As for the best leaders,People do not notice
Their existence
The next best, the people honorAnd praise
The next, the people fearAnd the next, the people hate
When the best leader’s work is doneThe people say, “we did it ourselves”
LAO-TSU
The six most important words:
"I admit I made a
mistake"
The five most important words:
"You did a good job"
The four most important words:
"What is your opinion"
The three most important words:
"If you please."
The two most important words:
"Thank you"
Prepared by. Virna Medina
The one most important word:
"We"
Prepared by. Virna Medina
The least most important word:
"I"
Prepared by. Virna Medina
OF LEADERSHIP
VISIONVISION
VISION LEVEL OF PEOPLE
Some people never see itWANDERERS
Some people see it but never pursue it on their ownFOLLOWERS
Some people see it and pursue itACHIEVERS
Some people see it, pursue it, and help others seeLEADERS
Until you have a clear target of what your
team want to achieve, you can’t build the
momentum you need to build a winning
team
GOAL SETTINGGOAL SETTING
SSMMAARRTT
Specific
Measurable
Attainable
Reality based
Time Framed
OPTIMIZINGOPTIMIZING
“The only way that I can keep leading is to keep growing. The day I stop growing, somebody
else takes the leadership baton. That’s the way it always is.”
JOHN MAXWELL
The Fundamental Law of
• Define your goals• Endure the hardships• Action – Do it Now• Build Habits by Repetition
B Blue PrintA ActionL LearningE ExerciseR RelaxingT Thinking
Prepared by. Virna Medina
Prepared by. Virna Medina
FORMAL• Skill & Abilities
• Appearance• Formal Title or Rank
• Personality
THE HIDDEN DEPTHS
THE VISIBLE SURFACE
INFORMAL(covert n private)
• Personal character• Individual Vision, needs, passions, feelings
• Feelings of Trust & Confidence• Individual Values
• Inner Peace• Adversity Quotient & Spiritual Intelligence
“There will be no friendship without
TRUST and there is no trust without
INTEGRITY”
SAMUEL JOHNSON
• Keep promises• Consistency• Commitment & Responsibility• Words = Action• Honesty & Openness• Value Time• Keep principles & values
• Competency• Character• Courage• Self-esteem• Loyal• Empathy• Willing to sacrifice
COLLIN POWEL’S
COMMUNICATIONCOMMUNICATION
“The excellent companies are a vast network of informal &
open communications”
Tom Peters & Robert Waterman
In Search of Excellence
COMMUNICATION PROCESSCOMMUNICATION PROCESS
SENDER RECEIVER
1. Intent 2. Message
4. Understanding
3. Decode
5. Feedback
THE LAW OF COMMUNICATION
Respect
Empathy
Audible
Clarity
Humble
“Seek first to understand then be understood to build
the skills of empathetic listening that inspires openness and trust”
STEVEN COVEY
“No matter how intelligent & talented
you are. You can not do it by yourself alone”
Harvey MacKay
“The man who lives for himself is a failure; The man who lives for others
has achieved true success”
NORMAN VINCENT PEALE
“The best technique in developing others is by nurturing people around
you. Nurturing has the ability to transform people’s lives”
JOHN MAXWELL
BELIEVE IN THEM
ENCOURAGE THEM
SHARE WITH THEM
TRUST THEM
• Grow trust• Give vision & hope• Value achievements• Trust other’s potential• Encourage them• Show consistency• Show openness• Give our time• Train & develop their potential
• Create a conducive climate• Identify them• Nurture them• Equipped them• Develop them (personality & character)• Team building• Coaching• Reproducing generations of leaders