Laurent BRAVETTI du Centre de Recherche Public Henri Tudor, CRM 2.0 .... (PARIS 2.0, Sept 2009)

September 24, 2009 Laurent Bravetti CRM 2.0 1

CRM 2.0…

September 24, 2009 Laurent Bravetti CRM 2.0 ...?!?.. 2

CRM Philosophy Definition

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CRM Philosophy supportedby CRM 1.0

September 24, 2009 Laurent Bravetti CRM 2.0 ...?!?.. 4

CRM Philosophy supportedby CRM 2.0

September 24, 2009 Laurent Bravetti CRM 2.0 ...?!?.. 5

CRM Philosophy supportedby CRM 2.0

Ref : Guido Oswald, Thesis Defense, 2008

September 24, 2009 Laurent Bravetti CRM 2.0 ...?!?.. 6

CRM Philosophy supportedby CRM 2.0

September 24, 2009 Laurent Bravetti CRM 2.0 ...?!?.. 7

Laurent Bravetti powered by CRM 2.0

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