ForwardProgress.NET facebook.com/ForwardProgress [email protected] T @FwdProgressInc Lean Social #SocialJack #LeanSocial #SocialMedia @DeanDeLisle @FwdProgressInc
Aug 17, 2015
ForwardProgress.NET facebook.com/[email protected]
@FwdProgressInc
Lean Social
#SocialJack #LeanSocial #SocialMedia@DeanDeLisle @FwdProgressInc
ForwardProgress.NET facebook.com/[email protected]
@FwdProgressInc
Dean DeLisle• Founder and CEO of Forward Progress, Inc.• Trained and Coached over 100,000 in Social Network Skills• Over 30 years in Business Coaching, Consulting and Training• Relationship Marketing, Social Selling, Event Management and Production, Web
Seminars, eLearning, Lead Generation and Conversion, Social Networking and Email Marketing
• Financial Services, Insurance, Real Estate, Banking, Professional Services, Legal, Accounting, Technology, Marketing Agencies, Coaching and Training, Higher Education and Channel Sales
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@FwdProgressInc
How to Engage with theGo-To-Webinar Interface
• Questions area on the GTW task bar• Type us a question so we know you understand• Ask us anything throughout the session• Engage and WIN too!
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What is Lean Social?• Lean Startup• Lean Content• Lean Media• Lean Social• What does it all mean?
LESS IS MORE!
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Lean Social Components
• Social Media • Content Sharing• Value Serving• Engagement• Listening• Converting
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Social Media – Lean or Not
Why does it often not work for organizations?
MINDSET!MINDSET!
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Why Social Media?
• Interactive• People Respond Well• Builds Trust• Builds Community• Viral Activity• Sharing
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Network Science*
Node: Individual
Link: Connection between two nodes
Cluster: Several linked nodes
Hub: Large cluster, several clusters
*Courtesy of US Army
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Organizational and Team Impact(Internal)
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Organizational and Team Impact(External)
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Network Hubs
Your Company
Conferences
Employees
Charities
Clients
Partners
Associations
Hub: Large cluster orgroup of cluster of networkconnections.
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Engagement
• Percentage of consumers who engage with their favorite brands via social media by age• 23% of consumers ages 18-29• 39% of consumers ages 30-49 • 38% of consumers above 50
• 87% of survey respondents indicate that online social engagement with a brand positively impacts their likelihood to purchase
Brafton.com
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Engagement Continuum
Disengaged Mis-Engaged Engaged
Barely logged in Unconsciously likingthings
Posting andcommenting
Learning aboutperson’s profileand background
Engaging with intentto transform
relationship formutual benefit
Transactional Conscious, Tied to Yearning & Emotions
Transformational
Dr. Bob Wright – Wright Graduate University
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Start Managing Your Relationships
1. Plan2. Build3. Launch
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@FwdProgressInc
Plan• Your services and value proposition• Your main goals• Target markets• Where you want to be found online
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@FwdProgressInc
Value
• What products/services do you provide?• How do you compare to competition?• How can you help others?
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@FwdProgressInc
Goals (Outcome)• Marketing
• Leads• Traffic• Registrations• Friends• Connections• Comments
• Sales• Dials• Clicks• Connections• Proposals• Closes
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@FwdProgressInc
Identify Your TargetWho is your target customer/client/partner?
• What do they look like?• What Industry are they in?• What size Company do they work for?• Who do they know?• If they are consumers, what are their interests?• Who will you be talking to?
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@FwdProgressInc
Where Does Your Target Exist?
• Facebook?• Twitter?• LinkedIn?• Google+?• Social Mobile?
ONLY PICK
THREE MAX!
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@FwdProgressInc
Where Do You Want to Be Found?
• Search Keywords (Attraction/Pathway)• Your Website (Destination/Pathway)• Mobile (Destination/Pathway)• Social Media (Destination/Pathway)
• Facebook• LinkedIn• Twitter• Google+
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What is the Destination?
• Your Website (Destination/Pathway)• Mobile (Destination/Pathway)• Social Media (Destination/Pathway)
• Facebook• LinkedIn• Twitter• YouTube• Google+
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@FwdProgressInc
Build – Start Simple
• Social Media Profiles (Attraction/Pathway/Destination)• Your target will determine which networks are best• Pick a MAX of Three!!
• Appropriate Website/Landing Page/Microsite
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@FwdProgressInc
Social Media ProfilesACTIVE
ACTIVE
ACTIVE
PASSIVE
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Building a Content Map
• Remember • Value• Target• Keywords• Platforms
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@FwdProgressInc
Building a Content Map• Remember
• Value• Target• Keywords• Platforms
ForwardProgress.NET facebook.com/[email protected]
@FwdProgressInc
Building a Content Map• Remember
• Value• Target• Keywords• Platforms
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@FwdProgressInc
Launch• Begin generating valuable content• Interact and engage with customers and prospects• Build relationships• Consistently Measure (Test)
• Connections• Engagement• Outcome/Sales
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@FwdProgressInc
Connections
Connection•Emails/Contacts•New Connections•New Followers•New Likes•New Subscribers
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@FwdProgressInc
Engagement
Engagement•Likes•Comments•Shares•Direct Messages•Emails
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@FwdProgressInc
OutcomeOutcome•Requests for Proposals…•Orders•Sales•Emails/Contacts•New Subscribers•New Connections*•New Followers*•New Likes*
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@FwdProgressInc
OutcomeRemember NOT WINNING, does NOT mean that you are LOSING!
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Connect WITH [email protected]
TWITTER: Twitter.com/FwdProgressIncTWITTER: Twitter.com/DeanDeLisleFACEBOOK: Facebook.com/DeanDeLisleBUSINESS PAGE: Facebook.com/ForwardProgressLINKEDIN: LinkedIn.com/in/DeanDeLisle
www.ForwardProgress.NET