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LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT REPORTS APS HEALTH AND SAFETY PLAN 2016 Every Student Shapes a Successful Future 9/14/2016 Presented by: Anthony Sturges, Jessica O’Muireadhaigh, Greg Cazzell , Mark Calhoun, Desmond Grant , Jennifer Gutierrez, Danette Lippman and Kathy Reiner
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LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

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Page 1: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

LESSONS LEARNED FROM ARAPAHOE HIGH

SCHOOL INCIDENT REPORTS

APS HEALTH AND SAFETY PLAN

2016

Every Student Shapes a Successful Future

9/14/2016

Presented by: Anthony Sturges, Jessica O’Muireadhaigh, Greg Cazzell , Mark Calhoun, Desmond Grant , Jennifer Gutierrez, Danette Lippman and Kathy Reiner

Page 2: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

APS Health and Safety Plan

Why is this topic on the board agenda?

To update the Board of Education on the progress of the APS Health and Safety Plan

What are we asking the board to do with this information?

Review the information

How is this linked to the Strategic Plan, Vision, Mission, goals & core beliefs?

Student and staff safety is essential to our vision and mission

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Every Student Shapes a Successful Future

APS Health and Safety Plan

Student safety is a top priority in Aurora Public Schools

In APS, we utilize a multi-phase approach to health and safety planning by creating meaningful, thoughtful, coordinated and aligned systems consistent with best practices and the recommendations from the Arapahoe High School shooting report.

9/14/2016 3

Page 4: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

APS Health and Safety Plan

Aligns with APS 2020 Core Beliefs

Student and staff safety is essential to our vision and mission.

Students, families, staff and community members share the responsibility for student achievement.

Student achievement and growth are driven by a highly-effective and respected staff working as a team.

Families are our partners in education.

9/14/2016 4

Page 5: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Social/Emotional Safety Physical and Infrastructure Safety

Social/Emotional Safety Mental Health and Counseling Support

Prevention

Intervention

Post-vention

Health Services Support

Prevention

Intervention

Post-vention

Crisis Response

Prevention

Intervention

Post-vention

Physical and Infrastructure Safety Common response protocol

Access control protocols and procedures

Preparedness/Planning/Training

Common mapping protocols

Communication protocols

APS and APD Support

Crisis Response

IT Network and Infrastructure

9/14/2016 5

Page 6: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Social/Emotional Safety

9/14/2016 6

* Prevention * Intervention * Post-vention

Page 7: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Social/Emotional and Mental Health Prevention Staffing

57 School Counselors 78 School Psychologists and

Social Workers 30 Aurora Mental Health

Center providers

9/14/2016 7

Page 8: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

APS Social/Emotional and Mental Health Prevention and Intervention Supports

Consultation for staff and families

Data Driven Multi-Tiered Support Systems

Risk and threat assessments and support plan development

Referrals for families seeking outside resources

In addition, school psychologists and social workers focus on students with disabilities

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Page 9: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Community-Based Social/Emotional Safety Prevention and Intervention

Electronic referral system Community Partners Include

• Aurora Mental Health • Excelsior Youth Center • Arapahoe House • Children’s Hospital Colorado

Pediatric Mental Health Institute City of Aurora Victim Assistance Fund Colorado Crisis Services provides

services • 24/7 Crisis Support 1-844-493-TALK

(8255) • Mobile Crisis Center • Walk-In Crisis Center/Referral

Crisis response support for APS staff students and families

Insert Photo

9/14/2016 9

Page 10: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Social/Emotional Safety Intervention and Post-vention

The APS Crisis Support Team School counselors, psychologists and

social workers Second line or proactive response in

the areas of social/emotional and behavioral support to staff and students in response to traumatic events

Counseling support Assessments for harm to self or

others Psychoeducation for students, staff

and caregivers Additional support from the Aurora

Mental Health Crisis Support Team or national crisis support, if necessary

9/14/2016 10

Page 11: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Health Services Support

9/14/2016 11

* Prevention * Intervention * Post-vention

Page 12: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Department of Health Services Prevention, Staffing, Training

Staffing P-8, middle and high school sites staffed by full-

time registered nurse. Elementary schools staffed by itinerant

registered nurses APS school nurses collaborate with school staff

in the assessment and identification of students in need of mental health, substance abuse assessment, etc.

