LegalShield Presentation to - EBViewebview.com/.../Albertson/LegalShield_Presentation.pdf · LegalShield Presentation to Worry Less. Live More. April 4, 2014. The Company Established

LegalShield Presentation to

Worry Less. Live More.

April 4, 2014

The CompanyEstablished 1972

Revenue approx. $450 million

3.5 million covered lives across U.S.A. and Canada

2.1 million requests for legal assistance annually

34,000 business accounts 650 employees based in Ada, Oklahoma including extensive in-house customer service representatives

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LegalShield Is An Industry Leader

Expert administration of Legal Protection plans

Our legal plan is the only one that offers 24/7, 365 access to attorneys in covered emergency situations

No other legal plan offers our exclusive Provider Law Firm delivery system. We have a proprietary network of accomplished law firms* covering 49 states and Canada

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*versus a panel referral system

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LegalShieldLegal Protection Plan

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Exceptional Service Proposition

Each legal provider is organized to provide service for the membership in its state

Fees are paid to the dedicated LegalShield law firm up front on a per capita basis (over $100m paid per annum)

Calls accepted and serviced efficiently and effectively

Service quality is guaranteed by LegalShield provider attorney QC systems (which include real-time monitoring)

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Exceptional Value PropositionFrom the trivial to the traumatic, you’re in good hands…

Real Estate: Residential/Commercial real estate transactions, landlord/tenant issues, foreclosure and short sale questions

Consumer Finance: Retail transactions for warranties, guarantees, and other contracts

Family law: Divorce, child support, child custody, and child visitation

Traffic Issues: Moving violations, traffic tickets and auto accidents

Collections: Issues with third-party debt collectors

When you have questions, your attorney has answers

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Have you ever . . .

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• Signed a contract or document?• Been overcharged or treated unfairly?• Received a traffic ticket?• Known a victim of identity theft?• Been in a situation where you

thought the advice of an attorney might be useful?

LegalShield. A unique service. A priceless benefit.

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• LegalShield gives you the ability to talk to an attorney on anymatter without worrying about high hourly costs.

• For one flat monthly fee, you can access legal advice, no matter how traumatic or trivial the issue.

• That’s why under the protection of LegalShieldyou and your family can live your life worry-free, every day, every night,now and forever.

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Over 2 million requests annually . . . Our Services

• Residential Loan Document Assistance

• Traffic‐Related Issues • Trial Defense

• Pre‐Trial• Trial

• Family/Domestic Services• Uncontested Divorce• Uncontested Adoption• Uncontested Separation/Annulment• Uncontested Name Change

• IRS Audit Assistance• 25% Preferred Member Discount*

• Personal Legal Advice –Unlimited issues

• 24/7 Emergency Access for covered situations

• Letters/Calls made on your behalf• Contracts/Documents reviewed

up to 10 pages• Online Legal Forms/Videos• Lawyers Prepare

• Your Will, Living Will, Health Care Power of Attorney

Up to 90% of member needs are covered by the plan with no additional fees. On the rare occasions, additional fees are required, the provider law firm allows for at least a 25% off the normal hourly rate.

Help mitigate financial issues. 42% of those who did not hire an attorney said it was because attorneys are too expensive66% of those that hired an attorney through a legal plan said having an attorneylessened the amount of personal resources (time and money) spent to resolvetheir legal issue

Reduce stress. Our services help with everyday life challenges. 70% of Americans have at least one new or ongoing legal issue each yearUp to 90% of the doctor visits in the U.S. may be triggered by stress-related illnesses 70% of those who hired a group legal plan attorney reported having peace of mind in dealing with their legal situation

Reduce absenteeism and presenteeism. 50% of those who did not hire an attorney took time off work to deal with theirlegal issue, compared to only 30% of those who hired an attorney through alegal plan

61% spent less time at work worrying about and dealing with their legal situation

* Based on multiple studies including Harris Interactive 2011, Harris Interactive 2012 and Centers for Disease Control and Prevention in USA Today

Studies Suggest Legal Plans Provide Peace of Mind*

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Best value offer –Only $15.95 per month.

Coverage includes: yourself, your dependents and your spouse

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SummaryLegalShield’s legal protection plan is a unique, highly differentiated service offering

Currently servicing 3.5 million covered lives

Robust domestic back office systems with highly scalable capabilities

Unique delivery system

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Administration• Enrollment

• Membership Kit

• Member Services

• Q&A on Administration Questions

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Group Enrollment• Home Page• About Us• How it Works• Our Plans• Contact Information

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www.albertsonsvoluntarybenefits.com1‐800‐362‐5907 (7 a.m. – 7 p.m. CT M‐F)


Group Site Home Page

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Group Site –About Us

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Group Site –Contact Information

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Group Site –Our Plans

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Membership

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Membership Kit• Legal Plan Brochure• Membership Booklet

- Provider Law Firm- Benefit Overview- Will Questionnaire- Contract- Privacy Policy- Membership Cards

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Call Member Services when:

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Member Services: 866-696-0738

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You have questions

You need to order new cards

You need conflict resolution assistance

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Questions?

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Worry Less. Live More.