Leading Change by Anton E. Bowden BYU Engineering Leadership.

Leading Changeby

Anton E. Bowden

BYU Engineering Leadership

How do I get YOU to do what I want?

Essential challenge of leadership… I know what I want done I can’t do it I need you to do it

What motivates you? Money? (big paycheck) Praise? (flattery) Punishment? (KITA)

KITA and Chasing Rabbits

If I want you to move: I can kick you

You’ll move just far enough I can kick you again

You’ll move just far enough Fun for entertaining your dog, but not practical

I can offer you a reward You will earn the reward, then stop

I can offer another reward…

What motivates us? (Herzberg 1968) Reduced Work hours

Motivated people want to work more? Increased pay

Motivated to get next pay raise Human relations training

Please, please, please don’t spit on the floor Communications training

No increase in productivity Big picture

10,000 bolts -> “You’re building a Chevy”

Frederick Herzberg (1968)

Minimizing these

Is not the same as increasing these

External vs Internal Motivators

Satisfaction and Dissatisfaction are not opposites The things that motivate us are NOT the same

things that make us dissatisfied For example:

A low salary creates job dissatisfaction, but a high one doesn’t create job satisfaction

Significant autonomy creates job satisfaction, but lack of autonomy doesn’t create job dissatisfaction

We are all different (Briggs-Myers from last week) But we do WHAT we do for a reason…

Intrinsic motivators

So what?

As a leader, you have the opportunity to set the climate of your organization

Even with volunteer organizations, you can emphasize the intrinsic motivators that create satisfaction and increased effectiveness of your organization

How do I HELP you to do what YOU want?

Setting a Climate

Values

Core beliefs or desires that guide or motivate our attitudes and actions Evidence of things not seen (LoF) Examples:

Be prepared, do a good turn daily (BSA) All men are created equal (US Constitution) Hippocratic oath (Medicine) “Our greatest weakness lies in giving up. The most certain

way to succeed is always to try just one more time.” (Edison) “I have never met a man so ignorant that I couldn’t learn

something from him.” (Galileo)

Mission

Brief statement that reflects the core values of an organization and communicates its long-term objectives “This is my work and my glory, to bring to pass the

immortality and eternal life of man” (God) “Enter to learn, go forth to serve” (BYU) “To solve unsolved problems innovatively” (3M) “To preserve and improve human life” (Merck) “To make people happy” (Walt Disney)

Vision

Picture of future success Engages the heart and spirit Leads toward a worthwhile goal Simple Attainable

“Nothing happens unless first a dream” – Carl Sandburg “We choose to go to the moon.” – John F. Kennedy “I have a dream” – Dr. Martin Luther King, Jr. Clip from Return of the king (Sam saving food for the way

home), J.R.R. Tolkien, WWI and WWII

Activity Take a five minutes to identify your organization’s:

Values Mission Vision

How are the values, mission, and vision of your organization reflected in the climate of your organization

Do you motivate or demotivate the members of your organization?

Leading Change

Change can be difficult! Change is not always good (Alice & the Cheshire Cat) When change is needed, leading change can make it happen When change is inevitable, leading change can make it positive To lead change in an organization, a leader must clearly convey

the values, mission, and vision of the organization Personal example Enthusiasm Empower others

“When thou are converted, strengthen thy brethren” Establish urgency

Putting a vision into action

A vision without a mission is just a dream …A mission without a vision just passes the time …A vision with action can change the world.- Joel Barker

No one will thank you for taking care of the present if you neglect the future.- Joel Barker

Remember what motivates

Challenges, responsibility, achievement Genuine love not KITA