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LBS Snapshot
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The Need
Service providers are constantly looking for ways to growththat will help stabilize ARPU and offset declining voice
revenues
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The Opportunity
Location based services opened new avenues for service providers
for provisioning of innovative and lucrative value added services to thesubscribers
For the service providers, this means:
increased network usage hence increase in revenue
compliance to safety regulations (Police)reduced churn
increased customer loyalty
Source of differentiation in a competitive market
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Location based Services
Location-based services (LBS) provides service providers the means to
deliver personalized services to its subscribers
Location based services employ new mobile location technology withthe spatial database and geo information system technologies
It is estimated that the total market for location based services, willgrow to over $12 billion by the end of2014
Usage of location based services is expected to be very popular on thirdgeneration (3G) networks
Location based information services of one sort or another can beoffered by any wireless location technology, from cell ID to A-GPS
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Location based Applications
Location Based Information Services
Destination guides with maps, directionsInformation services (news, stocks, sports)
Mobile yellow pages
Movie, theatre and restaurant location and booking
Store (offering cheapest prices for brand-name items) locating
applicationsEnd User Assistance services
Emerging buddy, child, or car finders.
Roadside assistance-emergency services that utilize locationinformation
Trigger services
Location based billing
Advertising services/pre-emptive information
Others
Personal messaging (live chat with friends)
Wireless advertising and electronic coupons
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Positioning Methods & Accuracy
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Location based Service : U.S. Trends
According to a survey by the MMA, one in four U.S. adults use mobile
location-based servicesOn the survey of more than 1,000 U.S. adult consumers, 91% have acellphone and 26% of that group have used a map, navigation or someother service that automatically determines your current location
37% of the survey respondents noticed any ads while sending/receivingtexted messages and 28% noticed an ad while browsing the mobile web
10% of all cellphone owners use location-based mobile services at leastonce per week
Adults ages 25-34 are frequent users of location services, with 22%using them at least once a week.
63% of iPhone owners use location-based mobile services at least once
per weekRespondents said they use these services most frequently to locatenearby points of interest, shops or services.
Consumers are interested in allowing their phone to automatically sharetheir location in exchange for perks, such as free use of mobileapplications and mobile coupons
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Location based Service : Opportunity inIndia
Global Trends
Nokia, Google, Apple investments in LBSNavigation applications amongst downloaded applications on AppStores
E9-11 mandated by US Telecom Authority
Operator strategic LBS investments
Vodafone, OrangeConvergence of Telematics and wireless with emergence ofconnected PNDs and connected In-dash navigation systems
Indian Trends
BSNL, Airtel launched friend finder and other LBS Applications
Idea to launch Buddy Finder and other LBS ApplicationsRCOM working with Big Maps to launch LBS Applications
Tata Teleservices working with TCS/ Qualcomm for LBS services
DOT Circular asking all mobile operators to have LBS in place with100 metres accuracy
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Location-based Services
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Location Based Services Market Update
Many operators have deployed friend finder and have got
success
Most successful LBS app and services are:Buddy finder community servicesMobile marketing
Infotainment and games
80% of the operators plan to launch new LBS offerings withinnext 2 years
65% operators also plan to invest in new LBS platforms andtechnology
45% intend to invest in LBS middleware
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Worldwide LBS Revenue
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Worldwide LBS Revenue Regional Look
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Friend Finder
Locate your buddy
100% permission based service user requires the explicitpermission of people they would like to regularly track
Access to Service:SMS FIND to 32001
WAP wap.maxis.com.my
Penetration:3.5 mn subscriber to Friend Finder service
Approximate 27% service penetration
Tariff:Each location result received charges: RM 0.30 (approx. INR 4.00)
Each MAP view result received charges: RM 0.50 (approx. INR 7.00)
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Family Finder
Locate your Family member
CAREKeep track of your family member journey with Family Finder Care,whereby an update of their location is sent to you via SMS every 15minutes within 1 hour.
Type CAREMobile No. or Nickname
ALERTHave peace of mind about the whereabouts of your young ones.Family Finder Alert will inform you via SMS should they move fromtheir location.
