheMachineryofGovernmentandProcurement


Page83of101

UnitContent

LO1 AC1.1 AC1.2 AC1.3

UnderstandtheDriversandDecisionMakersofCentralandLocalGovernment.

IdentifyDriversandDecisionMakersofCentralandLocalGovernment.

EvaluatetheimpactofPublicSectorProcurement.

EvaluateProcurementusedforPoliticalPurposes.

LO2 AC2.1 AC2.2 AC2.3

UnderstandAvailableMeasuresforProtectingAgainstFraud.

ExplaintheNatureofProcurementFraud.

IdentifytheKeyRisksandMethodstoMitigatethem.

DescribetheInvestigativeFramework.

LO3 AC3.1 AC3.2 AC3.3 AC3.4

UnderstandFinancialAccountabilityforProcurementPolicyandPractice.

DescribethePurposeofaProcurementPolicyManual.

ExplainEvaluationCriteriaforaProcurementPolicyManual.

ExplainWhatismeantbyEthicalProcurement.

DescribePerformanceManagementandMeasurement.

Page84of101

L/508/4326 InternationalTradeFinance


Page85of101

UnitContent

LO1 AC1.1 AC1.2

Understandtheprinciplesofinternationaltradefinance

Explaintheimportanceofinternationaltradefinance

Discusshowtheprinciplesofinternationaltradefinancemightcontributetocompetitiveadvantage

LO2 AC2.1 AC2.2

Understandtheconceptsassociatedwithinternationaltradefinance

Explaintheconceptsassociatedwithinternationaltradefinance

Describetheintegrationofconceptswithinanorganisationalcontext

LO3 AC3.1

Understandtheimportanceofinternationaltradefinancewithinanorganisationalcontext

Explaintheimportanceandimplicationsofinternationaltradefinancewithinanorganisationalcontext

LO4 AC4.1 AC4.2

Understandtheimportanceofmonitoringandcontrollinginternationaltradefinancewithinanorganisationalcontext

Describethemethodsofmonitoringandcontrollinginternationaltradefinance

Explaintheimportanceofmonitoringandcontrollinginternationaltradefinance

Page86of101

Page87of101

R/508/4327 InternationalTradeLaw


Page88of101

UnitContent

LO1 AC1.1 AC1.2

Understandtheprinciplesofinternationaltradelaw

Explainthepurposeofinternationaltradelaw

Discusshowtheprinciplesofinternationaltradelawmightcontributetocompetitiveadvantage

LO2 AC2.1 AC2.2

Understandtheconceptsassociatedwithinternationaltradelaw

Evaluatetheconceptsassociatedwithinternationaltradelaw

Discusstheintegrationofconceptswithinanorganisationalcontext

LO3 AC3.1 AC3.2

Understandtheimportanceofinternationaltradelawwithinanorganisationalcontext

Explaintheimportanceofinternationaltradelawwithinanorganisationalcontext

Analysetheimplicationsofinternationaltradelawwithinanorganisationalcontext

LO4 AC4.1 AC4.2 AC4.3

Understandtheimportanceofmonitoringinternationaltradelawwithinanorganisationalcontext

Explainthemethodsofmonitoringdevelopmentswithininternationaltradelaw

Explaintheimportanceofmonitoringdevelopmentsininternationaltradelaw

Proposerecommendationsforthemonitoringofdevelopmentswithininternationaltradelawappropriatetoanorganisation

Page89of101

AnnexThefollowingpagesprovidedocumentationsuppliedforyouruseinthedeliveryofthisqualification.Wedonotmandatetheuseofthisdocumentationbutifyouchoosetonotmakeuseofitthenitisexpectedthatyouhavethenecessarydocumentationinplacewhichmeetstheminimumrequirementsinordertoallowdeliverytotakeplaceinaneffectiveandefficientmanner.

Page90of101

LearnerRegistrationForm

FullName(aswillappearoncertificate)

Title(deleteasappropriate) Mr/Mrs/Miss/Ms/Dr/Prof

HomeAddress

TelephoneNumber

EmailAddress

UniqueLearnerNumber(centretosourceandenterthisinformation)

Qualification/UnitTitle

DateofBirth

Gender(deleteasappropriate) Male/Female

Disability(deleteasappropriate) Yes/No/NotStated

Ethnicity(tickasappropriate)

AsianBangladeshi

AsianIndian

AsianPakistani

AnyOtherAsianBackground

WhiteandBlackCaribbean

WhiteandBlackAfrican

AsianandWhite

AnyOtherMixedBackground

BlackAfrican

BlackCaribbean

AnyOtherBlackBackground

WhiteBritish

WhiteEnglish

WhiteIrish

WhiteScottish

WhiteWelsh

AnyOtherWhiteBackground

Chinese

Other

Page91of101

AssessmentPlan

LearnerName

AssessorName

Qualification/UnitTitle(s)

DateofPlan

NextReviewDate

Feedbackonpreviousplannedtasks(tobeusedtoexplainthetasksthathavebeencompleted,howwellthelearnerhasperformedandhowmuchofthequalificationhasbeenachievedtodate)

UnitReferenceNumber Descriptionoftasktobecompletedincludinganypreparationrequirements

TargetDate

Naturallyoccurringevidencemaybeusedasappropriatebutthiswillnotbethemainformofevidencegeneration