School nurses serve as advocates, facilitators and counselors of mental health services both within the school and community

Health insurance enrollment support increases student access to mental health services

Programs and Training Prevention and Intervention of Child Abuse and

Neglect Young Parent Support Program Professional development regarding

assessment and identification of students with behavioral health needs

9/14/2016 12

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Every Student Shapes a Successful Future

Health Services Programs - Intervention

Emergency Response Participate in District Emergency Response

planning Support training of staff in CPR/1st aid for all on

and off-site activities Provide for student and staff health needs during

evacuation, lockout/lockdown

Behavioral Health Support School nurses spend up to 32% of their time

providing mental health services1 Collaborate with school staff and the community

in the intervention, referral and care coordination of children in need of mental health services

Facilitate and coordinate services for students who require Home Hospital or Children’s Medical Day program

Collaboration and Referral to Community Providers

Three school-based health centers to improve access to primary care including behavioral health services

APS liaison for Children’s Hospital Colorado Member of Tri-County Child Protection and

Fatality Review committees

APS Medicaid Services and Care Coordination

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Page 14: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Health Services Programs Post-vention

School nurses provide ongoing support of students and staff post-event via follow-up

Partner with behavioral health staff when providing post-vention crisis support

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Page 15: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Health Services Programs for Health and Safety - Post-Vention

Emergency Response Participate in district emergency response planning Participate in suicide and threat assessment teams

Disease and Injury Prevention and Control Assess acute illnesses and injuries, implement appropriate steps to limit potential spread

of communicable diseases, limit impact of injury and prevent disability. Concussion referral and school management

Ensure compliance with Colorado School Immunization Law to protect schools and community from vaccine preventable disease outbreaks.

Chronic Disease Management Develop health care plans for students with chronic illnesses to support optimal health

for learning Chronic disease management Collaborate with student engagement advocates on health-related absences

9/14/2016 15

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Physical and Infrastructure Safety

9/14/2016 16

*Common response protocol

*Access control protocols and procedures *Preparedness/Planning/Training *Common mapping protocols *Communication protocols *APS and APD Support *Crisis Response *IT Network and Infrastructure

Page 17: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Physical and Infrastructure Safety

Common Response Protocol

Adopted common “lockout/lockdown” threat terminology in partnership with Aurora Police Department

Common terminology used by both Cherry Creek Schools and Aurora Public Schools

Provides a smooth transition with our first responders who regularly patrol both school districts

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Page 18: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Physical and Infrastructure Safety

Access Control Protocols and Procedures

Exterior doors locked at preschool, elementary, P-8 and middle schools

Interior doors locked at all school sites

High school entry doors locked or monitored

Visitors are required sign in at school offices and wear visitor badges

24/7 state-of-the-art camera/video monitoring system

Proximity card access control system

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Page 19: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Physical and Infrastructure Safety

Access Control – Raptor

Replaces pen and paper sign-in

Allows us to know who is in our schools in the event of a fire or evacuation

Provides a level of certainty on the background of our visitors

Adds a layer of verification for court custody orders

Screens visitors quickly

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Page 20: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Physical and Infrastructure Safety

Preparedness/Planning/Training

Ongoing safety trainings with site leaders

Ongoing facility security inspections

Annual functional drill with principals and first responders

Annual districtwide tabletop exercise with first responders

Quarterly IRT meetings

Safety drill monitoring

Strong partnerships with first responders

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Page 21: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Physical and Infrastructure Safety

Common Mapping Protocols Site and building floor plans updated and shared

with first responders annually Hallways and corridors marked for easy

identification Strategic placement of Knox Boxes Exterior doors numbered

9/14/2016 21

Page 22: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Physical and Infrastructure Safety

Communication Protocols Letters, text messages and e-mail notifications Automated School Messenger calls to affected

stakeholders Coordinated media statements with City of

Aurora Staff talking points Website and social media posts

9/14/2016 22

Page 23: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Physical and Infrastructure Safety

APS and APD Support

18 APS security staff members

APD School Resource Officers (SRO) and Police Area Representatives (PAR)

Campus monitors at middle and high schools

9/14/2016 23

Page 24: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Crisis Response: Incident Response Team

Definition and Responsibilities The Incident Response Team (IRT) is responsible for working directly with schools and

other district sites to address potential or real security incidents. Examples of incidents commonly addressed by the IRT include: Police activity in the surrounding area that triggers a prolonged lockout or

lockdown Missing students Significant student injury or death

The APS Incident Response Team is made up of: Trained APS staff members Aurora Police Department Aurora Fire Department Note: Each IRT member has a defined role on the team and the Chief Operating Officer serves as the Incident Commander. The IRT meets quarterly to review safety and security trends, procedures and protocols.

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Page 25: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Physical and Infrastructure Safety

Cyber Safety

Awareness – Prevention, Policy, Education Digital Citizenship; cyberbullying, Internet safety, etiquette & responsibility.

