Leading a Team – Conflict Resolution Muhammad Yaqub Development Consultant
Leading a Team – Conflict Resolution Muhammad YaqubDevelopment Consultant
Leadership Leadership is a process of leading
team to a common goal
The ability to inspire people and stimulate them to achieve common goals
Ability to inspire confidence, trust and support among people who are needed to achieve common goal
Elements of the process
Satisfaction of Being a Leader
A feeling of power and prestige
A chance to help others grow and develop
high income
Respect and status
Opportunities and advancement
A feeling of “being in on things”
an opportunity to control resources
Frustrations
Too much unpaid time utilized
too many headaches
not enough authority to carry out responsibility
Loneliness
too many problems involving people
too much politics
The pursuit of conflicting goals
being perceived as unethical
Conflict Resolution – Leading a Team
Conflict A disagreement between
two parties
Understanding Conflict Context and Communication
Disagreement
Positive Competition/Motivation
Negative Conflict
Resolution / ADR
How to resolve a conflict
Alternate Dispute Resolution
Creativity & Innovation