Page 1 of 25 LESOTHO ELECTRICITY AND WATER AUTHORITY In the matter regarding a DETERMINATION OF LESOTHO ELECTRICITY COMPANY (Pty) Ltd’s APPLICATION FOR A TARIFF INCREASE FOR 2015/16 1. DECISION Based on the available information and analysis of the application, written and oral submissions from stakeholders during public consultation process, reasons, facts and evidence provided, the Lesotho Electricity and Water Authority (LEWA) Board, at its meeting held on 26 March, 2015 decided and resolved as follows: a) That the Lesotho Electricity Company (LEC) be allowed revenue of M745.75 million for 2015/16 Financial Year; b) That the energy and maximum demand charges for all customer categories be increased as shown in Tables 1 and 2 below;
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LESOTHO ELECTRICITY AND WATER AUTHORITY
In the matter regarding a
DETERMINATION OF LESOTHO ELECTRICITY COMPANY (Pty) Ltd’s
APPLICATION FOR A TARIFF INCREASE FOR 2015/16
1. DECISION
Based on the available information and analysis of the application, written and oral submissions
from stakeholders during public consultation process, reasons, facts and evidence provided, the
Lesotho Electricity and Water Authority (LEWA) Board, at its meeting held on 26 March, 2015
decided and resolved as follows:
a) That the Lesotho Electricity Company (LEC) be allowed revenue of M745.75 million for
2015/16 Financial Year;
b) That the energy and maximum demand charges for all customer categories be increased as
Table 2: Approved LEC Maximum Demand (MD) Charges for 2015/16
Customer Old Maximum Demand Percentage Approved Maximum Demand Charges (M/kVA) Categories Charge (M/kVA) Increase (%)
Industrial HV 213.2433 5.4 224.7040
Industrial LV 249.0686 5.4 262.4547
Commercial HV 213.2433 5.4 224.7040
Commercial LV 249.0686 5.4 262.4547
The figures in tables 1 and 2 exclude VAT.
c) The current charges for connection should remain the same for the financial year 2015/16
until reviewed and approved by the Authority; and
d) The effective date for the above approved tariffs is 1 April 2015.
2. THE APPLICANT
Lesotho Electricity Company (Pty) Ltd (hereinafter referred to as LEC) is a Government owned
company issued with a Composite Electricity Licence in terms of Section 50 of the Lesotho Electricity
Authority Act 2002, as amended, to conduct transmission, distribution and supply of electricity
businesses.
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3. THE APPLICATION
3.1 Overview of the Application
The Authority received an application (the Application) for a Tariff Review from LEC (the Company or
the Applicant) on 07 January, 2015. In line with the Lesotho Electricity Authority Tariff Filing and
Review Procedure for Electricity and Water, the Authority identified data gaps and communicated
them in writing to LEC on 22 January, 2015. The Company provided the required clarifications and
additional information, albeit inadequate, on 30 January, 2015. In its Application, LEC stated that one
of its licence conditions prescribes that it must submit an application to the regulator when it needs to
increase tariffs. The Application stated that the objective of the proposed tariff increase is to strive for
commercial sustainability of the Company. The Application mentioned that electricity is recognized as
one of the major stimulants of the economic growth in the Government of Lesotho Growth Strategy. In
order to avoid constraining economic growth, LEC should be adequately and financially resourced to
maintain the growing network, replace obsolete equipment and expand infrastructure to meet
increasing demand. The Application highlighted some of the challenges the utility is faced with as
reflected below:
3.1.1 Increasing Demand
Currently LEC has 185,000 customers and staff complement has to be increased1 up to attain speedy
response to faults and queries. The demand for electricity is also increasing and it requires a
proportional increase in the number of alternative vending methods for ease of access by customers.
Installation and maintenance of sales equipment by the agents also come at a cost to the company.
3.1.2 Network Management
Management of growing but underutilized network poses a challenge on resource requirements.