LearnerSignature Date:

AssessorSignature Date:

IQASignature(ifsampled) Date:

Page92of101

AssessmentReport

LearnerName

AssessorName

DateofAssessment

EvidenceReferenceNumber

Tickoneormoreoptionsbelowtoindicatethemethodofassessmentused

ProfessionalDiscussion Observation Questioning ProductEvidence

Other(pleasespecify)

Usethespacebelowtoprovideafullaccountoftheassessmentcarriedout Criteriacoveredbyassessment

Page93of101

Usethespacebelowtoprovideafullaccountoftheassessmentcarriedout Criteriacoveredbyassessment

Usethisspacetoprovidefeedbacktothelearner:




Page94of101

WitnessTestimonyReport

LearnerName

AssessorName

WitnessName

RelationshiptoLearner

DateofWitnessTestimony


Usethespacebelowtoprovideafullaccountofthewitnesstestimonyprovided Criteriacoveredbyassessment

Page95of101

Usethespacebelowtoprovideafullaccountofthewitnesstestimonyprovided Criteriacoveredbyassessment

Usethisspacetoprovidefeedbacktothelearner:



WitnessSignature Date:



EvidenceMatrixRecord

LearnerName AssessorName

IQAName UnitNumber

Descriptionofevidence(eg.CV,observation)


AssessmentCriteria(entertheassessmentcriteriareferencenumbersbelowandtickinthecorrespondingcolumnwheretheevidencereferencedmeetstherequirement)

Descriptionofevidence(eg.CV,observation)


AssessmentCriteria(entertheassessmentcriteriareferencenumbersbelowandtickinthecorrespondingcolumnwheretheevidencereferencedmeetstherequirement)

Iconfirmthattheevidenceabovemeetstherequirementsoftheunitinfullandistheworkofthelearner.Theevidenceisalsoauthentic,sufficient,validandcurrenttothestandardsrequiredandtheunitisnowreadytobesignedoffascomplete.

LearnerSignature Date

AssessorSignature Date

IQASignature(ifsampled) Date


SummativeStatement

LearnerName


LearnerStatementIconfirmthatalloftheevidencepresentedinrelationtotheabovequalification/unithasbeenproducedbymyselfandmeetstherequirementofbeingauthentic,sufficient,validandcurrenttothestandardsrequired.


AssessorStatementIconfirmthatIhaveassessedalloftheworkproducedandhaveensuredthattheworkisthatoftheabovelearner.Ihaveensuredthatduringthelearningprocesstheevidenceisauthentic,sufficient,validandcurrenttothestandardsrequired.



Page98of101

InternalQualityAssuranceSamplingReport

LearnerName

AssessorName

Qualification/UnitTitle(s)

DateofSample

NextSampleDate(ifapplicable)

Typeofsamplingactivitycompleted(tickatleastoneoptiononeachofthefirsttworows):

Interimsampling Summativesampling(certificationcanbeclaimed) Summativesampling

(folderreferredforactions)

Foldercheck Observationofdelivery(observationreportattached)

Learnerinterview(interviewrecordattached)

Other(pleasedetail):

Assuranceoftheassessmentprocess(tickatleastoneoptionforeachquestion): Yes No

Hasaninitialassessmenttakenplace?

Hasanassessment/developmentplanbeenagreedwiththelearner?

IstheAssessorrecordingassessmentoutcomesaftereachassessmenthastakenplaceandprovidingthelearnerwithfeedback?

HastheAssessorconfirmedauthenticity,sufficiency,accuracy,consistencyandvaliditywhilstassessingtheevidence?

Arethelearner’sassessment/developmentrecordsbeingupdatedandcompletedonanongoingbasis?

Page99of101

Actionpoints/feedbacktotheAssessor:


IQASignature Date:

Actionscomplete(foldernotreadyforcertification) Actionscomplete(foldercanbeclaimedfor

certification)


IQASignature Date:

Page100of101

LearnerInterviewRecord

LearnerName

AssessorName


DateofInterview

InterviewQuestions: Yes No N/A

DidtheAssessorexplaintherequirementsoftheprogrammeandassessmentmethodsatinduction?

DidtheAssessorexplaintheappeals,thecomplaintsandthewhistleblowingprocedures?

DidtheAssessorexplainthequalityassuranceprocessandthepartthattheIQA,AwardingOrganisationandRegulatorplaywithinthis?

Didanyonefindoutaboutanytrainingyouneededandorganiseforthistotakeplace?

DidtheAssessoragreeanassessmentplansothatyouunderstoodwhatisrequired,bywhenandwhyinordertoachievethequalification?

DidtheAssessorconsideryourpriorlearningandexperienceinthedevelopmentoftheassessmentplan?

DidtheAssessorreviewandupdateassessmentplanstoprovideclearstructureandguidancetoyouforthecompletionofthequalification?

Doyoufeelyouhavereceivedtherequiredsupporttocompletetherequiredassessments?

DoyoufeelyoucandiscussdisagreementswithassessmentdecisionswiththeAssessor?

Doyoufeelthequalificationwillhelpyouinthefuture?

Haveyoubeenprovidedwithadviceandguidanceonwhatyoucouldprogresstoafterthecompletionofthisqualification?

Anyothercomments:


IQASignature Date:

Page101of101

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