© 2013 Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 6607555 Pentaho helps Bywaters customers make smarter recycling choices Leading UK recycling firm implements Pentaho to provide datadriven insights through its new BRAD service About the customer Bywaters provides waste and recycling services to London and the Southeast whose customers include universities, construction companies, waste authorities and large corporations. Bywaters aims to make it easy and affordable for customers to improve their environmental performance and meet regulatory compliance. BRAD Service Bywaters' overarching goal is to move from being a processdriven business to a datadriven one that makes decisions with the support of recycling data integrated from several proprietary systems. As a waste and recycling company, Bywaters sees a wider obligation to help society by making companies aware of how to manage these processes more efficiently. It believes that this awareness can only be achieved by analyzing and presenting accurate, meaningful data. To achieve this, Bywaters implemented Pentaho Business Analytics to create an application called BRAD (Bywaters Reporting Analytics and Dashboards), which is comprised of fixed reports, flexible analytics reports and dashboards. BRAD also uses Pentaho Data Integration (PDI), which enables data to be integrated from all of its different systems into a single warehouse. Data types include operational HR, CRM, Financial and ERP data along with waste incineration data and data from its materials recovery facility, where all the waste is divided. PDI is probably one of the most powerful tools within modern computing I've seen in my career. – Sasha Korniak, Strategic IT Decision Maker & Head of ISO 9001 QUICK FACTS > Industry: Waste management & recycling > Headquarters: London, UK > Website: http://www.bywaters.co.uk/ > Products/Services: Pentaho Business Analytics, Pentaho Data Integration, Deployment Assurance Service (DAS)
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© 2013 Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-‐7555
Pentaho helps Bywaters customers make smarter recycling choices Leading UK recycling firm implements Pentaho to provide data-‐driven insights through its new BRAD service
About the customer Bywaters provides waste and recycling services to London and the Southeast whose customers include universities, construction companies, waste authorities and large corporations. Bywaters aims to make it easy and affordable for customers to improve their environmental performance and meet regulatory compliance.
BRAD Service Bywaters' overarching goal is to move from being a process-‐driven business to a data-‐driven one that makes decisions with the support of recycling data integrated from several proprietary systems. As a waste and recycling company, Bywaters sees a wider obligation to help society by making companies aware of how to manage these processes more efficiently. It believes that this awareness can only be achieved by analyzing and presenting accurate, meaningful data. To achieve this, Bywaters implemented Pentaho Business Analytics to create an application called BRAD (Bywaters Reporting Analytics and Dashboards), which is comprised of fixed reports, flexible analytics reports and dashboards. BRAD also uses Pentaho Data Integration (PDI), which enables data to be integrated from all of its different systems into a single warehouse. Data types include operational HR, CRM, Financial and ERP data along with waste incineration data and data from its materials recovery facility, where all the waste is divided.
PDI is probably one of the most powerful tools within modern computing I've seen in my career.
– Sasha Korniak, Strategic IT Decision Maker & Head of ISO 9001
QUICK FACTS > Industry: Waste management & recycling
> Headquarters: London, UK
> Website: http://www.bywaters.co.uk/
> Products/Services: Pentaho Business Analytics, Pentaho Data Integration, Deployment Assurance Service (DAS)
© 2013 Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-‐7555
Key Challenges > Historically Bywaters had been very process-‐driven and wanted to change itself and inspire its customers to make data-‐driven decision in order to achieve significant business gains. To meet current and future needs Bywaters needed an application provider with proven experience and references in advanced analytics, data integration and big data.
> Bywaters needed to integrate large amounts of disparate data from proprietary systems at its Material Recovery Facility, waste incinerator sites and from its ISYS ERP system and other operational systems.
> Bywaters needed to draw on different data sets and produce a wide spectrum of reports and dashboards to meet the diverse information needs and technical abilities of both employees and customers. Employees need information on customer profitability, top customers by tonnage and expected vs. actual service usage; customers need information on things like recycling volumes and weight, invoicing and carbon footprints.
> Bywaters' vision for BRAD's is to far exceed customers' baseline needs to meet regulatory compliance. Ultimately it aims to provide high quality information to inspire customers to surpass compliance goals and achieve far greater environmental and economic benefits.
> Bywaters is researching plans to use smart tracking particles comprised of Smart Dust to track the location of recycling materials so customers are assured that waste is being disposed in line with corporate social responsibility commitments. This will result in the need for BRAD to support the variety and volumes associated with big data sets, meaning that its underlying technology must be future-‐proof.
Solution > Pentaho Data Integration (PDI) to extract, integrate and analyze data from multiple proprietary databases including its ISYS ERP software and data collected at its materials recovery facility and waste incinerator sites. All this data is cleansed and moved into a single data warehouse. Bywaters is also using PDI to prepare its information architecture to integrate big data sources in the near future.
> Pentaho Business Analytics is then used to build three different types of reports and dashboards from the data warehouse. Each is customized to the specific technical skills and reporting needs of the user.
> European partner, Linalis, delivered Pentaho's Deployment Assurance Service, which integrates traditional installation and configuration activities with a structured consulting engagement focused on preparing, planning and developing a BI solution based on Pentaho Business Analytics.
© 2013 Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-‐7555
Value Gained > Moving to data-‐driven culture -‐ the insights Pentaho provides means that Bywaters is achieving its strategic goal of having its employees and customers make decisions based on data rather than by following processes.
> A future-‐proof enterprise data warehouse -‐ thanks to PDI, Bywaters is ready to integrate any future data types that it or its customers need to support data-‐driven decision making.
> BRAD delivered to employees and customers -‐ Bywaters has launched its Pentaho-‐based BRAD service offering three different categories of reports:
> Self-‐service –customers can request pre-‐defined reports to understand aspects of environmental performance including weights, rates, Co2 usage and compliance. These will soon be delivered through a self-‐service portal.
> Interactive -‐ data analysts have access to interactive reporting and the ability to drill down, mine and explore data for advanced decision-‐making.
> Dashboards -‐ these are aimed at managers who need a high-‐level view of key performance indicators.
Why Pentaho > Pentaho Data Integration supports Bywaters' needs for data validation, cleansing and integration into its enterprise data warehouse today and its future plans to integrate big data sources
> Modern, flexible platform built on open standards that will support future technology and data integration
> 100% usable functionality that won't become 'shelfware'
> Reports and dashboards that meet a wide spectrum of end user needs and skills without overlooking critical IT requirements for data governance and integration
> Pentaho and its partner Linalis offer the expertise and track record with advanced data analytics to support Bywaters now and in the future
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