Lesson 3: The Project Management Framework, Knowledge & Application Areas.

Lesson 3: The Project Management Framework,Knowledge & Application Areas

22Copyright: M.G. Judd-IAM-2007Copyright: M.G. Judd-IAM-2007

Administrative ItemsAdministrative Items•Prayer•University Items•College of Business & Communications Items•Department of Computer Information Technology Items•CIT-380 Course Items


Learning ObjectivesLearning Objectives

The student will understand the importance of The student will understand the importance of project management and what techniques are project management and what techniques are likely to make a project successful.likely to make a project successful.The student will be introduced to the role of the The student will be introduced to the role of the project manager.project manager.The student will understand the “triple The student will understand the “triple constraint”.constraint”.The student will obtain an awareness of the 9 The student will obtain an awareness of the 9 knowledge areas of project management as knowledge areas of project management as taught by the PMI.taught by the PMI.


Lesson OutlineLesson Outline

Administrative ItemsAdministrative ItemsThought for the DayThought for the DayProject of the DayProject of the DayTopical ReviewTopical ReviewPMI Terms & ConceptsPMI Terms & ConceptsActivitiesActivitiesAssignmentAssignment


Thought for the DayThought for the Day


Thought for The DayThought for The Day

“ “And it shall come to pass in the last days, And it shall come to pass in the last days, saith God, I will pour out of my Spirit upon all saith God, I will pour out of my Spirit upon all flesh: and your sons and your daughters shall flesh: and your sons and your daughters shall prophesy, and your young men shall see prophesy, and your young men shall see visions, and your old men shall dream dreams:visions, and your old men shall dream dreams:…And it shall come to pass, that whosoever …And it shall come to pass, that whosoever shall call on the name of the Lord shall be shall call on the name of the Lord shall be saved.” (Acts 2:17,21)saved.” (Acts 2:17,21)

“ “How marvelous to be alive at this time-the How marvelous to be alive at this time-the dawning of the third millennium since the birth dawning of the third millennium since the birth of Christ. This the great summing-up season of Christ. This the great summing-up season of the work of the Lord. This is the day of of the work of the Lord. This is the day of prophecy fulfilled.” (Stand a Little Taller-prophecy fulfilled.” (Stand a Little Taller-Gordon B. Hinckley)Gordon B. Hinckley)


Project of the DayProject of the Day


Patriot MissilePatriot MissileProgram (V3)Program (V3)

Why SelectedWhy Selected: Instructor Involvement: Instructor InvolvementSponsorSponsor: U.S. Army Space and Missile Defense Command- : U.S. Army Space and Missile Defense Command- Huntsville, ALHuntsville, ALContractorContractor: Raytheon Company- Missile Systems Division: Raytheon Company- Missile Systems DivisionTechnologyTechnology: Short range missile defense system: Short range missile defense systemLife Cycle StagesLife Cycle Stages: Concept Definition, Demonstration-: Concept Definition, Demonstration-Validation, Low Rate Production, Full Scale Production, and Validation, Low Rate Production, Full Scale Production, and DeploymentDeploymentStatusStatus: Updated versions still being produced and deployed : Updated versions still being produced and deployed to protect U.S. Basesto protect U.S. BasesProgram/Project ObjectiveProgram/Project Objective: Theater Missile Defense: Theater Missile DefenseCostCost: ~$63B: ~$63BDeployment ModeDeployment Mode: Mobile launchers, Since Mid 1980’s, : Mobile launchers, Since Mid 1980’s, Europe, Middle East and South Korea.Europe, Middle East and South Korea.


Group QuestionsGroup Questions


Topical ReviewTopical Review


Why Learn Project Management? Why Learn Project Management?

Adoption of project management principles has been a Adoption of project management principles has been a high priority for companies throughout the world for the last high priority for companies throughout the world for the last 10-15 years.10-15 years.

Most high-tech organizations, state, and federal Most high-tech organizations, state, and federal governments make extensive use of project teams.governments make extensive use of project teams.

The The U.S. spends ~3 trillion on projects every yearU.S. spends ~3 trillion on projects every year, or , or one-one-quarter of its gross domestic productquarter of its gross domestic product, and the , and the world as a world as a whole spends nearly $10 trillion of its $40.7 trillion grosswhole spends nearly $10 trillion of its $40.7 trillion gross productproduct on projects of all kinds (each year).* on projects of all kinds (each year).*

*PMI, The PMI Project Management Fact Book, Second Edition, 2001.


What is What is Project ManagementProject Management??

Project managementProject management is “the is “the applicationapplication of of knowledge, skills, tools and techniquesknowledge, skills, tools and techniques to project activities to meet project to project activities to meet project requirements.”*requirements.”*

*PMI, A Guide to the Project Management Body of Knowledge (PMBOK® Guide) (2004), p. 8.


HistoryHistory of Project Management of Project ManagementSome people argue that building the Some people argue that building the Egyptian pyramidsEgyptian pyramids along with the along with the Great Great Wall of ChinaWall of China were among the first were among the first major projects in recorded history.major projects in recorded history.