Type ALERTMobile No. or Nickname
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Friend Finder
Find your friends at the touch of your fingertips
One time authorization is requires from B-Party to access his/herlocation
Find out your location
Add/Edit/Remove friends to your list
Request friends location and approve friends request
Set your status to Visible / Invisible
SMS FT FIND and send it to 2000Charges
For each successful location request RM 0.30
For any other activity (eg., adding/removing buddy, hide/unhide status
etc.) RM 0.15WAP - wap.digi.com.my
ChargesFor each successful location request RM 0.30
For digital MAP request RM 0.50
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Travel Buddy
Travel Buddy is a location based service that allows location
information to be sent and reported within specific intervals
A one-time authorisation will be required from your friends asthis is a permission-based service
Can be accessed only via SMS
To Add buddy send FF CARE to 2000
Location information will be sent to locating party every 15
minutes of interval for 2 hours
ChargesEach location request charges is RM 0.30
RM 0.15 for every SMS request sent to Travel Buddy
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Locator
Locator is a service that allows you to have a peace of mind,
knowing the vicinity where your loved ones, friends orcolleagues are, without the need to call them. What's more, youcan view a map of their current location!
Locator Subscriber
Add up to a maximum of 30 mobile numbers in the locate listAdd/Delete/Change your loved ones/friends numbers
View history records of up to 30 days
No restriction to the number of changes to your loved ones/friendsnumbers
Your Loved Ones/FriendsCan Accept or Reject the request to be located
Option to hide or unhide himself/herself from being located afterconsent has been granted previously
Option to remove himself/herself from the locate list permanently
Will receive monthly notification that informs him/her the mobile
number(s) that can locate him/her
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*SEND
Location-Based *Send is a location-based service that brings
you valuable information on the nearby amenities and generalservices such as Petrol Stations, Post Offices, ATM machines,Fast Food Centres and Supermarkets while you are on the move
To access the service, dial *600#
Charges31.50 cents is chargeable for each successful request.
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*MAPS
*MAPS * 6277#
Want to know what services and promotions are around you?Get a navigation license? Or download the all time favouriteMakansutra Singapore Food Guide?
Dial *MAPS *6277# and check out your current location on themap and look for nearby services and even credit cardpromotions
This service is supported on all GPRS enabled Phone.
ChargesRegistration (one-time) and Subscription (monthly) Free
30 Days Navigation License - $16.05
Makansutra Guide License - $17.05
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Mobile Yellow Pages
Mobile Yellow Pages - a quick and easy way to get information
while you're on the go.
With Singapore's first mobile directory, you'll be able to accessthousands of business listing right on your mobile phone.
Get listings of restaurants, spas, florists, airlines and lots moreat your fingertips
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Location based Advertisement
Launched location-based advertising (LBA) SMS service in
November 2007
The mobile advertising platform, using cell location technology,will allow advertisers to reach out to M1 customers when theyare within designated LBA zones.
Retailers can tailor specific marketing messages and promotionaloffers, based on their desired customer profiles, via SMS towelcome shoppers who are in the vicinity of their shops.
The service is available in seven zones covering more than 70shopping malls. These locations will include popular shoppingand entertainment destinations such as Great World City, TANGSOrchard, Ngee Ann City, SPH-owned Paragon Shopping Centre,Wheelock Place, Wisma Atria, Plaza Singapura and Cineleisure
Orchard.
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Frenclub!
Make new friends and chat with as many people as you
want simultaneously on your mobile phone
To subscribe to the FRENCLUB service:
Text FRENCLUB to 2939
User Profile
Preferred language, age group, gender and nickname. This will serve as the initialsearch criteria and personal profile
Chat anonymouslyIn frenclub, users are only able to see each others nickname; phone number will not beshown. Users can chat anonymously without revealing their personal information. It iseasy, interesting and safe.
Instant Match /Cupid Match
For all new users, system will instant match you a friend base on your initial searchcriteria
ChatroomListen to other people and also able to express your opinion freely. There are multipleChatrooms with different topics
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Frenclub!
Buddy List/Blacklist
You can add friends to your Buddy List and check for their presence anytime you wishNotify to the user when his/her buddy is online.
Block access from any friend by adding them to the Blacklist
Personalized SettingChange your personal profile: nickname, birthday, age group, personality, searchcriteria, city, hobby, gallery and language
Search Criteria
User can search for new friends by their age, gender and location
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Thank You