Developing a Socially Fit Culture with Brooke Deterline hashtag #LeaderLens LeaderLens September 14, 2011
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Developing a Socially Fit Culturewith Brooke Deterline
hashtag #LeaderLens
LeaderLens
September 14, 2011
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Ashley WelchDirector, Leadership & SustainabilityInteraction Associates
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Logistics
Send your questions
“fit in viewer”
QuestionsQuestions
hashtag #LeaderLens
www.heroicimagination.orgBrooke Deterline
What happened in the 1971 Stanford Prison experiment and what was learned about situational influence?1
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“As disturbing as Enron’s own misconduct, is the growing evidence that leading US
financial institutions not only took part in Enron’s deceptive practices but at times
designed, advanced and profited from them.”
“The Enron fraud is the story of Synergistic corruption. There are supposed to be checks and balances in the system. The lawyers are
supposed to say no, the accountants are supposed to say no, the bankers are supposed
to say no, but no one who was supposed to say no, said no.”
- From the Smartest Guys in the Room
Dehumanization Diffusion of Responsibility Obedience to Authority Unjust Systems Group Pressure Power & Control Moral Disengagement Anonymity
Why don’t people act on their values?
Cost of Inaction 50% of employees who see misconduct
do nothing US has the lowest level of job
satisfaction in two decades Pervasive lack of public faith in
corporations Small lapses in action add up to losses in
value, small and large
Benefits of Action Better problem solvers More collaborative Greater resilience Greater innovation Longer term profitability
2What can a leader do to create a socially fit organization?
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1. Identify your automatic thoughts and beliefs in challenging situations
Build the skills to act on your values in the face of normal fear and discomfort.
Steps to Social Fitness
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Cognitive Distortions
• All-or-Nothing Thinking• Catastrophizing• Emotional
Reasoning
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2. Categorize your automatic thoughts and beliefs3. Challenge your unhelpful thoughts and beliefs4. Substitute a self supportive, helpful alternate response5. Set a specific behavioral goal for addressing the situation6. Remember that success does not depend on the outcome7. Enact your challenging situation8. Acknowledge yourself for taking heroic action 9. Plan for the next time
Steps to Social Fitness
3What are the characteristics of a socially fit culture?
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Questions?
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“
”– Arthur Ashe
True heroism is remarkably sober, very undramatic. It is not the urge to
surpass all others atwhatever cost, but the urge to serve
others at whatever cost.
October 19, 2011Karlin Sloan,
UNFEAR- Executive Coaching & Sustainability
November 16, 2011
Bettina Gordon, Wisdom from our Indigenous Elders
December 14, 2011
Melinda Weekes, Design Thinking for Social Change
Thank You!Webinar on demand at:
interactionassociates.com/ideas