There is also a need to recover and provide for the cost of network refurbishment to alleviate possible
1 The proposed LEC’s increase in staff is not in line with the Authority principle of increasing staff in line with inflation and half
increase in connections such that the Company attains staff/connection ratio of 1:400.
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future price shocks to consumers. Pressure exacerbated by current electrification drive on the
existing network requires system improvements to guarantee continued electricity supply.
3.1.3 Commercial Viability
To maintain full operating capacity, the utility needs to be properly financed by significant capital
inflows in terms of equity, debt and allowed revenue. Ability to deploy various financing methods
largely depends on regulatory framework for setting future allowed revenues and cost reflective tariff2.
3.1.4 Indexing of Operational Costs
Consistently the regulator has always put a ceiling to the operational cost of LEC, when on the other
hand the utility’s budget for operational costs are based on activities that are geared towards service
provision of electricity (Activity Based Budgeting3). The Application mentioned that indexing of costs
through the use of Consumer Price Index (CPI) limits the cost coverage of activities that can be done
for effective and efficient dispensing of electricity service to the customers. It further stated that
indexing practice compromises the training of staff and customer education aspects. It mentioned
that the support for the intensive electrification drive that the Government embarked on was
inefficient. The best practice is stated as where LEC does pre-electrification marketing and post
electrification marketing, which were highly compromised due to limited budget as a result of indexing
cost. Lastly, it stated that last year LEC had requested M134 million and was allowed M128 million
due to indexation. That resulted in increased overtime and limited availability of staff which affected
LEC’s performance in relation to the LEWA performance standards.
3.1.5 Security of Supply
The Application mentioned that RSA is behind with some power expansion projects against
increasing natural demand and shortage of power supply in the region which is expected to persist
until 2016. The Lesotho national energy crisis translates into a security risk for the country because of
the reliance on non-firm contracts with both EDM and Eskom. Therefore, there are activities that LEC
2 The LEC statement has not been supported with facts as the Authority has developed a set of regulatory instruments in order to
ensure utilities use them on employing various methods to run their business. 3 This method has no cap on activities and it is not clear how it can be regulated in order to ensure smooth increase in tariffs.
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will undertake in facilitation of creating own generation. Those activities entail sourcing consultants to
undertake pre-feasibility and feasibility studies4 , and need to be allowed into the tariff.
3.2 The Drivers of Price Increases
The Application pointed out that the tariff increases were driven by need to sustain the current
business and operating costs to run a viable business. The Application stated that the Company is
also negotiating a firm contract with Electricidade de Moçambique (EDM) of Mozambique which
comes at a higher cost because the expectation is for LEC to take a minimum of 90GWh5 per year.
The other contributing factor is the increase of bulk cost (imports) tariffs from both Eskom of South
Africa and EDM.
3.2.1 Imports (Bulk Purchases)
LEC stated that it has short term contracts (Power Sales Agreement) with ESKOM and EDM. The
utility further pointed out that it was negotiating a firm contract with EDM and that is coming at a
higher cost. The Applicant also mentioned that Eskom’s tariff has also increased by 12.69% while
EDM tariff has increased by 10% for the 2015/16 Financial Year. LEC forecasted total bulk supply
Intake Point Energy Purchases in kilowatt hours (kWh)
Total Amount of Money to be spent in Maloti (M)
Maseru Bulk 137 788 111 90 693 749.54
Clarens 85 680 119 59 189 064.96
Qacha’s Nek 7 832 058 3 170 706.78
EDM 55 349 010 113 656 290.00
Muela Hydro Power 518 060 791 63 412 056.74
Total 804 710 089 330 121 868.02
4 It is not clear why LEC’s customers should finance activities related to generation as the Company is licensed for transmission,
distribution and supply of electricity. 5 It is not clear what would the price be if LEC buys more energy than the stated threshold.
6 This table was designed using summary information provided by LEC and the information in it is different from the one contained in
a detailed bulk cost supply per intake point in the main application.
