Leisure Service Providers Public Sector. Public 公共部門 Voluntary 志工團體 Commercial 商業界 Comparison among three providersComparison among three providers Leisure.

Leisure Service

ProvidersPublic Sector

•Public 公共部門•Voluntary 志工團體•Commercial 商業界•Comparison among three pro

viders

Leisure Service Providers

Public Leisure Service Providers

• Philosophy and objectivity - Provide equal opportunities for each citizen

• Government agencies – central government and local authorities

• Local authorities retain the task of providing more of the land-extensive facilities

• Local authorities play a major role in the provision of facilities and opportunities for public leisure and recreation

• Local authority Facilities and Services (p. 132)

• Local authorities – planning, facilities, services, budgets, support, social service

•What are offered by local government in Taiwan?

•With or without fee?

•What are the newly built leisure facilities in Taiwan?

• Mostly are recreation facilities and activities, how about entertainment? p. 131

Do facilities newly built match with the changing needs?

Functions of Service Providers

Direct Support:• Provide facilities and equipmen

t for use

• Provide financial grant

Indirect Support:

• Making facilities available for use

• Provide sponsorship

• Provide redistribution of resources (for the disadvantaged?) p. 133

• Planning: land acquiring, resource distribution, community development

• Which part accounts most of the expenditures of local authorities?

• Central government has a critical role in its development for the country as a whole

• Central government delegate more power and responsibilities to local the local can decide its priorities based on its uniqueness

• Within local authorities, various committees compete with resources 委員會競爭資源

Recent legislation on leisure management

• 強制競標• 教育改革• 兒童法案•促參法、發展觀光條例、國家公園法、都市計畫法、文化資產保存法

Compulsory Competitive Tendering 強制競標

• 【 1989 年運動與休閒設施競標法令】 - 強制政府需要將運動和休閒設施的管理開放競標

• To improve efficiency and reduce budget through (competition)

• Local authorities still have power on pricing, programming, and opening hours

• Its own service unit needs to achieve 6% of return

CCT Principles

• Transparency: 公平透明化• Remove obstacles for good mar

ket responses – all candidates are granted equal opportunities

• Focus on Outputs – measurable standards

• Evaluate quality and price –

equal opportunities and

environmental standards,

details of the quality required

• Fairness between in-house and

externals

The Education Reform Act

•在英國，民眾可以使用的休閒與遊憩資源及設施，大部分是在教育機構裡

•教改法的目的都在讓教育服務更能反映消費者的需求，將責任下放至地方層級，減少官僚體制的繁文縟節。

• Dual use

• Joint provision

• The community school

Dual use p. 137

•學校與其它教育機構能與其使用者共享設施

•以較為經濟的方式擴張以滿足民眾的需要

•授權地方相關單位自行決定遊憩設施的提供

Joint provision p. 142

• The facility, whilst forming part of, or adjacent to, the school and used by the students, has been provided to standards appropriate for general public use and has been part financed from other agencies

Community School

• 社區休閒與學校共享觀念和系統 - 規劃、訂價、管理與計畫

• 休閒設施管理，提供學校管理單位顧問服務，或是在契約的基礎上，提供非教育性使用的管理服務

• 規劃遊憩管理課程，領導者與教練的課程

•與 LEA 、運動或藝術委員會及地方單位合作

•促進學校與俱樂部之間的聯繫•對學校提供的設施提出合作性促銷、活動的認知與宣傳

•對申請國家彩券獎金補助提供建議•將學校資源納入休閒策略與地方休閒計畫

• The core of planning by public leisure service providers

• Policy making, corporate planning, and collective management

• Funding sources –

Challenges

• Administration at all governmental levels is complex – administrative weakness and an inability to coordinate functions of separate departments within different tiers of local government

Not just provide facilities, but Community developments, partnerships, outreach programs, neighborhood schemes, community leaders

• Recreation administration is fragmented – resorts, social, leisure, schools, media, heritage, sports, culture, etc.

• Leisure services can be combined through corporate management and comprehensive departments, or partially combined or remain separated into autonomous departments

• Problems over policy and priorities and a patchwork development of services – local authorities are not clear about their rationale, aims, and objectives for leisure

• Several management problems exist at an officer-manager level, and these have an effect on the face-to-face work with the community – working to rules

• Inevitable bureaucracy – slow moving

Management & Financial Options

• Franchise • Deficit Guarantee• Profit sharing and deficit guarantee• Income sharing deficit guarantee• Risk sharing• Open book management fee政府是否可管 BOT?

Best Value

• Objectives: Efficiency, competition, partnership, quality, and public first

• Best value will be a duty to deliver services to clear standards – covering both cost and quality – by the most effective, economic and efficient means available

Four main channel:• clear standards• targets for continuous improvem

ent• more say for service users• independent audit and inspectio

n

Best Value Components

• Performance Indicators – outcomes report in annual plan, ex:

• Performance Standards - • Performance Targets

• Fundamental Performance

Reviews – assess priorities

and weakness over a five year

period, compare with the best

• Competition – with other privat

e or public sectors

• Audit and Inspection – with a ri

gorous external check on the in

formation provided

Role of Local Authorities

• Be in touch with the people, provide high quality services and give vision and leadership

• Be modernized

• Have a duty to secure best value in the provision of services

• Have a duty to promote the eco

nomic, social and environment

al well-being of their area

Providers Enabler, partners,

Coordinators