How would you see your role as Head of LETS in helping the Libraries use information technology to enhance public service? Karen Hunt Acting University Librarian, University of Winnipeg 2006-2008 Information Literacy Coordinator, University of Winnipeg 2000-2006 Collection Development and Access Services Coordinator, Red River College 1994- 2000 Reference Librarian, Elizabeth Dafoe Library, University of Manitoba 1989-1994 Systems Librarian, Dept of Finance / National Library of Canada, 1988-1989
Presentation to University of Manitoba Libraries by Karen Hunt
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How would you see your role as Head of LETS in helping the Libraries use information technology to enhance public service?
Karen HuntActing University Librarian, University of Winnipeg 2006-2008Information Literacy Coordinator, University of Winnipeg 2000-2006Collection Development and Access Services Coordinator, Red River College 1994-2000Reference Librarian, Elizabeth Dafoe Library, University of Manitoba 1989-1994Systems Librarian, Dept of Finance / National Library of Canada, 1988-1989
A Bridge✆ between traditional library services and new models✆ between library and campus services
Interpreter ✆ what our clients need and what is possible✆ what is possible and what our clients need
✆ what are the implications of new technologies?✆ what do we need to let go?✆ usability testing and KIS feedback
Connecting
✆ facilitating connections within the libraries✆ enabling collaboration between the Libraries and other campus units
Catalyst
✆ A substance, usually used in small amounts relative to the reactants, that modifies and increases the rate of a reaction without being consumed in the process.
Examples
Then: people were prepared to build their workflows around library services.
Now: the library must be prepared to build its services around people's workflows.
Lorcan Dempsey's weblog, Workflow is an intermediate consumer, May 31, 2008
Learning Management System Integration
• Should be priority to get library embedded into courses
• Where else do students go?
• Social networking?
Library toolbar
• Need to promote
• Need to get feedback on how it is working
Really Intuitive Search & Retrieval
• Ask students
• Listen and act on feedback from librarians, staff, faculty and students
• Stop pretending we need to fix our students and fix our systems instead
Richer catalogues, please
• Add “amazon” and tagging to our catalogues
New Devises - New Services
• Don’t stop at chat
• Cell phones are virtually ubiquitous for our students