How Leader Engagement How Leader Engagement Sets Apart Top Sets Apart Top Performers Performers Benefits of Leaders As Benefits of Leaders As Teachers Teachers Sue Todd, Sue Todd, President & CEO, CorpU President & CEO, CorpU Ed Betof Ed Betof , Sr. Fellow at Wharton School, Executive Director , Sr. Fellow at Wharton School, Executive Director Leaders As Teachers Institute Leaders As Teachers Institute Sheri Peitersen, Sheri Peitersen, Global Leadership Learning Program Manager, Global Leadership Learning Program Manager, McCain Foods McCain Foods
This presentation describes how companies with great leadership teams encourage intense leadership engagement. It explores the Leaders As Teachers approach, and specifically the practices at McCain Foods. Ed Betof, author of "Leaders As Teachers" also offers insights.
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Transcript
How Leader Engagement Sets Apart How Leader Engagement Sets Apart Top PerformersTop Performers
Benefits of Leaders As TeachersBenefits of Leaders As Teachers
Sue Todd, Sue Todd, President & CEO, CorpUPresident & CEO, CorpUEd BetofEd Betof, Sr. Fellow at Wharton School, Executive Director Leaders As Teachers Institute, Sr. Fellow at Wharton School, Executive Director Leaders As Teachers InstituteSheri Peitersen, Sheri Peitersen, Global Leadership Learning Program Manager, McCain FoodsGlobal Leadership Learning Program Manager, McCain Foods
Enterprise Leadership Challenges
ENTERPRISE LEADERSHIP CHALLENGES LEADERSHIP DEVELOPMENT CHALLENGES
Creating Organization Agility • Teaching leaders to recognize burning platforms and to take action• Shifting from a learning organization to a teaching and learning organization
Strengthening Strategic Alignment • Embedding strategy and corporate point of view into operational plans• Creating feedback loops to adjust strategy based on field experiences
Developing Enterprise Perspective • Strengthening leadership trust to build effective networks• Helping leaders take on increased personal responsibility and accountability
Encouraging Innovation • Developing an outside-in perspective • Fostering connection and conversation• Creating time for experimentation and ideation• Valuing diversity
K N O W L E D G E M A T U R I T Y
S U
S T
A I
N A
B L
E
G R
O W
T H
HORIZON 3
HORIZON 2
HORIZON 1
MYSTERY
HEURISTIC
ALGORITHM
SOURCE OF SUSTAINABLE GROWTH AND
KNOWLEDGE MATURITY
Playing the new game
Playing the old game with new rules
Playing the old game better
UNKNOWN
NEW
MATUREAdapted from:Roger Martin, Rotman School of Business, University of Toronto; Gordon Hewitt, Ross School of Business, University of MichiganJoseph Ryan, Wharton School, University of Pennsylvania
5 Areas of Key Findings From Qualitative Study
• Personal commitment by leaders makes culture unique
• Monitor performance/ potential of hundreds of candidates
• Point of pride to fill leadership positions with internal candidates
• Everyone’s job to see the company has the talent it needs to succeed
Take Personal Responsibility
• Commitment to teach and coach is a measured expectation
• Leaders teaching is carried the whole way down to front-line
• Leaders develop customized plan for high potentials
• Leaders with strong performance present success cases
Invest Time In Learning And Talent Processes
• Senior leaders monitor competencies to keep them relevant
• Leadership attributes define aspirational goals for leadership team
• Create a shared language on desired behaviors
• Demonstrate humility in talking about development
Monitor Common Leadership Competencies
Engage In Social Communities
• Support informal learning after formal programs• Share successes back on the job• Strengthen leadership networks • Keep leaders in touch with colleagues in other regions
How Leaders Are Engaged In Learning and Talent Activities
Source – CorpU 10th Annual Benchmarking Study of Learning Excellence and Innovation
McKinsey Research
• 66% say company training programs do not strengthen capabilities that add the most value to business performance.
• Only 25 percent said company training programs are “extremely” or “very effective” in preparing employee groups to drive business results.
When senior leaders set the training agenda, capability building is linked explicitly to immediate business goals, and learning programs focus more directly on core skills that make a difference to business performance.
