Lean In Manufacturing and Service Industry

LEAN :MANUFACTURING & SERVICE INDUSTRY

FINAL PROJECT PART A

SUMMARY OF ARTICLES

Lean

Manufacturing

The 7 Wastes of Lean

Manufacturing

Lean in Boeing

Service Industry

Case Studies :

HR & Contact Centres

Compare

Takeaway

Brief HistoryHenry Ford &

Lean Lean Today

Identify value

Map the Value

Stream

Create Flow

Establish pull

Seek Perfection

Principles of Lean Manufacturing

Over Production

Waste of Motion

Inventory Waste

Production of Defects

Waste of Waiting

Transportation Waste

Processing Waste

INTAGEBILITY

VARIABILITYINSEPARABILTY

PERISHABILITY

• Human Resources

• Awarding the Employees – Motorola

• Bridge Between an Employee and the Organization

• Human Capital Value Stream Map

• Attraction

• Selection

• Orientation

• Reward

• Development

• Management

• Separation

Sr No Type Of Waste Manufacturing Service

1 Over Production Producing More Spare Parts than required

Information Sent when Not required – Printing Documents When not

required

2 Waste Of Defects Producing parts with defects Incorrect data entry

3 Inventory Waste Stocking Raw materials Over Stocking Medicines in aHospital

4 Over Processing Waste Processing more than required Multiple entries for the same data in an form

5 Waste of transportation Unnecessary movement of materials Movement of knowledge through emails when not required

6 Waste of Waiting Dependency Queue for Bill Payment –ONLINE ?

7 Waste of Motion Movement of people does not add value

Movement of people from work deskto water stations, Xerox machines,

fax etc..

What exactly is Lean ?

Can Lean Be Applied Everywhere ?

Business Strategy to Improve Profits…!!

Increasing Efficiency

Improving Quality

Lowering Operational Cost

Origins of Manufacturing But Applications Everywhere ………….

1. What is Lean?http://www.lean.org/WhatsLean/Principles.cfmhttp://www.lean.org/WhatsLean/History.cfm

2. Lean in Manufacturinghttp://www.epa.gov/lean/environment/studies/auburn.htm

3. The 7 Wasteshttp://www.lean-manufacturing-junction.com/lean-manufacturing-principles.html

4. Lean in Service Industryhttp://cdn.intechopen.com/pdfs-wm/31666.pdfhttp://www.business-standard.com/article/management/lean-principles-for-services-112122400111_1.html

5. Lean Wastes in Service industry http://www.processexcellencenetwork.com/lean-six-sigma-business-transformation/articles/8-wastes-of-lean-

manufacturing-in-a-services-conte/6. Definitions

www.Wikipedia.orgwww.google.com

Project Part A By:

Rohan Naik – 5009-5130Aditya Kamble – 5009-4898