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Leadership Approaches Positional Power (e.g., based on job
title, rank)
The Leader [e.g., Traits, Transformational & Charismatic
leadership]
The Led [e.g., Follower characteristics]
The Influence Process (e.g., Leader-Member Exchange)
The Situation (e.g., Path-Goal Theory)
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Leader Acceptance & EffectivenessLeadership DeclineLeader
EmergenceTypical Leadership ProcessRole of demographic variables,
mental ability, Big 5 personality factors, self-monitoring
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1. I find it hard to imitate the behavior of other people. 2. My
behavior is usually an expression of my true inner feelings,
attitudes, and beliefs. 3. At parties and social gatherings, I do
not attempt to do or say things that others will like. 4. I can
only argue for ideas which I already believe. 5. I can make
impromptu speeches even on topics about which I have almost no
information. 6. I guess I put on a show to impress or entertain
people. 7. When I am uncertain how to act in a social situation, I
look to the behavior of others for cues. 8. I would probably make a
good actor. 9. I rarely seek the advice of my friends to choose
movies, books, or music. 10. I sometimes appear to others to be
experiencing deeper emotions than I actually am. 11. I laugh more
when I watch a comedy with others than when alone. 12. In groups of
people, I am rarely the center of attention. 13. In different
situations and with different people, I often act like very
different persons. 14. I am not particularly good at making other
people like me. 15. Even if I am not enjoying myself, I often
pretend to be having a good time. 16. I'm not always the person I
appear to be. 17. I would not change my opinions (or the way I do
things) in order to please someone else or win their favor. 18. I
have considered being an entertainer. 19. In order to get along and
be liked, I tend to be what people expect me to be rather than
anything else. 20. I have never been good at games like charades or
improvisational acting. 21. I have trouble changing my behavior to
suit different people and different situations. 22. At a party, I
let others keep the jokes and stories going. 23. I feel a bit
awkward in company and do not show up quite as well as I should.
24. I can look anyone in the eye and tell a lie with a straight
face (if for a right end). 25. I may deceive people by being
friendly when I really dislike them.Self-Monitoring Scale (Snyder,
1974)
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Self-Monitoring (Form of Social Intelligence) Awareness of how
one is being received by others (cognitive, perceptual process)
Ability to alter ones behavior (if necessary) depending on how
one thinks they are being received (adaptability)
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~ Some Leadership Traits ~Traits associated with leader
effectiveness Consciensciousness Extraversion
Leader skills related to effectiveness Technical skills
Conceptual skills Interpersonal skills
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Types of Power Reward [Based on the ability to administer
rewards and benefits e.g., raises, promotions, positive performance
evaluations]
Coercive [Based on the ability to administer punishments to
subordinates]
Legitimate [Authority based on ones official title or position
e.g., CEO, General, Police Officer]
Expert [Possession of a given body of knowledge and/or skills.
Can often be rather limited in scope]
Referent [Identification, attraction, or respect for someone.
Common for Charismatic leaders]
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ReferentExpertLegitimateRewardCoerciveUnlikelyPossibleLikelyCommitmentComplianceResistanceTypical
Reactions to Power
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Leadership BehaviorsConsideration Style (expressing warmth,
caring concern for workers)Structured Style(organized, planned, use
of deadlines)
Factors Ability level of employees
Number of subordinates
Difficulty of job Best for a leader to use both styles when
appropriate
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Consideration:
Is easy to get along with _____.Explains actions to group
membersUsually treats everyone in the same mannerLet's followers
know of changes in advancePuts group ideas into operation
Structure:
Informs subordinates about what is expectedClarifies roles among
group membersMakes decisions regarding work methodsAdvocates the
use of standardized proceduresSets specific goals and monitors
performance Measurement of Leaders Behaviors(Based on the Leader
Behavior Descriptive Questionnaire; LBDQ)
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_______ I encourage my team to participate when it comes
decision making time and I try to implement their ideas and
suggestions. _______ Nothing is more important than accomplishing a
goal or task. _______ I closely monitor the schedule to ensure a
task or project will be completed in time. _______ I enjoy coaching
people on new tasks and procedures. _______ The more challenging a
task is, the more I enjoy it. _______ I encourage my employees to
be creative about their job. _______ When seeing a complex task
through to completion, I ensure that every detail is accounted for.
