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Learning, Adopting, Using and Benefitting from Sustainable Tourism Indicators Gloria Crabolu University of Surrey [email protected] @GloriaCrabolu
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Learning, Adopting, Using and Benefitting from Sustainable ... · Gloria Crabolu [email protected] Dr Joseph Kanterbacher [email protected] Dr. Anna Torres-Delgado

Jun 16, 2020

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Page 1: Learning, Adopting, Using and Benefitting from Sustainable ... · Gloria Crabolu g.crabolu@surrey.ac.uk Dr Joseph Kanterbacher j.kantenbacher@surrey.ac.uk Dr. Anna Torres-Delgado

Learning, Adopting, Using and Benefitting from Sustainable Tourism Indicators

Gloria Crabolu

University of Surrey

[email protected]

@GloriaCrabolu

Page 2: Learning, Adopting, Using and Benefitting from Sustainable ... · Gloria Crabolu g.crabolu@surrey.ac.uk Dr Joseph Kanterbacher j.kantenbacher@surrey.ac.uk Dr. Anna Torres-Delgado

@[email protected]

Manual of transfer of best practices

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Page 3: Learning, Adopting, Using and Benefitting from Sustainable ... · Gloria Crabolu g.crabolu@surrey.ac.uk Dr Joseph Kanterbacher j.kantenbacher@surrey.ac.uk Dr. Anna Torres-Delgado

@[email protected]

Four incremental steps

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Learn about indicators

Adopt indicators

Use indicators

Benefit from indicators

Page 4: Learning, Adopting, Using and Benefitting from Sustainable ... · Gloria Crabolu g.crabolu@surrey.ac.uk Dr Joseph Kanterbacher j.kantenbacher@surrey.ac.uk Dr. Anna Torres-Delgado

@[email protected]

Learning about indicators

4

Why do we need sustainable tourism indicators?

Collect baseline data Stakeholder dialogue and collaboration

Benchmark yourself

Forecast

Measure progress

Identify the strongest and weakest links

Demonstrate willingness to progress

Be accountable and visible

Why

Page 5: Learning, Adopting, Using and Benefitting from Sustainable ... · Gloria Crabolu g.crabolu@surrey.ac.uk Dr Joseph Kanterbacher j.kantenbacher@surrey.ac.uk Dr. Anna Torres-Delgado

@[email protected]

Learning about indicators

5

Case Study: Visit South Sardinia

Use sustainability indicators to create dialogue amongst stakeholders

Page 6: Learning, Adopting, Using and Benefitting from Sustainable ... · Gloria Crabolu g.crabolu@surrey.ac.uk Dr Joseph Kanterbacher j.kantenbacher@surrey.ac.uk Dr. Anna Torres-Delgado

@[email protected]

Adopting Indicators

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How to select indicators? How can you interpret the data?

Identify what your destination needs

Look for existing data (interdisciplinary teams)

Benchmarking

Indicators need to reflect your territorial reality

HowNational and regional level

Private sector

Citizen-generated data

Page 7: Learning, Adopting, Using and Benefitting from Sustainable ... · Gloria Crabolu g.crabolu@surrey.ac.uk Dr Joseph Kanterbacher j.kantenbacher@surrey.ac.uk Dr. Anna Torres-Delgado

@[email protected]

Adopting Indicators

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Case Study: Montecatini Terme

Collaborate with local universities to kickstart the implementation of the indicators

Page 8: Learning, Adopting, Using and Benefitting from Sustainable ... · Gloria Crabolu g.crabolu@surrey.ac.uk Dr Joseph Kanterbacher j.kantenbacher@surrey.ac.uk Dr. Anna Torres-Delgado

@[email protected]

Using Indicators

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How do we make sure indicators lead to change ?

How

Avoid jargon

Easy to understand data

Clear recommendations

Show examples

Exploit the media

Storytelling

Page 9: Learning, Adopting, Using and Benefitting from Sustainable ... · Gloria Crabolu g.crabolu@surrey.ac.uk Dr Joseph Kanterbacher j.kantenbacher@surrey.ac.uk Dr. Anna Torres-Delgado

@[email protected]

Using Indicators

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Case Study: Durbuy

Use indicators to justify funding for sustainability measures

Page 10: Learning, Adopting, Using and Benefitting from Sustainable ... · Gloria Crabolu g.crabolu@surrey.ac.uk Dr Joseph Kanterbacher j.kantenbacher@surrey.ac.uk Dr. Anna Torres-Delgado

@[email protected]

Benefitting from indicators

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How to upscale from an individual sustainability measure to a complete sustainability strategy?

How to upscale

Keep challenging today’s values

Contextualise your sustainability programme

Continuously reskill staff

Set targets Keep the healthy competition

Page 11: Learning, Adopting, Using and Benefitting from Sustainable ... · Gloria Crabolu g.crabolu@surrey.ac.uk Dr Joseph Kanterbacher j.kantenbacher@surrey.ac.uk Dr. Anna Torres-Delgado

@[email protected]

Benefitting from indicators

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Case Study: Green Scheme Slovenia

Use indicators as part of a national certification programme

Page 12: Learning, Adopting, Using and Benefitting from Sustainable ... · Gloria Crabolu g.crabolu@surrey.ac.uk Dr Joseph Kanterbacher j.kantenbacher@surrey.ac.uk Dr. Anna Torres-Delgado

@[email protected]

Thank you for your attention!

Team

Prof. Xavier Font

[email protected]

Gloria Crabolu

[email protected]

Dr Joseph Kanterbacher

[email protected]

Dr. Anna Torres-Delgado

[email protected]