Biblical scholarsBiblical scholars would argue the would argue the creation of thecreation of the Earth Earth (as recorded in (as recorded in Genesis) was the greatest project of all Genesis) was the greatest project of all time.time.

Modern-day practitionersModern-day practitioners often refer to often refer to the the Manhattan ProjectManhattan Project (developed the (developed the Atomic Bomb) to be the first project to Atomic Bomb) to be the first project to use “modern” project management use “modern” project management techniques.techniques.

This three-year This three-year $2 billion (in 1946 $2 billion (in 1946 dollars)dollars) project had a separate project had a separate project and technical managers.project and technical managers.


AdvantagesAdvantages of Modern of Modern TechniquesTechniques

Better control of financial, physical, and human Better control of financial, physical, and human resources.resources.Improved customer relations.Improved customer relations.Shorter development times.Shorter development times.Lower costs.Lower costs.Higher quality and increased reliability.Higher quality and increased reliability.Higher profit margins.Higher profit margins.Improved productivity.Improved productivity.Better internal coordination.Better internal coordination.Higher worker morale (less stress).Higher worker morale (less stress).


Project Project Success FactorsSuccess Factors**

1. Executive 1. Executive supportsupport

2. User 2. User involvementinvolvement

3. 3. ExperiencedExperienced project project managermanager

4. Clear business 4. Clear business objectivesobjectives

5. 5. Minimized scopeMinimized scope

6. Standard software 6. Standard software infrastructureinfrastructure

7. Firm basic 7. Firm basic requirementsrequirements

8. Formal 8. Formal methodologiesmethodologies

9. Reliable 9. Reliable estimatesestimates

10.10. Other Other criteria, such as criteria, such as (small milestones, proper (small milestones, proper planning, competent staff, planning, competent staff, and ownership)and ownership)

*The Standish Group, “Extreme CHAOS” (2001).


Define Define scopescope of project. of project.

Identify stakeholdersIdentify stakeholders, decision-, decision-makers, and escalation makers, and escalation procedures.procedures.

Develop detailed Develop detailed task listtask list (work (work breakdown structures).breakdown structures).

EstimateEstimate time time requirements. requirements.

Develop initial project Develop initial project management management flow chartflow chart..

Identify required Identify required resources and resources and budget.budget.

Evaluate project Evaluate project requirements.requirements.Identify and evaluate Identify and evaluate risks.risks.Prepare Prepare contingency plancontingency plan..Identify Identify interdependenciesinterdependencies..Identify and Identify and track critical track critical milestones.milestones.Participate in project Participate in project phase phase review.review.SecureSecure needed needed resources.resources.Manage the Manage the change controlchange control process.process.Report project Report project statusstatus..

15 Project Manager Job Functions*15 Project Manager Job Functions*

*Northwest Center for Emerging Technologies, “Building a Foundation for Tomorrow: Skills Standards for Information Technology,” Belleview, WA, 1999.


Who Are The Who Are The Project Stakeholders?Project Stakeholders?

Project sponsorProject sponsorProject managerProject managerProject teamProject teamSupport staffSupport staffCustomersCustomersUsersUsersSuppliersSuppliersOpponents to the projectOpponents to the project


The The Triple ConstraintTriple Constraint

Every project is constrained in 3 waysEvery project is constrained in 3 ways::

ScopeScope goals: What work will be done?goals: What work will be done?

Schedule Schedule goals: How long should it take to complete?goals: How long should it take to complete?

CostCost goals: What should it cost?goals: What should it cost?

It is the project manager’s duty to It is the project manager’s duty to balance thesebalance these competing competing goals.goals.


What the What the WinnersWinners Do*Do*

Recent research findings show:

-Use an integrated project management toolbox that includes standard and advanced tools and lots of templates.

-Grow project leaders, emphasizing business and soft skills.

-Develop a streamlined project delivery process.

-Measure project health using metrics, including customer satisfaction and return on investment.

*Milosevic, Dragan and And Ozbay, “Delivering Projects: What the Winners Do,” Proceedingsof the Project Management Institute Annual Seminars & Symposium (November 2001).


PMI Terms & ConceptsPMI Terms & Concepts


The Triple ConstraintThe Triple Constraint

Successful project management means meeting all three goals (scope, time, and cost) – and satisfying the project’s sponsor!

Source: IT Project Management – K. Schwabe, 2006


A ProjectA Project

… “… “a a temporary endeavortemporary endeavor undertaken to undertaken to create a unique product, service, or create a unique product, service, or result.”*result.”*

A A project ends when its objectives have project ends when its objectives have been reachedbeen reached, or the project has been , or the project has been terminated.terminated.

Projects can beProjects can be large large or or small small and take a and take a shortshort or or longlong time to complete. time to complete.

*PMI, A Guide to the Project Management Body of Knowledge (PMBOK® Guide) (2004), p. 5.


CharacteristicsCharacteristics of a Projectof a Project

A project: A project: Has a Has a uniqueunique purpose. purpose. Is Is temporarytemporary.. Requires Requires resourcesresources, often from various , often from various

areas.areas. Should have a Should have a primary customer or primary customer or

sponsorsponsor.. Involves Involves uncertaintyuncertainty..