_______ I find it easy to carry out several complicated tasks at
the same time. _______ I enjoy reading articles, books, and
journals about training, leadership, and psychology; and then
putting what I have read into action. _______ When correcting
mistakes, I do not worry about jeopardizing relationships. _______
I manage my time very efficiently. _______ I enjoy explaining the
intricacies and details of a complex task or project to my
employees. _______ Breaking large projects into small manageable
tasks is second nature to me. _______ Nothing is more important
than building a great team. _______ I enjoy analyzing problems.
_______ I honor other people's boundaries. _______ Counseling my
employees to improve their performance or behavior is second nature
to me. _______ I enjoy reading articles, books, and trade journals
about my profession; and then implementing the new procedures I
have learned.
Leadership Questionnaire(From the perspective of leaders)
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Path-Goal TheoryLeader is seen as important in providing a path
for employees to attain desired goals Directive [leader tells
subordinates how to perform tasks; provides guidelines and
structure]
Supportive [leader shows caring and concern for subordinates
well- being] Participative [leader involves subordinates in
decision-making] Achievement-oriented [leader sets specific and
challenging goals; promotes high work-related aspirations and goal
attainment]Leadership Behaviors (must be able to use all four types
when necessary. Use varies with such factors as employee ability,
work environment, group size)
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Path Goal (cont.)What can leaders do to help employees attain
goals?
Remove obstacles/problems to gain attainment
Provide valued incentives to employees
3) Clarify paths to goals (e.g., use of feedback)
Job Rewards SatisfactionLeader Rewards Acceptance of
LeaderEffort PerformancePerformance RewardsMotivation
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Vroom-Yetton-Yago Model[A Model of Decision Making]AutocraticA1:
Use available information; makes sole decisionA2: Get employee to
acquire some information; makes sole decisionConsultativeC1: Leader
gets individual input regarding a decision; makes sole decisionC2:
Leader get group input regarding a decision; makes sole
decisionGroupG2: Total group decision-making; leader is an equal
member in the group
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Vroom-Yetton-Yago Model (cont.)General Criteria for Selecting
Decision-Making StrategyA) Time (e.g., immediate decision vs. ample
time available)
B) Decision Quality (e.g., routine decision vs. high quality
decision required)
C) Group Acceptance (of the decision itself and the process
used)
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Does the problem require a quality solution?
Does the leader have enough information to make a high-quality
decision?
Is the problem structured?
4. Is acceptance by subordinates important for the effective
implementation of the solution?
5. Is the leader certain that the decision will be accepted by
subordinates if he/she makes the decision alone?
6. Do subordinates have the same organizational goals that will
be obtained by solving the problem?
7. Is conflict among subordinates probable in obtaining a
solution?~ Specific Vroom-Yetton Decision-Making Tree Questions
~
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Participative Decision-Making Pros: Increases cooperation and
communication Enhances employee identification & acceptance of
decisions Can lead to better quality decisions Gives employees
better understanding of decision complexity and issuesCons: Takes
more time to make decisions
Who to involve in decision-making (e.g., employee knowledge
& motivation issues)
What decisions to involve employees in making (all, some) and
who decides Incentives for employees (increased costs?)
