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How to Facilitate Organizational Growth through Talent Development February 29, 2012 LeaderLens with Carolyn Fischer #LeaderLens
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Leader Lens with Carolyn Fischer

May 21, 2015

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Patricia Milton

Carolyn Fischer, Vice President of Global Talent Development, TJX & Co, on

How to Facilitate Organizational Growth through Talent Development

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Page 1: Leader Lens with Carolyn Fischer

How to Facilitate Organizational Growth through Talent Development

February 29, 2012

LeaderLens

with Carolyn Fischer

#LeaderLens

Page 2: Leader Lens with Carolyn Fischer

2

Ashley WelchDirector, Client SolutionsInteraction Associates

Page 3: Leader Lens with Carolyn Fischer

3

Logistics

Send your questions

“fit in viewer”

Questions

#LeaderLens

Page 4: Leader Lens with Carolyn Fischer

4

www.tjx.com

Carolyn FischerVice President of Global Talent Development

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5

What was the context & business imperative surrounding this initiative?1

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2X

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Necessary for Growth

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No walls1.

Leaders as teachers2.

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Participant Bosses

Talent Leads

Participants

3 Sets of Learners

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What were the critical elements of the design?2

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Forum #1: 4 days

• Case review• Contract with Mngr• 360 Feedback

PHASE I:Foundation

Biz Stimulation

Collaboration Skills

360 Integration

Project Teams

Launched

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Project Team Meetings

Virtual & F2F

PHASE II:Application

Teams Present

Executive Feedback

Deepen Skills Forum #2: 2 days

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• Mentors• Peer Coaching

Circles

PHASE III:Integration

Leadership POV

TJX business webinars

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Support Mechanism

Leader orientation for

participant bosses

HR leaders developed to be

team coaches

IT priority support

throughout learning process

Executive Program Sponsorship &

Division Presidents as

Action Learning Sponsors

Page 15: Leader Lens with Carolyn Fischer

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How did your design challenge the organizational paradigms?3

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FROM TOMe as Leader We are Leaders

Silo focus Cross functional, cross-divisional

I understand the talent in my division

I understand the talent across divisions

Collaboration happens face to face

Collaboration happens face to face AND virtually

Learning as separate from growth

Learning as engine for growth

Page 17: Leader Lens with Carolyn Fischer

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What was your stakeholder engagement process? 4

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Executives

Participant Bosses

Division Presidents

Participants Talent Leads

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QUESTIONS?

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Ken Pucker• Lecturer at Boston University

School of Management • Advisory Director at

Berkshire Partners• Former COO of Timberland

March 28, 2012

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Ashley WelchDirector, Client SolutionsInteraction [email protected]

#LeaderLens

Page 22: Leader Lens with Carolyn Fischer

Thank You!Webinar on demand at: www.interactionassociates.com/ideas

#LeaderLens