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3.2.2 Repairs and Maintenance
LEC stated that the current growth of the distribution network requires additional resources to operate
and maintain. It also mentioned that during Interim Management Task Force (IMTF) era,
maintenance on the network was implemented at minimum rate. The result of that is reflected by
mounting amounts of maintenance backlog on assets. The lag with respect to maintenance, dictates
the Company to engage into an intensive refurbishment.
3.2.3 Operational Costs
LEC stated that at least 70% of its operational costs are contractual and provided by third parties.
These are a direct result of quotations from suppliers and LEC does not have control over what
suppliers charge7. The services provided by these suppliers are essential for the operation of the
network and protection of LEC’s assets. LEC also realized a possibility of political instability risk
exposure and opted to upgrade the insurance cover to include the risk in the future.
3.2.4 Connection Fees
LEC stated that it requested a suspension of the 50 meter threshold where a customer pays a
standard rate of M2, 000.00 but the regulator denied the request insisting on alignment with the
connection guidelines. The request was made because LEC was and is still subsidizing8 customers
on the connection fee payment. The company is therefore ‘hemorrhaging’ through subsidizing the
connections with M2, 000.00 (the cost of connection is M4, 000.00).
3.2.5 Affordability
The Application mentioned that affordability of electricity for residential consumers was an important
consideration in assessing tariff adjustment. However, it is not desirable to require electricity to be
supplied at prices where medium to long term reliability of supply is unsustainable. Electricity prices
7 Even though the Company does not control these costs, they are provided competitively and LEC has not provided the Authority
with evidence that there are some costs (other than bulk supply, depreciation and financing charges) that should be treated as pass-
through as the Company cannot control. 8 During public hearing meetings the Company denied that it uses part of its revenue for electrification due to a large backlog of
capital maintenance to be addressed.
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need to provide an appropriate return on investment from the supply side. It also states that, the cost
of electricity is very low compared to other sources of energy. Preference of electricity over other
energy sources and its diversified uses provide convenience as its competitive advantage.
3.2.6 Revenue Requirement
LEC stated that the revenue requirement for 2015/16 is estimated at M 763,479,924.00 comprising
cost of sales at M362, 928,819.00, operating expenses at M341,815,485.00, return on assets at
M46,294,504 and financing costs at M12,441,116.00 respectively. The Application stated that the
revenue requirement is expected to be financed by a nominal increase of 18.32% on energy and
maximum demand.
4. APPLICABLE LAW
The legal mandate of the Authority to make a determination of tariff applications is derived from the
LEA Act 2002, as amended. In terms of the Act, Section 22(f) thereof, it is the function of LEWA to
regulate prices charged to electricity consumers.
5. PUBLICATION OF THE APPLICATION
In terms of Section 24 (6) of the Act, the Authority is required to publish a notice in newspapers and
other local media to allow electricity consumers and other interested stakeholders to comment on the
reasonableness of the tariffs applied for. Accordingly, a public notice was issued on both the print and
electronic media from 16 to 30 January 2015 for stakeholders to provide comments by 04 February,
2015. It further requested stakeholders who had interest in making oral presentations before the
LEWA Board to indicate in writing, so that appropriate arrangements could be made. At the close of
business on the 04 February, 2014, comments and indications to make oral presentation had been
received from Consumer Protection Association (CPA), Lesotho Council of Non-Governmental
Organizations (LCN) and an individual domestic customer.
6. PUBLIC CONSULTATION SESSION
The Authority held four public hearings on 09 February, 2015, 16 February, 2015, 18 February, 2015
and 05 March 2015 in Butha-Buthe, Mafeteng, Qacha’s Nek and Maseru, respectively. In all the
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public hearing meetings, LEC presented its case for a tariff increase to the Board and stakeholders.
The latter was given the opportunity to present views and concerns, including recommendations. In
response to the Application, CPA, LCN and stakeholders made presentations to the Board, which
requested clarifications on both LEC’s application and presentation, and finally made
recommendations to the Board and LEC.
