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Challenges Facing Modern
Management
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1. Globalization
Globalization is a process of interactionand integration among the people,
companies and government of differentnations, process driven by internationaltrade and investment and aided by
information technology.
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As a Challenge
Global Market
Quality Products & Services
CompetitivenessTotal Quality Management
Diversity & Ethics
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How To Face
Structural Reforms
Strong Institutions & Effective Government
Specialized & Skilled Work Force
Research & Development
Small & Medium Enterprise Industry
Promotion
Trade Policies
Promotion Of Core Industry (Agriculture)
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2. Diversity
The ways in which people meaningfully
differ in the work place including not onlyrace and ethnicity, age and gender butpersonality, preferred working style,individual needs and goods.
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As a Challenge
Inequity
Grievance
Different Culture
Corporate Culture
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How To Face
Personnel Stability
Modified Work Processes to Improve
Flexibility Restructuring to Reduce Costs
Grievance Interview
Top Management Commitment Participation of Employees
Performance Based Reward
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3. Information Technology
Information Technology in ageneral term describes any technology
that helps to produce, manipulate,store, communicate, and disseminateinformation.
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As a Challenge
Disruptive Change
Demand Of New Skill From Employees
Automated Decision Total Quality Management (Process,
Speed & Accuracy)
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As a Challenge (Cont.)
Globalization
Cost (Training Cost)
Security (Data Security Act)Quality Products & Services
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As a Challenge (Cont.)
Automation
Strategic Alliances (WTO, European
Union, Pacific Rim etc)Free Trade
Cultural Invasion
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How To Face
Specialization
Technical Skills & Automated Equipments
Intense Focus On Customers Improvement In Quality
Structural Reforms
Research & Development Training & Development
Developing Awareness
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4. Total Quality Management
A management concept that focuses thecollective efforts of all mangers and
employees on satisfying customerexpectations by continually improvingoperations management, process and
products.
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As a Challenge
Competition
Demand Of Quality Products At Competitive
Price Globalization
Growth & Profitability
Customer Satisfaction
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How To Face
Intense Focus On The Customer Satisfaction
Concern For Continuous Improvement
Improvement In Quality Of Every ThingAccurate Measurement
Empowerment Of Employees
Benchmarking Team Work
Provide Feedback On Performance
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5. Ethics
Ethics are moral values and norms thatmark the differences between good and
bad actions.
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As a Challenge
Vary from Company to Company & Cultureto Culture
Discrimination & Reward Career Management
Succession
Whistle Blowing
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How To Face
Distributing Codes of Ethics in the form ofManual / Standards
Offering Seminars, Workshops & Similar
Training Programs To Improve EthicalBehaviors
Performance based Reward And Positive
Discrimination
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How To Face (Cont.)
Career Development
Emphasize Description rather thanEvaluation
Practice Empathy
Treat Your Interpretation as a WorkingHypothesis