LEADERSHIP EFFECTIVENESS SURVEY-2009. Objective of the study To measure the perception about the leadership effectiveness in BHEL-Trichy. Leadership Effectiveness.

LEADERSHIP EFFECTIVENESS SURVEY-2009

Objective of the study

To measure the perception about the leadership effectiveness in BHEL-Trichy.

Leadership Effectiveness of • BHEL as organisation.• the immediate manager and other managers

with whom the executives work.

The Survey covered executives of Trichy from E1 to E8 level.

Rationale behind the questionnaire

Questionnaire designed to analyse the following characteristics:

Ability to direct influence motivate do things effectively foster team work coach and develop Champions leadership

Overall Analysis of the Survey

Analysis  % fvbl.

% ntrl.

% unfvbl. Index Score

Perceptions on the Leadership Effectiveness of BHEL-Tiruchi as an Organization ( Questions 1 - 9)

87.185(86.74)

8.622(6.81)

4.19(6.45)

82.99(80.29)

Perceptions on the Leadership Effectiveness of their immediate manager and other manager(s), if any, with whom they work (Questions 10 - 56)

84.045 (81.38)

10.01(9.138)

5.94(9.47)

78.1(71.90)

Overall (Q1-Q56) 85.61(84.06)

9.31(10.68)

5.06(7.96)

80.5(76.09)

Fig within bracket :2007 results

Overall Ratings based on Factors

BHEL-Tiruchi Organization - Factors

%fav. %ntrl. %unfvbl. Index Score

-Organizational Direction 89.89 (88.44)

6.90(6.11)

3.2(5.45)

86.69(82.99)

Effective Leadership 85.26(84.02)

9.6(8.50)

5.06(7.48)

80.2(76.54)

Change Management 82.66(85.18)

11.2(7.00)

6.13(7.82)

76.53(77.36)

Leadership Effectiveness: Overall

87.18(86.74)

8.62(6.81)

4.19(6.45)

82.99(80.29)

Fig within bracket :2007 results

Perception on Immediate Manager and other Managers

No. Survey Factor % fvbl. %ntrl. %unfvbl. Index Score

I. Provides Direction 85.2(81.87)

9.70(9.25)

5.09(8.87)

80.1(73.00)

II. Is an Effective Leader 86.01(83.94)

8.78(7.93)

5.2(8.11)

80.44(75.82)

III. Influences others 85.57(83.29)

9.28(9.11)

5.133(7.58)

80.44(75.82)

IV. Fosters Teamwork 84.17(85.45)

10.20(6.87)

5.61(7.66)

78.55(77.78)

V. Motivates Others 83.89(80.98)

9.33(9.09)

6.77(9.91)

77.12(71.06)

VI. Coaches & Develops 81.16(76.05)

11.63(12.03)

7.2(11.91)

73.96(64.00)

VII. Champions Change 82.08(77.49)

11.2(9.87)

6.7(12.6)

75.37(64.85)

84.045 (81.38)

10.01(9.138)

5.94(9.47)

78.1(71.90)

Fig within bracket :2007 results

Factors with Low Scores

No. Survey Factor % fvbl. % ntrl. % unfvbl. Index Score

1 Coaches & Develops

81.16(76.05)

11.63(12.03)

7.2(11.91)

73.96(64.00)

2 Champions Change

82.08(77.49)

11.2(9.87)

6.7(12.6)

75.37(64.85)

3 Motivates others

83.89(80.98)

9.33(9.09)

6.77(9.91)

77.12(71.06)

Fig within bracket :2007 results

Area wise Analysis

No. Work No of Response % fvbl. % ntrl. % unfvbl. Index

Score1 ATP 21 83.50 9.69 6.80 76.70

2 COMMERCIAL(FB) 40 84.20 10.00 5.80 78.39

3 E&C/FBC&HRSG 59 84.17 9.17 6.65 77.51

4 ENGINEERING/FB 113 80.84 12.31 6.84 74.00

5 FINANCE 56 79.46 11.22 9.31 70.15

6 HR 26 84.68 9.20 6.11 78.57

7 M&S AND CIVIL 65 92.28 4.91 2.80 89.47

8 MODERNISATION 13 83.10 12.36 4.53 78.57

9 OPERATIONS(BS) 86 86.19 7.99 5.81 80.37

10 P & D 29 82.45 10.65 6.89 75.55

11 QUALITY 48 84.85 11.23 3.90 80.95

12 SPARES BUSINESS 50 86.78 11.21 2 84.78

13 SSTP 14 85.96 6.76 7.27 78.69

14 VALVES 66 84.90 8.63 6.46 78.43

15 WRI 20 83.92 13.12 2.94 80.98

16 OTHERS 43 87.37 7.76 4.85 82.51

Age wise Analysis

Leadership ofBHEL as AN ORGANISATION

Leadership ofIMMEDIATE MANAGER

Level % fvbl. % ntrl. % unfvbl. Index Score % fvbl. %

ntrl. % unfvbl. Index Score

55 + 91.24 6.15 2.59 88.64 87.58 8.19 4.22 83.36

45 to 55 yrs 89.35 7.32 3.31 86.03 85.77 9.18 5.04 80.73

35 to 45 Yrs 80.96 13.82 5.20 75.76 75.07 14.87 10.04 65.02

< 35 Yrs 75.90 13.85 10.23 65.66 79.17 11.76 9.06 70.11

Analysis by Years of Service

Leadership of BHEL as an Organization Leadership of Immediate Manager

Service(Years) % fvbl. % ntrl. % unfvbl.

Index Score % fvbl. % ntrl. % unfvbl.

Index Score

>30 yrs 91.46 6.17 2.35 89.10 86.97 8.71 4.31 82.65

21-30 Yrs 88.37 8.20 3.42 84.95 84.93 9.49 5.57 79.35

11-20 Yrs 77.77 14.32 7.89 69.87 74.54 14.97 10.48 64.06

6 -10 yrs 83.33 12.86 3.80 79.53 78.44 24.10 30.36 48.08

1-5 yrs 79.24 10.45 10.29 68.95 83.69 8.39 7.97 75.71

Findings• First three major areas of leadership skills identified as essential to Managerial Success in Trichy

unit are:

1. Coaches & Develops

2. Motivates others

3. Champions Change

Findings(Continued)

• Finance, Engineering/FB, P&D are the least satisfied with the present situation in the area wise analysis

• The employees who are in age group of 35 – 45 and seem to be least satisfied.

• Employees in the ‘less than 35 years of age’ group are also less favorable to the prevailing situation.

Findings (continued)

• People with number of years of experience between 6 to 10 years are more unfavorable

• The 11-20 years experience group are also not favourable to the

current situation.

• The youngest group (1-5 years) is favourable to the leadership of

the immediate manager and not so with the organization's leadership.

• The real reasons could be ascertained through focused group

discussion.

Communication of Results Communicated to DROs & Published in Home Page of HR

Communication to all Executives

On Low scoring Parameters Half a day workshop for DROs & AGMs by External Faculty

On Low scoring Groups Half a day workshop for select employees / departments / age

group

Actionable points from the above three workshops will be shared with DROs

Action Plan – LES 2009