Key: E.A.R. is an acronym for “Engage; Acquire; Retain” Lean Organiza.onal Development Canvas for the Ideal Organiza.on Simply Audit, Improve, and Design Your Business Model Using 10 Blocks of Bestprac.ce Outcomes and Goals Key Partners (KP) Key Ac.vi.es (KA) Key Resources (KR) Value Proposi.on (VP) Customer Segments (CS) Customer Rela.onships (CR) Channels (CH) E nvironment (Trends/Forces) S hared Value (Vision; PROFIT) (): Cost Structure (C$) (+): Revenue Streams (R$) Highly delighted customers ConBnuous Improvement ConBnuous Innova.on Faster Problem Solving & Learning Great E.A.R. Model Con$nuously discover the top 3 problems/ tradeoffs of customers (market) Zero Waste or Defect Do more with less Be more responsive Be more adapBve High Revenue Low Cost Eliminate waste Reduce cost Increase quality Create delight Create Unfair Adap$ve Advantage High Value (Profitability) 24x7 E.A.R. Customers Easy to do business with Get reliable, dependable, and unique suppliers/ partners/ inputs Con$nuously solve top 3 problems/ tradeoffs of customers (market) Highly funcBonal & producBve teams Culture that eliminates waste Costeff. & scalable infrastructure Lovable brand Lean Startup Method & Tools OrganizaBonal Development Canvas Lean Startup Cockpit Great Customer Experience Great Sustainability Low Risks High Rewards Create Large & Uncontested Market Space (Leadership) Copyright 2013. Dr. Rod King. [email protected] & hbp://businessmodels.ning.com & hbp://twiber.com/RodKuhnKing High DifferenBaBon Great OpportuniBes