Policy Management; responsible use, CIPA, identity protection.

Mediums & Methods of Education on Cyber Safety

Monitoring & Response Social Media Monitoring Tools

Incident Response; data breach, online threats, emergencies.

Data Privacy & Transparency; COPPA, HB-1423.

Network Security/Safety Network Security; perimeter, web content filtering, endpoint protection.

Identify & Access Management; defined and applied access to data and services.

Data protection; encryption, destruction, backup & restore.

9/14/2016 25

Page 26: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Continuous Improvement Next Steps

Hire Risk Assessment Coordinator

Develop Threat Assessment protocols that align with best practices

Establish and train a threat assessment team at every school

Create a Safe2Tell communication and engagement plan for staff, students and parents

Work in conjunction with APS Legal Division to establish Infinite Campus documentation protocols

Continuous safety and security training for staff, including lockout/lockdown procedures

Utilize bond dollars to construct vestibules at approximately 28 schools, update security cameras, public address systems and fire suppression systems

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Page 27: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Questions?

9/14/2016 27

Page 28: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Appendix

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Page 29: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Major Recommendations from the Arapahoe High School Shooting Reports Consistently implement threat assessment guidelines

Develop a threat assessment process including a manual

Develop threat assessment teams at every school

Train teams on principles and questions to be used to gather and evaluate early warning signs, risk factors, etc.

Information sharing Consistent use of and shared access to Infinite Campus

Document all student discipline and behavior incidents (conduct violations, interventions, academic concerns, threat assessment results and safety and support action plans, etc. in Infinite Campus

Establish consistent guidelines for who needs to know (administrators, teachers, mental health professionals, SROs, etc.)

Train and promote Safe2Tell among students and staff

Assess and update, as needed, Interagency Information Sharing Agreement with community agencies, including law enforcement, mental health service providers and social services agencies, etc.

Systems Thinking Continuous assessment of processes, protocols, etc.

Annual climate survey of students and staff reference health and safety in APS

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Page 30: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Mandatory Safety Drills

• Fire Drills

– Ten fire drills, including a hazardous materials safety drill

• Lockdown Drills

– One Red Lockdown Drill

• Lockout Drills

– One Orange Lockout Drill

• Tornado Drills

– One Tornado Drill in April

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Page 31: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Physical and Infrastructure Safety

• RED: Lockdown

– Severe risk threat in the school or building

– Immediately lock yourself down

– Classroom doors shut and locked

– Lights out, no talking, no using cellphone or radio

– All work stops, staff and students in a duck and cover position

• ORANGE: Lockout Secure Perimeter

– High risk threat in the neighborhood around your school or building

– All interior and exterior doors will be locked and closed

– Exterior window coverings are in the closed position

– Restrict building access to essential staff only

– Work inside continues, but no one leaves the building

– Any staff outside, comes inside

• YELLOW: Lockout Secure Perimeter

– Potential threat exists in neighborhoods around your building

– All exterior doors will be locked and closed

– High traffic doors must be monitored by staff members to allow building access to district staff in the building

– All interior doors will be locked

– Any staff outside, comes inside

– Work inside continues, but no one leaves the building

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9/14/2016

Risk Assessment Coordinator

Training

District Level

Teams

Building Level

Teams

Calibration

District Level Team

Building Level

Teams

Systems and

Progress Monitoring

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Page 33: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Safe2Tell

An anonymous system for parents, students, teachers, school administrators and law enforcement to share information.

Created as a result of the Columbine tragedy

Monitored 24/7/365 by Colorado State Patrol

Tip submission process: Received by phone, web and app

Sent to APD dispatch, security director, APS dispatch and the building principal.

Addressed immediately when related to life/safety

Addressed the next day when involving bullying or other student conduct

Appropriate intervention determined after investigation of the validity of the tip.

One of our goals is to communicate how, when and why to use Safe2Tell.

9/14/2016 33

Page 34: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Students per Counselor

344

454

613

516

250

0

100

200

300

400

500

600

700

High Schools Middle Schools K-8 Schools Elementary Schools Recommended Average

9/14/2016 34

Page 35: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Campus Safety Officer Call & Data Information 2015-2016

Call Total Reports Assist Disturb. Assault Drug/Par Trespass Weapon SPED Traffic

/Parking Spec. Event

Alarm Other Total

Oct 77 68 25 16 2 3 16 2 7 4 8 3 36 190

Nov 76 67 26 13 1 4 8 3 6 0 2 12 8 150

Dec 66 55 16 7 0 2 2 0 4 0 0 20 17 123

Jan 93 85 22 11 2 1 9 1 14 4 1 22 9 181

Feb 119 118 24 11 1 4 12 4 26 3 2 16 24 245

Mar 104 104 23 20 1 4 7 4 9 1 0 17 44 234

Apr 112 111 23 17 0 8 5 2 19 1 1 15 29 231

May 105 106 17 17 0 3 15 2 21 1 0 8 38 228

0

50

100

150

200

250

300

9/14/2016

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Page 36: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