Program, Project and Operations Program, Project and Operations ManagersManagers

Program managersProgram managers oversee programs and often oversee programs and often act as act as bosses for project managersbosses for project managers..

Project managersProject managers work with project sponsors, work with project sponsors, project teams, and other people involved in project teams, and other people involved in projects to meet project goals.projects to meet project goals.

Operations managersOperations managers use the same tools and use the same tools and techniques but apply them to repetitive activities techniques but apply them to repetitive activities supporting the continuous functioning of an supporting the continuous functioning of an enterprise.enterprise.


The Project Management Office The Project Management Office (PMO)(PMO)

A PMO is A PMO is an organizational groupan organizational group responsible for coordinating the responsible for coordinating the project management function throughout an organization.project management function throughout an organization.

Possible Possible goalsgoals include: include: Collect, organize, and integrate Collect, organize, and integrate project dataproject data for the entire for the entire

organization.organization. Develop and maintain Develop and maintain templates templates for project documents.for project documents. Develop or coordinate Develop or coordinate trainingtraining in various project management in various project management

topics.topics. Develop and provide a formal Develop and provide a formal career pathcareer path for project managers. for project managers. Provide project management Provide project management consulting servicesconsulting services.. Provide a Provide a structurestructure to house to house project managersproject managers while they are while they are

acting in those roles or are between projects.acting in those roles or are between projects.


Knowledge AreaKnowledge Area

Source: IT Project Management- K. Schwabe 2006


9 Knowledge Areas9 Knowledge Areas

Knowledge areas describe the Knowledge areas describe the key competencieskey competencies that that project managers must develop.project managers must develop. Four coreFour core knowledge areas lead to specific project knowledge areas lead to specific project

objectives (objectives (scope, time, cost, and qualityscope, time, cost, and quality).). Four facilitatingFour facilitating knowledge areas are the means knowledge areas are the means

through which the project objectives are achieved through which the project objectives are achieved ((human resources, communication, risk, and human resources, communication, risk, and procurement managementprocurement management).).

One IntegrationOne Integration knowledge area (known as knowledge area (known as project project integration managementintegration management) affects and is affected by all ) affects and is affected by all of the other knowledge areas.of the other knowledge areas.

AllAll knowledge areas are knowledge areas are important to success!important to success!


The Project Management The Project Management ProfessionProfession

Professional societies such as the Project Professional societies such as the Project Management Institute (PMI) have grown Management Institute (PMI) have grown significantly. significantly. www.pmi.orgwww.pmi.org

There are There are specific interest groupsspecific interest groups in many in many areas, such as engineering, financial services, areas, such as engineering, financial services, health care, and IT.health care, and IT.

Project management Project management research and certificationresearch and certification programs continue to grow.programs continue to grow.


Project Management Project Management CertificationCertification

PMI provides certification as a PMI provides certification as a Project Management Project Management Professional (PMP)Professional (PMP) and as a and as a Certified Associate of Certified Associate of Project Management (CAPM).Project Management (CAPM).

The PMP holder has documented sufficient project The PMP holder has documented sufficient project experience, agreed to follow a code of ethics, and experience, agreed to follow a code of ethics, and passed the PMP exam.passed the PMP exam.

The number of people earning The number of people earning PMP certificationPMP certification is is increasing quickly.increasing quickly.

PMI and other organizations are offering new PMI and other organizations are offering new certification programs (certification programs (SCEA:EVP,NCMA:CCESCEA:EVP,NCMA:CCE))


GrowthGrowth in PMP Certification in PMP Certification 1993-20031993-2003

1,000 1,900 2,800 4,4006,415

10,086

18,184

27,052

40,343

52,443

76,550

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003

Year

# P

MP

s


Certified Associate in Project Certified Associate in Project Management (Management (CAPMCAPM))

Successful completion of this course will Successful completion of this course will qualify each student to set for the qualify each student to set for the certification examination.certification examination.The examination is scheduled by the Eastern The examination is scheduled by the Eastern Idaho Chapter of the Project Management Idaho Chapter of the Project Management Institute. Visit them at: Institute. Visit them at: http://http://www.eastidahopmi.orgwww.eastidahopmi.org//The cost for the examination is ~$250.00The cost for the examination is ~$250.00For more information on the credential go to: For more information on the credential go to: http://http://www.pmi.org/info/PDC_CertificationsOverviewww.pmi.org/info/PDC_CertificationsOverview.asp?navw.asp?nav=0401=0401


PMI TermsPMI Terms

Knowledge AreasKnowledge Areas Integration ManagementIntegration Management Scope ManagementScope Management Time ManagementTime Management Cost ManagementCost Management Quality ManagementQuality Management Human Resource ManagementHuman Resource Management Communications ManagementCommunications Management Risk ManagementRisk Management Procurement ManagementProcurement Management


ActivitiesActivities

(See I-Learn- Lesson Activity Document)


Assignment (s)Assignment (s)

(See Syllabus Appendix A)

Lesson 3: The Project Management Framework, Knowledge & Application Areas.

Documents

project management framework

project activities

project requirements

project manager

project successful

extensive use of project

application of knowledge

theater missile defensecost