Lecture Nine ICTict

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INFORMATION

COMUNICATION

TECHNOLOGY

SKS 1362

Lecture Nine0122963644

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Fundamentals

Of E-Commerce

© Dr. Qais Faryadi 2013: SKS 1362

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What is E-Commerce?

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E-Commerce

Electronic

commerce

E-business

Means buying

Selling of products

Buying services

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Electronic Commerce is

the sales aspect of e-

business.

It is the exchange of data

Financing

Payment parts of business

Transactions

Use the internet and web

to do business

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Ecommerce is divided

into four types:

1. B2B

2. B2C

3. C2B

4. C2C

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B2C (Business-to-Consumer)

Doing business

with the general

public.

Using online

catalogs

Shopping cart software

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C2B (Consumer-to-Business)

Consumer adds his/her project

with fix budget online

Companies make review of The

offer

Company bids

Consumer study the bids

Approves or disapproves

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C2C (Consumer-to-Consumer)

Individuals can buy and sell online

Online payment systems like

PayPal

Consumer can send and receive

money online Example:

eBay's auction service

Person-to-person transactions take

place

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What is Shopping

Cart?

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It is an operating system

Allows consumers to purchase

goods

services,

Track customers,

Pay online

Book goods

Order Goods

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How do online shopping carts differ

from traditional?

It is an invisible shopping cart.

You enter an online store,

See a product that fulfills your demand

Place it into your virtual shopping

basket.

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When you are browsing,

Click checkout

Complete the transaction

Give payment

information.

Visa

Master card

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Online Business

Procedure

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Find a unique product

Payment method

Make an account

Credit card acceptance

company

Marketing techniques

Bring customers to your

side

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No over night

money

Hard work

Research

Government

regulation

Legal matters

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Advantages and Disadvantages

of Ecommerce

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Advantages of Ecommerce

Faster buying

Faster selling

Easy to find what you want.

Any time can buy.

The shop will not close

Many customers,

No geographic limitations

Low costs

Better quality of services.

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No need to set up a

company

Easy to begin and

Supervise your business.

You can easily select

Products Different shops

No need to travel

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Disadvantages of

Ecommerce

Good or bad people

Creates a business.

You lose a lot of money

Product quality.

Mechanical failures can

Cause Unpredictable effects

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No direct customer to

company interactions,

Loyal or not

There are many hackers

Waiting for opportunities,

Ecommerce site, service,

payment gateways, prone

to attack.

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What is Netiquette?

Ethics?

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There are no facial

clues

No body-language

To understand

another person,

No face to face

Meetings.

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It is good manners

To be polite and

helpful,

Being kind

Being mindful of the

fact that others may

see things differently

than oneself.

Being polite to others.

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Respecting others'

privacy and not doing

anything online that

will annoy or frustrate

other people.

Three areas where

good netiquette is

highly stressed are

e-mail, online chat,

and newsgroups.

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People that spam other users

Unwanted e-mails

Messages have very bad ethic.

You don't want to be one of those

people.

If you're new to a newsgroup or

online chat room, it may help to

observe how people communicate

with each

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Internet Services

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Celcom Broadband

Izzi

Wireless broadband

Jaring

Maxis broadband

Streamyx……..

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The World Wide Web

3W

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The World Wide

Web WWW or W3,

is a system of

interlinked

hypertext

documents accessed

by the Internet.

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The World Wide

Web (WWW)

is a global

information medium

which users can read

and write using

computers connected

to the Internet.

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What is http?

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Hypertext

Transfer

Protocol,

the data transfer

protocol used on

the World Wide

Web.

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HTTP determines

how messages are

Formatted

Transmitted,

what Actions Servers

And Browsers must

take

For commands.

Lots, Lots, and Lots Of Love!