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Lean Social How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

Aug 17, 2015

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Page 1: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Lean Social

#SocialJack #LeanSocial #SocialMedia@DeanDeLisle @FwdProgressInc

Page 2: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Dean DeLisle• Founder and CEO of Forward Progress, Inc.• Trained and Coached over 100,000 in Social Network Skills• Over 30 years in Business Coaching, Consulting and Training• Relationship Marketing, Social Selling, Event Management and Production, Web

Seminars, eLearning, Lead Generation and Conversion, Social Networking and Email Marketing

• Financial Services, Insurance, Real Estate, Banking, Professional Services, Legal, Accounting, Technology, Marketing Agencies, Coaching and Training, Higher Education and Channel Sales

Page 3: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Page 4: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

How to Engage with theGo-To-Webinar Interface

• Questions area on the GTW task bar• Type us a question so we know you understand• Ask us anything throughout the session• Engage and WIN too!

Page 5: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

What is Lean Social?• Lean Startup• Lean Content• Lean Media• Lean Social• What does it all mean?

LESS IS MORE!

Page 6: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Lean Social Components

• Social Media • Content Sharing• Value Serving• Engagement• Listening• Converting

Page 7: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Social Media – Lean or Not

Why does it often not work for organizations?

MINDSET!MINDSET!

Page 8: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Why Social Media?

• Interactive• People Respond Well• Builds Trust• Builds Community• Viral Activity• Sharing

Page 9: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Network Science*

Node: Individual

Link: Connection between two nodes

Cluster: Several linked nodes

Hub: Large cluster, several clusters

*Courtesy of US Army

Page 10: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Organizational and Team Impact(Internal)

Page 11: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Organizational and Team Impact(External)

Page 12: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Network Hubs

Your Company

Conferences

Employees

Charities

Clients

Partners

Associations

Hub: Large cluster orgroup of cluster of networkconnections.

Page 13: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Engagement

• Percentage of consumers who engage with their favorite brands via social media by age• 23% of consumers ages 18-29• 39% of consumers ages 30-49 • 38% of consumers above 50

• 87% of survey respondents indicate that online social engagement with a brand positively impacts their likelihood to purchase

Brafton.com

Page 14: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Engagement Continuum

Disengaged Mis-Engaged Engaged

Barely logged in Unconsciously likingthings

Posting andcommenting

Learning aboutperson’s profileand background

Engaging with intentto transform

relationship formutual benefit

Transactional Conscious, Tied to Yearning & Emotions

Transformational

Dr. Bob Wright – Wright Graduate University

Page 15: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Start Managing Your Relationships

1. Plan2. Build3. Launch

Page 16: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Plan• Your services and value proposition• Your main goals• Target markets• Where you want to be found online

Page 17: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Value

• What products/services do you provide?• How do you compare to competition?• How can you help others?

Page 18: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Goals (Outcome)• Marketing

• Leads• Traffic• Registrations• Friends• Connections• Comments

• Sales• Dials• Clicks• Connections• Proposals• Closes

Page 19: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Identify Your TargetWho is your target customer/client/partner?

• What do they look like?• What Industry are they in?• What size Company do they work for?• Who do they know?• If they are consumers, what are their interests?• Who will you be talking to?

Page 20: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Where Does Your Target Exist?

• Facebook?• Twitter?• LinkedIn?• Google+?• Social Mobile?

ONLY PICK

THREE MAX!

Page 21: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Where Do You Want to Be Found?

• Search Keywords (Attraction/Pathway)• Your Website (Destination/Pathway)• Mobile (Destination/Pathway)• Social Media (Destination/Pathway)

• Facebook• LinkedIn• Twitter• Google+

Page 22: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

What is the Destination?

• Your Website (Destination/Pathway)• Mobile (Destination/Pathway)• Social Media (Destination/Pathway)

• Facebook• LinkedIn• Twitter• YouTube• Google+

Page 23: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Build – Start Simple

• Social Media Profiles (Attraction/Pathway/Destination)• Your target will determine which networks are best• Pick a MAX of Three!!

• Appropriate Website/Landing Page/Microsite

Page 24: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Social Media ProfilesACTIVE

ACTIVE

ACTIVE

PASSIVE

Page 25: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Website/Landing Page/Microsite

Page 26: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Building a Content Map

• Remember • Value• Target• Keywords• Platforms

Page 27: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Building a Content Map• Remember

• Value• Target• Keywords• Platforms

Page 28: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Building a Content Map• Remember

• Value• Target• Keywords• Platforms

Page 29: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Launch• Begin generating valuable content• Interact and engage with customers and prospects• Build relationships• Consistently Measure (Test)

• Connections• Engagement• Outcome/Sales

Page 30: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Connections

Connection•Emails/Contacts•New Connections•New Followers•New Likes•New Subscribers

Page 31: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Engagement

Engagement•Likes•Comments•Shares•Direct Messages•Emails

Page 32: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

OutcomeOutcome•Requests for Proposals…•Orders•Sales•Emails/Contacts•New Subscribers•New Connections*•New Followers*•New Likes*

Page 33: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

OutcomeRemember NOT WINNING, does NOT mean that you are LOSING!

Page 34: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Questions?

Page 35: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

http://socialsellinglinkedin.com

Page 36: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

http://socialsellinglinkedin.com

Page 37: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Thank You!Thank You!

Page 38: Lean Social   How to Pick the Right Social Media for your Business - Forward Progress - Dean DeLisle - 2015 -Social Jack

ForwardProgress.NET facebook.com/[email protected]

@FwdProgressInc

Connect WITH [email protected]

TWITTER: Twitter.com/FwdProgressIncTWITTER: Twitter.com/DeanDeLisleFACEBOOK: Facebook.com/DeanDeLisleBUSINESS PAGE: Facebook.com/ForwardProgressLINKEDIN: LinkedIn.com/in/DeanDeLisle

www.ForwardProgress.NET