6.1 LEC’s Presentation
In its presentation, LEC stated that in accordance with LEA Act 2002, it is required to lodge a tariff
application annually. It also mentioned that it was given a composite licence for transmission,
distribution and supply. It stated that it is a regulated state owned entity that receives no subventions
from the Government except for rural electrification projects. The applicant described its business as
being characterized by the following, among others:-
a) Network Business and Retail;
b) Capital intensive;
c) Long term focused;
d) High fixed costs (which makes it difficult to reallocate costs); and
e) Use of imported capital equipment (about 99% of its equipment).
6.1.1 Challenges
In its presentation LEC mentioned the following among others as its challenges:
I. Generation
LEC mentioned that ‘Muela was only generating 72MW and in order to meet demand it required 50%
capacity support. Eskom and EDM were its marginal suppliers. It mentioned that it had secured a
contract with EDM and had refurbished Mantsonyane mini-hydropower which generates
approximately 2MW. LEC further mentioned that in an effort to increase generation capacity, it has
planned to undertake feasibility studies in targeted areas that include among others Makhaleng,
Tsoelike and Senqu.
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II. Network reinforcement requirement
LEC mentioned that it needs to embark on network repairs and reinforcement in order to ensure
reliable supply at all times.
III. Replacement of old equipment
The Applicant mentioned that old equipment such as switch gears needed to be replaced as they
were not just a problem to the consumer but also a danger to employees.
IV. Inadequate redundancy to the network
LEC stated that it required additional lines in order that problem affecting one line should not result in
energy supply cuts to the consumers. Qacha’s Nek and Teya-Teyaneng were given as examples of
cases where line breakdown results in power cut for the area due to lack of alternative supply route.
LEC stated that it required M250 million annually to build new infrastructure for necessary network
improvements.
LEC mentioned bulk purchases costs, operating costs, depreciation and return on assets as
determinants of its M763.489million revenue requirement. The total revenue requirement comprises
M362.00 million costs of sales, M342.00 million total operating expenses and M46.00 million returns
on assets.
The Company finally requested 18.32% increase on energy charges for all customer categories and
the same percentage on maximum demand charges. The proposed tariffs are as shown in the Tables
4 and 5 below.
9In the Presentation, financing costs were not included and the total revenue did not add up to M 763 million
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Table 4: LEC Proposed Energy Charges for 2015/16
Customer Category Old Tariff
(M/kWh)
Proposed
Tariff (M/kWh)
Proposed
Increase
(M/kWh)
Percentage
increase
(%)
Industrial HV 0.1514 0.1791 0.0277 18.32
Industrial LV 0.1676 0.1983 0.0307 18.32
Commercial HV 0.1514 0.1791 0.0277 18.32
Commercial LV 0.1676 0.1983 0.0307 18.32
General Purpose 1.2378 1.4646 0.2268 18.32
Domestic 1.095 1.2957 0.2007 18.32
Street Lighting 0.6216 0.7355 0.1139 18.32
Table 5: LEC Proposed Maximum Demand Charges for 2015/16
Customer Category Old Tariff
(M/kVA)
Proposed
Tariff (M/kVA)
Proposed
Increase
(M/kVA)
Percentage
increase
(%)
Industrial HV 213.24 252.3144 39.0744 18.32
Industrial LV 249.07 294.7037 45.6337 18.32
Commercial HV 213.24 252.3144 39.0744 18.32
Commercial LV 249.07 294.7037 45.6337 18.32
6.2 Issues Raised by various Stakeholders
During the four public hearings that were held, stakeholders, through group discussions, raised a
number of issues that needed to be addressed by the company. These included:-
a) Reimbursing pioneer developers when new customers are subsequently connected to the
infrastructure they have paid for;
b) Ensuring reliability of supply as supply unreliability affects all customers negatively;
c) Improving on information dissemination strategies especially on planned interruptions of supply;
d) Embarking on cost reduction or saving programs within the company;
e) Designing tariffs that enhances access by vulnerable groups such as the poor, orphans, old aged,
unemployed and low income earners;
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f) Increasing Lesotho’s electricity generation capacity in order to ensure that the country is self-
reliant with energy;
g) Presenting LEC’s progress (including usage of resources which were allowed in the previous
year) in addressing issues raised in the previous tariff application along with new projects;
h) Investigating options for the design of differential tariffs, including time of use tariffs (TOU);
i) Exploring alternative funding available for LEC’s business; and
j) Engaging Government in funding capital expansion program as it is the only shareholder, not the
customers only.