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~ Leadership & Self-Fulfilling Prophecy ~Supervisor
ExpectancyLeadership BehaviorsSubordinate
Self-ExpectancySubordinate MotivationSubordinate
Performance123456
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Leader-Member Exchange Theory (LMX)LeaderSubordinatesEvaluation
of subordinates on: Ability Trust ResponsibilityIn-Group[e.g.,
better job duties, greater rewards, more visibility, treated with
warmth and caring by the leader, greater access to information]
Perceived similarityGender
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High Quality of Leader-Member Exchange~ Employee Outcomes ~
High
SatisfactionPerformance ratingsOrganizational commimtmentRole
clarity
Low
Role conflictTurnover intentions
~ LMX Outcomes ~
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10 Fortune 500 companies are run by women 20 Fortune 1000
companies are run by womenSource:
http://money.cnn.com/magazines/fortune/fortune500/womenceos/Female
Leaders in Business In 2007, 23% of university presidents are
female, more than double the 9.5% in 1986, but only 2% more than
2001 Women hold 24% of full professorships in the United
StatesFemale Representation in Academics
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Rate traits of typical malesRate traits of typical femalesRate
traits of typical of leadersMale traits seen as similar to
leadership traits~ Female Traits and Leadership ~
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~ Implicit Leadership Theory ~
Key: The perception of leader behaviors and prototype matching
processPrototype of effective leadership
Intelligent High Verbal SkillsFairGood interpersonal Skills
Observed Leadership Behaviors
Intelligent High Verbal SkillsFairPrototype matchingLeader
Evaluation
My boss is a good leaderRating Behaviors (using global
impressions)
Question: Does your bosss have good social skills?Answer: Yes,
hes a good leader so he must have good social skills
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~ Transformational Leadership ~Basic Dimensions
Idealized Influence (charasmatic, establishing visions,
role-modeling)
Inspirational Motivation (providing challanges, goal sharing, go
beyond self-interests)
Intellectual Stimulation (encouraging creative problem solving,
critical thinking, flexible)
Individualized Consideration (encouragement and support,
empowerment)Benefits: Leader effectiveness, high procedural justice
perceptions, high trust, more organizational citizenship
behaviors
Possible negative(s): Dependence on leader
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~ Transformational vs. Transactional Leadership Approaches
~Combination of both styles is common (or needed)
Transformational TransactionalBehaviorsInspirational,
empoweringUse of reinforcements (e.g., rewarding desired
behaviors)GoalsGroup/organizational interestsEmployee self
interestDesired changeMajor, innovativeRegular, routine
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~ Impact of Culture on Leadership ~Are there cultural difference
in such things as leader expectations, acceptable leader behaviors
and/or traits, leader use of incentives (e.g., leadership
prototypes)?
Are some leadership styles, behaviors universally accepted and
effective?Japanese Sample Prototype
DisciplinedIntelligentTrustworthyEducatedResponsibleU.S. Sample
Prototype
PersistentIndustriousHigh Verbal SkillsGoal-OrientedDeterminedNo
single trait emerged in the Top 5 of the eight countries
surveyed.
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... the function of leadership is to produce more leaders, not
more followers. --- Ralph Nader~ Interdependence of Leaders and
Followers ~Some Basic Points
Leadership is a process, not a person
Process is dynamic and reciprocal (not top down)
Situational context is crucial (e.g., demands, resources)
Importance of follower characteristics (needs, expectation,
perceptions) and their responses
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Leader Characteristics/Traits
Leader behavior, responses (e.g., sensitivity, praise)Employee
leadership prototypesEmployee expectationsEmployee perceptions of
leader (e.g., competance, motivations)Employee behavior~
Leader-Follower Process ~Situation (e.g., task demands,
resources)Employee characteristics
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1. I prioritize tasks when faced with limited time and/or
resources.2. Once I make a suggestion about an issue, I don't think
about it further.3. I follow through on every commitment I make.4.
I steer through ambiguity and 'information clutter' to resolve
complex problems.5. I ask questions to try to piece together
'unrelated' information, events. etc.6. I build momementum by
spending 90% of my time on the top 10% of my priority list.7. I
view my 'wins' with pride and humility.8. I sacrifice my principles
if they are not working.9. I sort out alternatives by 'winging
it'.10.I make connections that reveal key issues, problems, or
opportunites.11. I direct my energy equally at all pending
issues.12. I emphasize positive features of situations even after
setbacks or when facing huge obstacles.13. I ignore requests from
people below me, if I don't have time.14. I test ideas and
assumptions by reviewing them first with leaders and critical
thinkers.15. I accept a problem at face value, even though there
may be less obvious underlying factors driving the problem.16. I
find a way to 'get it done' and will sacrifice personally to
achieve a goal.17. I understand my own emotions and feelings and
how they impact a situation.18. I help individuals and teams reach
higher levels of performance by displaying confidence in them at
critical junctures.19. I am receptive to new ideas of others and
try to improve or enhance them in a non-threatening manner.20. I
take into account the potential implications of a decision, before
moving forward.Sample Leadership Self-Assessment (Total 45
items)
Measures 5 dimensions: Focused drive, Emotional intelligence,
Building trust/enabling others, Conceptual thinking, Systems
thinking
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