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Leading a Team – Conflict Resolution Muhammad Yaqub Development Consultant
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Page 1: Leading A Team

Leading a Team – Conflict Resolution Muhammad YaqubDevelopment Consultant

Page 2: Leading A Team

Leadership Leadership is a process of leading

team to a common goal

The ability to inspire people and stimulate them to achieve common goals

Ability to inspire confidence, trust and support among people who are needed to achieve common goal

Page 3: Leading A Team

Elements of the process

Page 4: Leading A Team

Satisfaction of Being a Leader

A feeling of power and prestige

A chance to help others grow and develop

high income

Respect and status

Opportunities and advancement

A feeling of “being in on things”

an opportunity to control resources

Page 5: Leading A Team

Frustrations

Too much unpaid time utilized

too many headaches

not enough authority to carry out responsibility

Loneliness

too many problems involving people

too much politics

The pursuit of conflicting goals

being perceived as unethical

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Page 9: Leading A Team

Conflict Resolution – Leading a Team

Conflict A disagreement between

two parties

Page 10: Leading A Team

Understanding Conflict Context and Communication

Disagreement

Positive Competition/Motivation

Negative Conflict

Resolution / ADR

Page 11: Leading A Team

How to resolve a conflict

Page 12: Leading A Team

Alternate Dispute Resolution

Creativity & Innovation