The Consumer Protection Association (CPA) in a presentation mentioned that LEC in its application
for review should consider (be aligned with), among others, the following Government policies:
i. Vision 2020; and
ii. Poverty Reduction Strategy
CPA advised LEC to realize that improper management of books burdens consumers and also that
depreciation is planned for replacement of old assets not for maintenance. The Association further
advised that electricity is the engine to growing infant industries in Lesotho. It stated that allowing
LEC request (of 18.32% increase) would inhibit the growth of the industries. It also emphasized that
closure of business because of the increase in electricity prices would lead to increase in
unemployment which in turn will result in LEC losing its revenue streams. It further mentioned that
source of Government revenue is the taxes and with increased unemployment Government revenue
would be adversely affected. In conclusion CPA recommended an 8% increase on tariffs.
LCN presentation emphasized that the proposed increase is not just and threatens the living
standards of consumers when taking into consideration the prevailing economic indicators. In its
presentation, it also stated that for consumers to afford that increase, salaries needed to be increased
three times. It suggested LEC should review its wishful spending. It concluded by recommending an
increase of between 5 and 6%.
6.3 Analysis of Public Hearings
In all four (4) public hearings that were conducted, stakeholders did not entirely oppose that there
should be an increase in tariffs. The stakeholders in most public hearing meetings recommended that
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tariffs should increase by at least 6% which is consistent with the inflation rate. In most public hearing
meetings, stakeholders requested more clarifications from LEC and were provided with required
information. Stakeholders were of the view that LEC should increase connections so that it will have
many customers while Government should assist LEC in providing required capital to expand the
infrastructure services and build additional generation facilities. Finally, stakeholders raised a concern
that LEC is not providing progress regarding replacement of its absolute assets as it has been one of
the reasons stated for requesting tariff adjustments in previous Financial Years.
Stakeholders’ comments, suggestions and recommendations have been taken on board by the
Authority when determining the required tariff adjustment. Issues considered by the Authority when
analysing the LEC’s application include reliability of supply, access to services and availability of
vending facilities to customers. These issues were taken into account when determining the allowed
revenue for the Company. Stakeholders’ concern on ‘free-riding’ by other customers on pioneer
developers will be addressed when determining connection charges.
7. ANALYSIS OF LEC’S APPLICATION
7.1 LEC’s Revenue based on Proposed Tariff Adjustment
Based on LEC’s revised demand forecast for 2015/16, the revenue to be generated by 18.32%
increase in energy and maximum demand sales is M754 091 434.00 not M763 479 924.00 as stated
by the Company. The required increase on both energy and maximum demand in order to attain the
required LEC’s revenue is 26.4%. The Company’s revised demand forecasts have not been
considered by the Authority due to the following:
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a) They are exactly the same as actual sales10in 2013/14. This means for 2014/15, there has
been decrease in demand11 despite a 9% increase in new customer connections;
b) The 2014/15 actual sales compared to actual purchases suggest losses of 17%. If LEC
reduces the losses to 12%, which is considered an efficient level, the projected actual sales
would be 729 911 550.20kWh per year; and
c) LEC’s forecasted sales for 2015/16 when compared to projected sales for 2014/15, they would
have reduced by 3.4% resulting in decrease in the allowed budget for operating expenses for
2015/16 as the budget increase is also dependent on growth in sales.
The Company’s original demand data was therefore found credible by the Authority as it shows
marginal growth due to increasing connections of low income domestic customers and projecting
reasonable losses of 9%12. Based on proposed LEC’s tariffs, the revenue to be generated by 18.32%
are as shown in Table 6 below.
Table 6: LEC 2015/16 Total Revenue Based on the Proposed Tariffs