Leadership wih goofy 2

Leadership Skills

Interpersonal skills are

the life skills we use

every day to

communicate and

interact with other

people, both individually

and in groups. People

who have worked on

developing strong

interpersonal skills are

usually more successful

in both their professional

and personal lives.

Interpersonal Skills

Negotiation Skills are approaches we

use while working with others to find a

mutually agreeable outcome.

Negotiation is a method by which

people settle differences. It is a process

by which compromise or agreement is

reached while avoiding argument.

In any disagreement, individuals

understandably aim to achieve the best

possible outcome for their position (or

perhaps an organization they

represent). However, the principles of

fairness, seeking mutual benefit and

maintaining a relationship are the keys

to a successful outcome.

Negotiation Skills

Commutation Skills are

techniques used to

encourage others to engage

in communication and use

appropriate questioning to

develop your

understanding.

Commutation Skills

Verbal Communication Skills are

what we say and how we say it. Be

aware of the words you are

using when talking to

others. Could you be misunderstood

or confuse the issue?  Practice clarity

and learn to seek feedback to ensure

your message has been understood.

Verbal Communication Skills

Non-Verbal Communication is what

we communicate without words,

body language is an example. Non-

verbal communications include facial

expressions, the tone and pitch of

the voice, gestures displayed

through body language (kinesics)

and the physical distance between

the communicators (proxemics).

These non-verbal signals can give

clues and additional information and

meaning over and above spoken

(verbal) communication.

Non-Verbal Communication

Listening Skills are how we

interpret both the verbal and non-

verbal messages sent by others.

Listening is not the same as

hearing. Take time to listen

carefully to what others are saying

through both their verbal and non-

verbal communication.

Listening Skills

Assertiveness SkillsAre ways we communicating our values, ideas, beliefs, opinions, needs and wants freely. You should aim to be neither passive nor aggressive. Being assertive is about expressing your feelings and beliefs in a way that others can understand and respect. Assertiveness is fundamental to successful negotiation.

Assertiveness Skills

Problem Solving Skills involve Working with others to identify, define and solve problems. Effective problem solving usually involves working through a number of steps or stages.Problem Identification:This stage involves: detecting and recognizing that there is a problem; identifying the nature of the problem; defining the problem. Structuring the Problem:This stage involves: a period of observation, careful inspection, fact-finding and developing a clear picture of the problem.Looking for Possible Solutions:During this stage you will generate a range of possible courses of action, but with little attempt to evaluate them at this stage.Making a Decision:This stage involves careful analysis of the different possible courses of action and then selecting the best solution for implementation. Monitoring/Seeking Feedback:The last stage is about reviewing the outcomes of problem solving over a period of time, including seeking feedback as to the success of the outcomes of the chosen solution.

Problem Solving Skills

Decision Making Skills are methods used to

explore and analyze options to make sound

decisions. Many different techniques of decision

making have been developed, ranging from

simple rules of thumb, to extremely complex

procedures. The method used depends on the

nature

of the decision to be made and how complex it is.

The stages are:

• Listing all possible solutions/options.

• Setting a time scale and deciding who is

• responsible for the decision.

• Information gathering.

• Weighing up the risks involved.

• Deciding on values, or in other words what is

important.

• Weighing up the pros and cons of each course

of action.

Decision Making Skills

Motivational SkillsMotivational skills are those that

enable a person to become motivated and work toward achieving goals, whatever they might be. Motivating Others is an important skill for managers is to be able to motivate other workers. Understanding what causes a person to become motivated - and stay that way - can help with making sure people are the most productive that they can be. Rewards - Giving out rewards for good work can be a great way to motivate employees to work harder. Recognition - While money and other financial rewards are nice, some people are motivated by the chance of being recognized for their skills.

Multi Tasking SkillsMultitasking is the handling of more than one task

at the same time. An example of multitasking is taking phone calls while typing an email.

Six ways to help you with everyday multitasking:• Delegating, as previously described, comes into

play the most when multitasking and prioritizing.

• Chart it out on the whiteboard and make a list of the tasks and its importance.

• Focus on the critical items. Postpone current tasks if needed, and put full attention on the critical task.

• Work smarter, not harder. This basically means reducing or eliminating redundancy by improving workflow. Utilize tools that are in place to reduce the time spent on each task, thus reducing the amount of open tasks on your plate.

• Set a part of the day to focus on the “non-informational” tasks.

• Make multitasking a game, and try to keep your mind as clear as possible with the tasks at hand.

Delegating Skills

Delegation skills enable a manager to get more done by giving responsibilities and tasks to other people. the steps of successful delegation:1 Define the task2 Select the individual or team3 Assess ability and training needs4 Explain the reasons5 State required results6 Consider resources required7 Agree deadlines8 Support and communicate9 Feedback on results

Work Cited

hjttp://www.skillsyouneed.com/interpersonal-skills.html

http://www.businessballs.com/delegation.htm