Lean Change Management - ALM Chicago

Lean  Change  Management@jasonlittle  #almchicago

TRANSFORM!

YOU ARE HERE

UTOPIA IS HERE…WE THINKOR WAS IT HERE?

Agile Insta

llation

1 of 12

Registering for CSM Course….Renaming Job: project manager to scrum masterRegistering Agile Governance process…Creating Agile QA roleCreating Agile Centre of Excellence

Critical Error: Tried Doing Agile instead of Being Agile. Installation will now revert.

Firing Agile Coaches…Preparing bad performance reviews for managers and staff…Preparing year end bonuses for executive team…

Unable to un-install Agile. Teams have gone rogue. Run for your life.

Methodologists  say…“You  didn’t  use  the  tool  right”

Culture  junkies  say…“you  didn’t  change  your  culture!”

Mindset  people  say…“you  didn’t  develop  the  agile  mindset!”

Management  gurus  say…“your  management  didn’t  support  it!”

Agile  Zealots  say…“you  were  doing  agile,  not  being  agile!”

System  thinkers  say…complex  adaptive  systems  theory  says  that  you  can’t…

Complexity  thinking  by  Dave  Mustaine.Hindsight  is  always  20/20…but  looking  back  it’s  still  a  bit  

fuzzy.

               The  truth  is,  we  all  suck  at  agile

0

15

30

45

60

2006 2007 2008 2010 2011 2012 2013 2014

Failure to Change Culture General Resistance to ChangeLack of Skill Lack of Management Support

9 Year “Barriers to Agile” Trend from Version One “State of Agile” Survey

70%

30%1995 – Kotter: 30%

1998 – Turner and Crawford: 33% 2005 – Procsi: 29%

2008 – Mckinsey: 30% 2011 – Standish Group: 34%

Hammer and Champy – 1993 Beer and Nohria – 2000

Senturia – 2008http://www.bcs.org/upload/pdf/markhughes-060910.pdf

people

Step 2 Step 3Step 1

http://www.shitcreekpaddleshop.com/

The REAL Craig Larman

CAN’T

Let “Can’t” be the start of the story, not the ending -David Dame

EXECUTIVES

MANAGERS

TEAMS/STAFF

PERSPECTIVE

DATASUPPORTING THE CHANGE

HOLDING BACK THE CHANGE

THEME 1 THEME 1I

Perspective Mappingleanchange.org/perspectivemapping

Alignment for Change Using LSP®leanchange.org/lego

Alignment for Change Using Change Canvasesleanchange.org/alignment

What  is  affected?

Alignment for Change Using Change Canvasesleanchange.org/alignment

Visualize  it.

Alignment

Perspective Map

Change Canvas

Insights  

Learn  about  the  system  we  

want  to  change.

Surveys

Lean Coffee

ADKAR Survey

Options  

What  can  we  do  now?    

How  hard  will  it  be?  

Is  it  worth  it?  What  can  wait?

CostVa

lue

Experiments  

Think  of  changes  as  small,  time-­‐

bound  Experiments

A  Feedback-­‐Driven  Approach  to  Change

leanchange.org

“All mankind is divided into three classes: those that are immovable, those that are movable, and those that move”

- Benjimin Franklin

Movers

Moveables

Immovables

FACILITATE“make the change easier”

SPARK“inspire!”

SIGNAL“remind”

The way things work around

here

1. Be the lone nut or the first follower.

2. Involve the people affected by the change in the

design of the change.

Lean  Change  ManagementA collection of stories based on using ideas blended together by stealing from Agile, Lean Startup, Change Management, Organizational Development and more.

leanchange.org

@jasonlittle