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Leadership
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A Leadership Story:
• A group of workers and their leaders are set a taskof clearing a road through a dense jungle on a remoteisland to get to the coast where an estuary providesa perfect site for a port.
• The leaders organise the labour into efficient units andmonitor the distribution and use of capital assets – progress is excellent. The leaders continue to monitorand evaluate progress, making adjustments along theway to ensure the progress is maintained and efficiency
increased wherever possible.• Then, one day amidst all the hustle and bustle andactivity, one person climbs up a nearby tree. The personsurveys the scene from the top of the tree.
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A Leadership Story:
• And shouts down to the assembledgroup below…
• “Wrong Way!”• (Story adapted from Stephen Covey (2004) “The Seven Habits of
Highly Effective People” Simon & Schuster).
• “Management is doing things right, leadership
is doing the right things” (Warren Bennis and Peter Drucker)
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Leadership
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Types of Leadership Style
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Types of Leadership Style
• Autocratic:
– Leader makes decisions without reference
to anyone else– High degree of dependency on the leader
– Can create de-motivation and alienationof staff
– May be valuable in some types of businesswhere decisions need to be made quicklyand decisively
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Types of Leadership Style
• Democratic:
• Encourages decision making
from different perspectives – leadershipmay be emphasised throughout
the organisation– Consultative: process of consultation before
decisions are taken
– Persuasive: Leader takes decision and seeksto persuade others that the decisionis correct
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Types of Leadership Style
• Democratic:
–May help motivation and involvement
–Workers feel ownership of the firmand its ideas
– Improves the sharing of ideas
and experiences within the business–Can delay decision making
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Types of Leadership Style
• Laissez-Faire:– ‘Let it be’ – the leadership responsibilities
are shared by all
– Can be very useful in businesseswhere creative ideas are important
– Can be highly motivational,as people have control over their working life
– Can make coordination and decision making
time-consuming and lacking in overall direction
– Relies on good team work
– Relies on good interpersonal relations
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Types of Leadership Style
• Paternalistic:
• Leader acts as a ‘father figure’
• Paternalistic leader makes decisionbut may consult
• Believes in the need to supportstaff
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Change Leadership
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Change Leadership
• The most challenging aspect of businessis leading and managing change
• The business environment is subject tofast-paced economic and social change
• Modern business must adaptand be flexible to survive
• Problems in leading change stem mainlyfrom human resource management
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Change Leadership
• Leaders need to be aware of howchange impacts on workers:
• Series of self-esteem statesidentified by Adams et al and citedby Garrett– Adams, J. Hayes, J. and Hopson, B.(eds) (1976)
Transition: understanding and managing change personalchange London, Martin Robertson
– Garrett, V. (1997) Managing Change in School leadershipfor the 21st century Brett Davies and Linda Ellison,London, Routledge
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Change LeadershipSelf-esteem
Time
1. Immobilisation – as rumours of thechange circulate, theindividual feels somesense of shock andpossible disbelief – so
much so that theydeem it worthy ofdoing nothing.
1
2. Minimisation: As thechange becomes clearer,people try to fit in thechange with their ownpersonal position and maytry to believe that it will
not affect them.2
3. Depression: as realitybegins to dawn staff mayfeel alienated and angry,feelings of a lack of controlof events overtake peopleand they feel depressed as
they try to reconcile whatis happening with their ownpersonal situation.
3
4
4. Acceptance/letting go:The lowest point in self-esteem finally sees peoplestarting to accept theinevitable. Fear of thefuture is a feature of this
stage.
5
5. Testing out:Individuals begin tointeract with the change,they start to ask questionsto see how they mightwork with the change.
6
6. Search for meaning: Individuals begin to workwith the change and seehow they might be able tomake the change work forthem – self esteem begins
to rise.
7
7. Internalisation:the change isunderstood andadopted within theindividual’s own
understanding – theynow know how towork with it and feel arenewed sense ofconfidence and selfesteem.
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Theories of Leadership
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Theories of Leadership
• Trait theories:
• Is there a set of characteristics
that determine a good leader?– Personality?
– Dominance and personal presence?
– Charisma?
– Self confidence?
– Achievement?
– Ability to formulate a clear vision?
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Theories of Leadership
• Trait theories:–Are such characteristics
inherently gender biased?–Do such characteristics
produce good leaders?
– Is leadership more than
just bringing about change?–Does this imply that leaders are born
not bred?
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Theories of Leadership
• Behavioural:
• Imply that leaders can be trained –
focus on the way of doing things– Structure based behavioural theories –
focus on the leader instituting structures – task orientated
– Relationship based behavioural theories – focus on the development and maintenanceof relationships – process orientated
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Theories of Leadership
• Contingency Theories:
• Leadership as being more flexible –
different leadership styles used atdifferent times depending on thecircumstance.
• Suggests leadership is not a fixed series
of characteristics that can betransposed into different contexts
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Theories of Leadership
• May depend on:
–Type of staff
–History of the business
–Culture of the business
–Quality of the relationships
–Nature of the changes needed–Accepted norms within the institution
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Theories of Leadership
• Transformational:
– Widespread changesto a business or organisation
• Requires:
– Long term strategic planning
– Clear objectives
– Clear vision– Leading by example – walk the walk
– Efficiency of systems and processes
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Theories of Leadership
• Invitational Leadership:– Improving the atmosphere and message
sent out by the organisation
– Focus on reducing negative messagessent out through the everyday actions ofthe business both externally and, crucially,internally
– Review internal processes to reduce these– Build relationships and sense of belonging
and identity with the organisation – that gets communicated to customers, etc.
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Theories of Leadership
• Transactional Theories:
–Focus on the management
of the organisation–Focus on procedures and efficiency
–Focus on working to rules
and contracts–Managing current issues
and problems
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Factors Affecting Style
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Factors Affecting Style
• Leadership style may be dependenton various factors:– Risk - decision making and change initiatives
based on degree of risk involved
– Type of business – creative businessor supply driven?
– How important change is – change for change’s sake?
– Organisational culture – may be long embeddedand difficult to change
– Nature of the task – needing cooperation? Direction?Structure?