APS Cameras

87

436

179 230

385

91 95

1,503

0

200

400

600

800

1000

1200

1400

1600

CDC Elementary K-8 Middle High Alternative Admin TOTAL

Number of Cameras

9/14/2016 36

Page 37: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Incident Commander Checklist • This is the only position that must be filled at all times. Anthony Sturges is the designated Incident Commander. Rico Munn and

Marcelina Rivera will be primary/backup as directed by the Superintendent.

• Immediately establish contact via Telecom and Webinar with agencies/districts involved—establish contact with APD, AFD and on site APS Liaison Director on the scene. If this is an exercise, preface all comments on phones as “This is an exercise.”

• Log in to Adobe Connect Webinar.

• Instruct everyone one to mute their line (#6) and only unmute (*6) when directed by Incident Commander.

• Instruct everyone to submit their questions through the chat room.

• Monitor roll call to ensure correct IRT participants are in attendance.

• Confirm site administrator is calling into the teleconference using their cell phone.

• Confirm participation for the teleconference and identify participants.

• Confirm:

– What is the incident?

– Where is the incident?

• If a high school is in lockdown, check Community Campus schools

– Who is impacted?

– Protocols to keep students/staff safe

• Using GIS identify APS facilities in 1, 2 or 3 miles of the incident.

• Utilize wall maps in the EOC to determine perimeter within one, three or five mile radius of the incident location

• Establish objectives/outcomes

• Refer to Incident Flowchart Procedures and Evacuation and Reunification Flowchart. Fill out large board with big picture information to date

• Identify potentially impacted staff and students and consider facility lockdowns for affected sites.

• Receive initial Briefs from Security, School Services, Communication, Transportation, HR, Medical, Weather and Legal

• Get updated information from local authorities and Liaison Director who is at the scene. 9/14/2016 37

Page 38: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Incident Commander Checklist • Ensure communication protocol is established by PIO.

– Connect Ed Call to BOE

– Press release prepared and coordinated with APD/AFD PIO

– Connect Ed call to principals/schools/sites of interest

– Connect Ed Call to Staff

– Connect Ed Call to Families

• Delegate tasks to Incident Response Team as necessary and ensure checklists are being followed.

• Real World: have security guard posted at entry to Suite 206 to monitor who comes and goes from the suite

• Consider releasing/holding individuals who are not directly needed for the incident.

• Get building schematics as necessary

• Bring up building cameras as necessary to view areas of interest

• Monitor TV telecasts that might be monitoring the incident—be prepared to record news telecasts for future review as needed

• Connect with Zonar and consider freezing all buses to ensure vehicles do not enter containment areas or exit containment areas without an APD escort, as necessary.

– Put 3 buses on alert for evacuation movement as necessary

• Establish Parent Re-unification site by notifying the respective school and deploy the Crisis Counselors to the site.

• Put reunification site in orange lockdown

• Brief the members in the EOC every hour with updated information using briefing slides.

• Send Incident log to APD/AFD every 15-30 minutes.

• Always monitor buildings on lockdown and release as necessary

• Always monitor the weather.

• Consider cancelling affected schools that have activities for that day and other days as necessary.

• Fax/scan/email/hand-deliver information on students and employees (pictures, medical information, etc.) as necessary.

– Information to assist on hostage negotiations 9/14/2016 38

Page 39: LESSONS LEARNED FROM ARAPAHOE HIGH SCHOOL INCIDENT …

Every Student Shapes a Successful Future

Incident Commander Checklist • Information to assist APD to distinguish suspects from innocents

• Account for personnel and ensure all are evacuated to a safe location ASAP

– Put names on white board who are not accounted for

– Put pictures of personnel of concern—remove as necessary as they are accounted for

– Assist APD with a person familiar with the area (custodian?) who can see if there is anything out of place

• Food services provide food as necessary

• Consider 24 hour operations and work shifts with alternate IRT members

• Once incident is over, notify dispatch to send page to end lockdown

• Work after incident contingency plan

– M&O cleanup

– Press conference

– Crisis Action Team plan for dealing with affected students (involved students, friends, siblings) or employees

– Plan for opening schools and how to do it.

– Consider memorial services if needed

• Ensure after action report is completed.

9/14/2016 39