BD (Becton Dickinson) – Leaders As Teachers Since 2000
• 1% growth in 2009 (toughest economy in decades), double digit growth in Asia Pacific and Latin
• Increased 2010 dividend by 12% • Filled 5 key senior leader positions with internal candidates
Six Strategic Benefits of a Leaders as Teachers Approach to an Organization
Helps Drive Business Results
Stimulates Learning and Development of Leaders and Associates
Improves the Leadership Skills of Those that Teach
Strengthens Organizational Culture and Communications
Promotes Positive Business and Organizational Change
Reduces Costs by Leveraging Top Talent
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A Role for Every Leader: Dozens of Ways Leaders Can Teach
Identification of learning needs and learning solution design
Live teaching
Teaching through the use of media and technology
Pre-program and post-program teaching and coaching to drive application and learning impact
Recruiting, training, coaching and mentoring leader-teachers
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Yes, Where You Work! Why Leaders Want to Teach and Come Back for More
• Teaching Organizations/ Teachable Points of View…N. Tichy
• Key Transferable Career Principles… B. Haldane
• Deeply Embedded Life Interests…T. Butler/ J. Waldroop
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Twelve Keys to Success
1. Alignment of LAT with Business Strategies and Goals
2. CEO / Senior Leader Involvement and Support
3. Keep Things Simple and Provide a Range of Ways to Contribute
4. Understand Why the Best and Brightest Will Choose to Serve as a LAT
5. Keep Teaching Safe and Satisfying
6. Emphasize the Value of Teaching as Part of Your Criteria to Assess Leadership Potential
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Twelve Keys to Success
7. When it Comes to Organizational Change, Gravity Never has a Bad Day
8. Can’t Achieve “Big Mo” until you have “Little Mo’
9. Make Teaching Valuable, Engaging, Rewarding and Fun
10. Active-Teaching…Active-Learning…Three Level Program Design
11. Design for Real-Work Application and Impact
12. Use the Cost-Effective Nature of LAT as a Way of Gaining Support
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Who is McCain?Who is McCain?
• Founded in Florenceville New Brunswick, Canada in 1957 by two brothers
• Privately-owned, multinational leader in the frozen food industry• 6 Billion Dollar Global Company
• 6 continents• 20,000 employees• 60 production facilities
• Worlds Largest producer of frozen potato products (1/3 of the french fries produced)
• Operate in 110 countries• Also recognized for appetizers, pizzas,
vegetables, desserts, entrees, juices oven meals
20Testimonials of Leaders – TTT SessionTestimonials of Leaders – TTT Session
On behalf of the IS organization I wanted to thank you for taking the time to come to Florenceville and take the group through the 2 day LE Essentials material. This was a truly beneficial 2 days for the group and has opened up everyone's eyes to the potential this program holds for our future leaders.
The group was well engaged, enjoyed the material extremely, has a better appreciation for the benefits and loved the style and approach you brought to the session. I believe we now have a clear insight into the potential, we have people ready to get going and we have a foundation to get going with.
Time well spent and truly valuable to the companies future growth and leadership.
Roman Coba, CIO
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I found the Leadership Essentials “Train the Trainer” program to be some of the best meeting/training facilitation training I’ve ever experienced. I have been fortunate to attend meeting leadership & facilitation training at three other Fortune 500 companies over the years and I found both the curriculum of this program as well as the workshops and breakouts to be extremely well prepared and delivered. I am not allowing any of my newly designated Sales Trainers facilitate a single Sales Training session until they have completed the LE TTT program.
Mike SullivanVice President – Sales
Testimonials of Leaders – TTT SessionTestimonials of Leaders – TTT Session
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LAT HighlightsLAT Highlights
• 274 Leaders as Teachers Certified in 17 countries• UK, China, India, Japan, Taiwan, Malaysia, Australia, New Zealand,
Canada, US, Mexico, Brazil, Netherlands, Belgium, France, Poland, Greece
• Over 1600 McCain employees have attended various Leadership Essentials and McCain Way of Selling courses globally
• Cost savings to McCain – over $600,000(based on 107 courses conducted)
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Leaders as Teachers – from the leaders perspectiveLeaders as Teachers – from the leaders perspective
It was an extremely rewarding and valuable experience. Everyone was extremely motivated and wanted to learn. It was also great co-facilitating with a peer from a completely different function. I am looking forward to the next class. It is extremely rewarding and fun watching our people grow.
Sr. VP, Manufacturing
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Paul,
Can I get a copy of the Leadership PowerPoint presentation? I really enjoyed the class and appreciated the honesty and Leadership shared by both Dave and yourself. This was a nice way to back all the hype on the PEP and growing with McCain programs.
Thanks
Facilitators: David Cowperthwait, Sr. VP-Manufacturing and Paul Gere, Sr. Director, Marketing
Leaders as Teachers – from the participants’ perspectiveLeaders as Teachers – from the participants’ perspective
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I just wanted to share some of the feedback from my supervisors.
All 4 of my supervisors attended Tuesday's class. They all said that the training was great. While they have all attended 1st time supervisor classes before, these were directly related to our pillars and each of them walked away having learned something. They also said that they really enjoyed Paul & David, that they worked well together, and they liked the fact that they weren't "professional trainers". The class was more personable and they felt that they could all relate better.
Leaders as Teachers – from the participants’ perspectiveLeaders as Teachers – from the participants’ perspective
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"I really appreciate the honesty in sharing real McCain examples and the idea that titles are left at the door. SLT members leading the classes is fantastic and shows a commitment to “leaders training leaders”!
Thank you for taking the time to teach this class. It means a lot when executives teach the values a company believes in and interact with its employees. I learned a lot.
Leaders as Teachers – from the participants’ perspectiveLeaders as Teachers – from the participants’ perspective
Other LAT Institute FeaturesMembers will serve be the first to evaluate these additional frameworks and models.
Executive Council Calendar And Topics
“Teachable point of view” is a trademark of Noel M. Tichy, a professor at the Stephen M. Ross School of Business, University of Michigan.